Intercom, Inc.

MAY 18, 2018

Guidance is limited, innovation and creativity are key to success. Appreciates fair, constructive feedback. Nice to haves: Comfortable giving constructive feedback to peers. Comfortable giving constructive feedback to leadership. Those early hires not only need to thrive under pressure, they need to love it.

Strategy 222

Strategy Construction Customer Support Scaling 222

SaaStr

JANUARY 26, 2023

Savvy marketers know they must craft innovative strategies to engage and connect with their target audience. With this information, teams can construct a bespoke brand strategy for their ideal customer. Part of this strategy means developing an intimate understanding of customer needs, interests, and the media they consume.

Scale 49

Scale Entertainment Marketing Construction 49

SaaStr

JUNE 14, 2023

Robotics: The use of robotic technology evokes images of futuristic innovations that can revolutionize how work gets done. The combination of these three elements created a powerful narrative that resonated with businesses seeking innovative solutions for their process automation initiatives. I hired nice crazy people. And it worked!”

Scale 246

Scale Artificial Intelligence Technical Review Software Review 246

SaaStr

JANUARY 19, 2023

Can your startup fit into an existing programmatic commercial construct, or is there something the company has to work with you to build? brings customers and startups together to drive innovation in the cloud by leveraging the power of SAP Subscribe to the SAP.iO Visit the SAP.iO

Technical Review 261

Technical Review Startup Scale Sales Hiring 261

SaaStr

NOVEMBER 8, 2022

Constructive Conflict . Remaining open to new ideas and continuing to learn from other innovative humans will go a long way toward building and retaining a high-performing team. . Every team runs into conflicts. It’s inevitable. As a leader, it’s your job to facilitate and find solutions. How do you do this? By demanding debate.

Underperforming Technical Team 246

Underperforming Technical Team Technical Review Acquisition Company Culture 246

SaaStr

OCTOBER 3, 2023

There’s one problem when it comes to revenue teams… GTM teams over-rotate on demand and pipe gen, and not enough GTM innovation is focused on pipeline conversion strategies. Pipe conversion — All solutioning and commercials involved to turn your pipeline into wins. You’ll need to define your business objectives for the revenue play first.

Enterprise 291

Enterprise B2B Scale SMB 291

The Angel VC

AUGUST 26, 2015

People in industries like construction, landscaping, hospitality and many other areas of “non-desk work”, who previously weren’t using any software, are now getting mobile apps that help them become more efficient. 6) New technologies will catalyze adoption SaaS has always been more than just a better deployment option.

SaaS 173

SaaS Machine Learning Artificial Intelligence Construction 173

Neil Patel

SEPTEMBER 8, 2021

Not to mention, being present in a single platform full of other businesses just like you opens up a lot of room for innovation and growth. Kitmondo features a range of machinery types, from broadcast and film equipment to construction and mining tools. BuildingConnected – Construction. Speak to More Customers.

Marketplace as a Service 136

Marketplace as a Service Merchant Services B2B Construction 136

SaaStr

JULY 1, 2021

PlanGrid builds beautiful, simple software for the construction industry. We knew we wanted to build software for the field workers in construction. It helps that something like 25 percent of PlanGrid comes from an architectural engineer or a construction background. Three, we really love the construction industry.

VP of Engineering 293

VP of Engineering Sales Hiring Sales Recruiting Underperforming Technical Team 293

Andreessen Horowitz

OCTOBER 18, 2023

We already know how to build plants and safely operate reactors; we just need to get better at reducing construction hurdles and executing on new reactor deployment. Washington Public Power Supply System (WPPSS) began construction on five nuclear reactors in 1973. Though these reactors were similar designs, they were not standardized.

Scale 28

Scale Scaling VP of Engineering Construction 28

Tom Tunguz

AUGUST 1, 2013

Given it is possible to generate the same gross returns in each quartile, it is theoretically possible to construct four different portfolios with four different strategies and each generate the same returns. 1] VCs often blend these strategies in portfolio construction. Pick your poison. Matching a Fund to a Quartile. Small Fund.

Strategy 113

Strategy Construction Acquisition Investment 113

CloudGeometry

FEBRUARY 7, 2022

Isolation vs. Authentication & Authorization Isolation is a fundamental choice in a SaaS architecture because security and reliability are not a single construct. Legacy Architecture – the constructs of the legacy architecture that supports an application also directly affect the choice of isolation model.

