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Using Generative AI to Drive Corporate Impact

TechEmpower SaaS

TechEmpower has been instrumental in developing chatbots like these, utilizing generative AI to sift through internal documents and user manuals, enabling them to provide precise answers to customer service questions. This not only speeds up hiring but also lowers the costs associated with lengthy recruitment cycles.

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Top 10 Learnings Architecting a High-Throughput Critical API With RevenueCat Co-Founder & CTO Miguel Carranza (Pod 564 + Video)

SaaStr

Miguel Carranza, CTO at RevenueCat, shares ten learnings from firsthand experience in architecting an API & SDK that is currently on 5,000+ apps and has seen 3x growth Year-over-Year. . Part 1: Developer Experience. Documentation : Your documentation is important because it’s the first contact you have with your developers.

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CEOs of Zapier, Walkme and Dialpad: How to Build Your First Management Team (Video + Transcript)

SaaStr

Which role should you hire for first? For starters, your first hire should be someone who can complement your skills, someone who is strong in areas where you’re weak, but it goes much deeper than that. I am guessing it’s probably the hardest problem to solve, hiring a job, let alone at this level. And for good reason.

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The Founder’s Guide to Developer-led Growth with WorkOS (Video)

SaaStr

Well, in the past several years, there’s been a tremendous number of companies that have built specifically for developers and use this as a way to get into these new markets, to displace incumbents and disrupt the competition. You have the opportunity to upsell new features and capabilities to them. The contract size grows.

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Intercom’s Rich Archbold on how to run less software

Intercom, Inc.

We can make fast decisions that are cheap and easy to maintain over time. Geoffrey: The documentation of this idea came out of very small off site three to for years ago. Ciaran, our CTO , came up with this magical line. I don’t want to hire more people for this stuff, because they won’t be building product.

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ISO 27001 Certification Costs Stressing You Out? Let’s Break it Down for You

Scytale

What happens if you add new services or locations? Better attract and retain new clients ISO 27001 is known as “The Golden Standard”, proving that your organization has implemented the highest security standard. An additional fundamental cost to consider is the possibility of an ISMS scope extension. The result?

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I Asked 13 Buffer Leaders for Advice on Succeeding in My New Role

Buffer Resources

Given that their guidance is so universal — both for people just stepping into new roles and those at fast-paced companies like Buffer — I thought I’d share their wisdom here. ⏰ Time at Buffer: 11 years, 6 months Andy was one of Buffer’s earliest hires.