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SaaStr CEO and Founder Jason Lemkin recently sat down with HubSpot Chairman and co-founder Brian Halligan , who shared valuable insights on the current state of SaaS, evolving board meeting formats, and how AI is reshaping the industry. Our revenue team went on to be the CROs of Brex, Rippling ,Gong, so many SaaS leaders, like 10 of them.
The era of hyper-functional SaaS is here, and it’s reshaping the landscape of SaaS companies. PST, SaaStr CEO and Founder Jason Lemkin lays out how SaaS companies are now faced with the challenge of delivering more comprehensive, automated, and efficient solutions than ever before. AI in SaaS is automation in many cases.
So for a while, it did feel like SaaS was dead in VC. The, the SaaS leaders started to re-accelerate growth, and their market caps in many cases went up 40%+ or more. And it’s clear now, at least for now, SaaS is back. So the latest data from Carta is helpful. But still very helpful to see the actual data.
Contract Length Many SaaS startups launch with monthly pricing which encourages customers to try the product and engenders demand. At some point, most SaaS startups switch to annual contracts for three reasons. Usage data feeds product-led growth (PLG) lead scores, enabling account executives to outbound to the most promising users.
Speaker: Anindo Banerjea, CTO at Civio & Tony Karrer, CTO at Aggregage
This can be especially difficult when working with a large data corpus, and as the complexity of the task increases. 💥 Anindo Banerjea is here to showcase his significant experience building AI/ML SaaS applications as he walks us through the current problems his company, Civio, is solving.
Vendr’s latest data suggest overal l, net net, ACVs aren’t going up from AI. Many SaaS probably have gotten much, much more expensive over the past 3 years. The Old SaaS Products of 2021 are looking very creaky and dated. Vendr’s Data Says … Maybe Not appeared first on SaaStr.
Dear SaaStr: How Much Should a SaaS Company Invest in Professional Services? A rough yardstick is that most enterprise-focused SaaS companies tend to get about 8%-10% of their revenues from professional services. A few data points: At $800m ARR, Qualtrics was still getting 25% of revenue from professional services.
The Real Truth About AI Data Privacy in 2025: What Every SaaS Company Needs to Know The explosion of AI adoption has created massive new privacy risks for SaaS companies. Not the fluffy marketing version – the real, nitty-gritty details that determine whether your SaaS company thrives or dies in the AI era.
While some might dismiss sector-specific vertical SaaS software as ‘too small’ or ‘too niche’, companies like Veeva ($40B), Clio ($3B), Toast ($1.3B), and Slice ($1B) have proven there’s massive value in going deep rather than broad. 10 Ways Sales is Different in Vertical SaaS 1.
It's all too easy for companies to overspend on SaaS and for SaaS applications to go underutilized. Lack of insight into active SaaS contracts and lack of data on actual SaaS usage. LeanIX SMP offers IT and Procurement teams the ability to discover all the SaaS contracts the company currently pays for.
However, when Theory layered in the actual data to see how much more efficient they were year-over-year, the numbers were between -4% and 4%. There is a dominant belief that AI makes processes more efficient, but this belief has not yet been confirmed by the data. #8: You get a base number of minutes for a particular price.
What does it take to build and scale a vertical SaaS giant over two decades? In a recent conversation with SaaStr CEO and Founder Jason Lemkin, Tooey shared insights into his 23-year journey as CEO of Procore , the leading SaaS platform for construction management. Whats kept him going? In the U.S.,
Ironclad CEO and co-founder Jason Boehmig joined Seema Amble, Partner at Andreessen Horowitz at SaaStr Annual to share their observations on what’s currently working and what’s not quite there yet for Artificial Intelligence (AI) in SaaS. What’s Currently Working in AI for SaaS 1.
