SaaStr

MAY 27, 2020

Anyone who studied economics will know when supply greatly exceeds demand, prices drop. Many of you may have noticed this past week, actually oil future prices went negative. Deflation is when prices are dropping, that could be prices of real estate. So that kind of price discovery makes financing very difficult.

Technical Review 275

Technical Review Payment Services Payment Methods Development Team Review 275

Intercom, Inc.

JANUARY 5, 2022

In today’s data-driven SaaS scene, these can affect hundreds of millions of users and cause damage in the billions of dollars, and as compliance frameworks become requirements to do business, businesses are turning to third-party services that can help expedite and facilitate the process. And that’s where people like Adam Markowitz come in.

Scale 211

Scale Software Review compliance Technical Review 211

Full Session

DECEMBER 23, 2024

Pricing starts at $39/month with a 20% discount on annual plans. Pricing for this qualitative analytics solution starts at $39.99/month. Pricing starts at $39/month. Pricing info is unavailable. We protect your users’ privacy through GDPR, CCPA, and PCI compliance. Book a demo to learn more.

Payment Services 52

Payment Services Payment Solutions Software Review Payments 52

Sales Hacker

APRIL 10, 2023

Too often, I see sales teams thinking of their “ sales process ” as a set of stages in their pipeline and maybe a bunch of fields to complete at each stage. We were weak on some key functionality areas where the winning vendor was strong. Price gap We were too expensive. The winning vendor came in at a much lower price.

Technical Review 112

Technical Review Development Team Review Underperforming Technical Team Systems Review 112

Neil Patel

DECEMBER 13, 2020

DocSend – Best for sales engagement FileCenter DMS – Best for going paperless PandaDoc – Best for closing more deals Rubex by eFileCabinet – Best for automating daily tasks MasterControl – Best for enterprise compliance. One, they should have fairly well-developed OCR capabilities.

Payment Solutions 145

Payment Solutions Payment Services Software Review Software 145

Stax

MARCH 18, 2025

To help raise awareness and attract potential customers, you could offer demos and free trials, offer a lower-tier recruitment solution for free while still promoting your paid products, or adopt dynamic pricing strategies. Are you offering demos, trials, or dynamic pricing strategies for premium functionalities?

Scale 117

Scale Payment Services Payments SaaS Payments 117

BetterCloud

MARCH 17, 2025

Shadow AI, aka the unsanctioned artificial intelligence based applications that are in your tech stack, is often adopted by individual teams or employees for perceived productivity gains. This can quickly not only inflate your SaaS budget, but also introduce significant security and compliance risks. lack of training, poor usability).

Technical Review 52

Technical Review Strategy Marketplace as a Service SaaS 52

Subscription Flow

OCTOBER 2, 2024

Operational Weaknesses The biggest cause of revenue leakage is the operational inefficiencies which occur behind transaction processes. Manual weaknesses can entail something as basic as putting an incorrect total amount on a customer’s invoice. Following are the seven common factors behind revenue leakage: 1.

Payments 105

Payments Payment Features Payment Services Payment Solutions 105

ProfitWell

SEPTEMBER 24, 2019

Every SaaS company might be different—but almost every single one makes the same mistake that puts the company in jeopardy: it doesn't understand its pricing. If your SaaS company doesn’t have a pricing strategy in place, you’re leaving huge revenues on the table. How is SaaS pricing different? Gain a competitive advantage.

Pricing 64

Pricing SaaS Payments Strategy Payments 64

FastSpring

JANUARY 27, 2022

And in cases where our customers get stuck, our support team responds in a timely manner with personalized video. How SoStocked increases retention through grandfathering existing customers into lower prices. When you raise your prices, don’t raise them on your existing customers,” co-founder Chelsea Cohen explains.

Merchant Services 146

Merchant Services Payment Services SaaS Payments Payment Solutions 146

Unbounce

MAY 17, 2022

How does the KlientBoost team do it? Too many conversion-happy marketers race to split test poor hypotheses and arbitrary landing page elements before setting their landing page foundation first. Poor hypotheses: Because marketers then misdiagnose the problem, their proposed solution also fails. Version 4: Pricing calculation.

Scale 145

Scale AI Search Underperforming Technical Team Sales Hiring 145

User Pilot

NOVEMBER 30, 2023

A market gap can be caused by missing functionality or poor user experience. Tracking user behavior in-app enables product teams to find ways to improve product experience. Competitor analysis enables PMs to find areas where rivals fail customers and develop sound positioning and differentiation strategies.

Underperforming Technical Team 105

Underperforming Technical Team Marketing Market Research Outsourced Development 105

SaaStr

MARCH 26, 2019

Scaling the company’s employee base, sales teams, marketing, and operations—all while preserving its culture—has required a laser focus on first principles, smart processes, and effective hiring. Know who is the foundation of your product and build your product for that user (in Stripe’s case, developers). Know your forever user.

