TechEmpower SaaS

MARCH 4, 2024

Key Functions with High Impact Generative AI is revolutionizing sales by enabling dynamic pricing and personalized customer interactions, boosting conversion rates and customer satisfaction. Contract management is streamlined as AI systems monitor contract lifecycles, ensuring compliance and mitigating risks of costly oversights.

Generative AI 443

Generative AI CTO Hire AI Sales Recruiting 443

Scytale

DECEMBER 5, 2024

If you’re running a SaaS business that handles the personal data of California residents and are not actively addressing CCPA compliance, you’re missing a seriously big piece of the puzzle. If the thought of navigating compliance feels like an endless maze of legal jargon, you’re in luck. Can’t you just handle it yourself?

compliance 52

compliance Technical Review Systems Review Software Review 52

SaaStr

DECEMBER 3, 2024

Who is Peter Gassner CEO and Founder of SaaS Leader Veeva Systems Peter Gassner has established himself as a significant figure in enterprise software, particularly through his leadership at Veeva Systems. Classic vertical SaaS expansion. Instead of building generic enterprise software, he went all-in on life sciences.

SaaS 264

SaaS Leadership Cloud Enterprise 264

Clouded Judgement

JANUARY 24, 2025

For many current large language models, once they are exposed to domain-specific challenges or niche inquiries—like in-depth product troubleshooting or compliance-related questions—they can stumble. The promise of SaaS is that growth in the early years leads to profits in the mature years.

Enterprise 157

Enterprise AI Cloud Artificial Intelligence 157

USIO

MAY 16, 2024

Security: Look for PCI-DSS compliance and other security measures to protect sensitive data Support : Ensure the organization provides ongoing developer support and merchant support. Here are some key considerations: PCI Level 1 Compliance: Ensure your integration meets the Payment Card Industry Data Security Standard (PCI-DSS).

Payment Services 263

Payment Services Payments Merchant Services Payment Solutions 263

SaaStr

JANUARY 6, 2021

And when we wrote in 2014 that Box would surely cross $1B in ARR , many at the time didn’t quite get SaaS yet — or the power of recurring revenue. The majority of Box’s growth is from its existing base of customers — both account expansion and price increases. Well, soon enough indeed, Box will be there.

Scale 312

Scale compliance Enterprise Scaling 312

SaaStr

SEPTEMBER 28, 2023

In this new SaaStr series called “What’s new at…,” Jason Lemkin chats with WorkOS CEO and founder Michael Grinich about what it takes to be Enterprise ready in SaaS, building vs. buying, and who the stakeholders are in a B2D motion. That’s unheard of in other SaaS categories. This doesn’t include the compliance or security teams.

Enterprise readiness 289

Enterprise readiness Payment Solutions Enterprise Payments 289

SaaStr

AUGUST 25, 2022

A-LIGN is a technology-enabled security and compliance partner that helps global organizations take a strategic approach to confidently mitigate cybersecurity risks. Maxio provides subscription and revenue management solutions that help growing subscription businesses offer flexible pricing and packaging—without the financial headaches.

Cybersecurity 274

Cybersecurity Scale compliance Subscription 274

SaaStr

OCTOBER 15, 2020

But—and no one knows this better than you—SaaS solutions can save your team so much time. When you have nexus in multiple states and potentially thousands of tax jurisdictions (as is often the case for SaaS companies with large markets), the risk of human error and resulting penalties is immense. 1 Sales tax. 4 User support.

Business 331

Business Marketplace as a Service AI Search compliance 331

SaaStr

JANUARY 24, 2022

SaaS accounting and finance has gotten pretty complicated, and the impacts of getting it wrong have gone up substantially. I’ve worked with numerous start-ups that used outsourced accounting services with zero SaaS experience, and these firms didn’t even recognize automatic upsells, additional seats, etc. Cash is king.

Finance 334

Finance Outsourcing Services Systems Review Technical Review 334

SaaStr

NOVEMBER 18, 2020

Wondering how your SaaS business got slapped with a multi-million dollar sales tax bill from one or multiple states? Probably because you, like so many other SaaS companies out there, didn’t even know you had to collect and remit sales tax. Sales tax laws across the United States are pretty inconsistent, especially for SaaS solutions.

New CTO 232

New CTO SaaS Sales CTO 232

Subscription Flow

OCTOBER 10, 2024

It does not support multiple payment gateways, and modern compliance standards. If your SaaS business’s customer base is rapidly growing, you would require a more scalable billing platform to handle high volumes of transactions for you. A system which supports recurring subscriptions, and advanced pricing strategies.

Payment Solutions 105

Payment Solutions Payment Services Systems Review SaaS Payments 105

BetterCloud

JANUARY 3, 2025

SaaS has revolutionized how we work, but let’s be honest, managing all those subscriptions can feel like juggling flaming torches. This blog is your guide to conquering SaaS chaos. Whether you’re a seasoned sysadmin or just starting to dip your toes into the SaaS world, we’ve got you covered.

