Incredo

JULY 14, 2019

That means a company generates revenue on a regular basis based on how many customers it has and what subscription plan they choose. People were using subscription-based services when the world couldn’t even dream of having computers or, moreover, think of developing software. Boring, right?). Key finding?

Payment Features 184

Payment Features SaaS Payments Payment Methods Subscription 184

Stax

MARCH 18, 2025

Data cited by Statista shows that the software as service is expected to hit $299 billion by the end of 2025. Join the payments-led growth movement Sign up to keep up-to-date with the latest trends in payments, vertical SaaS, and technology from industry experts. Customer lifetime value. More on that later.

Scale 117

Scale Payment Services Payments SaaS Payments 117

Subscription Flow

MAY 22, 2024

First impressions are rarely the last impressions, but they can prove to be just that for your company if you do not strategize a high customer lifetime value (LTV) for SaaS businesses. When customers consistently return to make purchases, it is usually a positive indication that your company is doing well.

Customer Lifetime Value 52

Customer Lifetime Value SaaS Payments Payment Services Technical Advisors 52

FastSpring

APRIL 26, 2022

In part two, we’ll cover five churn-prevention strategies that have been successful in other SaaS businesses. Part I: SaaS Churn Benchmarks Part II: 5 Proven Strategies for Reducing SaaS Churn Part III: Churn Definitions and Additional Resources. Part II: Five Proven Strategies for Reducing SaaS Churn. Table of Contents.

Benchmarks 147

Benchmarks Churn Payments SaaS Payments 147

SaaStr

APRIL 30, 2022

Average Revenue per Customer. Customer Lifetime Value (LTV). Customer Acquisition Cost (CAC). & Sitting down with folks and helping them to integrate Stripe on their U app. And what are the different pricing strategies? And it can actually be helpful in terms of customer acquisition.

SaaS Payments 246

SaaS Payments Metrics Payment Methods Scale 246

SaaStr

FEBRUARY 19, 2019

The promise at the heart of the SaaS business model has always been that by sacrificing relatively large one-time payments, you’d maximize revenue over the long-term lifetime of the customer. In four letters, the promise of the SaaS model is CLTV (Customer Lifetime Value). So what’s the solution?

Customer Success 162

Customer Success Payment Solutions SaaS Payments Scale 162

How To Buy Saas

DECEMBER 20, 2024

Most SaaS businesses prefer to manage their accounting processes through cloud-based software solutions, but even for that you need to know the nitty-gritties of SaaS accounting. In this blog, we will cover all of these and provide the best solutions to some common challenges as well.

Payment Services 52

Payment Services SaaS Payments Payment Solutions Payment Features 52

User Pilot

JULY 20, 2023

Attrition is the bane of every subscription business; low retention rates will result in a duce and the customer lifetime value and revenue will plummet. But you can turn all that around with the right strategies. The main reasons for customer churn are: Bad product-customer fit. Bad customer service.

Churn 98

Churn SaaS Payments Payment Solutions Strategy 98

User Pilot

MARCH 25, 2024

While acquiring new customers is important, it’s more expensive than customer retention. In this article, we explore what customer attrition is, why it matters, and 15 effective strategies for strengthening customer relationships, boosting loyalty, and driving long-term growth. Book a demo now to learn more!

Underperforming Technical Team 104

Underperforming Technical Team SaaS Payments Payment Methods Payment Solutions 104

User Pilot

OCTOBER 6, 2022

How can you analyze customer behavior in-app to deliver unparalleled in-app experiences? What customer data can you collect to derive valuable insights and improve retention? In this piece, we’ll cover everything you need to know about customer behavior analysis. Hotjar — for recording user behavior in-app.

Payment Solutions 98

Payment Solutions Underperforming Technical Team SaaS Payments Customer Lifetime Value 98

ChurnZero

APRIL 25, 2025

Customer teams have more data at their fingertips than ever before. Onboarding and retention strategies are standard practice. What do our CS leaders and teams do with mountains of historical, behavioral, and customer journey data? And the shift to better integrate CS and sales is well underway. Where can you start?

Forecasting 52

Forecasting Customer Success Payments Data 52

Stax

APRIL 17, 2025

This guide explores the ins and outs of SaaS upselling, from the strategies that work best to the tools and timing that maximize results. TL;DR SaaS upselling helps increase revenue from existing customers by guiding them to higher-tier plans, unlocking premium features, or expanding usage. What is SaaS Upselling?

Payments 88

Payments Merchant Services SaaS Payments Payment Services 88

User Pilot

APRIL 3, 2024

PLG and SLG differ in focus: PLG centers on product appeal for growth, while SLG relies on sales strategies and personal interactions. Product-led growth business suits products that meet unique market needs, have a quick value realization for users, and fit a freemium model.