Well Architected Framework 130

Well Architected Framework SaaS AWS Construction 130

The Angel VC

MAY 17, 2013

And field sales people are just one example of course – think about places like hospitals, construction sites or factories where using tablets makes a lot of sense as well.

Mobile 117

Mobile Investment SaaS Construction 117

How To Buy Saas

APRIL 9, 2024

As the popularity of SaaS rises, it is a must for every entrepreneur to know the latest SaaS innovations. Low code and no code platforms The next innovation is driven by white labeling, low-code, and no-code solutions. Did I forget to mention the ways it is revolutionizing the business world? What are they? Let’s find out.

Artificial Intelligence 52

Artificial Intelligence Innovation Software Review Technical Review 52

Andreessen Horowitz

SEPTEMBER 19, 2023

Instacart was taking a unique approach to tackling this category, using a four-sided marketplace dynamic: By partnering with physical grocers, they were able to leverage those partners’ existing investments in construction and inventory. Instacart didn’t need to build and stock warehouses. Fidji hit the ground running as the new CEO.

Marketplace as a Service 140

Marketplace as a Service Underperforming Technical Team Scale Construction 140

Totango

NOVEMBER 10, 2023

It’s a false construct to say marketing, customer success or customer experience owns it. It’s a cross-functional construct, and how can you assign tasks related to the community where it’s akin to core expertise and responsibility.” — Erika Brookes, former CMO at Higher Logic Ready for more? Hot Takes were spicy!

Customer Success 104

Customer Success Construction Customer Lifetime Value Leadership 104

Sales Enablement, SaaS and Growth

SEPTEMBER 17, 2018

Winning teams I’ve been part of How winning teams are constructed is timely, as in my role leading sales enablement at Automation Anywhere , shortly we’ll be growing the team, and I want to be thoughtful about the work we do, the candidates we hire and the culture we foster on what we hope and expect to be a winning team.

Sales Recruiting 152

Sales Recruiting Sales Hiring Construction Sales Enablement 152

Tom Tunguz

JANUARY 23, 2016

Questions, a fundamentally human construct, replace the lifeless, empty cells of a database recreated on a webpage. There’s a wave of innovation looming with chat user interfaces powered by artificial intelligence (with human fallback), and we’re just at the start of it. Imagine a user interface that asked about your day.

Artificial Intelligence 100

Artificial Intelligence SaaS Machine Learning Construction 100

Intercom, Inc.

DECEMBER 12, 2018

The reasons for this growth – high-velocity economics of software innovation, the migration of money from old media to new media, etc. Additionally, Intercom solves one of the biggest headaches when it comes to constructing your tech stack – integrations. In our conversations, three additional takeaways stood out.

Technical Review 223

Technical Review Technology Scale Marketing 223

Intercom, Inc.

JANUARY 20, 2022

In the race to win a customer’s business, it’s not really about how good your product is – it’s how fast you keep innovating. Speed, the ability to move and improve, to iterate and innovate, is paramount, and if you listen to Intercom on Product regularly, this probably sounds familiar. How do you think it affects us?

Underperforming Technical Team 249

Underperforming Technical Team Headcount Sales Hiring Scale 249

SaaStr

MARCH 28, 2025

Building for the Long Haul: Lessons for SaaS Founders Ren’s journey with Bill.com offers several key lessons for SaaS founders: Be constructively dissatisfied: Always look for ways to improve and don’t settle for the status quo.

SMB 130

SMB Payments Payment Services SaaS Payments 130

OpenView Labs

MARCH 10, 2021

Lisa’s interest in the future of marketing is heightened by the fact that Autodesk serves manufacturing and construction industries, which are themselves undergoing major transformation. This isn’t, as they say, your father’s manufacturing and construction. Our conversation covered a lot of territory, but five themes stood out.

Construction 69

Construction Marketing Entertainment Machine Learning 69

Mucker Capital

NOVEMBER 8, 2023

This enables the startup to develop innovative and distinctive positioning strategies within the market. For instance, mechanics focus on product innovation and market dominance, mothers prioritize customer relationships and segmentation, and missionaries disrupt industries with visionary concepts.

Branding 98

Branding Startup Development Strategy 98

FastSpring

JANUARY 26, 2024

And at a company like Sideways 6 — whose product is an idea management software to help organizations engage people and foster innovation — that emphasis on collaboration gets even louder. I’m just curious what role Customer Success plays in product innovation and value. But how does it drive product innovation and value?

