SaaStr

JUNE 15, 2021

Join 10,000 fellow founders, investors and execs for 3 days of unparalleled networking and epic learnings from SaaS legends from Sep 27-29 across 40+ open acres at the San Mateo County fairgrounds at the SF Bay Area. He said, “I feel so bad. Jeff : I felt really bad, because you plan way ahead. It’s pretty cool.

Scale 306

Scale Underperforming Technical Team Engineering Wireless 306

SaaStr

JANUARY 5, 2023

Founded in 2019, Laika (an enterprise-ready compliance platform) closed a $50MM Series C by the summer of 2022. They can also help secure the data, reporting, process, and discipline a business need to evaluate progress so it can develop the accountability necessary to drive operational excellence. The path to success is not linear.

Sales Hiring 49

Sales Hiring Acquisition Forecasting Outsourced Development 49

BetterCloud

MARCH 17, 2025

SaaS tools are fantastic, but keeping your tech stack from turning into a financial snowball can be tough. ets break down smart SaaS budgeting , so you can make your tech work for you, without blowing the bank. What is SaaS budgeting? These are the things youll discover when you take an inventory of your SaaS spend.

Technical Review 52

Technical Review Strategy Marketplace as a Service SaaS 52

Chart Mogul

JANUARY 9, 2025

So read on, and hopefully, your SaaS sales journey will be less about trial and error and more about steady progress toward success. Self-service sales model This is when customers explore and experience your product independently without needing hands-on help from your sales team. Heres a breakdown of each: 1.

Scale 52

Scale Sales Hiring Startup Sales Recruiting 52

FastSpring

MAY 20, 2024

Moving some, all, or simply more of your software offerings from a one-time perpetual license model to a software as a service (SaaS) subscription model can be daunting, but it’s so powerful for building dependable, recurring revenue. Are you looking for a merchant of record that will partner with you to grow your SaaS business?

SaaS Payments 157

SaaS Payments Payments Merchant Services Payment Solutions 157

Stax

MARCH 18, 2025

The SaaS industry has seen explosive growth in the past decadeand this is expected to continue this year. Join the payments-led growth movement Sign up to keep up-to-date with the latest trends in payments, vertical SaaS, and technology from industry experts. Customer lifetime value. Customer acquisition cost.

Scale 117

Scale Payment Services Payments SaaS Payments 117

Scytale

JANUARY 21, 2025

Data breaches are a modern-day nightmare for all types of businesses, particularly for SaaS companies handling sensitive customer information. Ransomware groups have also started targeting smaller SaaS providers, knowing their security defenses may not be as impermeable as larger enterprises.

Payment Services 52

Payment Services Payment Methods SaaS Payments Payment Solutions 52

FastSpring

JANUARY 27, 2022

Small tweaks to your SaaS billing practices can make a huge impact on the customer experience. For example, Jon Torres — a digital marketing consultant specializing in SaaS commerce — noticed that, for some of his clients, refund requests spiked around renewal time. “It 7 growth hacks from the SaaS experts. Learn more here.

Merchant Services 146

Merchant Services Payment Services SaaS Payments Payment Solutions 146

User Pilot

MARCH 24, 2025

Want to advance your career in mobile product management or find top talent for your team? You will collaborate with engineering, design, and business teams to deliver cutting-edge mobile solutions that improve efficiency, user adoption , and overall product performance. Who would be a BAD fit for this job?

Mobile 52

Mobile Underperforming Technical Team Management Scale 52

Intercom, Inc.

JANUARY 5, 2022

In today’s data-driven SaaS scene, these can affect hundreds of millions of users and cause damage in the billions of dollars, and as compliance frameworks become requirements to do business, businesses are turning to third-party services that can help expedite and facilitate the process. Less than a year later, Drata was launched.

Scale 211

Scale Software Review compliance Technical Review 211

Blulogix

NOVEMBER 20, 2024

By BluLogix Team Best Practices for Revenue Management What are the best practices for effective revenue management to support growth and profitability? It involves a strategic approach to understanding, projection , and optimizing revenue streams while maintaining compliance with financial standards.

Revenue 52

Revenue Management Underperforming Technical Team compliance 52

Audacix

SEPTEMBER 14, 2022

If you need a straightforward explanation of ISO 27001 certification challenges, options and details for your SaaS company, you've come to the right place. It's a rubber stamp that shows that your SaaS company takes security and your service level commitments seriously. your enterprise customers. your enterprise customers.

Underperforming Technical Team 95

Underperforming Technical Team Cybersecurity SaaS Systems Review 95

User Pilot

OCTOBER 20, 2024

While at it, you may even identify weaknesses in the current journey. How can I reduce the workload for my team? Data security and compliance. For instance, a project management app can check welcome survey responses and trigger Flow 1 for project managers and Flow 2 for team members. Some of these include: Your budget.

