SaaStr

FEBRUARY 25, 2020

to, “When and how often is sales tax due to the state?”. So even the freshest new SaaS startup celebrating their 50th customer may find themselves dealing with sales tax in multiple states. . Say you sell a subscription-based software but you also send your customers a handy flash drive with a version of your software on it.

Merchant Services 202

Merchant Services Technical Review Scale Sales Hiring 202

Scytale

FEBRUARY 10, 2025

What happens if you add new services or locations? Better attract and retain new clients ISO 27001 is known as “The Golden Standard”, proving that your organization has implemented the highest security standard. Proving due diligence regarding information security can drag out the sales process. The result?

Systems Review 52

Systems Review Software Review CTO Hire compliance 52

Tom Tunguz

NOVEMBER 18, 2015

Last night, SaaS Office Hours hosted Optimizely co-founder and CTO Pete Koomen. Dan and his team wrote code to fine-tune sign-up flows, and the experiments meaningfully improved fundraising performance. First, hire a management coach to work with you as the company grows. These were some of the things I learned from Pete.

CTO Coach 113

CTO Coach Sales Hiring CTO Hire Startup 113

Intercom, Inc.

JANUARY 5, 2022

If I’m about to do business with your company and your software is going to access my customers’ data, it’s my responsibility to ensure you have the proper controls in place to protect it. And then, in the 50s, they introduced this new thing, and there was resistance. Liam: The whole area is a new space.

Scale 211

Scale Software Review compliance Technical Review 211

Scytale

DECEMBER 3, 2024

Penetration Testing Explained Imagine you hire someone to try to break into your business – not physically, but digitally. Unfortunately, your business’s information security is only as strong as its weakest link, so whether it’s a misconfigured firewall, outdated software, or a simple human error , vulnerabilities can happen.

compliance 52

compliance CTO Hire Technical Review Software Review 52

Intercom, Inc.

APRIL 22, 2021

That question has been on Will Larson ‘s mind for a long time. For those who don’t know him, Will has over 10 years of experience in the likes of Yahoo, Digg, Uber, and Stripe, and he’s currently the CTO of Calm , the mindfulness app that helps millions of people to lower their stress levels and sleep better.

Technical Review 274

Technical Review Leadership VP of Engineering CTO Coach 274

Intercom, Inc.

JULY 21, 2022

For Slack, that was clearly the engineering and dev communities, who love new tools. They love new ways of working and were happy to bring Slack into their functional teams and say, “Let’s experiment with this new way of working.” And so we hired somebody who had a lot of experience and could recommend ways to build the team.

Outsourcing Services 215

Outsourcing Services Sales Hiring CTO Hire Acquisition 215

Sales Hacker

SEPTEMBER 29, 2020

Today on the show, we’ve got Vishal Sunak, CEO and co-founder of LinkSquares, a company that applies AI to your contract. Major challenges facing a new CEO [19:40]. Sam Jacobs: Today on the show, we’ve got Vishal Sunak, CEO and co-founder of LinkSquares, a company that applies AI to your contract.

Scale 120

Scale CTO Hire CTO Coach Scaling 120

Intercom, Inc.

FEBRUARY 22, 2022

Hiring and cultivating incredible talent on our Information Security team. Understanding the guardrails we need to build means closely tracking meaningful change across Intercom and making sure we’re on top of new initiatives”. Shipping quickly and securely. Continuous risk management. Intercom is no exception.

Data 118

Data CTO Hire Technical Review Scale 118

OpenView Labs

JULY 2, 2020

New for 2020: SaaS Pricing and COVID-19. In this brand-new report, we finally answer the question “Freemium or free trial?” Why You Need to Review Your Pricing Strategy Today (and How to do it Right). Pricing Low-Touch SaaS: How to Approach Pricing and Packaging a New SaaS App, by Example.

Pricing 135

Pricing SaaS Payments Payments SaaS 135

User Pilot

AUGUST 17, 2024

Digital transformations often fail due to unclear vision and outdated methods, not team adoption or tech implementation issues. He hosts Proddys, an annual awards ceremony recognizing outstanding software products, and The Product Podcast. It isn’t the lack of team adoption or poor implementation of new tech. That’s crazy!

Underperforming Technical Team 104

Underperforming Technical Team AI Technical Review CTO Coach 104

Sales Hacker

OCTOBER 13, 2020

Hiring managers are also just trying to sell as well. And most of our data now as a software company it’s because that’s my background, but you as a sales professional can go to RepVue and view detailed analytics about sales organizations related to compensation data. Are they hiring? That goes to the hiring manager.

Marketplace as a Service 113

Marketplace as a Service CTO Hire Sales Recruiting Scale 113

Intercom, Inc.

