Remove compliance Remove Systems Review Remove Underperforming Technical Team
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The Keys to Getting to $500M ARR In Just 7 Years with Attentive’s CEO

SaaStr

The KPI Alignment System Have customers email explicit performance expectations Build custom reporting dashboards Weekly cross-team optimization meetings Formal performance reviews 2. Weaponize Customer Success Align on specific metrics Build education systems Create community Drive organic growth 3.

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Merchant Underwriting: What It Is, How It Works, and Why It’s Important

Stax

The merchant underwriting process helps reduce fraud (including chargeback volume), ensures compliance with regulations, and protects financial stability in the payment processing space. Key steps include application review, risk assessment, credit checks, and compliance verification.

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How to Get a SOC 3 Report: 4 Easy Steps 

Scytale

SOC 3 consists of 5 controls or Trust Service Principles (TSP) : Security – The systems and information are protected against any damage, unauthorized access, and unauthorized disclosure of information. Availability – The systems and data are available for use. Integrity – The data is processed completely and accurately.

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Buying your next SaaS app: Get answers to 7 key InfoSec questions

BetterCloud

This is why security teams require SaaS security assessments. It gives the bad actor access to a users browser, hijacks the session, and then redirects the user to malicious sites. One of the strengths of SaaS is its ability to integrate with third-party systems, including other SaaS apps. But whats in them?

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Calm’s Will Larson on how to build a technical leadership career

Intercom, Inc.

If you’re a senior engineer and want to further your career, what skills should you develop? In this episode of Inside Intercom, Brian Scanlan , our own Principal Systems Engineer, sat down with Will to talk about all things s taff engineer – what it is, how to get there, and what happens when you progress beyond a senior engineering role.

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Losing Big Deals? Fix These 5 Sales Process Fails

Sales Hacker

Too often, I see sales teams thinking of their “ sales process ” as a set of stages in their pipeline and maybe a bunch of fields to complete at each stage. We were weak on some key functionality areas where the winning vendor was strong. Bad news from left field There was a change in company direction. It happens.

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Intercom presents Engineer Chats

Intercom, Inc.

Previously hosted by Jamie Osler , a Senior Product Engineer at Intercom for over seven years, it’s now up to Principal Systems Engineer Brian Scanlan to pick up the baton and keep the chats going. The core of algorithms and systems is data models. The legal team isn’t there to slow R&D down. That is an ambiguous problem.