Intercom, Inc.

APRIL 19, 2018

Rich Archbold , Senior Director of Engineering, has been at the forefront of codifying and scaling this philosophy over the past few years. Our chat covers the origins of Run Less Software, how it has evolved at scale, and how it differs from the equally valid approaches of other engineering teams.

Outsourcing Services 192

Outsourcing Services Part-Time VPE Software AWS 192

Intercom, Inc.

JULY 21, 2022

What started as a series of interviews by co-founder Des Traynor soon bloomed into hundreds of episodes where we explore how businesses are driving growth through customer relationships and how to build successful products at scale. And so we hired somebody who had a lot of experience and could recommend ways to build the team.

Outsourcing Services 215

Outsourcing Services Sales Hiring CTO Hire Acquisition 215

Stax

AUGUST 14, 2024

“Stax’s mission and commitment to unlock partner and customer success through its innovative technology really resonates with me,” said Krahl. “I Krahl’s appointment cements Stax’s commitment to investing in its team and bringing on new team members with deep industry knowledge and is the latest executive hire at Stax. and Canada.

Payments 88

Payments Stax Payment Solutions Payment Services 88

Panintelligence

JUNE 7, 2024

In this blog, we asked Panintelligence CEO Zandra Moore and CTO Ken Miller what they think are some of the most frequent mistakes in SaaS development and offer actionable insights to help you steer clear of them. It’s a factor of their size as they become successful – it’s hard to innovate at a very large scale. We’re complex.

CTO Hire 98

CTO Hire SaaS Business Underperforming Technical Team 98

SaaStr

NOVEMBER 21, 2019

We focus on Series A, and we only make a small number of investments, probably four or five a year, precisely because like to work very closely with the companies that we invest into to really help you scale out of Europe. Series A money is to fund the growth energy and the Series B money and C the expansion and the scale up.

New CTO 182

New CTO Sales Hiring B2C CTO Hire 182

OpenView Labs

JULY 2, 2020

Now’s the Time to Revisit Your Pricing. This post will guide you through 10 innovative pricing plays you should consider, along with high-profile examples of companies who are testing them. Pricing in a Time of Uncertainty. Product Strategy for Scale: Pricing. Download the full report to dig in deeper.

Pricing 135

Pricing SaaS Payments Payments SaaS 135

Intercom, Inc.

OCTOBER 31, 2019

When a company is moving from the startup to the scale-up phase, there is the potential for productivity practices to be lost along the wayside. Technology helped us put a man on the moon, but the interface between the human and technology can have huge impact on whether or not we can take advantage of that, particularly at scale.

Artificial Intelligence 169

Artificial Intelligence Scale CTO Hire Technology 169

User Pilot

JULY 27, 2023

Before hiring, assess your current needs and hire as your company grows. What to do before building a team for your SaaS company You can’t just jump into hiring without some forethought, or you’ll make many mistakes. Before the hiring process, take some time to decide on your current needs and hire as your company grows.

Sales Hiring 98

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 98

Intercom, Inc.

FEBRUARY 22, 2022

As we scale, we’re working with larger mid-market and enterprise customers with more complex needs and specifications. Hiring and cultivating incredible talent on our Information Security team. The overlap and synergies between these teams means we can use automation to efficiently solve problems at scale while remaining lean. .

Data 118

Data CTO Hire Technical Review Scale 118

SaaStr

APRIL 4, 2019

As a global technology provider powering thousands of SaaS companies, Google is at the forefront of driving exciting and innovative technologies to market. You’ll also learn how leading SaaS companies are able to scale and thrive in this complex, dynamic environment. How can you automate?

Cloud 173

Cloud Scale Trends Machine Learning 173

Andreessen Horowitz

MARCH 20, 2024

You could either spend, you know, you raise some venture funding, you could either spend some of that funding on hiring out a whole team and developing all those competencies, or you can spend that on making your model even better. We think a ton of innovation is going to come from these companies. There’s just a lot of work.

AI Search 143

AI Search AI Artificial Intelligence Scale 143

Neil Patel

JULY 7, 2021

A digital experience platform is not just a single experience provider, no matter how revolutionary or innovative. Do we have the technical support, in-house or contracted, to take on the learning curve of an emerging platform? Just as important as a definition of what a digital experience platform is what it’s not.

AI Search 124

AI Search CTO Hire Scale Artificial Intelligence 124

Sales Hacker

MARCH 25, 2019

Simmone talks about her experience building Gilt City and Kidpass as a woman of color and how she advises companies to build diversity and inclusion into their hiring practices and sales teams. How to build diversity into your hiring practices. It really starts in how you’re hiring. Unconscious bias is a part of all of us.

