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Dear SaaStr: What Makes a Bad CTO? While there is no legal definition for CTO or bright line between CTO and VPE, I’d suggest a start-up CTO really only has to do a few things — which are very hard: Assemble a small team (3–9) of very good engineers. A “bad” CTO doesn’t care about growing very, very quickly.
Anyhow the one thing I learned, beyond getting help screening and hiring for these positions from domain experts, is to look for Flags. For signs the prospective hire just won’t work out, no matter how strong they might look on paper. Why join a start-up? Well reason #1 is personal and career advancement. Architects.
The best we made our CTO. But what if our CTO gets hit by a bus? They feed on each other, hire other toxic people, and turn the company against the mission and each other. Once in a while, the toxic but critical employee does mature out of it in time. By definition, these folks are hyper-smart. Well he was toxic.
In my first start-up as a founder, I had a great CTO and VPE and a pretty darn good VP Ops from the very beginning. Second, hire the best management team you can as early as you can. But don’t wait a moment after that to hire the best senior help you can. If you haven’t experienced this yet, you don’t know.
Brendon introduces his playbook to hiring the first VP of Sales from his experiences as VP of Sales at LinkedIn, EchoSign, Talkdesk and more. Learn the dos and don’ts to make the correct hire the first time and not rush into hiring the wrong VP of Sales, which can cost the company months or even years. Roughly 90%.
You have to be careful to pair that with someone strong to manage the relationship, that has more time and that also can be trusted. As a founder, you’ll just run out of time to properly manage key customers and partners yourself. Hire that person, and make sure they are someone the top customers can really trust and count on.
Which role should you hire for first? For starters, your first hire should be someone who can complement your skills, someone who is strong in areas where you’re weak, but it goes much deeper than that. I am guessing it’s probably the hardest problem to solve, hiring a job, let alone at this level. And for good reason.
That’s definitely more efficient and cheaper than driving demand through an outbound motion where there’s an SDR, and there’s a sales ops layer that’s feeding that SDR. It’s ‘how do I get people and traffic to ZoomInfo’s website that I can then convert into a paying customer?’
I retired from SunGard Treasury Systems as their CTO. We decided at that point to bite the bullet and say everything we’re going to do, whether it’s how we architect the software, how we go to market, how we actually contract everything is SaaS from here on out. Your big money is going to go into hiring your employees.
Some of the things we talked about were operational overhead and cost of various data stores we were running, along with whether or not we needed to hire dedicated database administrators for various different technologies. Ciaran, our CTO , came up with this magical line. That’s definitely how we move fast.
Co-founder and CTO Dharmesh Shah shared with us how they got there — and the top mistakes they made — just 3 quarters after their IPO. We have someone that probably 98 percent of you know virtually or socially in some sense, Dharmesh Shah, founder and CTO of HubSpot. ” We didn’t do any annual contracts.
I retired from SunGard Treasury Systems as their CTO. We decided, at that point, to bite the bullet and say everything we’re going to do, whether it’s how we architect the software, how we go to market, how we actually contract everything, is SaaS from here on out. I really try to never lose a game of chicken. There are no shortcuts.
” This definition, to reiterate my prior post on the subject , is most useful when it applies not merely to “time-is-money”, but to the speed of learning. When you treat your cloud provider as a fractional colo. See a useful background talk from their CTO Pini Reznik here ).
I was able to hire a strong team, and we got to work, 100xing the size of our customer base over four years. As part of this process, a lot of what I tried to do was reduce distractions for the team. We were definitely winning, after all. Many companies would not even let me write a blog like this while working there.
Today on the show, we’ve got Vishal Sunak, CEO and co-founder of LinkSquares, a company that applies AI to your contract. Sam Jacobs: Today on the show, we’ve got Vishal Sunak, CEO and co-founder of LinkSquares, a company that applies AI to your contract. Sam’s Corner [28:45]. Show Introduction [00:10]. What is LinkSquares?
That question has been on Will Larson ‘s mind for a long time. For those who don’t know him, Will has over 10 years of experience in the likes of Yahoo, Digg, Uber, and Stripe, and he’s currently the CTO of Calm , the mindfulness app that helps millions of people to lower their stress levels and sleep better.
A thanks to [Marsh 00:00:34] for stepping in at the beginning of the month, and a great session with our own Jason Warner and Adrian, the CTO of Zendesk. Lionetti, the CMO at Confluent, and most recently, the CTO from Zendesk, Adrian. Claire Hughes Johnson : Yeah, definitely. Excited to be back emceeing.
“The biggest thing I can do for Slack is to hire people who know a lot more than I do and give them free rein to do their best work” Adam Risman: You mentioned the team started with performance marketing. And so we hired somebody who had a lot of experience and could recommend ways to build the team. Andrew Chen: Exactly.
Julian Lemoine, Co-Founder, and CTO of Algolia will share his lessons learned on how to stay focused and innovative as you scale while also avoiding the innovation for innovation’s sake pitfalls. Julien Lemoine | Co-founder and CTO @Algolia. So I’m Julien, Co-founder and CTO of Algolia. Want to see more content like this?
But anyone who’s been to San Francisco recently can confirm that the summer of love definitely ended 50 years ago. No, I think the real reason is evident in this quote: OH (a former CTO of Autodesk): “I can walk through most buildings and tell you which version of AutoCad was used to design it. “. Our philosophy and process on hiring.
In this blog, we asked Panintelligence CEO Zandra Moore and CTO Ken Miller what they think are some of the most frequent mistakes in SaaS development and offer actionable insights to help you steer clear of them. Make sure the key stakeholders are involved in the definition of those metrics. We’re complex.