Customer Success 158

Customer Success VP of Engineering Payments Payment Methods 158

Andreessen Horowitz

APRIL 5, 2024

A fitting analogy is likening it to creating a firewall before constructing the network; you need to observe how people build the networks to design an effective firewall. Without really seeing how that starts to play out, it’s hard to tell where the corresponding security pieces will land.

Generative AI 101

Generative AI AI Enterprise Technical Review 101

Frontegg

JUNE 30, 2022

If the authentication succeeds, the handler constructs an AuthenticationTicket object representing a user’s identity. Frontegg is an end-to-end user management platform that’s helping eliminate cumbersome maintenance tasks and focus on what really matters – innovation. ASP.NET User Management with Frontegg.

Azure 105

Azure Construction Web Development Web Developers 105

How To Buy Saas

JULY 14, 2023

In this comprehensive article, we will delve into the world of Java development in India, exploring its growth, challenges, innovations, and the factors that contribute to excellence in this field. Its object-oriented nature, extensive libraries, and frameworks make it an ideal choice for constructing enterprise-level applications.

Application Development 52

Application Development Artificial Intelligence Development Construction 52

Intercom, Inc.

JULY 25, 2019

There is definitely innovation in that space, Tesla comes to mind, for example. So there is “Start big,” and then depending on how much innovation matters, you can think small. And so Intercom, we believe our zoom level of innovation and newness and new things is at the kind of high product level.

Engineering 209

Engineering Software Review Technical Review Systems Review 209

Buffer Resources

MARCH 14, 2024

In that case, this is an easier one for any B2B company to implement as long as you stay innovative. Share new products and feature updates As a B2B company, you’re likely always improving your products and software. There’s no feature or product too small for a mention.

B2B 124

B2B Social Media Entertainment Branding 124

Neil Patel

JUNE 17, 2021

No matter how innovative your product or competitive your pricing, if your customers are ultimately unhappy, they’re not going to stick around. Implement Constructive Feedback. Customer satisfaction is crucial to the success of your business. As such, it’s no surprise 45.9

Underperforming Technical Team 139

Underperforming Technical Team Social Media Technical Review Software Review 139

OpenView Labs

JULY 2, 2020

This post will guide you through 10 innovative pricing plays you should consider, along with high-profile examples of companies who are testing them. From Porsche to Microsoft, companies of all sizes should pay particular attention to how they construct and present pricing for their products. Download the full report to dig in deeper.

Pricing 135

Pricing SaaS Payments Payments SaaS 135

Neil Patel

MARCH 31, 2021

With traditional billboards, construction and deconstruction are time-consuming and costly, limiting your ability to swap out language, imagery, or messaging. Whether you want to add to your existing digital marketing strategy or go fully OOH, there are many mediums you can use for innovative advertising. Conclusion.

Advertising 121

Advertising Social Media Travel Construction 121

Sales Hacker

APRIL 5, 2022

Outreach is the first and only engagement, and intelligence platform built by revenue innovators for revenue innovators. I earned my spurs selling computer systems primarily into the construction industry in the San Francisco area. This episode of The Sales Hacker Podcast is brought to you by Outreach.

Scale 101

Scale Sales Underperforming Technical Team Compensation 101

Stax

MAY 30, 2024

While remote work is all the rage these days, there is still very much a need for on-site services, particularly industries like construction, healthcare, utilities, and telecommunications. Develop and Innovate the Product Product development and innovation are the pillars of any SaaS company’s success.

Payment Solutions 88

Payment Solutions Payment Services Merchant Services SaaS Payments 88

SaaStr

JUNE 10, 2021

Ep #402: Mårten Mickos, CEO of HackerOne, explains their innovative approach of packaging customer value derived from a variety of activities into an annually recurring subscription offering that delivers outstanding value to customers while simplifying the buying process and the customer journey. Mårten Mickos.

Outsourcing Services 162

Outsourcing Services Marketplace as a Service Outsourced Development Scale 162

Blulogix

FEBRUARY 12, 2024

It emphasizes the need for a Monetization Mindset, where the entire organization is aligned towards creating and capturing value in innovative ways. As businesses continue to evolve, those who successfully implement these models will lead the way in innovation, customer satisfaction, and sustained revenue growth.

Subscription 64

Subscription Payment Features Scale B2B 64

User Pilot

NOVEMBER 23, 2023

Other areas where AI lacks are contextual understanding, complex decision-making, and creative innovation. First, product managers can leverage AI to free up time and focus their efforts on higher-value activities, for example, strategic planning , innovation, and customer engagement. Customer empathy map. How exactly can it help you?

AI 105

AI Management Data Analysis Technical Review 105