DECEMBER 21, 2021

With that in mind, before we welcome the new year and all the good things to come, we’ve gathered our favorite insights and nuggets of wisdom from 2021 in a special wrap-up episode. Amanda Renteria , CEO for Code for America. Will Larson , CTO of Calm. Des Traynor , Co-founder and CTO of Intercom.

VP of Engineering 118

VP of Engineering Technical Review Scale Outsourcing Services 118

SaaStr

APRIL 9, 2019

Flexible integration with any other software, hardware or business workflow applications. And also, we always prioritize the features requested by our existing customers over the new prospects. Mallun Yen : So, you were an engineer by training and then you became an engineering leader, as the CTO of Webex, and then you became a CEO.

Sales Hiring 141

Sales Hiring Scale CTO Hire Marketing 141

User Pilot

MARCH 7, 2024

This could be explained by the fact that it was women, more often than men, who had to step down and work part-time to take care of stay-at-home children during the pandemic. Then I got hired at a tech company in Lithuania before I knew what tech even was. I knew nothing about tech. That was my perception of tech.

Technical Review 105

Technical Review CTO Coach Sales Hiring CTO Hire 105

OpenView Labs

OCTOBER 11, 2019

At Hired, we started out with a transactional model that was—at the time—a super disruptive approach and one of our key differentiators. It would help us establish a more predictable and consistent income based on recurring revenue instead of one-time purchases. Recognizing Your Cue – Opportunities and Conviction.

Sales Hiring 40

Sales Hiring Part-Time VPE CTO Hire Technical Review 40

Crafty CTO

APRIL 17, 2023

” Here’s a summary from phind.com , a ChatGPT-backed web search similar to (but better than, in my opinion) Bing Chat: In the Expanse series, “the churn” is a term used to describe the cycle of chaos, change, and upheaval that the characters face due to various factors such as political, social, or criminal turmoil.

Artificial Intelligence 8

Artificial Intelligence CTO Hire ChatGPT AI Search 8

OPEXEngine

NOVEMBER 11, 2020

“Our renewal rate looked great, but as we began to dig into data, we realized it was because of our CS team and their high levels of service—it wasn’t necessarily a reflection of our software, our product/go-to-market fit, or the pain we were solving in the market,” he says. “We Drive new levers of growth. Get it done faster.

Startup 91

Startup Scale Systems Review Technical Review 91

ProfitWell

JANUARY 2, 2020

Not only does your sales team need to bring new customers through the door, but they also need to ensure that what they’re selling matches up exactly with those customers’ expectations. Custom pricing makes more sense for B2B customers due to the specific needs of enterprise businesses. Contract length. B2C contract length.

B2C 52

B2C Payment Features Subscription Payments 52

Upscope

JANUARY 5, 2020

My really crude definition : When I come across a new product I tend think "Wtf is this? Is sending and receiving mails a new shiny technology? It has some unique new features, though it's not positioned around those. It turns out they don't have mental energy to spare to learn about something new. Create a new category.

Strategy 128

Strategy Marketing Sales Hiring Engineering 128

ChurnZero

DECEMBER 9, 2022

But promotional paths are a-changing, according to a time-series by Spencer Stuart summarized in Harvard Business Review’s “ Finding the Right CEO.” Additionally, “leapfrog” candidates—those who come from a level below the C-suite, such as senior vice presidents—now make up roughly 5% of new chief execs.

CTO Coach 52

CTO Coach Customer Success VP of Engineering CTO Hire 52

ProfitWell

OCTOBER 1, 2019

When designing your culture code, here are nine mistakes to be aware of. When HubSpot first launched its culture code, Dharmesh Shah, CTO and Founder of HubSpot, felt it was important to share it with candidates. Since then, its culture code has been viewed more than 4 million times. Hamilton, Broadway show.

Company Culture 40

Company Culture Sales Recruiting Scale Software Review 40

Mucker Capital

APRIL 6, 2023

Obviously if you target enterprise customers, you usually have a very large ACV (Annual Contract Value) and the product usually is complex. If you're generating something that's brand new, like a brand new category, nobody understands about it. Because that (abandonment) wouldn’t be a solid foundation to acquire more new users.

Startup 52

Startup Scale CTO Hire Outsourced Development 52

Crafty CTO

JULY 21, 2023

This time, I suppose Meta learned the lesson and preempted the leak. Another innovation explosion appears to be underway; already Llama 2 derived models are near the top of the HuggingFace Open LLM Leaderboard , and new Llama stories are still on the first page of Hacker News.

Artificial Intelligence 40

Artificial Intelligence Technical Review Generative AI AI 40

SaaStr

MAY 27, 2024

Public valuations are still at a fraction of their 2021 peaks, but seed rounds are more expensive than ever. Harry and Jason did a deep dive on this and so much more here: Intro (00:00:00) Seed investing is broken due to limited founders capable of triple-digit growth. The best CTOs have built great software, even at early stages.

