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Three million downloads and counting: Inside Intercom reaches a podcasting milestone

Intercom, Inc.

“The great thing about performance marketing is the ROI is really obvious, so you can justify increased spend and headcount based on the performance, and that’s what we’ve done” The first thing we did was build out a pretty robust performance marketing team. It’s a lot about building those flows.

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SaaS FP&A – Are You Up to the Challenge?

OPEXEngine

Heading into the 2020 planning season, SaaS FP&A teams are working to finalize 2020 budgets and planning. Over the past decade benchmarking software and SaaS companies , I’ve had the chance at OPEXEngine to work with hundreds of amazing Finance execs who work incredibly hard at getting the right data to support their company’s goals.

Finance 40
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What's the ROI of your mom?

ProfitWell

The question is not whether a CSM is a valuable asset to a SaaS business, but rather, how valuable are they? How many CSMs should you hire? And in this article he explains why, and proposes a different approach to thinking about the optimal CSM headcount to help you build a more effective customer success organization.

Scale 43
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SaaStr Podcasts for the Week with Lucidchart and Wrike — February 28, 2020

SaaStr

In Today’s Episode We Discuss: * How Karl made his way into the world of SaaS with the founding of Lucidchart having been Head of Business Development for Google in China and Head of Patents. * How does one know when we need to hire generalists vs specialists? How does Karl structure the hiring process today? What works?

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SaaStr Podcast #403 with Loom VP of Sales Sam Taylor

SaaStr

In Today’s Episode We Discuss: * How Sam made his way into the world of SaaS with Dropbox and how that led to his leading the sales and success team today @ Loom. When is the right time to hire the first sales rep? Should you hire 2 at a time? What does one look for in their first sales hire?

Scale 245
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GTM 137: The Biggest Business Turnaround You’ve Never Heard Of & The Growth Levers to Pull When Things Go Wrong

Sales Hacker

Pursuit helps companies hire elite go-to-market talent on a non-retainer basis. If you’re hiring for sales or marketing roles, reach out to Pursuit at pursuitsalessolutions.com/gtm or message a GTMfund team member. Our CFO, Marty would regularly do, you know, the SaaS P&L walkthroughs of our business. I think more.

Scale 78
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GTM 125: From Flip-Flops to a $500M Exit as CRO, Secrets to Scaling with Martin Roth

Sales Hacker

Highlights: (08:58) Building the first SaaS product and transitioning to recurring revenue. (14:58) They just built the first SaaS product. Let’s go hire somebody. Okay, now you got to go figure out how to hire and who to hire. I’ll hire the person. I’m not a founder. I need more bandwidth.

Scale 113