Onboarding 105

Onboarding Underperforming Technical Team Transportation Scale 105

SaaStr

MARCH 8, 2019

Increasingly organizations talk about B2D marketing, to developers. Some developer’s tinkering with something. Most of these new SaaS companies that are really growing quite fast, Shopify, have these models that start at the edge and come in. In the SaaS world, I think things have changed a lot for product organization.

Scale 55

Scale Sales Hiring Underperforming Technical Team Social Media 55

Stax

FEBRUARY 19, 2024

Software as a Service (SaaS) has made business software more accessible by offering cloud-based, on-demand access to a range of solutions, from project management and collaboration to sales and marketing. But not all SaaS products are alike. Other types of SaaS are relevant only to companies in specific industries.

SaaS Payments 88

SaaS Payments Payment Services Payments Payment Solutions 88

Sales Hacker

APRIL 10, 2023

Too often, I see sales teams thinking of their “ sales process ” as a set of stages in their pipeline and maybe a bunch of fields to complete at each stage. We were weak on some key functionality areas where the winning vendor was strong. Bad news from left field There was a change in company direction. It happens.

Technical Review 112

Technical Review Development Team Review Underperforming Technical Team Systems Review 112

Audacix

APRIL 3, 2023

Table Of Contents The strangest reality of application security in the age of "shift left" is the poor understanding of DAST tools (dynamic vulnerability scanning tools) and, particularly, the value that they the offer as part of a modern software development lifecycle. Github) and your preferred CICD pipeline orchestration tool (eg.

Underperforming Technical Team 52

Underperforming Technical Team DevOps as a Service Software Development Software Review 52

FastSpring

JANUARY 31, 2023

FastSpring handles everything from maintaining high authorization rates to paying end-of-year consumption taxes for SaaS companies. Luckily, most developers find it easy to integrate Stripe with most other software (however, you have to pay for each software separately). Like FastSpring, Paddle is an MoR.

Payment Services 147

Payment Services Payment Methods Merchant Services Software Review 147

Frontegg

SEPTEMBER 9, 2021

With password authentication, there is always additional stress on IT and support teams. The hackers and the bad guys know this fact very well and have been ‘feasting” on this inherited weakness over the last two decades. Weak passwords are a SaaS vendor’s curse, in both B2B and B2C use cases.

Underperforming Technical Team 98

Underperforming Technical Team Scale Technical Review Software Review 98

SaaStr

MAY 27, 2020

They see it where SaaS companies might trade at 13 times, 15 times, 17 times trailing. They don’t want to p**s off management teams that face dilution from down rounds. I don’t think we really know how bad things can be. So what can you expect for SaaS businesses next year? I suggest we probably aren’t.

Technical Review 275

Technical Review Payment Services Payment Methods Development Team Review 275

Audacix

APRIL 3, 2023

The strangest reality of application security in the age of "shift left" is the poor understanding of DAST scanning tools (dynamic vulnerability scanning tools) and, particularly, the value that they the offer as part of a modern software development lifecycle. Github) and your preferred CICD pipeline orchestration tool (eg.

Underperforming Technical Team 52

Underperforming Technical Team DevOps as a Service Software Development Software Review 52

Full Session

DECEMBER 23, 2024

Find underperforming areas, try out different designs, confirm what works, and make your site easier and faster to use with UX heatmap tools. We protect your users’ privacy through GDPR, CCPA, and PCI compliance. Pendo Pendo is a product experience platform that helps software teams understand and guide their users.

Payment Services 52

Payment Services Payment Solutions Software Review Payments 52

Neil Patel

DECEMBER 13, 2020

DocSend – Best for sales engagement FileCenter DMS – Best for going paperless PandaDoc – Best for closing more deals Rubex by eFileCabinet – Best for automating daily tasks MasterControl – Best for enterprise compliance. One, they should have fairly well-developed OCR capabilities.

Payment Solutions 145

Payment Solutions Payment Services Software Review Software 145

Intercom, Inc.

MAY 24, 2018

This allowed a passionate audience to develop – and built enthusiasm ahead of the books’ full release. Give us a feel for your career to date: what brought you to Clearbit, and what’s the mission of your team there? We provide data for modern sales and marketing teams across all the products they already use.

Data 182

Data Scale Underperforming Technical Team Sales Hiring 182

User Pilot

NOVEMBER 30, 2023

A market gap can be caused by missing functionality or poor user experience. Tracking user behavior in-app enables product teams to find ways to improve product experience. Competitor analysis enables PMs to find areas where rivals fail customers and develop sound positioning and differentiation strategies.

