SaaStr

JUNE 29, 2023

Oates explains, “Software that supports critical infrastructure will continue to be purchased and renewed, year-over-year.” Many net-new purchases are for data security, compliance, risk management, and AI-powered tools. Compliance : The cost of GDPR compliance has totaled around $9B globally since its introduction.

VP of Engineering 298

VP of Engineering Trends Cybersecurity Sales Hiring 298

SaaStr

DECEMBER 22, 2022

Replace manual GRC efforts, reduce costs, and save time preparing for audits and maintaining compliance. Drata is the world’s most advanced security and compliance automation platform with the mission to help companies earn and keep the trust of their users, customers, partners, and prospects.

Scale 55

Scale Onboarding Government compliance 55

FastSpring

JANUARY 28, 2025

Their customers may need immediate help to maintain continuity for their own businesses. Well manage your checkout, VAT and sales taxes, compliance, and more, freeing you to focus on what you do best: building great software.

Merchant Services 142

Merchant Services Payment Services Payment Solutions SaaS Payments 142

USIO

JULY 1, 2024

Enhanced Security : Usio provides robust security features that protect customer data and ensure compliance with industry standards, building trust with your users. Collect and Act on Feedback : Regularly solicit feedback through surveys and direct interactions, and use this information to improve your product and services continuously.

Payments 306

Payments SaaS Payments Payment Solutions Payment Services 306

SaaStr

AUGUST 11, 2022

Drata is the world’s most advanced security and compliance automation platform with the mission to help companies earn and keep the trust of their users, customers, partners, and prospects.

Payment Solutions 268

Payment Solutions Payment Services Payments Payment Methods 268

Payrix

APRIL 17, 2025

A payment facilitator manages compliance with payment network rules and other financial regulations. This includes verifying the identities of sub-merchants through Know Your Customer (KYC) checks, ensuring PCI compliance for secure handling of payment data , and mitigating risks through fraud or chargebacks.

Payment Services 100

Payment Services SaaS Payments Merchant Services Payment Facilitation 100

Intercom, Inc.

MARCH 25, 2021

Over the past year, Intercom has continued to pursue only the highest standards of industry-recognized accreditation. We have also recently achieved ISO:27001 certification, adding to our existing security program, which includes SOC 2 Type 2 compliance along with ongoing information security improvements.

Healthcare 268

Healthcare Data Technical Review compliance 268

Payrix

FEBRUARY 4, 2025

When a software company becomes an ISV, because theyve introduced payments into their environment, they must uphold the compliance requirements of the PCI DSS and empower their users to do the same. Learn more about PCI compliance management. Learn more about the different types of software-led payments.

Payments 130

Payments Payment Services Payment Solutions PayFac as a Service 130

SaaStr

AUGUST 2, 2024

You continue to rise, and you’re deeper into the trap. Plus, these teams face longer sales cycles and need things like SOC 2 compliance. 2: Early and Continuous Product Adaptation An organization with 500, 1000, and 10,000 users has completely different product and service requirements.

Scale 288

Scale Sales Hiring Sales Enterprise 288

SaaStr

APRIL 15, 2022

Drata is the world’s most advanced security and compliance automation platform with the mission to help companies earn and keep the trust of their users, customers, partners, and prospects.

Travel 262

Travel compliance Finance Engagement 262

Payrix

JANUARY 10, 2025

Just when you wrap up underwriting and onboarding, you, as a provider, need to continually monitor the risk of your entire portfolio, how it continues to evolve over time. Regularly testing and iterating the onboarding journey ensures continuous improvement. You also have to help merchants navigate expectations. First, identity.

Merchant Services 130

Merchant Services Payment Services Payment Solutions Payments 130

SaaStr

MARCH 19, 2021

We created a product that was simple to use for entrepreneurs who were juggling a thousand different priorities and didn’t have (and didn’t want) an expertise in regulation, compliance or sales tax. As we matured as a company, though, so did our product — and that caught the eye of larger customers. . What were their challenges?

Scale 290

Scale Business Finance compliance 290

SaaStr

JULY 30, 2024

How do you build a stellar developer experience and continue to scale when the user base skyrockets overnight? After that, some customers will continue to use the product and say, “Yes, my company is expanding. Understanding your users’ needs is the first step to continuously aligning with them. How do you scale PLG?

Underperforming Technical Team 288

Underperforming Technical Team Enterprise Scale Payments 288

Intercom, Inc.

