SaaStr

JULY 13, 2023

Startups come in all shapes and sizes on various stages of a timeline, yet it’s not surprising how many have the same questions and concerns about how to scale from x to y to z, the right time to hire and fire, and how to keep a team motivated during hard times. Q: How Do You Get Sustainable Output In A Startup?

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SaaStr

JUNE 18, 2023

Check out this week’s top blog posts, podcasts, and videos: Top Blog Posts This Week: About 70% of SaaS Public Companies Are New Versions of Existing Categories of Software (Updated) Growth Slowed Down About 33% On Average For Everyone in Q1 The Top 20 SaaStr Tips to Getting a SaaS Start-Up Going When Should You Add a Second Product?

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Valerian Tech

DECEMBER 30, 2022

The role of a Fractional Chief Technology Officer (CTO) is to provide technical expertise and leadership to a company on a part-time or temporary basis. This can be a useful option for startups or small businesses that may not have the resources to hire a full-time CTO or may not need one on a permanent basis.

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SaaStr

OCTOBER 25, 2023

For part one of this Ask Me Anything session, Jason covers everything you need to know about hiring your first VP of Sales, what he really thinks about AI, what the future of lead generation in 2024 looks like, and much more. He did it, and anyone can do it if they’re a product-focused founder who uses software.

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Intercom, Inc.

APRIL 19, 2018

Yet competition and the exponential rate of change in software are pushing against that mission. Enter our philosophy of Run Less Software. It means reducing choices amongst engineering teams and standardizing technology, so our team can spend as much time as possible delivering value to customers.

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SaaStr

JANUARY 12, 2022

Indeed this was also my #1 mistake and the #1 I see from so many startups learning to go upmarket. You have to be careful to pair that with someone strong to manage the relationship, that has more time and that also can be trusted. As a founder, you’ll just run out of time to properly manage key customers and partners yourself.

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SaaStr

DECEMBER 20, 2023

The real conflict is around trying to serve both sets of messaging and marketing at the same time since how you market to SMBs is very different than Enterprise customers. From Henry’s perspective, their software vertical and tech customers have hit a wall. The worst emotion for software sales is uncertainty.

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SaaStr

JULY 10, 2021

Which role should you hire for first? For starters, your first hire should be someone who can complement your skills, someone who is strong in areas where you’re weak, but it goes much deeper than that. I am guessing it’s probably the hardest problem to solve, hiring a job, let alone at this level. And for good reason.

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The Angel VC

OCTOBER 18, 2012

Continuing my little series using the "minimum viable" approach , here is my 2nd DO for SaaS startups: Build the right team I've written about the topic before, so if you've read this post from early this year most of what I'm going to write now won't be new for you and you may want to skip this article. What comes next?

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SaaStr

AUGUST 25, 2023

To some extent, if you have the hottest startup in the world, the full package, you can play some games with investors. 99% of startups aren’t that. For 99% of startups, when you want money, tell VCs you want money. 2 “Give the VP of Sales more time.” Hiring someone too junior. Ask for money when you want advice.”

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SaaStr

JUNE 1, 2021

Co-founder and CTO Dharmesh Shah shared with us how they got there — and the top mistakes they made — just 3 quarters after their IPO. There are rules in starting an enterprise software company. In 2016, Hubspot was still a scrappy player that had only recently IPO’d, with a market cap around $1B. A SaaStr Classic!!

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SaaStr

FEBRUARY 25, 2020

So even the freshest new SaaS startup celebrating their 50th customer may find themselves dealing with sales tax in multiple states. . Software as a Service is currently taxable in about one-third of US states, and that number is only growing as outdated state sales tax laws slowly catch up with the way we’re doing business today. .

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Intercom, Inc.

APRIL 27, 2018

Uptime is influenced by many factors such as the software architecture and the quality of day to day operations. Back in the early days of Intercom, our CTO Ciaran was the entirety of the on call team, both in and out of the office. If our product is down, we acutely feel our customer’s pain. The history of on call at Intercom.

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Intercom, Inc.

JULY 21, 2022

Along the way, we’ve interviewed trailblazers, business leaders, makers and doers to share their experience and insights on all things startup strategy, product management, design, marketing, customer experience, and much, much more. And so we hired somebody who had a lot of experience and could recommend ways to build the team.

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OpenView Labs

JULY 2, 2020

Patrick Campbell deconstructs and walks through the elements of a pricing strategy that enables startups to more effectively acquire customers. Time and time again SaaS companies are promising customers that they will save hundreds of thousands of dollars, but their pricing strategies are only capturing a tiny fraction of that savings.

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TurnKey Labs

JUNE 6, 2023

Ah, the age-old question: How do you hire a great backend developer when you’re running a startup or company? As a CEO/CTO/COO, you know that hiring the right team member is paramount to your company’s success.

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Sales Hacker

SEPTEMBER 29, 2020

Today on the show, we’ve got Vishal Sunak, CEO and co-founder of LinkSquares, a company that applies AI to your contract. Sam Jacobs: Today on the show, we’ve got Vishal Sunak, CEO and co-founder of LinkSquares, a company that applies AI to your contract. Sam’s Corner [28:45]. Show Introduction [00:10]. What is LinkSquares?

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Intercom, Inc.

JANUARY 5, 2022

Suddenly, the team got to know SOC 2 Reports all too well and realized just how burdensome and unscalable it could become, especially for high-growth startups. Verizon’s analysis of cyber security incidents found that phishing was behind 90% of successful attacks, which means that 9 times out of 10, they’re highly preventable.

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Baremetrics

DECEMBER 7, 2023

Here’s an overview of the series: Part 1: How to Categorize Expenses in a SaaS Startup v2.0 The gist of it is that Cost of Revenue includes costs that go into providing your Software as a Service. Follow the process for the rest of the categories such as Software & Tools – Sales.

