article thumbnail

Words matter: Removing exclusionary terminology from our codebase

Intercom, Inc.

Intercom has responded by hiring a diversity and inclusion consultant, updating our recruitment strategy and hiring practices to reduce bias, scheduling allyship training for all employees, and amplifying Black voices in our podcast and blog. We take so much pride in the work Intercom is doing to take a stand against racial injustice.

article thumbnail

5 Secrets to Moving Upmarket – How the Right Sales Tax Technology Can Support SaaS Growth

SaaStr

hiring in-house talent). “The initial appeal was just how easy it was to work with the system,” CTO and Cofounder David Heinemeier Hansson said, “that we knew rates were up to date and we were billing our customers for the right rates and we could defend that when we were submitting our paperwork.”

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

PODCAST 129: The Keys to Building and Scaling a Company from Scratch with Vishal Sunak

Sales Hacker

Today on the show, we’ve got Vishal Sunak, CEO and co-founder of LinkSquares, a company that applies AI to your contract. Sam Jacobs: Today on the show, we’ve got Vishal Sunak, CEO and co-founder of LinkSquares, a company that applies AI to your contract. Sam’s Corner [28:45]. Show Introduction [00:10]. What is LinkSquares?

Scale 119
article thumbnail

The Benefits of DevOps for Legacy Businesses in the Digital Age

Valerian Tech

In this article, we'll explore the benefits of DevOps for legacy businesses and how a Fractional CTO can help overcome the challenges of DevOps adoption. This may involve training employees, hiring new talent, and creating a culture of innovation. How can a Fractional CTO help legacy businesses implement DevOps practices?

article thumbnail

Is Seed the new Series A? (Video + Transcript)

SaaStr

The way that I see it, there’s been a great success which has been education. Education has impacted both the supply of … we’re talking about the B2B SaaS entrepreneurs and the supply of investors. Emilie : The way I see it, the bar is higher because on the … because of education, there has been a metrics war.

New CTO 182
article thumbnail

Safeguarding Success: The Vital Role of Cybersecurity in the Insurance Industry

Valerian Tech

The Role of Fractional CTO in Enhancing Cybersecurity A Fractional CTO can provide invaluable expertise and guidance in strengthening an insurance company's cybersecurity defenses. Partnering with a Fractional CTO brings the necessary expertise and guidance to enhance an insurance company's cybersecurity defenses.

article thumbnail

Three million downloads and counting: Inside Intercom reaches a podcasting milestone

Intercom, Inc.

That involves a lot more education, outreach, and nurturing for people whose DNA is not to try new things and scrappily figure out the best way to make it work. And so we hired somebody who had a lot of experience and could recommend ways to build the team. It’s a lot about building those flows. Andrew Chen: Exactly.