Intercom, Inc.

JULY 21, 2022

Along the way, we’ve interviewed trailblazers, business leaders, makers and doers to share their experience and insights on all things startup strategy, product management, design, marketing, customer experience, and much, much more. And so we hired somebody who had a lot of experience and could recommend ways to build the team.

Outsourcing Services 215

Outsourcing Services Sales Hiring CTO Hire Acquisition 215

OPEXEngine

NOVEMBER 11, 2020

In this framework, you’ll learn how to design a scoring system that aligns to your growth strategy, brainstorm and select leader indicators of success, and operationalize the system across your startup. It’s not uncommon for early-stage teams to lean on CS to improve renewal rates and buy time for their software to catch up.

Startup 91

Startup Scale Systems Review Technical Review 91

User Pilot

JULY 27, 2023

Before hiring, assess your current needs and hire as your company grows. The different roles in SaaS companies: Chief Executive Officer : As the highest-ranking executive, this person ensures the company runs smoothly and employees are happy and engaged. Average salary: $196,172/yr.

Sales Hiring 98

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 98

SaaStr

NOVEMBER 21, 2019

Since 2010 we’ve seen more startups, funds, and capital than ever before, but with this drastic increase, investors are seeing unexpected new trends reshaping the future of the industry. I think it’s more around a consciousness of what you know, or what you may not know, and then hiring around it to become successful.

New CTO 182

New CTO Sales Hiring B2C CTO Hire 182

Chart Mogul

MARCH 9, 2020

An early entrant to the SaaS field, the company has pioneered a number of fields that are now commonplace in the industry — content marketing, the transparent startups movement, and remote work. Buffer’s suite of tools helps you engage customers on social media. A smaller team allows us to be more productive and move quicker.

Payment Solutions 113

Payment Solutions Payment Features Payments Social Media 113

SaaStock

MARCH 29, 2019

The Gold: these are very rare and hard to achieve at the scale-up stage, so you’ll mostly encounter them with startups. That’s the advice, Petri Hollmén picked up on the more technical side of things from the opening session on Day 2 with Cal Henderson, CTO of Slack. Hire Game Changers to Propel Growth. Full post. . Full post.

Scale 103

Scale Sales Hiring CTO Hire Social Media 103

Sales Hacker

MAY 5, 2021

As Director of RevOps, he scaled his team at Sendoso by hiring smart generalists to lead their own teams of MOps, SOps, CSOps. She is very engaged in sharing fellow RevOp leaders posts and advice so you know you’ll be in the loop. Ask Jordan about what most organizations miss when they undertake a Sales Engagement initiative.).

Scale 122

Scale Technical Cofounder Technical Advisors Sales Hiring 122

Andreessen Horowitz

MARCH 20, 2024

You could either spend, you know, you raise some venture funding, you could either spend some of that funding on hiring out a whole team and developing all those competencies, or you can spend that on making your model even better. I think different startups will choose different paths here. David: Yeah. Adam: Yeah. Adam: Yeah, yeah.

AI Search 143

AI Search AI Artificial Intelligence Scale 143

Sales Hacker

MARCH 25, 2019

Simmone talks about her experience building Gilt City and Kidpass as a woman of color and how she advises companies to build diversity and inclusion into their hiring practices and sales teams. How to build diversity into your hiring practices. They are the leading sales engagement platform. What You’ll Learn.

Sales Hiring 94

Sales Hiring Revenue CTO Coach CTO Hire 94

Natalia Luneva

APRIL 30, 2021

With Off the Ledger, we are creating a valuable resource that both engages and informs our community. ”. Of course, our team is involved to an extent, and we have an external part-time moderator for support. Volume of overall engagement. Overall, it has proven to be a valuable resource for the community members.

Marketing 98

Marketing Social Media SaaS New CTO 98

Mucker Capital

APRIL 6, 2023

Hila Qu joined Mucker’s Tony Yang for an Ask-Me-Anything (AMA) conversation about Product-Led Growth (PLG) for Startups to kickoff the 2023 Mucker Growth Series. Hila Qu has been the Head of Growth or VP of Growth at a number of different companies and startups, most notably Acorns and GitLab. That is a natural hurdle for PLG motion.

Startup 52

Startup Scale CTO Hire Outsourced Development 52

OpenView Labs

MARCH 10, 2020

While the CTOs may be directly involved in the purchase decision-making at the startup and SMB organizations, the role of the CTO at larger organizations can be very different, and not all CTOs look the same. “A A lot of our clients want to target CTOs or C-level executives,” said Valentino Volonghi, CTO of AdRoll.

Enterprise 52

Enterprise Software Review CTO Hire Software 52

Upscope

JANUARY 5, 2020

A lot of startups built the equivalent of Dropbox but never became Dropbox. They changed it to " Onboard and engage your users with Userlist — a customer messaging tool for SaaS companies. If you position around "time saved" you lose money Jason Cohen has built and sold several companies and is the Founder and CTO of WP Engine.

