SaaStr

FEBRUARY 2, 2023

Multiplier is a leading global employment platform that makes it easy for companies to employ teams internationally. Its proprietary technology simplifies the employment process by managing the complexities of local compliance, labour contracts, payroll, benefits and taxes. No lock-ins. Savings from Day 1.

Cloud spend optimization 257

Cloud spend optimization AWS Scale compliance 257

SaaStr

SEPTEMBER 14, 2023

In this Ask Me Anything Part 1, Lemkin answers the questions: Many VCs talk about funding, yet you’re so focused on sales. Question #1: Why Are You So Focused On Sales When Other VCs Are Focused On Funding? That VP of Sales came out of Salesforce. Lemkin’s Hail Mary was hiring Brendon Cassidy when that first VP of Sales quit.

Outsourcing Services 279

Outsourcing Services Sales Hiring Scale Sales Recruiting 279

SaaStr

APRIL 4, 2019

You’ll also learn how leading SaaS companies are able to scale and thrive in this complex, dynamic environment. And the same customer challenges that we were being presented, which was: How do you scale? So one trend is just containers, Kubernetes and how that auto scales in a very seamless way wherever you are.

Cloud 171

Cloud Scale Trends Machine Learning 171

FastSpring

SEPTEMBER 12, 2024

Current market trends in Asia that can affect expansion and the challenges associated with those market trends. For those that might not be familiar, FastSpring is a merchant of record platform that combines all the essential tools you need to scale a digital goods business. Jay Jia (03:29) Exactly, exactly.

Merchant Services 192

Merchant Services Payment Services Payment Methods SaaS Payments 192

SaaStr

MARCH 28, 2024

At Base10, I lead investing for our growth stage fund that invests $20-60M in market leaders primarily in B through D rounds, though we can invest up to pre-IPO. I spend a lot of time researching software trends in vertical software, compliance, and AI. And how big is your current fund? We have a total of $1.8B

Venture Capital 269

Venture Capital Cybersecurity Artificial Intelligence Scale 269

SaaStr

FEBRUARY 21, 2024

The Challenges and Pitfalls of a Partner Ecosystem Drata attributes much of its success to its partner ecosystem, which is an interesting case study for most, so how do they break up marketing, sales, and resource allocation vs. a more direct-sales modeled business? The sales reps were friends, and accounts were shared.

AWS 273

AWS Scale Sales Hiring Marketing 273

User Pilot

MARCH 9, 2025

But worse than that, it leads to lower revenue, failed products, and plummeting customer loyalty. It helps quantify customer behaviors on a larger scale to uncover user trends and correlations. E.g., gauge customer satisfaction by asking users to rate their satisfaction with your product on a scale of 1 to 10.

SaaS 83

SaaS Social Media Interviewing Scale 83

Sales Hacker

MARCH 2, 2020

And for leveling up your sales skills, nothing beats a good sales book. So what are the best sales books for helping you reach peak performance? Have been recommended by sales professionals. Here’s how you can find the sales books that are most relevant to you. Here they are… The 97 Best Sales Books in 2020.

Scale 143

Scale Sales Hiring Sales Recruiting Sales 143

ChurnZero

JULY 22, 2022

As Donna Weber , the world’s leading expert in customer onboarding, knows, onboarding is about more than completing product training and filling out checklists. Whether it’s greater efficiency, increased revenue, cost savings, or achieving compliance, every customer has a reason for purchasing your product. I have two handoffs.

Scale 98

Scale Onboarding Scaling Underperforming Technical Team 98

Blulogix

JANUARY 3, 2025

Navigating these changes requires businesses to adopt compliance-focused billing software and automated subscription management tools that ensure adherence to legal standards while maintaining operational efficiency and customer trust. How Billing Automation Supports Compliance Billing automation is a cornerstone of regulatory readiness.

Payment Features 52

Payment Features Subscription Management compliance 52

Intercom, Inc.

MAY 14, 2019

Mid-market and enterprise sales deals are undeniably complex. Successfully managing complex sales requires a different level of visibility into your deals. When I first took over this account, the business relationship was trending poorly and the customer was at risk of churning. 2 critical security and compliance inquiries.

Scale 147

Scale Management Underperforming Technical Team Sales 147

Sales Hacker

FEBRUARY 2, 2021

Closing an enterprise sale in a niche market follows the same sales funnel as any other deal, but a bit more fine tuned. It represents the culmination of ‘art’ and process, where the enterprise sales process is modified to better reflect the client’s unique and specific needs. What Is Enterprise Level Sales? Self Sales.