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SaaStr

NOVEMBER 21, 2019

Since 2010 we’ve seen more startups, funds, and capital than ever before, but with this drastic increase, investors are seeing unexpected new trends reshaping the future of the industry. We are a purely B2B fund, focused on software and fintech. So if you’re a software founder in that stage, come talk to us. Evgenia : Hi.

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User Pilot

JULY 27, 2023

TL;DR SaaS, or “Software as a Service,” is a business model that delivers centrally hosted software to subscribers over the internet. Before hiring, assess your current needs and hire as your company grows. Much of the success here depends on how competent and motivated the CTO and their team is.

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Intercom, Inc.

OCTOBER 31, 2019

When a company is moving from the startup to the scale-up phase, there is the potential for productivity practices to be lost along the wayside. I don’t believe any of that, in large part because I have to develop software for this stuff. Tim: I was hired in 2010, when Facebook was what I like to call a “teenage company”.

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Hacking Revenue

AUGUST 4, 2016

We can put together a WordPress website and we have some fancy badges in CodeAcademy, but no CTO in his right mind will let either of us touch their production environment and/or keyboard. We know the tools, we know the methods and we know how to hire and manage people. With the full BOOK of instructions, we get busy hiring.

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OPEXEngine

NOVEMBER 11, 2020

In this framework, you’ll learn how to design a scoring system that aligns to your growth strategy, brainstorm and select leader indicators of success, and operationalize the system across your startup. It’s not uncommon for early-stage teams to lean on CS to improve renewal rates and buy time for their software to catch up.

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OpenView Labs

MARCH 10, 2020

At some point in every software company’s growth comes the great challenge of tackling the enterprise market. brought together CTOs from PlanGrid, One Medical and AdRoll to discuss what they look for when evaluating software. A lot of our clients want to target CTOs or C-level executives,” said Valentino Volonghi, CTO of AdRoll.

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SaaStock

MARCH 29, 2019

The Gold: these are very rare and hard to achieve at the scale-up stage, so you’ll mostly encounter them with startups. That’s the advice, Petri Hollmén picked up on the more technical side of things from the opening session on Day 2 with Cal Henderson, CTO of Slack. Hire Game Changers to Propel Growth. Think about it.

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Kellblog

APRIL 4, 2021

The CEO said to the CTO as we were leaving, “spend the $9M anyway.” To investors [4], advisors, and startup execs as a reminder that founders are not managers, even though sometimes we might like them to act more as if they were. They apologize for missed quarters or bad hires. ” My jaw hit the floor.

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Chart Mogul

MARCH 9, 2020

An early entrant to the SaaS field, the company has pioneered a number of fields that are now commonplace in the industry — content marketing, the transparent startups movement, and remote work. Joel had what he calls “an honest conversation” with Buffer’s CTO Dan. Established in 2010, Buffer hardly needs an introduction.

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Sales Hacker

MAY 5, 2021

As Director of RevOps, he scaled his team at Sendoso by hiring smart generalists to lead their own teams of MOps, SOps, CSOps. In fact, she says that you will probably be thrown new software tools every three months in a RevOps job. Brad Smith , Co-founder and CEO of Sonar Software / Founder at Wizards of Ops. No, seriously.

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Andreessen Horowitz

MARCH 20, 2024

But we knew that at some point we were going to get to the point where software would be able to generate answers. And a lot of the time, GPT-3 could not write as good of an answer as what the best human answer was that had been written, but it could write an answer instantly to any question. You know, incumbents versus startups.

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Valerian Tech

JANUARY 22, 2024

Introduction Innovation – a term that resonates deeply within the halls of tech firms and startup incubators alike. Companies like Valerian Technology, with a focus on technology consulting and software architect services, play a pivotal role in this ecosystem, driving both innovation and economic prosperity.

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Mucker Capital

APRIL 6, 2023

Hila Qu joined Mucker’s Tony Yang for an Ask-Me-Anything (AMA) conversation about Product-Led Growth (PLG) for Startups to kickoff the 2023 Mucker Growth Series. Hila Qu has been the Head of Growth or VP of Growth at a number of different companies and startups, most notably Acorns and GitLab. That is a natural hurdle for PLG motion.

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Mattermark

AUGUST 23, 2017

Fred Wilson counters the argument that Resource Constraints make it difficult to succeed as a startup, saying that great operators are never limited by a lack of funding or engineers. Our CTO Kevin says: “It’s like the beginning of people’s imagination with computer games, which is awesome.”

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Natalia Luneva

APRIL 30, 2021

SaaS Community Marketing: 11 stories from software companies. 1 Matej Kukucka, Head of Marketing at LiveAgent (Help desk software) says: “ We run our community on Facebook because it’s where most of the SaaS communities are being hosted. . #2 What’s the most essential thing for an early-stage startup?

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Intercom, Inc.

DECEMBER 21, 2021

Will Larson , CTO of Calm. Des Traynor , Co-founder and CTO of Intercom. We chat with Maggie about all things sales – from laying down a solid foundation to hiring the right people and, finally, scaling the team into hyper-growth. Speed is every startup’s biggest competitive advantage.

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Upscope

JANUARY 5, 2020

A lot of startups built the equivalent of Dropbox but never became Dropbox. If you position around "time saved" you lose money Jason Cohen has built and sold several companies and is the Founder and CTO of WP Engine. Pricing as part of positioning The article also covers notes on how they priced the software.

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OpenView Labs

JUNE 18, 2020

Welcome to In CASEYou Missed It, where I take a brief break from my Weekly Walks to get to know some of the most interesting and innovative personalities behind the greatest startups in the world. I tell them that I do what I do with music, but with software engineers. And hiring people who are better than you.

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