Strategy 128

Strategy Marketing Sales Hiring Engineering 128

Point Nine Land

APRIL 9, 2021

So if you’re a US-based startup, you might be able to shoot slightly higher ;) Unlike SaaS companies which have been around for years, B2B marketplaces are a relatively new category and not many investors have invested in them yet. Buyer and Seller Engagement ??? Buyer and Seller Engagement ??? Market Characteristics ??

Marketplace as a Service 59

Marketplace as a Service Payments B2B SaaS Payments 59

Chart Mogul

MARCH 9, 2020

An early entrant to the SaaS field, the company has pioneered a number of fields that are now commonplace in the industry — content marketing, the transparent startups movement, and remote work. Buffer’s suite of tools helps you engage customers on social media. A smaller team allows us to be more productive and move quicker.

Payment Solutions 52

Payment Solutions Payment Features Outsourcing Services Payments 52

Sales Hacker

JANUARY 21, 2020

Today’s sponsor is Outreach , the leading sales engagement platform that enables sales reps to humanize their communications at scale, from automating the soul-sucking manual work that eats up selling time to providing action-oriented tips on what communications are working best. We were part of the office of the CTO.

Payment Methods 63

Payment Methods Scale CTO Coach SMB 63

Sales Hacker

SEPTEMBER 8, 2020

All you’ve got to do is create perfectly targeted content, stay informed on email best practices, drive more engagement quarter over quarter, spend less money, oh, and do all of this with less time, okay? Our second sponsor is Outreach , the number one sales engagement platform. Sales enablement is easy. The result?

Scale 93

Scale Artificial Intelligence Sales Recruiting Consulting 93

Chart Mogul

JULY 1, 2020

After missing the mark on product/market fit for their first startup, the founders decided to find a new business idea and validate it with potential customers. Speaking your customers’ language will accelerate your sales and make your brand more engaging. Click To Tweet. You learn your customers’ language.

Interviewing 76

Interviewing B2B Marketing Underperforming Technical Team 76

Chart Mogul

JULY 1, 2020

After missing the mark on product/market fit for their first startup, the founders decided to find a new business idea and validate it with potential customers. Speaking your customers’ language will accelerate your sales and make your brand more engaging. Tweet this quote. You learn your customers’ language.

Interviewing 52

Interviewing B2B Marketing Underperforming Technical Team 52

SaaStr

MARCH 3, 2020

Brendon introduces his playbook to hiring the first VP of Sales from his experiences as VP of Sales at LinkedIn, EchoSign, Talkdesk and more. Learn the dos and don’ts to make the correct hire the first time and not rush into hiring the wrong VP of Sales, which can cost the company months or even years. Roughly 90%.

Sales Hiring 232

Sales Hiring Sales Recruiting CTO Hire Scale 232

SaaStr

JULY 28, 2021

One of the most popular sessions at SaaStr Annual, Busting the Myths About Startup Success with BlackLine CEO and Founder Therese Tucker is up at the top of our must-watch list. I retired from SunGard Treasury Systems as their CTO. We see that guy all the time down in LA. Don’t be that guy with your startup.

Startup 290

Startup CTO Hire Sales Hiring CTO Coach 290

SaaStr

MAY 27, 2024

Public valuations are still at a fraction of their 2021 peaks, but seed rounds are more expensive than ever. There is more capital available to startups than ever before. The influx of capital has made it easier for startups to raise money, but it has also led to higher valuations and more competition. Is it sustainable?

CTO Hire 297

CTO Hire Development Team Review Software Review Technical Review 297

SaaStr

AUGUST 15, 2020

Really excited for engaging discussion on something I’m passionate about, the future of the customer. Our challenge and our opportunity in customer engagement is staying tightly aligned with the business drivers, having the discipline to manage long term customer journey even when the short term options might be easier.

Payment Methods 273

Payment Methods Merchant Services Scale Payments 273

SaaStr

DECEMBER 3, 2020

403: Sam Taylor is the VP of Sales and Success @ Loom, the startup that helps you get your message across by making it easy to record instantly shareable videos. As for Sam, prior to Loom, Sam spent over 4 years at Salesforce following their acquisition of Quip, a startup Salesforce acquired for $750M where Sam was also the 1st sales leader.

Scale 252

Scale Sales Hiring Sales Recruiting Sales 252

SaaStr

FEBRUARY 28, 2020

. * How does one know when we need to hire generalists vs specialists? Karl has been in every interview for every new hire for the first 6 years of the business, why? * Karl has been in every interview for every new hire for the first 6 years of the business, why? How does Karl structure the hiring process today?