Scale 112

Scale Enterprise Marketing Sales 112

Blulogix

DECEMBER 27, 2024

The increasing complexity of subscription billing, driven by trends like metered pricing models and hybrid subscription structures , has heightened the risk of revenue leakage. Missed Renewals: Subscription renewals that arent properly tracked can lead to lapsed contracts and lost revenue streams.

Payment Features 52

Payment Features Revenue Scale Operational efficiency. 52

Subscription Flow

DECEMBER 12, 2024

From customer expectations, to market trends, to business operations, everything is evolving. Improved ROI: Planned and monitored business growth leads to helpful insights. This is achieved by informed strategies to cut down on costs, and boost sales. The only constant in todays economy is change.

Payments 52

Payments Payment Services SaaS Payments Revenue 52

FastSpring

NOVEMBER 9, 2023

Looking to join SaaS founders and tech enthusiasts who are discussing the most innovative trends for SaaS companies? Since 2016, SaaS North has been recognized as THE Canadian hub for rapidly-scaling SaaS founders and their teams. If so, join FastSpring at the SaaS North November 15-16th! Schedule a demo now or at SaaS North in person!

Merchant Services 158

Merchant Services SaaS Payments Payment Methods Payment Services 158

FastSpring

JANUARY 27, 2022

Craig says, “We then contact our users to give them suggestions about which subscriptions might be best for them based on past trends and future projections.”. However, if you do ask for a credit card number, those who provide one are more qualified prospects. Make it easy for prospects to see which tier works best for them.

Merchant Services 146

Merchant Services Payment Services SaaS Payments Payment Solutions 146

Sales Enablement, SaaS and Growth

JANUARY 8, 2019

One of the most significant trends over the past decade has been the explosion in the number of companies in the software as a service (SaaS) industry. Another significant trend is the widespread consumerization of IT - functional business leaders have displaced chief information offices (CIOs) as the main buyers of IT and software products.

Sales Enablement 112

Sales Enablement Technical Review Technology Scale 112

SaaSOptics

MAY 2, 2022

There are several different ways to successfully launch and scale a SaaS company. The two most common go-to-market strategies are sales-led growth (SLG) and, more recently, product-led growth (PLG). . In a sales-led model, sales processes and teams are the primary drivers of revenue growth. Image Source: SaaStr 2021 ).

Scale 97

Scale Sales Hiring Underperforming Technical Team Sales 97

SaaStr

NOVEMBER 28, 2019

It was initially compliance focus. Felix : It was a lot easier to invest to convince customers and investors and so we actually, I mean more of a European way of scaling a company. And so again we would just have added to more kind of friction in the sales cycle and there was a whole video long sales cycle.

Sales Hiring 183

Sales Hiring Scale Sales Recruiting Government 183

USIO

JUNE 3, 2024

This leads to quicker payments and a more predictable cash flow, which is crucial for the growth and sustainability of your business. Compliance and security are paramount in payment processing, as it involves handling sensitive customer data. This operational efficiency can result in cost savings and a more scalable business model.

Payments 130

Payments Payment Solutions Payment Services SaaS Payments 130

User Pilot

OCTOBER 20, 2024

How to measure the success of your onboarding gamification To understand the effectiveness of your onboarding gamification and make necessary adjustments, consider the following key methods: Surveys Use surveys to collect user insights about their onboarding experience and identify trends. Also use both quantitative (e.g.,

Onboarding 102

Onboarding Engagement Software Review Retention 102

SaaStr

AUGUST 15, 2020

So what’s happening right now and trends, and then we’ll do a little speculation about the far future and where to those trends go over time. Nick Mehta: Power of the developer, or the API economy, both of you play very much in both those trends. Talk about what the near term trends are. Jay Snyder: Yeah.

Payment Methods 263

Payment Methods Merchant Services Scale Payments 263

Sales Hacker

OCTOBER 7, 2021

Women in sales often have a polarizing experience. In the Sales Hacker video series Aha Moments , I asked 10 women: “What is one ‘aha moment’ you’ve had in your sales career?”. The conversations that followed were so authentic and encouraging that we decided to expand this conversation to other badass women in the sales world.

Scale 137

Scale Sales Recruiting Sales Hiring VP of Engineering 137

Neil Patel

JANUARY 15, 2021

Making a personal connection can be an effective way to increase sales, but the cost of personally reaching out to each customer is prohibitive. Most sales reps handle a high volume of calls, many of which don’t even reach a human on the other end of the line. Save time by scaling your outreach to reach more people.

Scale 127

Scale Automotive compliance Pricing 127

Neil Patel

JULY 12, 2021

This means you’re likely spending more and more time trying to keep up with the latest marketing tips and trends. For example, brands could create an automatic lead generation funnel that gathers an email address, sends a recorded demo, then invites the prospect to schedule a live demo. What if there was a way to simplify?

