SaaStr

AUGUST 15, 2020

362: The Future of the Customer with Bernadette Nixon, CEO @ Algolia, Jay Snyder, Chief Customer Officer @ New Relic, and Nick Mehta, CEO @ Gainsight. Nick Mehta: On a boat in Rhode Island and then our second guest Jay Snyder, who just recently took over as Chief Customer Officer of New Relic, publicly traded SaaS company.

Payment Methods 273

Payment Methods Merchant Services Scale Payments 273

Sales Hacker

OCTOBER 13, 2020

Hiring managers are also just trying to sell as well. Users come to us all the time and they say, Hey, this company looks awesome. Are they hiring? That goes to the hiring manager. And if you get hired, RepVue will actually pay you $500. And it’s easy to inflate that for companies during the hiring process.

Marketplace as a Service 112

Marketplace as a Service CTO Hire Sales Recruiting Scale 112

Valerian Tech

JANUARY 22, 2024

Innovations lead to new products and services, creating jobs and opening markets. Whether it's through agile technical solutions or rapid project deployment, staying ahead means constantly evolving and adapting to new trends and technologies. Economic Growth The technology sector is a significant contributor to economic growth.

Innovation 52

Innovation Technology CTO Hire Artificial Intelligence 52

Kellblog

JANUARY 29, 2020

Unless you are solving a brand-new problem (e.g., Unless you are solving a brand-new problem (e.g., If they are already solving the problem in some way, your new solution more likely represents an optimization than a breakthrough. That takes a lot of hiring and on-boarding risk off the table. Be realistic about this.

Startup 99

Startup Sales Hiring CTO Hire New CTO 99

Valerian Tech

JUNE 13, 2023

Regulatory agencies frequently update guidelines and introduce new requirements to address emerging risks and changing industry dynamics. New technologies such as electronic health records, telemedicine, and wearable devices offer significant benefits but also introduce complex compliance requirements.

Healthcare 52

Healthcare compliance CTO Hire New CTO 52

Casey Accidental

FEBRUARY 8, 2022

Product: Product Leadership , Product Strategy , User Insights for Product Decisions , Product Management Foundations , Mastering Product Management , Data for Product Managers (new). Engineering: Scaling Product Delivery , Technical Strategy , Engineering Management (new). Apply to Join Reforge ]. Real problems require real depth.

CTO Coach 52

CTO Coach CTO Hire New CTO Scale 52

Sales Hacker

JANUARY 21, 2020

Although our firm is based in Silicon Valley, I’m based on the East Coast so I spend a lot of time working with founders in New York City, Boston, and London. We were part of the office of the CTO. At that time, Marc Andreessen, the founder was the CTO of the company and there were only three of us in the group.

Payment Methods 62

Payment Methods Scale CTO Coach SMB 62

Mucker Capital

APRIL 6, 2023

Obviously if you target enterprise customers, you usually have a very large ACV (Annual Contract Value) and the product usually is complex. If you're generating something that's brand new, like a brand new category, nobody understands about it. You need a lot of education. That is a natural hurdle for PLG motion.

Startup 52

Startup Scale CTO Hire Outsourced Development 52

Outseta

NOVEMBER 19, 2019

The challenge in each case is the same—the company is hiring you at a lower level of commitment than a full-time hire, usually with the expectation that they will see some ROI relatively quickly. Full-time Head of Marketing I’ve been hired to lead marketing teams at four companies in a full-time capacity now.

Sales Hiring 50

Sales Hiring CTO Coach CTO Hire Underperforming Technical Team 50

SmartKarrot

OCTOBER 18, 2022

Lead pitches to cross-sell and upsell new channels and features that meet client needs to achieve client KPIs. Understand and communicate relevant new products, features, and capabilities that support clients objectives and ensure successful deployment and activation. Cross-sell and upsell the products to drive customer growth.

Customer Success 19

Customer Success Sales Hiring CTO Hire New CTO 19

SaaStr

APRIL 18, 2019

And my education, I went to MIT to study mechanical engineering, and I think I would have thought I was going to go into the pump business like my father. I remember when I was in business school the internet was brand new and back then the hero was Jerry Yang. And at that same time I met two Stanford computer science students. .”

Sales Recruiting 233

Sales Recruiting VP of Engineering Scale SaaS Payments 233

SaaStr

FEBRUARY 28, 2020

. * How does one know when we need to hire generalists vs specialists? Karl has been in every interview for every new hire for the first 6 years of the business, why? * Karl has been in every interview for every new hire for the first 6 years of the business, why? How does Karl structure the hiring process today?

Sales Hiring 241

Sales Hiring Scale CTO Hire CTO Coach 241

SaaStr

DECEMBER 13, 2019

Things are just moving at such a dizzying pace that you have to really be able to reiterate an education through repetition is probably one of the advice that I tend to basically give to founders. And by business technology function I want to define that because sometimes there’s a overlap with the CTO from an engineering side.

Technical Advisors 228

Technical Advisors Scale Technical Review Payment Solutions 228

Teamgate

JANUARY 14, 2019

In my opinion, the biggest downside to working in-house, whether it is a big brand or a startup, is that the messaging remains the same: the tech can evolve and it may have new features, yet the story around it tends to remain the same. If you have some sort of budget – I’d recommend hiring someone in-house. Expecting miracles.

Interviewing 81

Interviewing Startup Technical Review Technical Advisors 81

User Pilot

AUGUST 17, 2024

He’s founded the Product School, a global leader in product management education with over two million community members. Beyond education, Carlos is the author of The Product Book and the guy behind multiple industry events and initiatives. It isn’t the lack of team adoption or poor implementation of new tech. That’s crazy!

Underperforming Technical Team 104

Underperforming Technical Team AI Technical Review CTO Coach 104

SaaStr

MARCH 31, 2024

At SaaStr Annual we had a great session with HubSpot Founder & CTO, Dharmesh Shah, and their Chief People Officer, Katie Burke, on building happier employees. We hire remarkable people, and we give them a lot of freedom for how they’re going to get their work done. Who actually knows stuff and does things?”

Part-Time CTO 290

Part-Time CTO CTO Hire CTO Coach CTO 290

Sales Hacker

MARCH 11, 2025

The GTM Podcast is available on any major directory, including: Apple Podcasts Spotify YouTube Cassie Young is a General Partner at Primary Venture Partners, a $1B AUM early-stage venture capital firm in New York that has backed category-defining companies such as Chief, Alma, K Health, Latch, Alloy, Dandy and Vestwell.

Scale 81

Scale Technical Advisors Sales Hiring Technical Review 81

Sales Hacker

DECEMBER 10, 2024

We were driving traffic to the website by creating educational content. It’s in New York. Because that was the education that we had. The other thing is, I live in New Orleans. Levelset was the only venture-backed company in New Orleans. Let’s go hire somebody. I remember there was this podcast.

Scale 114

Scale Sales Hiring Scaling CTO Coach 114

Sales Hacker

FEBRUARY 4, 2025

So you guys are open up a new chapter down there. Uh, people’s education background, but, uh, did graduate from Harvard and West point, which I think is definitely worth, worth shouting out. You are the customer service representative for our CRO, our CTO. They might be new. Is that right? I’m very excited.

Sales Recruiting 87

Sales Recruiting Scale Finance Underperforming Technical Team 87