CTO Hire 292

CTO Hire Development Team Review Software Review Technical Review 292

SaaStr

MARCH 26, 2024

It’s a little brutal, but if folks want to get rid of half their contact center that are people and replace it with software, you’d probably get budget for $50k. Is the CTO involved in these decisions? Is the CTO involved in these decisions? All the great software companies are built on 80% word of mouth.

AI 299

AI Pricing Artificial Intelligence Scale 299

SaaStr

APRIL 18, 2019

I remember when I was in business school the internet was brand new and back then the hero was Jerry Yang. And at that same time I met two Stanford computer science students. They were building time and expense software. I came back to G2 as a CEO about three quarters ago after a little bit time at SteelBrick.

Sales Recruiting 231

Sales Recruiting VP of Engineering Scale SaaS Payments 231

SaaStr

MARCH 12, 2019

Erica Schultz is Chief Revenue Officer @ New Relic, the company that gives you the real time insights your software driven business needs to innovate faster. Prior to their IPO, New Relic raised over $214m in funding from some of the best in the business including Benchmark, Insight Venture Partners and Blackrock, to name a few.

Scale 210

Scale Enterprise Scaling Sales Hiring 210

SaaStr

MARCH 1, 2019

And this is not just about something you do in a later stage, when you raise that $120,000,000 that PJ from Sherpa had done, but something you can do at the series A stage when you’re doing small hires to build out your team. I used to be a CTO and operator, co-founder of a SaaS start up. One other thing would be talent pickup.

Outsourcing Services 111

Outsourcing Services Sales Hiring CTO Hire Technical Review 111

Sales Hacker

SEPTEMBER 20, 2024

star rating on G2 backed by over 7,300 verified reviews. and a New Era in Sales Tech Last week, we unveiled Operator , the first company incubated within GTMfund, alongside the announcement of a $3.6 Arrows – launched brand new CRM Cards for HubSpot. and a New Era in Sales Tech appeared first on GTMnow.

Technical Review 76

Technical Review Scale Technical Cofounder New CTO 76

SaaStr

DECEMBER 13, 2019

Listen to the start of the episode for a promo code to our upcoming events! And by business technology function I want to define that because sometimes there’s a overlap with the CTO from an engineering side. Is that a new innovation in org structures and the remit of the role? My advice is hire earlier rather than later.

Technical Advisors 228

Technical Advisors Scale Technical Review Payment Solutions 228

SaaStr

JANUARY 17, 2020

Listen to the start of the episode for a promo code to our upcoming events! What other elements of the contract should startups really spend a lot of time focusing on? What can they do to enforce a sense of urgency when signing new clients? Loving our podcast content? Where do founders make mistakes in negotiation?

CTO Hire 173

CTO Hire compliance Scale Startup 173

Teamgate

JANUARY 14, 2019

In my opinion, the biggest downside to working in-house, whether it is a big brand or a startup, is that the messaging remains the same: the tech can evolve and it may have new features, yet the story around it tends to remain the same. If you have some sort of budget – I’d recommend hiring someone in-house.

Interviewing 81

Interviewing Startup Technical Review Technical Advisors 81

OnStartups

JULY 7, 2021

And I think part of it's because you've been in the game for a while and you're incredibly successful. Is your title CTO? Dharmesh: Yes, CTO. How do you have time to have your hands in all this different stuff? He was like, "You should probably hire someone outside of HubSpot for this role, for your growth.".

Payment Methods 140

Payment Methods Technical Review Software Review Payment Solutions 140

SaaStr

OCTOBER 16, 2020

Why does Paul believe that the builders are the new pro athletes? Most people don’t want to customize their software. And especially when there’s a polarizing change, everybody shows up to work wanting to do right by the people who are using your software all day. Is there hiring decisions?

CTO Coach 216

CTO Coach Sales Hiring CTO Hire Software Review 216

Sales Hacker

JULY 21, 2020

Businesses run on documents, Conga is changing the way the world works by modernizing, streamlining, and automating your documents, contracts, and processes to make it easier to do business. The thought was, if I’m in New York, my client’s in Chicago, LA? Sam Jacobs: Let’s place you in time and in the history of mankind.

Outsourcing Services 94

Outsourcing Services Outsourced Development Scale Technical Review 94

OnStartups

JULY 7, 2021

And I think part of it's because you've been in the game for a while and you're incredibly successful. Is your title CTO? Dharmesh: Yes, CTO. How do you have time to have your hands in all this different stuff? He was like, "You should probably hire someone outside of HubSpot for this role, for your growth.".

Payment Methods 40

Payment Methods Technical Review Software Review Payment Solutions 40