Innovation 104

Innovation Payments Strategy Payment Solutions 104

Valuize Consulting

OCTOBER 18, 2024

We’ll examine how these teams can align their efforts with customer success, ultimately driving meaningful outcomes for B2B customers. Defining Customer Value in B2B In the context of B2B relationships, customer value should be understood as more than just the exchange of goods or services for payment.

Customer Lifetime Value 52

Customer Lifetime Value Payment Services Technical Advisors Payment Solutions 52

FastSpring

JULY 16, 2019

One of the best ways to reduce costs and decrease time-to-market is to use a SaaS-friendly billing system. Since SaaS-friendly billing, also known as recurring billing , is designed specifically for companies who sell online services with a subscription model, it offers many advantages over a typical payment system.

Payment Methods 97

Payment Methods Payments SaaS Payments Payment Services 97

User Pilot

NOVEMBER 28, 2023

On your way to building a go-to-market strategy to launch a new product, you might wonder the former question a lot. So, let’s start with the basics: TL;DR A Go-To-Market (GTM) strategy is an action plan that outlines the time, the place, the positioning, the audience, and the goal of a new product or service. Website traffic.

SaaS Payments 105

SaaS Payments Metrics Customer Lifetime Value Marketing 105

Neil Patel

SEPTEMBER 21, 2021

BNPL allows consumers to split large purchases into several monthly payments, interest-free. Customers don’t just like BNPL; it also encourages them to manage their budget in a way that helps them pay for higher-priced items. Several tools and apps offer this feature, including PayPal with their Pay in 4 option.

Payment Methods 134

Payment Methods Payments Merchant Services PayPal 134

Chaotic Flow

OCTOBER 8, 2013

Unfortunately, software companies have a bad habit of thinking about product in isolation from the rest of the marketing mix. Unlike other businesses, SaaS creates a real-time, always-on connection between the customer and the company through the SaaS product. SaaS Product Secret #5 | Capture Customer Content.

SaaS Payments 200

SaaS Payments Payment Methods Payments Scale 200

Baremetrics

JANUARY 18, 2022

How to Develop a Great Price Localization Strategy 1. Price localization can be done on its own or as part of an ecommerce personalization strategy. Ecommerce personalisation is a popular strategy for driving business growth by engaging more with your customers’ needs and giving them a unique shopping experience.

Payment Methods 98

Payment Methods Pricing Payment Services Social Media 98

User Pilot

AUGUST 14, 2023

Are you struggling with creating an effective growth marketing strategy? You need to know what in-app communication to implement to attract, engage, and retain a bigger customer base while maximizing revenues. Use growth loops like referral programs to drive potential users to your app. What is growth marketing?

Growth Marketing 98

Growth Marketing SaaS Payments Strategy Payment Methods 98

Totango

AUGUST 23, 2022

By charting the points in your SaaS customers’ journeys, you can plan how to deliver clients’ desired outcomes and satisfying experiences that promote subscription renewals and higher revenue. In this way, customer journey B2B touchpoints serve as a powerful tool for increasing the effectiveness of your customer success strategy.

B2B 122

B2B Payment Methods Payments SaaS Payments 122

FastSpring

APRIL 11, 2019

We’ve seen explosive growth in the field of subscription and recurring billing with more and more software and SaaS companies discovering how impactful implementing a subscription model can be for their long-term growth plans. In addition, scaling into international markets can become a more viable strategy for growing your business.

SaaS Payments 99

SaaS Payments Payment Methods Payment Solutions Payments 99

User Pilot

JANUARY 26, 2023

There are ten metrics you can use to measure customer loyalty. Celebrate customer success with gamification. Implement an in-app knowledge base with self-help resources. Send payment reminders both through email and in-app to prevent involuntary churn. Whereas advocates need to become loyal customers first.

SaaS Payments 98

SaaS Payments Payment Solutions Metrics Payment Methods 98

User Pilot

JULY 23, 2020

You’re leaving cash on the table for your competitors to sweep up if you don’t have a strategy for retention marketing. So, in this blog we’ll show you how to keep your customers happy with a targeted retention strategy. And remember – happy customers are paying customers. Congratulations! Day 1 Retention.

Retention 95

Retention SaaS Payments Strategy Payment Solutions 95

User Pilot

APRIL 24, 2024

In this article, we’ll share everything you need to know for increasing customer renewals. TL;DR SaaS renewals includes the process of renewing a subscription to an online-hosted software service. Proactively managing SaaS renewals and customer engagement reduces both involuntary and voluntary churn.

