Intercom, Inc.

JULY 21, 2022

“The biggest thing I can do for Slack is to hire people who know a lot more than I do and give them free rein to do their best work” Adam Risman: You mentioned the team started with performance marketing. And so we hired somebody who had a lot of experience and could recommend ways to build the team. Andrew Chen: Exactly.

Outsourcing Services 215

Outsourcing Services Sales Hiring CTO Hire Acquisition 215

Valerian Tech

MAY 4, 2023

DevOps is a software development methodology that can help legacy businesses streamline their digital transformation efforts. In this article, we'll explore the benefits of DevOps for legacy businesses and how a Fractional CTO can help overcome the challenges of DevOps adoption.

CTO Hire 52

CTO Hire New CTO CTO Business 52

Stax

AUGUST 14, 2024

Experienced payments and sales executive joins Stax leadership team to drive accelerated growth for Stax Connect and embedded payments. His leadership will be integral as we continue to foster and grow this segment of our business.” Stax Payments , Inc., and Canada. For more information, visit staxpayments.com.

Payments 88

Payments Stax Payment Solutions Payment Services 88

SaaStr

JANUARY 14, 2020

So my father sat down with me in our basement, and I remember working in this makeshift workstation that we built together and we learned how to code, because back then there weren’t a lot of applications, there weren’t a lot of games, a lot of software to be used, so we actually had to create it ourselves.

B2B 158

B2B B2C Scale New CTO 158

Intercom, Inc.

OCTOBER 31, 2019

. “Take the work out of work, that’s my motto in life” Prior to that, I was the CIO of another large Fortune 500 company called KLA-Tencor, and the rest of my life has been in software engineering: building tools to help people get things done without having to do all the work. Balancing human-computer interaction.

Artificial Intelligence 169

Artificial Intelligence Scale CTO Hire Technology 169

Sales Hacker

SEPTEMBER 29, 2020

Today on the show, we’ve got Vishal Sunak, CEO and co-founder of LinkSquares, a company that applies AI to your contract. Sam Jacobs: Today on the show, we’ve got Vishal Sunak, CEO and co-founder of LinkSquares, a company that applies AI to your contract. Sam’s Corner [28:45]. Show Introduction [00:10]. What is LinkSquares?

Scale 119

Scale CTO Hire CTO Coach Scaling 119

Panintelligence

JUNE 7, 2024

The margin for error is slim in the fast-paced world of Software as a Service (SaaS). In this blog, we asked Panintelligence CEO Zandra Moore and CTO Ken Miller what they think are some of the most frequent mistakes in SaaS development and offer actionable insights to help you steer clear of them. Also – live by your cultural values.

CTO Hire 98

CTO Hire SaaS Business Underperforming Technical Team 98

Intercom, Inc.

DECEMBER 21, 2021

Throughout the year, we’ve talked to business leaders, experts, and pioneers about all kinds of topics: from creating world-class customer experiences to the challenges of running a business during the pandemic, from being an ally and addressing gaps in diversity to building technical leadership careers. Will Larson , CTO of Calm.

VP of Engineering 118

VP of Engineering Technical Review Scale Outsourcing Services 118

SaaStr

APRIL 9, 2019

Flexible integration with any other software, hardware or business workflow applications. Mallun Yen : So, you were an engineer by training and then you became an engineering leader, as the CTO of Webex, and then you became a CEO. Mallun Yen : And so, what led you to decide, that okay, my first 33 hires are going to be engineers?

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Sales Hiring Scale CTO Hire Marketing 145

Sales Hacker

MAY 5, 2021

As Director of RevOps, he scaled his team at Sendoso by hiring smart generalists to lead their own teams of MOps, SOps, CSOps. In fact, she says that you will probably be thrown new software tools every three months in a RevOps job. Brad Smith , Co-founder and CEO of Sonar Software / Founder at Wizards of Ops. No, seriously.

Scale 121

Scale Technical Cofounder Technical Advisors Sales Hiring 121

Sales Hacker

OCTOBER 8, 2018

The secrets to effective leadership and management. Follow the Demand and Hire Accordingly [16:07]. Chris was actually the first sales hire at Snowflake. After a few conversations with large enterprises, I really focused my time and effort on companies that were cloud-friendly, that had cloud native apps. We’re on iTunes.

Scale 80

Scale Sales Hiring Sales Recruiting CTO Hire 80

Andreessen Horowitz

MARCH 20, 2024

But we knew that at some point we were going to get to the point where software would be able to generate answers. And a lot of the time, GPT-3 could not write as good of an answer as what the best human answer was that had been written, but it could write an answer instantly to any question. And it was all manual. David: Right.