JANUARY 5, 2022

In today’s data-driven SaaS scene, these can affect hundreds of millions of users and cause damage in the billions of dollars, and as compliance frameworks become requirements to do business, businesses are turning to third-party services that can help expedite and facilitate the process. SOC 2 compliance: A Beginner’s Guide.

Scale 211

Scale Software Review compliance Technical Review 211

Payrix

APRIL 10, 2025

We provide an expert team that can take on the heavy lifting of maintaining payments technology and managing risk and compliance , if you choose, so you can focus on growing your business. Listen now Podcast What is PCI attestation of compliance (AoC)? Read now Are software-led payments a launchpad for platform growth?

Payments 100

Payments Payment Services Outsourcing Services Payment Solutions 100

SaaStr

SEPTEMBER 4, 2023

I often start with something like “we keep your CEO out of jail” (because we take on all sales tax compliance and risk) and that is more interesting than a long winded full explanation which you can certainly get into once they’re hooked. Keep it light and short for that initial answer. Practice with your team before. Don’t use a laptop.

Travel 278

Travel compliance Communication Branding 278

SaaStr

JULY 1, 2024

Finally, compliance is going to be critical. Don’t let compliance stall deals. #4: Evolve it and test it again. Listen to those Gongs, get customer feedback, and evolve from there. As you go upmarket, a customer will ask you, “Hey, do you have a SOC 2? Let me see that report.”

Sales Hiring 305

Sales Hiring Scale SMB compliance 305

SaaStr

JULY 14, 2022

Because they want custom features, compliance, security etc. You have to continue to provide innovation to your customers. Going more upmarket when the customers and prospects support it. I see too many startups resist going upmarket because it’s more work. That’s your call. Doubling your ACV can double your true TAM.

SMB 331

SMB Enterprise Government compliance 331

SaaStr

APRIL 14, 2020

That’s because the traditional understanding of a deal fails to represent the intricacies and continuous actions executed by the entire revenue team within an organization to “hit the number.” A continual exchange of value between you and your customer before, during, and after the agreement and throughout the entire customer lifecycle.”.

Technical Review 318

Technical Review Marketplace as a Service Construction Software Review 318

Stax

APRIL 3, 2025

Theyre easy to integrate and set up, with the host taking care of data security measures, including PCI compliance and fraud protection. On top of PCI compliance, you might have to pay extra for SSL (Secure Sockets Layer) certification. Just like self-hosted gateways, merchants using API-based solutions are responsible for security.

Payment Methods 88

Payment Methods Merchant Services Payment Solutions Payment Services 88

Tom Tunguz

NOVEMBER 8, 2023

Meanwhile, regulation and compliance mean the governance burden only increases. Cost Pressures Continue : The dominant theme of 2023 is doing more with less. The Decade of Data Continues : The pace of innovation within the data world continues to accelerate due to data. And so the decade of data continues.

Artificial Intelligence 228

Artificial Intelligence Trends Data Software Review 228

Stax

JANUARY 23, 2025

The merchant underwriting process helps reduce fraud (including chargeback volume), ensures compliance with regulations, and protects financial stability in the payment processing space. Key steps include application review, risk assessment, credit checks, and compliance verification. Learn More What is Merchant Account Underwriting?

Merchant Services 68

Merchant Services Payment Services Payment Methods Development Team Review 68

SaaStr

DECEMBER 3, 2024

Start With The Hard Problems Rather than building basic CRM, Veeva tackled complex regulatory and compliance challenges that kept pharma CIOs up at night. What’s Next: Veeva continues to expand its footprint in life sciences while selectively entering new verticals. They earned trust by solving the thorny problems others avoided.

SaaS 264

SaaS Leadership Cloud Enterprise 264

SaaStr

AUGUST 9, 2021

Instead, he suggests building a sales enablement team with onboarding, playbooks, boot camps and continuing education, especially as the product evolves. Enterprise clients expect a high level of security, compliance and legal protections as a given, so you should have things in place, like GDPR and certifications like SOC-2, PCI, etc.

Scale 299

Scale Sales Hiring Enterprise Sales 299

SaaStr

JANUARY 3, 2024

In the latest episode of our What’s New series, Founder and CEO at Secureframe, Shrav Mehta, sits down with SaaStr CEO and Founder Jason Lemkin to share what’s new at Secureframe, a rising SOC-2 and compliance software company breaking out in SaaS. So the time to implementation and compliance is much quicker now than it used to be.

