SaaStr

JANUARY 29, 2021

Because SaaS requires so many functions beyond engineering, especially if it’s sales-driven … outbound, SDRs, inbound, field sales, marketing, customer success, support, more complex product management, etc. They are often a bit shocked at how many people they are going to need to hire as they cross $10m ARR. Director Demand Gen.

Sales Hiring 350

Sales Hiring Headcount Scale Engineering 350

User Pilot

MARCH 4, 2024

A good example of progressive disclosure in SaaS is an interactive walkthrough that reveals key activation tasks one step at a time. Progressive disclosure Progressive disclosure means strategically revealing information in stages, presenting only what the user needs at a particular moment.

Data Analysis 105

Data Analysis Data Construction Interviewing 105

FastSpring

APRIL 26, 2022

Last week, I canceled an annual SaaS subscription (I had three weeks left until renewal). In the language of SaaS, I churned. In part two, we’ll cover five churn-prevention strategies that have been successful in other SaaS businesses. Part I: SaaS Churn Benchmarks. Is There an Ideal Churn Rate for SaaS?

Benchmarks 147

Benchmarks Churn Payments SaaS Payments 147

User Pilot

MARCH 15, 2024

What is data-driven analytics in SaaS? How to conduct user data analysis? TL;DR Data-driven analytics describes the process of collecting, analyzing , and interpreting customer data to help organizations make better-informed product and strategic business decisions. Why is it important? 2 reasons for that.

Data 104

Data Data Analysis SaaS Software Review 104

SaaStr

FEBRUARY 6, 2023

More people are adopting cloud-based products across industries leading to rapid digital transformation and SaaS hypergrowth. After extensive user research, data analysis, and internal discussion, Uber launched the feature—and it backfired. How can you scale while staying relevant to the user? billion dollars.

Travel 240

Travel Scale Marketplace as a Service Management 240

Tom Tunguz

DECEMBER 3, 2023

How Markets Value SaaS in 2023. The Paradox of AI and Data Roles: How Automation Will Increase Demand for Data Professionals. As data becomes critical to developing products, the need for data professionals only grows, even if AI automates rote data analysis & retrieval.

Artificial Intelligence 192

Artificial Intelligence ChatGPT Generative AI AI 192

SaaSX

FEBRUARY 11, 2020

While it’s true that software services have existed since the 1960s , the rise of cloud computing brought the SaaS platform into its own. The last decade was a great time for software and SaaS alike, but we believe the best years are ahead. For those is us in the SaaS world, this only the beginning! Product-led growth.

Trends 120

Trends Artificial Intelligence SaaS Mobile 120

User Pilot

AUGUST 15, 2023

How can SaaS companies use self-service analytics to gain the insights they need to drive product growth ? TL;DR Self-service analytics tools enable non-technical product teams to access and analyze customer data without dev or data scientist support. Using AI tools will speed up data analysis and help you avoid errors.

SaaS 98

SaaS Data Analysis Artificial Intelligence Government 98

User Pilot

JUNE 28, 2024

If you are a SaaS company, the chances are you’ve come across the term “self-serve analytics” at some point online. Unlike traditional data analysis methods, self-serve analytics equips everyone in your organization to explore data and take the right actions in real time. Book a Userpilot demo to get started!

Underperforming Technical Team 104

Underperforming Technical Team SaaS Artificial Intelligence Data Analysis 104

User Pilot

DECEMBER 7, 2023

Thus, properly harnessing data-driven insights is key to achieving product growth and business success. This article explores what data-driven insights are and why they are important. It will also guide you through uncovering and harnessing these insights in your SaaS business. Create and analyze onboarding flows in Userpilot.

Payment Methods 105

Payment Methods SaaS Payments Data Payments 105

OpenView Labs

JANUARY 19, 2021

A few years back, we launched a tool for SaaS companies to assess their pricing maturity and get advice on how to take their pricing to the next level. Now we’ve had more than 2,200 SaaS companies participate. SaaS companies could choose anything from a low priced, seat-based model to a highly granular, usage-based model.

Pricing 115

Pricing SaaS Sales Hiring Scale 115

User Pilot

JUNE 17, 2024

Effectively analyzing data from your user feedback will also help you eliminate assumptions and create marketing strategies that positively impact your audience. TL;DR Survey data analysis is the process of turning raw data into insights that can help you improve your business. Types of survey data and their attributes.