Management 52

Management SaaS compliance Benchmarks 52

SaaStr

FEBRUARY 2, 2023

We’ll see 1,000+ of the best SaaS founders, execs, and VCs February 22-23 at SaaStr APAC 2023 ! RI pricing for On-demand usage. Its proprietary technology simplifies the employment process by managing the complexities of local compliance, labour contracts, payroll, benefits and taxes. Grab tickets here. No lock-ins.

Cloud spend optimization 263

Cloud spend optimization AWS Scale compliance 263

SaaStr

JULY 20, 2021

Emerging Insurance Disruptors: Are they Really SaaS? Additionally, attendees will hear about what Square learned larger customers are looking for, and how single-job SaaS providers can better position themselves to move upmarket. 3 Ways Payments Drive Growth for SaaS Companies with Adyen’s SVP. with Notion Capital.

Payments 279

Payments Payment Services SaaS Payments Banking 279

SaaStr

MAY 4, 2022

Suzanne Xie kicked off her journey in SaaS as the Founder and CEO of Lightwell. These days, as the business lead for invoicing at Stripe, Xie has earned her own stripes in navigating the unique challenges of building and thriving in the SaaS marketplace. What makes a SaaS business so hard? Experiment with pricing and packaging.

Payment Features 262

Payment Features Payment Services Outsourcing Services Payment Solutions 262

Subscription Flow

OCTOBER 22, 2024

But when it comes to Software-as-a-Service (SaaS) businesses, this statement stands even truer. So why is SaaS sales tax so challenging? The reason is, there doesn’t exist any single standardized system internationally to preside over SaaS sales tax. What is SaaS Sales Tax? Is SaaS taxable? What is Sales Tax?

SaaS Payments 52

SaaS Payments Payment Services Payment Solutions SaaS 52

SaaStr

SEPTEMBER 11, 2024

The PLG principles that are foundational to Lucid were defined, but what these customers needed was: An easy, fast path to user value Simple pricing and seamless expansion Widespread discoverability Lucid employs a freemium model, converting users to paid plans early on. Customers still needed simple pricing and seamless expansion.

Scale 312

Scale Scaling Sales Hiring compliance 312

SaaStr

JULY 14, 2022

If a SaaS company can double or even triple at $1m ARR, it’s on to something good. Because they want custom features, compliance, security etc. Tweaking pricing. But pricing tweaks don’t really do that. As a side note, SMB SaaS companies often hit TTAM issues earlier. (@jasonlk) July 10, 2022.

SMB 331

SMB Enterprise Government compliance 331

SaaStr

JULY 1, 2024

Everything you have now will probably look different upmarket, including pricing. Pricing is a big one. You have your pricing strategy for down-market customers, such as how you price the bundle, packaging, etc. You want to test pricing by going to the market and seeing if it works. It’ll also likely be wrong.

Sales Hiring 305

Sales Hiring Scale SMB compliance 305

BetterCloud

FEBRUARY 3, 2025

You realize you need a new tool to solve a problem so you quickly sign up for the leading, most relevant SaaS app. Without a clear strategy and a system in place, your organization can quickly become a victim of SaaS sprawl – a chaotic landscape of redundant subscriptions, hidden costs, and potential security risks.

Government 52

Government Technical Review Systems Review Software Review 52

SaaStr

FEBRUARY 1, 2020

We launched SaaStrUniversity.com over the holidays and have already crossed 3,000 founders, CEOs, and SaaS execs learning on the platform. We also have daily shared discussions on top operational challenges, from pricing to SOC compliance, and more! SaaStrU currently consists of 300 lessons spread across 3 courses.

compliance 240

compliance Pricing SaaS Sales 240

SaaStr

NOVEMBER 28, 2022

These two departments are a SaaS company’s most important; without their alignment, there is no growth or scale. Prakash Raina, Co-Founder of Subskribe, and Leslie Hui, VP of Accounting Operations and Finance Transformation at Okta, break down the secrets to unifying SaaS teams, processes, and systems. The evolution of SaaS business.

Scale 246

Scale Finance Sales Hiring Scaling 246

Scytale

MARCH 5, 2024

For SaaS companies, it’s hard not to hear the word ‘audit’, without your heart skipping a beat or two. In a nutshell, the day you start working with Scytale, you won’t need to leave our platform for any steps in your compliance journey, as everything you need is right inside, including your official audit too.

compliance 111

compliance SaaS Cloud Communication 111

How To Buy Saas

DECEMBER 20, 2024

2024 is coming to a close, and it has been a terrific year for SaaS businesses as the industry has witnessed quite a favorable growth. For SaaS companies, accounting becomes one of the most crucial processes to understand their financial and overall business health, and then make informed decisions about future steps.