Scale 163

Scale Payment Services Payment Methods Scaling 163

FastSpring

MAY 20, 2024

As the VP and General Manager of the Stardock Software division, Brad led his team through this process and has learned some valuable lessons about doing it as strategically and easily as possible. Tax compliance, include calculation, collection, and remittance of VAT and sales taxes. What do you do in all these different scenarios?

SaaS Payments 157

SaaS Payments Payments Merchant Services Payment Solutions 157

User Pilot

AUGUST 22, 2024

Effective client onboarding sets the tone for relationships , ensures regulatory compliance, improves efficiency through digitization, and can serve as a key product differentiator. Moreover, effective onboarding helps companies meet compliance requirements, like Anti-Money Laundering (AML) checks.

Payment Services 111

Payment Services SaaS Payments Onboarding Payment Solutions 111

Frontegg

DECEMBER 2, 2021

In addition, we are excited to welcome our new partners – the visionary team from Insight Partners, led by Praveen Akkiraju, Daniel Aronovitz, and Jeff Horring. Additionally, our diversity-first team has grown to more than 30 top-notch talents (you are an incredible team of people, each and every one of you!)and

Underperforming Technical Team 93

Underperforming Technical Team Sales Hiring DevOps as a Service Scale 93

User Pilot

MARCH 29, 2023

If you’re after the answer to this question, here’s our in-depth comparison of 4 different user onboarding platforms : Userpilot Appcues UserGuiding Chameleon Let’s check out which of them offers the best features for your use case and the most competitive pricing plans! Userflow pricing.

Software Review 98

Software Review Underperforming Technical Team Technical Review Onboarding 98

Audacix

SEPTEMBER 14, 2022

Remember, ISO 27001 accreditation along with GDPR compliance and other such certifications, is considered an international standard for proving that your business objectives align with the security requirements of interested parties, eg. Want my team to show you how to put a scaleable application security structure in place?

Underperforming Technical Team 95

Underperforming Technical Team Cybersecurity SaaS Systems Review 95

Chart Mogul

JANUARY 9, 2025

Self-service sales model This is when customers explore and experience your product independently without needing hands-on help from your sales team. Source: Softrs pricing page. Your sales team may need to map out all potential targets and how to access potential buyers within those larger businesses.

Scale 52

Scale Sales Hiring Startup Sales Recruiting 52

Sales Hacker

MARCH 2, 2020

Sales Development and Prospecting. The Sales Development Playbook. The 5 Dysfunctions of a Team. Here are the best books on selling (and related disciplines) that can help you hit your goals and develop your career. ” When we break the Laws, we pay the price. Selling to Big Companies. B2B Is Really P2P.

Scale 143

Scale Sales Hiring Sales Recruiting Payment Methods 143

SaaSOptics

MAY 2, 2022

In a sales-led model, sales processes and teams are the primary drivers of revenue growth. Each has its strengths and weaknesses, but neither is better or worse than the other. On the other hand, PLG companies are introducing sales teams and processes to deal with being pulled upmarket as their existing customers grow. .

Scale 97

Scale Sales Hiring Underperforming Technical Team Sales 97

User Pilot

AUGUST 31, 2023

The tool is still under development, so there are a number of known issues that can cause problems for users. Heap pricing Heap comes with a free plan and three other premium options for middle-sized businesses and enterprises. and at a custom session pricing. Heap pricing. Google Analytics pricing.

Software Review 104

Software Review Technical Review Underperforming Technical Team Retention 104

User Pilot

MARCH 30, 2025

However, there are good and bad ways to approach this tactic. Here are a few best practices to make retargeting work effectively: Segment your audience: Someone who visited your pricing page needs a different message than someone who just saw an awareness ad. Personalize messaging based on each segments use case.

Mobile 66

Mobile Acquisition Software Review Social Media 66

Stax

FEBRUARY 19, 2024

Vertical SaaS solutions are tailored for specific industries, addressing niche needs with in-depth customization and compliance with industry standards. This commonly takes the form of add-on services or multiple pricing plans that offer flexible features, like additional user seats or more storage space. What is Vertical SaaS?

SaaS Payments 88

SaaS Payments Payment Services Payments Payment Solutions 88

SaaStr

NOVEMBER 7, 2019

Renaud Visage, Co-Founder of Eventbrite, and Romain Huet, Head of Developer Relations at Stripe, know what it takes to effectively evolve your offering into a platform without losing what made offering appealing in the first place. Romain Huet | Head of Developer Relations @ Stripe. Want to see more content like this?