One of the things that you and I talk about a lot is hiring for skill and impact over proximity, right? Aaron Levie: That shift is definitely starting. Jason Lemkin: Box Shield has a rule-based hire, I can pick rules. Ray Ozzie somewhere is out there being like, “What the f**k, guys? Why is this now finally happening?”
The bar is definitely higher, but I don’t think that it has to be. I think it’s more around a consciousness of what you know, or what you may not know, and then hiring around it to become successful. It’s known that you can probably sell those first couple of contracts. Emilie : So, yes. Emilie : Okay.
Evernote’s CTO on Your Biggest Security Worries From 3 to 300 Employees. “If you’re not leveraging automation, typically, companies spend hundreds of hours a year on compliance” Adam: Yeah, definitely. If you don’t have a SOC 2 Report, it is definitelytime to get started. Caught your interest?
I mean, we can talk a lot about this, but that’s a little bit about where we’re headed on that, but it’s definitely a change in selling process, and then it’s definitely a change in the journey. From contract signature to launch. But the CIOs are definitely at the table and the CTOs.
This could be explained by the fact that it was women, more often than men, who had to step down and work part-time to take care of stay-at-home children during the pandemic. Then I got hired at a tech company in Lithuania before I knew what tech even was. I knew nothing about tech. That was my perception of tech.
Just as important as a definition of what a digital experience platform is what it’s not. By definition, it’s software that allows you to create, manage, and share your brand’s content. Do we have the technical support, in-house or contracted, to take on the learning curve of an emerging platform?
Hiring managers are also just trying to sell as well. Users come to us all the time and they say, Hey, this company looks awesome. Are they hiring? That goes to the hiring manager. And if you get hired, RepVue will actually pay you $500. And it’s easy to inflate that for companies during the hiring process.
Vlad : Definitely technologist. That means lots and lots of hiring and I don’t want to say firing, we did fire anyone, but people get reshuffled, you know? Jonathan : Did you have to do any sort of big steps hiring wise? Vlad : Well we did have to hire a new CFO. That’s like who you’re hiring too. We did not.
QuikNode wants to see technology transform decentralized applications, smart contracts, decentralized governance, voting systems, and more. Bunsen, a serial founder and multi-CTO before starting QuikNode, had used Baremetrics in previous roles and was familiar with the value it brought to growing businesses.
Obviously, you should definitely jump at opportunities like this. That’s the advice, Petri Hollmén picked up on the more technical side of things from the opening session on Day 2 with Cal Henderson, CTO of Slack. Hire Game Changers to Propel Growth. These are ideas that offer high ROI at a low implementation cost. Full post. .
” At that time, I said, “You know what, I think I really want to become a CIO or CTO.” When I decided I wanted to be a CIO or CTO , I was an associate director or what other companies might call a junior director. I really learned from the managers who came before me, including the person who hired me.
To stay on top of the fast paced, evolving digital world, issues like hiring and managing a diverse and highly skilled SaaS workforce, as well as security and privacy concerns impacting everything from customer contracts to product strategies and new market development, HR and security management is being elevated into in the C-Suite.
If you are trying to overcome no brand and market, you can’t ask somebody for a three year contract. Or, if you do ask for a three year contract, have some terms in there that show that you’re going to prove ROI. Down the road, you can say, “ I demand a two year contract. You would approach it by hiring more people.
⏰ Time at Buffer: 11 years, 6 months Andy was one of Buffer’s earliest hires. While he has worked mostly in iOS and apps, he’s also dabbled in marketing, too — Andy’s had a hand in building almost every part of the Buffer website! ” 12.
Simmone talks about her experience building Gilt City and Kidpass as a woman of color and how she advises companies to build diversity and inclusion into their hiring practices and sales teams. How to build diversity into your hiring practices. It really starts in how you’re hiring. Unconscious bias is a part of all of us.
So once I made the decision to move ahead on the launch of Crafty CTO , I wanted to get on with it. Then came the decision to launch Crafty CTO and suddenly I had a burning need for art, starting with a logo. Firefly fans: definitely a reaver ship, right?) With words! Could an art model produce an acceptably good logo?
Al Ries definition: " Positioning is not what you do to the product; it’s what you do to the mind of the prospect. Wikipedia Definition : " Positioning refers to the place that a brand occupies in the minds of the customers and how it is distinguished from the products of the competitors. What is positioning? Why should I give a damn?
Some startups have relatively complete teams while others have only a CEO and CTO and a few functional directors. That takes a lot of hiring and on-boarding risk off the table. For example, say once we have 3 sales reps hitting their numbers we will go out and hire two more. Ditto for most hiring across the company.
We don’t necessarily think it affects our sales, but it definitely impacts overall customer satisfaction. . Of course, our team is involved to an extent, and we have an external part-time moderator for support. We have been running our community for more than a year now. .
Megan Leuders: And when you were talking to CEOs and CTOs today, what do you believe is the biggest technology challenge that they are facing as a SaaS company? What is their biggest challenge and what should they be focused on, whether they’re a CEO or a CTO, what would you say they should be focused on today?
The company had for a few years prior followed a growth-first path, hiring aggressively and prioritizing projects designed to make an immediate impact on their growth rate. After the Series A, Buffer fell into a similar trap to Wistia - they hired too quickly, specifically to accelerate product development. The company even took $2.5M
More and more people are hiring leaders, not for past experience, but for capability and capacity. We hire a third-party firm. Gabby: We probably track 50 to 60 KPIs, so I’m not going to multiply that times four. We also need to change the way that we make hiring decisions. That would just be crazy.
Secondarily, I had a chance to chat with [CTO Jamie Tischart ] even before he joined the company. It didn’t take me long to say, “Oh yeah, this is a leader I definitely want to work with and learn from.” For me, when I’m assessing good hires, I look for some key things that I think can survive any of those things.
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