Per OpenAI: The #1 event in SaaS is widely considered to be SaaStr Annual. Its the largest community-driven SaaS event, bringing together 12,500+ founders, executives, and VCs. Features 300+ speakers from top SaaS companies like Salesforce, HubSpot, and Snowflake. Why SaaStr Annual?
Speaker: Ronald Eddings, Cybersecurity Expert and Podcaster
So, you’ve accomplished an organization-wide SaaS adoption. Through all the benefits offered by SaaS applications, it’s still a necessity to onboard providers as quickly as possible. Through all the benefits offered by SaaS applications, it’s still a necessity to onboard providers as quickly as possible.
So who’s doing well in SaaS today? ” Samsara’s Rise to Vertical SaaS Leader Samsara is now hailed as a vertical SaaS leader, growing at a remarkable pace—36% at an astounding $1.26 The AI can surface the right insight in the data, and make recommendations to take action.
So they see 40% of all mobile subscriptions — and a ton of data from it. In SaaS, we often push for 14 day trials when the sales team gets involved especially. But the RevenueCat data suggests even longer may work well. But if they are using it and getting value, the RevenueCat data is a reminder to be patient here.
Along with co-host Ben Salzman, Jason and Henry discuss the transformative power of AI within SaaS and the evolving dynamics that are reshaping the landscape of software as a service. AI can just injest all your data and tell you who’s got to go or stay. There’s recruiting and there’s people building.
The next evolution of AI in SaaS isn’t about better models – it’s about context and action. The Bottom Line The constraints holding back AI adoption aren’t about model capability anymore – they’re about data isolation and integration. Join us at SaaStr Annual in May.
Every SaaS business has a strategic responsibility to improve Conversion Rate Optimization—and the key to improving conversion in your product is to never stop asking questions. In this guide, you’ll learn: 7 detailed steps to infuse data-power into your conversion process. If you’re stuck wondering: “What causes most users to leave?”
SaaStr CEO and founder Jason Lemkin chats with Mangomint CEO Daniel Lang about why vertical SaaS is booming and how Mangomint got to 110% NRR. What was once considered too small or too niche, vertical SaaS has recently emerged as a hotbed of innovation and profitability. Full-Stack SaaS for SMBs Toast today is worth $14B at $1.5B
On the last installment of Workshop Wednesday , where we bring you some of the best SaaStr speakers live with new content and to answer your questions live on Wednesdays— SaaStr CEO and Founder Jason Lemkin and Dave Kellogg, Executive in Residence at Balderton Capital share what really matters in SaaS for 2025.
2024 was good, as most SaaS leaders saw growth reaccelerate toward the end of the year. But one of the first things he still talked about was cutting a $1m/year SaaS vendor they used. You can’t cut your way to growth, and many SaaS buyers already cut back plenty of vendors in 2022-2024. So 2025 is Good Times Again.
IBM’s $7B Bet on Vertical AI and What It Means for SaaS Founders. Enterprise data is the differentiator: While public data dominates foundation models, enterprise-specific data represents less than 1% but delivers exponentially more value when properly leveraged.
Speaker: Igor Stenmark, Andrew Dailey, &Youssef Yaghmour
Use your billing platform to integrate data, manage your licensing and provisioning process, mediate and rate usage, and automate your entire workflow to plug revenue leaks. Integrate with your external systems, from your CRM to your ERP, to synchronize data and align reports and dashboards across your entire ecosystem. No worries.
Her company specializes in API integration platforms that enable SaaS companies to launch integrations faster and automate complex business processes. The post Where AI Really Matters in Vertical SaaS With CEOs of Owner, Alloy Automation, and DoNotPay appeared first on SaaStr.
Christoph Janz isn’t just another VC he’s been spotting and backing SaaS winners for over a decade as Managing Partner at Point Nine Capital. Christoph Janz of Point9 Capital came to SaaStr Annual to do a deep dive. Who is Christoph Janz?