Data 105

Data Data Analysis Software Review User Experience 105

User Pilot

JULY 22, 2024

In a fast-paced industry like SaaS, leveraging business analytics effectively can be the key to staying competitive and driving product growth. Business analytics offers invaluable insights that help SaaS companies optimize operations, enhance customer experiences, and make data-driven decisions.

Business 104

Business SaaS Artificial Intelligence Machine Learning 104

Panintelligence

JUNE 7, 2024

The margin for error is slim in the fast-paced world of Software as a Service (SaaS). To ensure your SaaS application stands out and thrives, it's crucial to avoid common pitfalls that can hinder your success. If you're looking for advice on Extracting, Transforming and Loading data read our advice on the best ETL tools ).

CTO Hire 98

CTO Hire SaaS Business Underperforming Technical Team 98

User Pilot

MARCH 6, 2024

Ready to start conducting product trend analysis for your SaaS? Try Userpilot and Take Your Customer Satisfaction to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is product trend analysis? However, three basic analysis types are the most popular and frequently used.

Trends 102

Trends SaaS Data Analysis User Experience 102

User Pilot

OCTOBER 30, 2023

Company data is one of the most valuable assets that a SaaS business can have. As such, implementing a data maturity model to get the most out of new insights will help you act on your product analytics instead of becoming distracted by vanity metrics. Customer data analysis. Get your free Userpilot demo today!

Data 105

Data Underperforming Technical Team Government Scale 105

User Pilot

MARCH 14, 2024

Looking for customer analytics use cases that can significantly improve your SaaS? This article lists key use cases for SaaS and explains how to implement them to unlock customer satisfaction and product growth. 9 use cases for customer analytics in SaaS: Test your onboarding flows with A/B testing. You’re at the right place.

Customer Lifetime Value 105

Customer Lifetime Value SaaS Underperforming Technical Team Churn 105

User Pilot

NOVEMBER 23, 2023

Data analysis is vital for informed decision-making. Data analysis and decision-making It’s difficult to imagine the work of a SaaS PM without product analytics. If you’d like to learn how Userpilot can help you develop your data analysis and customer research skills, book the demo!

Management 105

Management Technical Review SaaS Leadership 105

User Pilot

JUNE 5, 2024

TL;DR Customer retention software is an umbrella term for various applications that enable SaaS teams to improve customer satisfaction , reduce customer churn, build stronger customer relationships , and secure a stable revenue stream. Their purpose is to give you the data necessary to make informed prioritization and optimization decisions.

Retention 105

Retention Software SaaS Social Media 105

User Pilot

AUGUST 27, 2024

When it comes to product analytics , data is king. Traditionally, SaaS companies had developers define important user actions and add custom tracking code to capture these events. Auto-capture simplifies data collection and democratizes data analysis across the organization thanks to its effortless setup.

Software Review 105

Software Review Underperforming Technical Team SaaS Scale 105

User Pilot

JANUARY 23, 2023

A properly-crafted growth marketing framework brings clarity and direction to your SaaS business. The best SaaS growth frameworks follow the AAARRR funnel. Step 1: Perform data analysis The first step to creating any successful growth marketing framework is data analysis. What are your pain points?

Growth Marketing 98

Growth Marketing Marketing Growth Hacking SaaS 98

User Pilot

MAY 31, 2024

Would you like to learn how to design a SaaS metrics dashboard for your team without any coding? In the article, you will find examples of various SaaS dashboards and learn how to create them with Userpilot analytics. What is a SaaS dashboard? SaaS Metrics Dashboard. Why do you need a SaaS analytics dashboard?

Metrics 105

Metrics SaaS Retention Trends 105

User Pilot

FEBRUARY 21, 2024

In SaaS, the top data analytics trends can either be a revolution or just fluff. So what are the trends in the data analytics landscape that are actually important for product management ? This way, data can be processed and analyzed right where it’s generated—making it far faster. Source: Samsung Semiconductor.

Trends 102

Trends Artificial Intelligence Data Outsourced Development 102

User Pilot

JANUARY 31, 2024

Zoho Analytics is a business intelligence and analytics platform offering many features to meet diverse data analysis requirements. Here are some of its key features: Data Management : Categorize and manage datasets effectively with smart data cleansing, transformation, enrichment, and catalog data features.

Management 105

Management Scale Software Review SaaS 105

User Pilot

FEBRUARY 15, 2023

Well, this depends on your product, how established your SaaS business is, and what kind of insights you need. Let’s have a look at the most important features that matter for SaaS products. User segmentation based on user behavior data, not just demographics. Only then, go shopping! Book the demo!