Payment Services 52

Payment Services SaaS Payments Payment Solutions Payment Features 52

SaaStr

AUGUST 2, 2024

Plus, these teams face longer sales cycles and need things like SOC 2 compliance. Enterprise customers need single sign-on, data encryption, AI-driven security shields, and compliance with industry standards. #3: Next, they had an external audit to see if pricing was ready for Enterprise.

Scale 288

Scale Sales Hiring Sales Enterprise 288

SaaStr

AUGUST 7, 2020

359: The Secrets to Vertical Growth, What it Really Takes to Build a $1B SaaS Company with Matt Garratt, SVP, Managing Partner @ Salesforce Ventures, Trisha Price, Chief Product Officer @ nCino and David Schmaier, CEO & Founder @ Vlocity. Trisha Price. This episode is sponsored by Linode. Matt Garratt. David Schmaier.

Payment Solutions 218

Payment Solutions Pricing Payments Payment Services 218

FastSpring

OCTOBER 13, 2023

If you’re currently using 2Checkout or Stripe to sell digital goods or SaaS but are considering switching — to the other, or to other options such as FastSpring — you may be wondering whether there are substantial differences between the platforms and their services. They also have an enterprise pricing package called 4Enterprise.

Payments 160

Payments Payment Methods Payment Services Merchant Services 160

User Pilot

SEPTEMBER 1, 2024

Looking for SaaS pricing examples to get inspiration for your own strategy? In this piece, we’ll explore different pricing models and go over some brands that implemented these in real life. Hopefully, by the end of the article, you’ll have ideas on how to design a pricing strategy that contributes to product growth.

Pricing 104

Pricing Strategy SaaS Scale 104

Clouded Judgement

DECEMBER 1, 2023

There were also quite a few questions around cost and compliance. And on the latter - there will be more guardrails and structure in place to appease some of the compliance questions. The promise of SaaS is that growth in the early years leads to profits in the mature years. This year, there was tons of experimentation.

AWS 299

AWS Cloud AI Search Cost optimization & reporting 299

SaaStr

NOVEMBER 1, 2022

Sequoia Capital’s India arm put together a terrific summary of all their learnings about SaaS and Cloud from SaaStr Annual this year. They also did an A+ session at Annual with several top India SaaS founders, which you can catch below! Here’s 22 of the most relevant takeaways for India’s SaaS ecosystem.

Scale 298

Scale Sales Hiring Underperforming Technical Team Cybersecurity 298

Stax

APRIL 3, 2025

Theyre easy to integrate and set up, with the host taking care of data security measures, including PCI compliance and fraud protection. On top of PCI compliance, you might have to pay extra for SSL (Secure Sockets Layer) certification. Transaction fees and pricing models All payment service providers charge a fee for their services.

Payment Methods 88

Payment Methods Merchant Services Payment Solutions Payment Services 88

FastSpring

JANUARY 27, 2022

Small tweaks to your SaaS billing practices can make a huge impact on the customer experience. For example, Jon Torres — a digital marketing consultant specializing in SaaS commerce — noticed that, for some of his clients, refund requests spiked around renewal time. “It 7 growth hacks from the SaaS experts. Learn more here.

Merchant Services 146

Merchant Services Payment Services SaaS Payments Payment Solutions 146

FastSpring

SEPTEMBER 12, 2024

In simple terms, we handle everything from payments to fraud management, to custom support and tax compliance, so that sellers can focus on growing their business. However, the Digital Good space, particularly in SaaS and general entertainment, actually presents new opportunities with higher margins and a huge greenfield potential.

Merchant Services 192

Merchant Services Payment Services Payment Methods SaaS Payments 192

USIO

MAY 24, 2024

Choosing the right payment gateway is a crucial decision for any SaaS (Software as a Service) business or ISV. Today, we’ll dive into why Usio is a top contender and why it might be the best payment gateway for your SaaS or ISV. Make sure you only work with PCI Level 1 Compliance.

Payment Services 130

Payment Services Merchant Services SaaS Payments Payments 130

FastSpring

DECEMBER 9, 2022

SaaS billing software automates one or more of the various aspects of the recurring billing process — payment processing, fulfillment, dunning, and more. Without a MoR, your company will have to keep track of and ensure compliance with all local taxes and regulations in any country or region where you have customers.

Payment Services 147

Payment Services Merchant Services Payment Methods SaaS Payments 147

BetterCloud

MARCH 24, 2025

With just about every company now running on SaaS, managing software applications has evolved from simple license tracking to a complex orchestration of integrations, performance monitoring, security, and cost optimization. This guide is designed to cut through the noise and provide you with actionable strategies to tame the SaaS chaos.

Management 52

Management Technical Review SaaS Cost optimization & reporting 52