Payment Methods 145

Payment Methods Scale Payments Marketing 145

Clouded Judgement

MARCH 22, 2024

Every week I’ll provide updates on the latest trends in cloud software companies. This brings me to AI (everything leads to AI these days…). But this is changing - many categories are becoming commoditized leading to massive pricing pressure. Follow along to stay up to date! Buyers are also experimenting on vendors.

AI 190

AI Cloud Revenue Technical Advisors 190

SaaStr

NOVEMBER 19, 2019

In this session, hear from three women who founded, funded and are leading WebPT, one of the nation’s fastest-growing SaaS companies in the specialty electronic medical record sector. Learn what it takes to create your own category, achieve scale in a niche SaaS vertical and how it requires more than just discovering an unmet need.

Scale 185

Scale SMB VP of Engineering Leadership 185

Stax

OCTOBER 3, 2024

Small business CRM software can give you a competitive edge to boost productivity, sales, and growth. For small business owners, harnessing the power of a CRM system means having a comprehensive view of customer interactions, tracking every sale and service request, and implementing strategic data-driven decisions.

Scale 88

Scale Business Social Media compliance 88

SaaStr

AUGUST 7, 2020

From strategies in recruitment and team building to sales tactics, these leaders from Salesforce, nCino, and Vlocity, will discuss the top tips for moving beyond horizontal SaaS and building a billion-dollar SaaS company. These companies can scale really efficiently. They need fewer sales as a percentage of overall employees.

Payment Solutions 212

Payment Solutions Pricing Payments Payment Services 212

ChurnZero

JANUARY 13, 2022

Following the trends from the last few years, we fully expect to see an acceleration in the number of Customer Success leaders who join the ranks of the C-suite over the course of 2022. “Not only have we accomplished major milestones in terms of organic growth, but our acquisitions have made us a force within the compliance industry.

VP of Engineering 98

VP of Engineering Customer Success Outsourcing Services Technical Review 98

FastSpring

FEBRUARY 26, 2019

Whether you’re selling software, virtual goods or subscription services, chances are you will have noticed one significant trend impacting your ecommerce business: cross-border ecommerce is on the rise. This trend is even stronger in Europe where about 63 percent of shoppers purchase from overseas. And the rewards are worth the effort.

Payment Services 94

Payment Services Payment Methods Payment Facilitation Payment Solutions 94

FastSpring

OCTOBER 13, 2022

We confirmed this by reviewing sales data from over 300 SaaS and software companies that use our billing platform. We discovered that Q4 is by far the best-performing quarter of the year for both business and consumer sales. In this guide, we’ll be focusing on where the sales happen as opposed to where a company is located.

Payment Methods 148

Payment Methods Payment Solutions SaaS Payments Software Review 148

ChurnZero

MARCH 24, 2025

Every trend points to customer success becoming the growth engine of businesses, and since customer success typically owns NRR (net revenue retention) , tracking how the teams investments impact performance is also part of that need. A CRM is a great tool for sales operations, but it falls short for customer success needs.

Technology 52

Technology Customer Success Scale ChatGPT 52

User Pilot

JANUARY 29, 2025

Privacy settings: With its customizable privacy settings, you can set data collection parameters to ensure compliance with GDPR, CCPA, and PCI. Scale: This plan, designed for larger businesses, costs $213 per month and offers 500 daily sessions, funnels, and error tracking. How much does the Hotjar session replay feature cost?

Technical Review 52

Technical Review Payments Payment Services Payment Solutions 52

Blulogix

FEBRUARY 25, 2025

In todays dynamic business landscape, companies must manage complex pricing models, subscription-based revenue streams, multi-tier billing, and compliance regulations all while ensuring profitability and scalability. This approach leads to missed opportunities and financial uncertainty. The solution? The solution?

Payment Features 40

Payment Features Revenue Management Business 40

Neil Patel

NOVEMBER 29, 2020

Nothing scares away new business like hard-to-reach customer service or disorganized sales calls. It doesn’t take much to lose a lead or earn a 1-star review carved in digital stone on the internet. A helpdesk might only need inbound and a sales team might be fine with outbound calls only. One dropped call. Dialing Capabilities.

Payment Solutions 144

Payment Solutions Software Review Payment Methods Software 144

User Pilot

MARCH 30, 2025

So now lets look at all the different strategies and best practices for attracting mobile users to your SaaS app: 9 User acquisition strategies to scale your mobile app user base In a nutshell, your user acquisition strategies can be either: Paid media marketing, where you pay platforms to put your app in front of potential users.

Mobile 66

Mobile Acquisition Software Review Social Media 66