Underperforming Technical Team 105

Underperforming Technical Team Marketing Market Research Outsourced Development 105

Subscription Flow

OCTOBER 2, 2024

Operational Weaknesses The biggest cause of revenue leakage is the operational inefficiencies which occur behind transaction processes. Manual weaknesses can entail something as basic as putting an incorrect total amount on a customer’s invoice. The resulting flaws accumulate over time and can prove costly to your SaaS business.

Payments 105

Payments Payment Features Payment Services Payment Solutions 105

Intercom, Inc.

SEPTEMBER 26, 2019

And it’s not without good reason: nearly all software products with dominant market share started as apps but grew to the point where third-party developers began building valuable integrations on top of what these companies had already created. New Relic’s General Manager, Mark Weitzel, weighs in on how you can support your developers.

Underperforming Technical Team 170

Underperforming Technical Team Marketplace as a Service Outsourced Development Development 170

User Pilot

JULY 29, 2024

Userpilot is an all-in-one growth platform that helps product teams boost key metrics through contextual in-app experiences. Zendesk is an AI-powered customer service software that helps CS teams manage support tickets from one hub. Totango is a customer success software that assists CS and sales teams to increase customer revenue.

Customer Success 105

Customer Success Software Management SaaS 105

SaaStr

MARCH 26, 2019

Scaling the company’s employee base, sales teams, marketing, and operations—all while preserving its culture—has required a laser focus on first principles, smart processes, and effective hiring. Know who is the foundation of your product and build your product for that user (in Stripe’s case, developers). Dare I say SaaS.

Scale 162

Scale Payment Services Payment Methods Scaling 162

Audacix

SEPTEMBER 11, 2024

Table Of Contents Cheat Sheet for Application Security Best Practices Get It Now The Open Web Application Security Project ( OWASP) Top 10 is an essential resource for developers and security professionals, providing a comprehensive and broad consensus of the most common and critical security risks in web applications. What are OWASP attacks?

Software Review 89

Software Review Underperforming Technical Team Systems Review Technical Review 89

User Pilot

MARCH 30, 2025

Finally, your SaaS mobile app is live! However, there are good and bad ways to approach this tactic. One standout example of a B2B SaaS company excelling at social media is Gong. But is your mobile user acquisition strategy strong enough? Encourage your existing users to share their experiences with your app.

Mobile 66

Mobile Acquisition Software Review Social Media 66

SaaStr

NOVEMBER 7, 2019

Renaud Visage, Co-Founder of Eventbrite, and Romain Huet, Head of Developer Relations at Stripe, know what it takes to effectively evolve your offering into a platform without losing what made offering appealing in the first place. Romain Huet | Head of Developer Relations @ Stripe. Want to see more content like this?

Payments 174

Payments Merchant Services Payment Solutions Payment Services 174

SaaStr

AUGUST 6, 2019

We have a lot of SaaS companies, by the way, from Denmark if you haven’t noticed. Third parties are developing apps for our platform. Obviously, we were also doing what you’ve got to do when you have a SaaS company. I hope you’ll enjoy that with me as well. Really, a little bit about my story and our story.

Payment Solutions 182

Payment Solutions Payments Outsourcing Services SaaS Payments 182

Sales Hacker

MARCH 2, 2020

Sales Development and Prospecting. The Sales Development Playbook. The 5 Dysfunctions of a Team. Blueprints for a SaaS Sales Organization. Here are the best books on selling (and related disciplines) that can help you hit your goals and develop your career. Selling to Big Companies. The Pirate’s Guide to Sales.

Scale 143

Scale Sales Hiring Sales Recruiting Payment Methods 143

Frontegg

DECEMBER 2, 2021

In addition, we are excited to welcome our new partners – the visionary team from Insight Partners, led by Praveen Akkiraju, Daniel Aronovitz, and Jeff Horring. Additionally, our diversity-first team has grown to more than 30 top-notch talents (you are an incredible team of people, each and every one of you!)and

Underperforming Technical Team 93

Underperforming Technical Team Sales Hiring DevOps as a Service Scale 93

Unbounce

MAY 17, 2022

How does the KlientBoost team do it? Too many conversion-happy marketers race to split test poor hypotheses and arbitrary landing page elements before setting their landing page foundation first. Poor hypotheses: Because marketers then misdiagnose the problem, their proposed solution also fails. Let’s use a B2B SaaS example.

Scale 145

Scale AI Search Underperforming Technical Team Sales Hiring 145

SaaSOptics

MAY 6, 2022

How do you scale SaaS startups from the seed stage to mature industry leaders? Wish you had a SaaS startup checklist to guide you on your journey to IPO? Founder of SaaS Gurus , Anthony Nitsos, showed us the personal blueprint he uses to advise SaaS startups. Customer Core —to maintain and develop customer relationships.

SaaS 76

SaaS Scale Underperforming Technical Team Forecasting 76