SaaS Payments 104

SaaS Payments Retention Payment Services Payment Solutions 104

Baremetrics

SEPTEMBER 15, 2021

The ultimate goal of any developer with an idea for some useful software is monetization. Software monetization is simply the act of generating revenue from software. Let’s say you have developed an app that provides enough value to potential clients that you can charge money for its use. Payment ii.

Payment Features 95

Payment Features Payments Payment Solutions Subscription 95

User Pilot

FEBRUARY 21, 2023

TL;DR User adoption is the journey in which a customer becomes a regular user of your product and makes it part of their life. Adoption is indispensable for SaaS companies, as it effectively brings more MRR, increases free-to-paid conversions , lowers churn rates, boosts customer lifetime value (CLV), and expands word of mouth.

SaaS Payments 97

SaaS Payments Strategy SaaS Payment Solutions 97

Blulogix

MARCH 25, 2024

By BluLogix Team Mastering the Art of Complex B2B Recurring and Subscription Billing: Navigating Financial Process Complexity in B2B Subscriptions The financial backbone of B2B subscription models rests on efficiently managing complex processes spanning billing, payments, revenue recognition, and reporting.

Payment Services 94

Payment Services Payment Features Subscription Payments 94

Baremetrics

SEPTEMBER 2, 2021

Most SaaS businesses adopt a subscription-based model supported by a recurring payment system. Setting up a recurring payment system can be complicated and requires the right tools to measure, manage, and review payments regularly. Customer Lifetime Value iii. Table of Contents.

Payment Services 89

Payment Services Merchant Services Payment Features Payments 89

Subscription Flow

NOVEMBER 8, 2023

Whether it’s streaming services like Spotify or Netflix, software, meal kits, or even a monthly book club, consumers are embracing the convenience and value that subscription services offer. In this blog we’ll demystify what a Square subscription system can do for your subscription-based business.

Payment Features 59

Payment Features Payment Solutions Payments Subscription 59

User Pilot

OCTOBER 24, 2023

In this guide, we’ll be going over what usage-based pricing is, the benefits of a usage-based pricing model, different types of usage-based pricing, and a few examples from SaaS companies that have effectively deployed this strategy! Usage-based pricing could use tiers, units, volumes, or impact as its basis for subscription cost.

Pricing 105

Pricing Payment Solutions SaaS Payments Payments 105

User Pilot

OCTOBER 5, 2023

This metric helps SaaS companies choose the most effective customer acquisition channels , diagnose inefficiencies in customer retention strategies , and inform pricing decisions. Additional metrics to track alongside the CAC payback period include Customer Lifetime Value (CLV or CLTV) and the LTV:CAC ratio.

SaaS Payments 105

SaaS Payments Customer Lifetime Value Acquisition Payment Solutions 105

User Pilot

FEBRUARY 21, 2023

TL;DR User adoption is the journey in which a customer becomes a regular user of your product and makes it part of their life. Adoption is indispensable for SaaS companies, as it effectively brings more MRR, increases free-to-paid conversions , lowers churn rates, boosts customer lifetime value (CLV), and expands word of mouth.

SaaS Payments 91

SaaS Payments Strategy SaaS Payment Solutions 91

FastSpring

NOVEMBER 22, 2022

Integration of PLG and sales-led business models: Supporting multiple GTM strategies has become the standard for SaaS. Localization: More and more SaaS companies offer localized buying and in-app experiences. From pricing to payments, billing, tax management, and more.”. And they’re just the beginning. New Embedded Checkout.

Merchant Services 78

Merchant Services Payments SaaS Payments Payment Solutions 78

User Pilot

AUGUST 31, 2023

The purpose of customer acquisition is to expand and make more revenue. Customer acquisition marketing refers to the subset of strategies and activities within customer acquisition that focus on marketing techniques to attract and convert potential customers. What is customer acquisition?

Acquisition 110

Acquisition SaaS Payments Payment Methods Metrics 110

Neil Patel

AUGUST 6, 2021

With research showing that retail Ecommerce sales are set to be more than $548 billion by 2024 , you’ll want your customer retention strategy to be solid enough to get you a piece of that pie. This post will dive into the strategies you can use to boost your customer retention rates. So, let’s get to it, shall we?

Payment Methods 142

Payment Methods Payments Payment Solutions Payment Services 142

FastSpring

JUNE 5, 2019

By giving your customers a subscription option, they can purchase your product over and over without having to think about it. And you won’t have to think about it either; you can increase your customer lifetime value in your sleep by simply offering a subscription option. Personalize Follow-ups.

Payment Methods 104

Payment Methods Payment Solutions Software Review Payment Services 104