Sales Hiring 94

Sales Hiring Revenue CTO Coach CTO Hire 94

Casey Accidental

FEBRUARY 8, 2022

Build, communicate, and execute a cohesive product strategy across feature, growth, scaling and innovation product work. Membership combines cohort-based programs, with a year-round experience to help you learn, execute, and scale your career and your company. Scaling Product Delivery. Advanced Growth Strategy.

CTO Coach 52

CTO Coach CTO Hire New CTO Scale 52

Valerian Tech

JULY 18, 2023

Serverless platforms, such as AWS Lambda and Azure Functions, automatically scale resources based on demand, providing agility and cost optimization. Edge Computing: Edge computing brings data processing and storage closer to the edge of the network, reducing latency and enabling real-time processing.

multi-cloud Kubernetes 52

multi-cloud Kubernetes K8S orchestration (Kubernetes) Cloud CTO Hire 52

SaaStr

NOVEMBER 13, 2020

I just came out of Stripe, I just came out of Datadog, I came out of Fastly, I’m an engineer, I love the guy that was the CTO of Fastly who [inaudible 00:08:34] making it up. Just like a whole bunch of people said, “I’ll never hire remote.” And all of a sudden they’re like, “I guess, I could hire remote.”

Sales Recruiting 225

Sales Recruiting Development Team Review Technical Review Sales Hiring 225

Hacking Revenue

AUGUST 4, 2016

We can put together a WordPress website and we have some fancy badges in CodeAcademy, but no CTO in his right mind will let either of us touch their production environment and/or keyboard. We know the tools, we know the methods and we know how to hire and manage people. You are no longer in “innovation” mode. Back to the point.

Software 75

Software CTO Hire Scale New CTO 75

ProfitWell

OCTOBER 1, 2019

A strong people strategy can create a noticeable competitive advantage by marrying culture, innovation, leadership, and inclusiveness. It should last even as your company scales and grows. When HubSpot first launched its culture code, Dharmesh Shah, CTO and Founder of HubSpot, felt it was important to share it with candidates.

Company Culture 40

Company Culture Sales Recruiting Scale Software Review 40

Sales Hacker

SEPTEMBER 8, 2020

The platform allows sales reps to deliver consistent, relevant and responsible communication for each prospect every time, enabling personalization at scale. We brought in this brilliant CTO who’s got a PhD in informatics. I see this online all the time. Never before possible. Previously unthinkable.

Scale 93

Scale Artificial Intelligence Sales Recruiting Consulting 93

SaaStr

OCTOBER 17, 2019

When it comes to seamlessly scaling your applications, a top-notch engineering team will be your foundation. Julian Lemoine, Co-Founder, and CTO of Algolia will share his lessons learned on how to stay focused and innovative as you scale while also avoiding the innovation for innovation’s sake pitfalls.

Scale 173

Scale Scaling CTO Hire Part-Time VPE 173

SaaStr

MARCH 26, 2024

Q: What Do You Think AI Will Do to the Next Generation of Innovators and Disruptors? Is the CTO involved in these decisions? App contraction is still happening, and AI is absorbing all of the energy in the industry. It doesn’t matter until you’re at scale. Will It Affect Entry Level Jobs? We’ll see,” Jason says.

AI 304

AI Pricing Artificial Intelligence Scale 304

SaaStr

MARCH 12, 2019

Erica Schultz is Chief Revenue Officer @ New Relic, the company that gives you the real time insights your software driven business needs to innovate faster. How can founders know when is the right time to make the move from SMB to enterprise? Where does Erica often see founders make mistakes with this scaling?

Scale 214

Scale Enterprise Scaling Sales Hiring 214

SaaStr

JULY 28, 2021

We’re continuing to innovate. I retired from SunGard Treasury Systems as their CTO. When you find the right partner, the right investor, what they can do in terms of helping you grow and scale a company is just invaluable. You have to learn things like how do I scale my sales force? background music].

Startup 290

Startup CTO Hire Sales Hiring CTO Coach 290

SmartKarrot

FEBRUARY 16, 2022

Known for his innovative writing style, Alex is credited for making Groove a successful company. Casey Winters is a growth and SaaS marketing expert who has transformed how startups grow and scale into large companies. One of the top SaaS influencers is Dharmesh Shah , co-founder, and CTO of HubSpot. Alex Turnbull. Steli Efti.

VP of Engineering 10

VP of Engineering Scale SaaS Venture Capital 10

SaaStr

AUGUST 15, 2020

I mean, maybe you do, but I don’t know anyone right now with extra money, time, or people, right? And well, that simplicity theme obviously is so massive and also just doing more in the product when you have that massive scale that you all have at Algolia and New Relic has as well. From contract signature to launch.