AI Search 143

AI Search AI Artificial Intelligence Scale 143

ChurnZero

DECEMBER 9, 2022

However, given her CS background, Gabby never envisioned herself becoming a CEO, as she explained during her keynote session, “ The new ‘C’ in CEO ” at ChurnZero’s Customer Success Leadership Summit, BIG RYG. More and more people are hiring leaders, not for past experience, but for capability and capacity.

CTO Coach 52

CTO Coach Customer Success VP of Engineering CTO Hire 52

Upscope

JANUARY 5, 2020

April Dunford's definition: " In order to break through the noise, companies would need to take into account their own strengths and weaknesses, then contrast them with their competitors to create a unique leadership position in the minds of customers. Positioning focuses on the perceptions of the prospect not on the reality of the brand.

Strategy 128

Strategy Marketing Sales Hiring Engineering 128

Outseta

NOVEMBER 19, 2019

That’s pretty wild if you think about it, but the source of the problem is quite clear to me: CMOs are failing to build trust with their CEOs and leadership teams. Co-founder Marketing Consultant Full-time Head of Marketing Here’s an overview of how the trust building process has differed in each capacity.

Sales Hiring 50

Sales Hiring CTO Coach CTO Hire Underperforming Technical Team 50

SmartKarrot

MARCH 4, 2021

What makes a chief product officer (CPO) different from a CTO or a VP in the product department. Keep in mind that Chief Product Officers (CPO) are different from Chief Technology Officers (CTO) and Chief Marketing Officers (CMO). A CTO is one who investigates the product development aspect. Like what you are reading?

Part-Time CTO 16

Part-Time CTO VP of Engineering CTO CTO Hire 16

Intercom, Inc.

AUGUST 15, 2018

He had to quickly determine which team members displayed a potential for leadership and teach them the fundamentals of management so they could make new hires and scale – without ruining the culture. Short on time? Here are five quick takeaways: Management and leadership aren’t one and the same.

Leadership 141

Leadership Engineering Part-Time VPE CTO Coach 141

SaaStr

MARCH 3, 2020

Brendon introduces his playbook to hiring the first VP of Sales from his experiences as VP of Sales at LinkedIn, EchoSign, Talkdesk and more. Learn the dos and don’ts to make the correct hire the first time and not rush into hiring the wrong VP of Sales, which can cost the company months or even years. Roughly 90%.

Sales Hiring 223

Sales Hiring Sales Recruiting CTO Hire Scale 223

SaaStr

JULY 28, 2021

With 3 full days of sessions, featuring over 300 speakers from the best SaaS companies around the world, SaaStr Annual will be filled with actionable thought leadership to help grow your business. I’ve spent my whole career in B2B software. I retired from SunGard Treasury Systems as their CTO. prem software company?

Startup 290

Startup CTO Hire Sales Hiring CTO Coach 290

SaaStr

MARCH 26, 2024

It’s a little brutal, but if folks want to get rid of half their contact center that are people and replace it with software, you’d probably get budget for $50k. Is the CTO involved in these decisions? Is the CTO involved in these decisions? All the great software companies are built on 80% word of mouth.

AI 304

AI Pricing Artificial Intelligence Scale 304

SaaStr

AUGUST 15, 2020

Has been CEO before, was CEO of Alfresco Software and long career in software and comes in, I think, with a lot of passion for customers and customer success, which I’m excited to hear about and also comes in live streaming, my understanding is from a boat right now, right Bernadette? So they kind of got that wrong, right?

Payment Methods 273

Payment Methods Merchant Services Scale Payments 273

SmartKarrot

FEBRUARY 16, 2022

Software as a service or SaaS has been growing as a leading software distribution model. The world of SaaS has simplified software creation and distribution making access easier than before. Leveraging the power of cloud technology, SaaS has re-engineered the way we look at modern technology and software. Brian Halligan.

VP of Engineering 10

VP of Engineering Scale SaaS Venture Capital 10

SaaStr

APRIL 18, 2019

And unfortunately it wasn’t Larry and Sergei who we’re starting Google at the same time, but it was two other students doing something much more mundane. They were building time and expense software. I came back to G2 as a CEO about three quarters ago after a little bit time at SteelBrick.

Sales Recruiting 229

Sales Recruiting VP of Engineering Scale SaaS Payments 229

SaaStr

OCTOBER 17, 2019

Julian Lemoine, Co-Founder, and CTO of Algolia will share his lessons learned on how to stay focused and innovative as you scale while also avoiding the innovation for innovation’s sake pitfalls. Julien Lemoine | Co-founder and CTO @Algolia. So I’m Julien, Co-founder and CTO of Algolia. Want to see more content like this?

Scale 161

Scale Scaling CTO Hire Part-Time VPE 161

SaaStr

AUGUST 2, 2020

The transcript for this episode is below: Therese Tucker: I’ve spent my whole career in B2B software. I retired from SunGard Treasury Systems as their CTO. BlackLine started out by building wealth management software. Then, even if you get the software in and they love it, sometimes they take three or four months to pay.