Software Review 98

Software Review Management Systems Review SaaS 98

Stax

MARCH 17, 2025

Based on an internal PayPal data analysis of Pay Later retailers, October 2020 through August 2023. Data inclusive of transactions using PayPal Pay Later products across 7 markets (US, UK, AU, DE, FR, IT, ES).

Merchant Services 88

Merchant Services Stax PayPal SaaS Payments 88

User Pilot

SEPTEMBER 7, 2023

In this guide, we’re going to go through: The SaaS analytics you can gather through surveys. TL;DR Analyzing survey data can help you identify patterns, get ahead of issues, and make data-driven decisions moving forward to reduce churn while improving customer satisfaction. Why should you analyze SaaS survey data?

SaaS 103

SaaS Scale Churn Technical Review 103

User Pilot

JULY 29, 2024

Quantitative data is objective, handles large datasets, and enables easy comparisons, providing clear insights and generalized conclusions in various fields. However, quantitative data analysis lacks contextual understanding, requires analytical expertise, and is influenced by data collection quality that may affect result validity.

Data 105

Data Data Analysis User Experience Trends 105

User Pilot

APRIL 24, 2024

This includes the SaaS industry too. In this article, we explain: Why investing in AI in SaaS is a must. TL;DR AI helps SaaS teams improve productivity by automating repetitive tasks. This enables SaaS teams to adjust strategies promptly for optimal performance. How to implement AI to build better products.

AI 96

AI Artificial Intelligence SaaS Generative AI 96

User Pilot

NOVEMBER 26, 2023

Boosting and optimizing the conversion rate is vitally important for all product managers and savvy SaaS owners. In this article, we're going to: Set out how quantitative data analysis can lead to conversion optimization. How to leverage CRO analytics data to enhance conversion processes. Let's explore them!

Data 105

Data SaaS Trends Churn 105

User Pilot

JULY 26, 2021

These user analytics tools can provide identifiable data (e.g., Userpilot) or non-identifiable data (e.g., Why is user analytics important for SaaS? Most importantly, you can utilize user analytics to improve the crucial SaaS metric – customer retention, including Day One retention. Google Analytics).

SaaS 98

SaaS Onboarding Retention Acquisition 98

User Pilot

MAY 30, 2023

The number of no-code analytics tools available for SaaS product teams increases steadily year after year. We further explore the main benefits of no-code analytics, the data types you can track without writing code, and look at a few no-code analytics tools that can help you make data-driven product decisions.

SaaS 97

SaaS Artificial Intelligence Machine Learning Scale 97

User Pilot

APRIL 3, 2024

To make your life a little bit easier and help you choose the best dashboard analytics tool for your SaaS, we’ve produced a guide of 12 excellent platforms available on the market in 2024. TL;DR Dashboards display critical business data in real-time, streamlining decision-making and focusing on key metrics. Let’s dive in! InfoCaptor.

Scale 104

Scale SaaS Mobile Data Analysis 104

User Pilot

JANUARY 22, 2024

What factors should you consider when choosing one for your SaaS business to provide the best assistance to your customer ? In SaaS, the low-touch and hybrid models are more popular, while enterprise software – very high-touch, so consider your industry when choosing the model. What are the most common customer success models?

Customer Success 103

Customer Success Sales Hiring Scale SaaS 103

User Pilot

OCTOBER 31, 2022

This article will help you analyse qualitative data and fuel your product growth. We’ll walk you through the following steps: 5 qualitative data analysis methods. 5 steps to analysing qualitative data. Qualitative data analysis is the process of turning qualitative data into insights.

Data 98

Data Data Analysis Interviewing Underperforming Technical Team 98

User Pilot

MAY 14, 2023

To make the choice a bit easier for you, we’ve created a list of the best tools for tracking events available for SaaS teams in 2023. It uses machine learning for customer data analysis. Many options are available, and the information online is not always complete or objective. Let’s get right to it!

SaaS 98

SaaS Scale Social Media Pricing 98

User Pilot

OCTOBER 12, 2023

What are user data analytics? From this article, you’re going to find out about different types of user data analysis and how to develop a user data analytics strategy that will help your team make data-driven decisions to enhance customer and product experience. User data analytics: trends analysis.

Data 105

Data Data Analysis User Experience Trends 105