Payment Methods 273

Payment Methods Merchant Services Scale Payments 273

SaaStr

FEBRUARY 28, 2020

311: Karl Sun is the Founder & CEO @ Lucidchart, a visual workspace that combines diagramming, data visualization, and collaboration to accelerate understanding and drive innovation. How does one know when we need to hire generalists vs specialists? How does this requirement change as the company scales? What works?

Sales Hiring 241

Sales Hiring Scale CTO Hire CTO Coach 241

SaaStr

MAY 2, 2019

And then it was just a matter of, okay, make sure that it works, make sure that it scales, then very important not to forget, make sure that people buy it, that they know how to find you, you know. en you start saying, scaling and what does that even mean? They’re really giving them money to scale the business. Vlad : Ye ah.

Scale 207

Scale Business Sales Hiring CTO Hire 207

SaaStr

JULY 30, 2018

At our inaugural SaaStr Europa last June, podcast host-with-the-most Harry Stebbings sat down with MuleSoft Founder and CTO Ross Mason to discuss the organization’s sales strategy, building a strong company culture, how to think about international expansion, and much more. Harry : It’s being innovating on those themes.

Technical Advisors 232

Technical Advisors Scale Sales Hiring Sales Recruiting 232

SaaStr

DECEMBER 13, 2019

It’s an essential skill in the toolkit of the modern marketer, and one that’s easy to get started with, no matter your company scale. Yousuf Khan: So a phenomenal company and a phenomenal opportunity to be part of, really just honored to basically join a great team and a great culture. This episode is sponsored by Brex.

Technical Advisors 228

Technical Advisors Scale Technical Review Payment Solutions 228

SaaStr

JANUARY 17, 2020

What other elements of the contract should startups really spend a lot of time focusing on? 300: When it comes to seamlessly scaling your applications, a top-notch engineering team will be your foundation. But the pricing is just one element, so to speak, of the contract negotiation process.

CTO Hire 173

CTO Hire compliance Scale Startup 173

Sales Hacker

SEPTEMBER 20, 2024

Hello and welcome to The GTM Newsletter – read by over 52,000 revenue professionals weekly to stay up-to-date and scale their companies and careers. The Co-Founders brought in an insanely talented team: Pleasant Middelhof , (COO), Jeremy Jonas (CTO), and Carl Gunderson (Software Engineer).

Technical Review 76

Technical Review Scale Technical Cofounder New CTO 76

SaaStr

AUGUST 22, 2020

And the purpose, obviously, was to enhance face-to-face collaboration, innovation, and productivity. Jen Nguyen: And we create this entire infrastructure to support this 1-to-1 seating model so that everyone under one location could be there at the same time. And they’re going to reduce their commute by 45 minutes.

Sales Recruiting 213

Sales Recruiting Cloud CTO Hire Sales Hiring 213

SaaStr

OCTOBER 16, 2020

Is there hiring decisions? If you’re hiring right now, I think it’s extra important to have the hiring criteria all the way down to specific things you’re looking for, for a candidate or red flags documented, so that everyone is super tightly aligned. Paul Rosania: So let’s imagine I went to you as a CTO.

CTO Coach 221

CTO Coach Sales Hiring CTO Hire Software Review 221

Sales Hacker

MARCH 11, 2025

Discussed in this Episode: The turnaround story of Cassie’s time at Sailthru and overcoming scaling challenges. The importance of leadership alignment and transparency during times of crisis. Highlights: 07:53 What happens when commercial scale outgrows your technical scale. So it was there for a while.

Scale 83

Scale Technical Advisors Sales Hiring Technical Review 83

SaaStr

JANUARY 9, 2025

Every time I see a CRO that doesn't sell themselves, they fail. Every time I see a CTO that doesn't code themselves, they fail. Every time I see a CMO that doesn't market themselves, they fail. We’ve spend the most time on hiring a great first VP of Sales, but all the VPs are super important.

Part-Time VPE 312

Part-Time VPE Sales Hiring CTO Hire Scale 312

SaaStr

MARCH 31, 2024

At SaaStr Annual we had a great session with HubSpot Founder & CTO, Dharmesh Shah, and their Chief People Officer, Katie Burke, on building happier employees. We add human touches to as many things as possible, and then we innovate and listen to our employees, at scale, and the results, I think, speak for themselves.

Part-Time CTO 290

Part-Time CTO CTO Hire CTO Coach CTO 290

SaaStr

JULY 19, 2019

Previously, Peter was also the CTO/CIO of CBS Interactive where he brought CBS into the cloud. At Sun, Peter was the CTO of the Liberty identity consortium that designed SAML 2. Why is it no longer to come into large enterprises with a small contract and expand? How has Peter found the transition from CTO to CEO this time?

VP of Engineering 159

VP of Engineering CTO Hire Technical Review Sales Hiring 159