AI 162

AI SMB Sales Hiring compliance 162

Tom Tunguz

JUNE 19, 2019

Today, Mattermost is announcing a $50M Series A from Y Combinator Continuity and Battery. Enterprise buyers’ increased desire for data control, compliance and security signifies a substantial chunk of that market is addressable by open source. And it scales and scales handling tens of thousands of concurrent requests.

compliance 205

compliance Acquisition Enterprise Scaling 205

Scytale

DECEMBER 10, 2024

When it comes to securing your customers’ data and earning their trust, there arent many things more important than SOC 2 compliance. Understanding SOC 2 Compliance At its core, SOC 2 compliance is all about showing your customers that their data is safe with you. But lets face it, its not always that straightforward.

Technical Review 52

Technical Review Software Review Systems Review compliance 52

Intercom, Inc.

APRIL 23, 2018

We are taking a number of steps to ensure compliance with GDPR, but now is the time to consider the entirety of your security and data privacy strategy, both in terms of how you build it and how you communicate it. Therefore, just assuming that third-party vendors and partners take compliance and security as seriously as you is a big mistake.

Underperforming Technical Team 220

Underperforming Technical Team compliance Systems Review Marketplace as a Service 220

Blulogix

OCTOBER 24, 2024

By BluLogix Team Navigating Tax and Regulatory Complexities in UCaaS Billing Summary: Managing tax and regulatory compliance is a complex challenge for UCaaS providers, especially as they introduce bundled offerings, hybrid price models, and serve diverse geographies.

Payment Features 59

Payment Features Scale compliance B2B 59

BetterCloud

DECEMBER 16, 2024

As employees and IT staff turnover, it loses continuity. So, as a cautionary tale, its important to understand the hidden risks of shadow IT , including: Operational Security Compliance Financial Remaining unchecked, these four major risks only continue to grow and consequences amplify.

Artificial Intelligence 52

Artificial Intelligence compliance Systems Review Technical Review 52

SaaStr

NOVEMBER 1, 2022

Three key themes emerged: SaaS continues to be a fertile ground despite the 2022 ‘SaaS-acre’. Example 2: Compliance and security norms change when you go to other geos. The bells and whistles of compliance, security, analytics/reporting needs to be built as one moves upmarket. SaaS has never been bigger, and growth is secular.

Scale 298

Scale Sales Hiring Underperforming Technical Team Cybersecurity 298

Blulogix

JANUARY 3, 2025

Navigating these changes requires businesses to adopt compliance-focused billing software and automated subscription management tools that ensure adherence to legal standards while maintaining operational efficiency and customer trust. How Billing Automation Supports Compliance Billing automation is a cornerstone of regulatory readiness.

Payment Features 52

Payment Features Subscription Management compliance 52

FastSpring

JULY 17, 2024

Game On’ emphasizes that ChinaJoy will continue to bring endless game experience and endless joy to the vast number of game players.” Spend less time managing your payments and compliance and more time making great games! With a massive and engaged player base, China represents a lucrative opportunity for growth and innovation.

Merchant Services 166

Merchant Services Payment Services Payment Methods Payment Solutions 166

Scytale

DECEMBER 5, 2024

If you’re running a SaaS business that handles the personal data of California residents and are not actively addressing CCPA compliance, you’re missing a seriously big piece of the puzzle. If the thought of navigating compliance feels like an endless maze of legal jargon, you’re in luck. Can’t you just handle it yourself?

compliance 52

compliance Technical Review Systems Review Software Review 52

Scytale

FEBRUARY 25, 2025

As technology continues to evolve, compliance industry trends and requirements adapt accordingly. Compliance trends in 2025 continue to be influenced by emerging technologies such as artificial intelligence, Internet of Things, blockchain, and cloud computing.

compliance 52

compliance Artificial Intelligence Trends Cybersecurity 52

Scytale

FEBRUARY 11, 2025

If your SaaS company handles payment card data , understanding and implementing PCI DSS controls is essential – not just for compliance but for protecting your customers, reputation, and bottom line. They are far more than just suggestions – they form the foundation of PCI DSS compliance. multi-factor authentication).

Payment Services 52

Payment Services Merchant Services Payment Features Payment Solutions 52

Scytale

APRIL 24, 2025

This partnership is driven by one goal: to help organizations tackle AI compliance and governance with ease. “AI is changing the way businesses operate, and as organizations adopt these technologies, ensuring strong compliance and governance is more critical than ever. GenAI security and compliance go hand in hand.

Government 52

Government compliance AI Enterprise 52