Sales Hiring 241

Sales Hiring Scale CTO Hire CTO Coach 241

Intercom, Inc.

AUGUST 15, 2018

He had to quickly determine which team members displayed a potential for leadership and teach them the fundamentals of management so they could make new hires and scale – without ruining the culture. Building trust can be tough when you’re a new hire in a leadership position. ” But I work in startups. Nick: Totally.

Leadership 141

Leadership Engineering Part-Time VPE CTO Coach 141

SaaStr

JANUARY 17, 2020

. * What are the biggest green lights for CIOs when startups are pitching them? What are the biggest red flags CIOs see when startups are pitching them? What must startups always remember when pitching CIOs? * What must startups remember about how CIOs think about price? Where do founders make mistakes in negotiation?

CTO Hire 173

CTO Hire compliance Scale Startup 173

SaaStr

MARCH 12, 2019

When I was a couple of years into my tenure at Oracle, I moved down to Latin America to Argentina, sight unseen actually, and built out a telesales group in Argentina and then later in Miami, hiring about 100 people from 11 different countries and that early building experience really whet my appetite. I came back to North America.

Scale 214

Scale Enterprise Scaling Sales Hiring 214

SaaStr

MARCH 1, 2019

Today I wanted to talk to you about something a little bit unconventional, which is around doing M&A, as a startup yourself. I used to be a CTO and operator, co-founder of a SaaS start up. So on this topic, so how like what are the things, what would you consider, why would I start up, be buying another startup?

Outsourcing Services 113

Outsourcing Services Sales Hiring CTO Hire Technical Review 113

SaaStr

MAY 2, 2019

Join Vlad Shmunis, founder, chairman, and CEO of RingCentral as he discusses RingCentral’s journey from a two-person startup to a $7B market cap global enterprise communications company (NYSE:RNG) — the good, the bad, and the ugly. Jonathan : Did you have to do any sort of big steps hiring wise? That’s like who you’re hiring too.

Scale 207

Scale Business Sales Hiring CTO Hire 207

SaaStr

DECEMBER 13, 2019

Harry Stebbings: And so with that, I’m super excited to welcome Yousuf Khan, serial CIO, startup and VC advisor. As you know, I’ve spoken to many of our mutual friends in the VC, in the startup ecosystem. My advice is hire earlier rather than later. It’s that simple. Yousuf Khan: Yes.

Technical Advisors 228

Technical Advisors Scale Technical Review Payment Solutions 228

Sales Hacker

AUGUST 18, 2020

All you have to do is create perfectly targeted content, stay informed on email best practices, drive more engagement quarter over quarter, spend less money, oh, and do all of this with less time. Our second sponsor is Outreach, the number one sales engagement platform. Sales enablement is easy. The result? More sales meetings.

Payment Features 117

Payment Features Subscription Scale Underperforming Technical Team 117

SaaStr

JULY 30, 2018

At our inaugural SaaStr Europa last June, podcast host-with-the-most Harry Stebbings sat down with MuleSoft Founder and CTO Ross Mason to discuss the organization’s sales strategy, building a strong company culture, how to think about international expansion, and much more. We’ve had to hire really smart, driven, intellectually?curious

Technical Advisors 232

Technical Advisors Scale Sales Hiring Sales Recruiting 232

Hull

JANUARY 22, 2019

Over the past few years, we've seen a new role emerging at within scaling startups - the growth engineer. These roles are filled by engineers that roll up to the CMO/COO (not CTO) as part of a growth team. Ad tech and our B2C peers have been able to precisely profile and engage consumers for years.

SaaS Payments 77

SaaS Payments Engineering Technical Advisors Payment Solutions 77

SaaStr

OCTOBER 16, 2020

In Today’s Episode We Discuss: * How Paul made his way into the world of startups with Twitter and Slack and how that led to his founding SaaS company, Balsa. When engaging with bottoms up sales models, where does Paul identify the tipping points of going from bottoms up to top down? * Is there hiring decisions?

CTO Coach 221

CTO Coach Sales Hiring CTO Hire Software Review 221

SaaStr

JANUARY 10, 2020

297: Bob Moore is the Founder & CEO @ Crossbeam, the startup that helps companies find overlapping prospects and customers while keeping the rest of their data private and secure. In the early days, partnerships can be a distraction, how does Bob determine between right and wrong when determining whether to engage in a partnership?

Sales Hiring 162

Sales Hiring Outsourcing Services Scale CTO Hire 162

Sales Hacker

JULY 21, 2020

Brendan’s startup philosophy? Startup surprises [19:37]. Businesses run on documents, Conga is changing the way the world works by modernizing, streamlining, and automating your documents, contracts, and processes to make it easier to do business. Our second sponsor is Outreach , the number one sales engagement platform.

Outsourcing Services 97

Outsourcing Services Outsourced Development Scale Technical Review 97