Payments 175

Payments Merchant Services Payment Solutions Payment Services 175

Scytale

SEPTEMBER 18, 2024

If your organization handles credit card transactions, you’re likely aware of the importance of PCI DSS compliance. PCI DSS audits aren’t a one-size-fits-all process, and the price can vary significantly based on several factors. Simply put, if your company handles any kind of cardholder data, PCI DSS compliance is a must.

Payment Services 52

Payment Services Merchant Services Systems Review Underperforming Technical Team 52

SaaStr

AUGUST 6, 2019

” So we wanted to create essentially … Well, you can probably describe it the easiest way as an anti-SAP of supply chains, something that was easy, simple, free to use, open, and easy to develop for. Third parties are developing apps for our platform. What is Tradeshift really? Just like Salesforce, we have a platform.

Payment Solutions 182

Payment Solutions Payments Outsourcing Services SaaS Payments 182

How To Buy Saas

JULY 22, 2024

Developing a high-quality patient portal has become necessary for healthcare providers seeking to improve patient engagement, satisfaction, and outcomes through enhanced transparency, access, communication, and self-management tools. Key questions to ask: What portal features and content add the most value for managing your health?

Healthcare 40

Healthcare Underperforming Technical Team Payment Services Payment Methods 40

Full Session

NOVEMBER 29, 2024

In this comparison article, we’ll explore the main differences between these two tools to help you decide which is best for your team. Visit the Pricing page for more details. In this section, we’ll evaluate their strengths and weaknesses to help you choose the right tool for your business. out of 5 from 15 reviews.

Software Review 98

Software Review Technical Review Systems Review Underperforming Technical Team 98

Frontegg

JUNE 24, 2021

This self-service authentication solution also has an active developer community. Pros: Support for MDM, Good Reporting, Customization, Security Cons: Complex Implementation, Can be Expensive for Small Businesses Pricing: Starts at $2/user/month. Keyless.io. user/month. Related: Enhancing SaaS App Security with SSO and MFA.

Identity management 103

Identity management Software Review Underperforming Technical Team Scale 103

SaaStr

DECEMBER 31, 2019

She founded Box’s growth team as well as the product operations team. And before box she ran product and engineering teams building large scale financial platforms for Accenture clients. Ciara : Craig’s designed and led teams at enterprise and consumer companies including Salesforce, eBay, and Google.

Enterprise 162

Enterprise Underperforming Technical Team Scale B2B 162

FastSpring

DECEMBER 7, 2023

As the Director of Corporate Development & Strategic Partnerships at WP Engine , Carl has worked on many acquisitions and partnerships, including brands like Flywheel, Perfect Dashboard, Block Lab, and recently, Delicious Brains. “This is everyday for me, so I love talking about it,” says Carl Hargreaves about mergers and acquisitions.

Software Review 148

Software Review Technical Review Development Team Review Branding 148

OpenView Labs

MAY 20, 2021

The same was true when I ran the People function at a software development consultancy that doubled its headcount to ~100 while reducing attrition from 40% to 5% voluntary in 18 months. The question becomes: “Who do I want on my team—and why?”. A final comment on purpose: It should come from your team. Even kids and pets.

Scale 84

Scale Underperforming Technical Team Headcount Software Review 84

SaaStr

AUGUST 15, 2020

Nick Mehta: Power of the developer, or the API economy, both of you play very much in both those trends. How do you help your team make that link to value? We’ve got a lot of training to do with our sales teams to get them to start to speak in these types of terms versus feature function. Nick Mehta: Yeah.

Payment Methods 274

Payment Methods Merchant Services Scale Payments 274

All that Saas

DECEMBER 24, 2021

Customized pricing based on volume and usage. Half-yearly business reviews to optimize cost and compliance. Customer Advisory Group for feature suggestions and direct facetime with the Product and Engineering teams with priority access to features and planned deployments. Compliance. Receipt Compliance. Enterprise.

Software Review 52

Software Review Systems Review Technical Review Payment Methods 52

SaaStr

DECEMBER 10, 2019

We grew our team by 50% this year, continuing to grow. So I think like anything it’s been good and bad. We had built this amazing team that I wanted to make sure that we continued to sort of grow and invest in and kind of keep the band together. And I think our team has done that too. Tina Hsiao : Yeah.

Payment Services 182

Payment Services Merchant Services Payment Solutions Payments 182

User Pilot

JULY 29, 2024

Userpilot is an all-in-one growth platform that helps product teams boost key metrics through contextual in-app experiences. Zendesk is an AI-powered customer service software that helps CS teams manage support tickets from one hub. Totango is a customer success software that assists CS and sales teams to increase customer revenue.

Customer Success 105

Customer Success Software Management SaaS 105