Startup 212

Startup CTO Hire Scale CTO Coach 212

SaaStr

MARCH 12, 2019

Erica Schultz is Chief Revenue Officer @ New Relic, the company that gives you the real time insights your software driven business needs to innovate faster. It was this nascent software as a service offering and they competed with Salesforce in the market and we had an instinct that it was going to be a big part of the future.

Scale 214

Scale Enterprise Scaling Sales Hiring 214

SaaStr

JULY 30, 2018

At our inaugural SaaStr Europa last June, podcast host-with-the-most Harry Stebbings sat down with MuleSoft Founder and CTO Ross Mason to discuss the organization’s sales strategy, building a strong company culture, how to think about international expansion, and much more. Again, it was because we weren’t just selling software.

Technical Advisors 218

Technical Advisors Scale Sales Hiring Sales Recruiting 218

SaaStr

FEBRUARY 28, 2020

. * How does one know when we need to hire generalists vs specialists? Karl has been in every interview for every new hire for the first 6 years of the business, why? * Karl has been in every interview for every new hire for the first 6 years of the business, why? How does Karl structure the hiring process today?

Sales Hiring 234

Sales Hiring Scale CTO Hire CTO Coach 234

SaaStr

MAY 2, 2019

We replace on-prem software and hardware with a pure cloud solution. That means lots and lots of hiring and I don’t want to say firing, we did fire anyone, but people get reshuffled, you know? Vlad : The resources you have and the goals you set and the software, so …. Vlad : Well we did have to hire a new CFO. We did not.

Scale 198

Scale Business Sales Hiring CTO Hire 198

SaaStr

DECEMBER 13, 2019

And by business technology function I want to define that because sometimes there’s a overlap with the CTO from an engineering side. And what that has resulted in is that you have CIOs and their leadership teams are basically involved in architecting systems across the company and what those basically mean.

Technical Advisors 225

Technical Advisors Scale Technical Review Payment Solutions 225

Sales Hacker

SEPTEMBER 20, 2024

The Co-Founders brought in an insanely talented team: Pleasant Middelhof , (COO), Jeremy Jonas (CTO), and Carl Gunderson (Software Engineer). GTM 112: The Ultimate MarTech Guide and the Great Contraction with Austin Hay Austin Hay is the Co-Founder of Clarify, a new intelligent CRM built as a platform that developers love.

Technical Review 74

Technical Review Scale Technical Cofounder New CTO 74

Teamgate

JANUARY 14, 2019

What we are seeing is that often there are companies with 2 co-founders, a CEO and a CTO, and marketing is often left behind. If you have some sort of budget – I’d recommend hiring someone in-house. Having said that, the channels will be somewhat different – trade publications and thought leadership will be more important.

Interviewing 81

Interviewing Startup Technical Review Technical Advisors 81

SaaStr

OCTOBER 16, 2020

Most people don’t want to customize their software. And especially when there’s a polarizing change, everybody shows up to work wanting to do right by the people who are using your software all day. Is there hiring decisions? And there was one line of thinking that simpler was better. Is it product decisions?

CTO Coach 209

CTO Coach Sales Hiring CTO Hire Software Review 209

SaaStr

JANUARY 10, 2020

How does Bob think about when is the right time to hire a Head of Partnerships? Where do most startups go wrong both in hiring for partnerships and in the engagements themselves? Let’s hire an amazing VP of product who’s going to answer this question for us and kind of have the frameworks to do it.

Sales Hiring 150

Sales Hiring Outsourcing Services Scale CTO Hire 150

Sales Hacker

FEBRUARY 18, 2025

Previously, he was an operating partner at Fractal Software, helping launch vertical software companies and find product-market fit. If you missed GTM 134, check it out here: Build your AI Outbound Machine with ChatGPT | Jordan Crawford Highlights: 05:03 When to hire your first sales reps. 42:03 Fast-tracking your sales career.

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Sales Hiring CTO Hire Scale VP of Engineering 94

Stax

APRIL 16, 2025

Stax CTO, Mark Sundt , recently sat down with John Gaffney from PYMNTS for an eye-opening conversation about the exciting future of AI and how it’s poised to revolutionize the business world. During the interview, Mark talks about real-world examples of how AI has been successfully applied at Stax.

Payment Services 88

Payment Services Payment Solutions Payments Payment Methods 88

Sales Hacker

MARCH 11, 2025

Discussed in this Episode: The turnaround story of Cassie’s time at Sailthru and overcoming scaling challenges. The importance of leadership alignment and transparency during times of crisis. Pursuit helps companies hire elite go-to-market talent on a non-retainer basis. But even with that, it was all consumer tech.

Scale 78

Scale Technical Advisors Sales Hiring Technical Review 78