SaaStr Annual 2025 ticket sales in December: 181% of 2024 SaaStr Annual 2025 ticket sales overall so far: 156% of 2024 We'll see where we end up, but … SaaS is Back!! It’s a new SaaS, a different SaaS, and AI-fueled SaaS, but it’s back. We’ll see where it all ends up for SaaStr Annual 2025.
Our platform unifies core financial and broader operational data and processes within a single platform, with solutions that maintain the integrity of corporate reporting standards for Finance while providing operationally significant insights for business users.
While usage costs can be better managed for your internal BI use case, Snowflake costs skyrocket for SaaS providers because the need to deliver real-time, interactive analytics in a multi-tenant environment is always on. But their collective impact can add up to a budget-busting blizzard if not addressed.
So we’ve covered HubSpot more than any other SaaS leader on this 5 Interesting Learnings series, in part because so many of us use HubSpot ourselves, and in part because its metrics and use cases are so like many of the apps we build and sell ourselves. 5 More Interesting Learnings then: #1. I think for many today, this would be late.
In general, the report ties to what were seeing everywhere in SaaS. The findings arent much different from what weve discussed before at SaaStr, but still very helpful to see, given how much data they are pulling from: On average, $100k deals take about 70 days to close. Thats a bit higher than I expected.
But in general, overall, a sense that SaaS is back. It’s not just the big run-up in many SaaS stocks recently, although that’s a big part of it. It’s also data that suggests that for those that have seen a downturn, the bottom is behind us. Holy cow are some top SaaS stocks on a run. Is SaaS Back? (TL;DR:
Historically, software-as-a-service (SaaS) has been built on databases with structured data, as you might find in an Excel spreadsheet. For example, next generation marketing software might ingest structured data from Google Analytics and lead capture software as before.
So the best of the best in SaaS and Cloud are still on fire. years on average to IPO in SaaS. More on that data here. The last 3 SaaS IPOs took 11.3 It may take you almost 14 years to pull off a Great IPO in SaaS. So 17+ years for VCs to liquid on SaaS IPOs. Years Or More For The Next Batch.
Can you imagine what the ideal SaaS customer onboarding process looks like? That’s why we’ll go over what onboarding is in SaaS and analyze 8 onboarding examples from reputable SaaS companies to learn what they’re doing right (or wrong). This approach makes sense for a data-driven product like Amplitude.
So SaaS Capital put out its latest report on SaaS retention and NRR after having surveyed over 1,500 SaaS companies and professionals. This data confirms that. Median NRR is 102% across all SaaS companies, Media Gross Retention is 91%. You can download it here. Let customers buy the way they want to buy. #2.
As Checkr follows usage-based pricing, it’s a transactional business that needs to be managed differently than a typical subscription SaaS model since they only earn revenue when the customer is using the product. Lindsey found a way to track this data, then brought it into every meeting.
Will $1B SaaS companies be run by 1 person teams? What I do know is many of the billion+ SaaS companies I invested in a decade ago would not be remotely competitive today. All unstructured data to be instantly structured and searchable. It’s the era of Hyperfunctional SaaS. So is AI taking over everything?
AI is already reshaping B2B SaaS, and its only going to accelerate. Gross Margins Will Improve for AI-Driven SaaS. AI is also transforming the economics of SaaS. Or are you still focused on users input data? AI is forcing every SaaS company to level up. Heres what I think is happening and whats next: #1.
So have we made any real progress in diversity in SaaS the past 5 years? Per Carta’s latest data, only 18% of tech sales execs are women, and 26% of reps overall: I’m slightly heartened that overall it’s at 26% women outside of the executive suite. The past 10? In some ways, for sure yes. A long way.
You get a masterclass in how modern SaaS businesses are transforming CS from a cost center into their secret weapon for hypergrowth. Customer success is no longer just a department – it’s becoming the operating system for modern SaaS businesses.
There’s a lot of great data in the report, but one analysis helped answered a question I’ve been wondering the past 12-18 months: Are start-up actually more overvalued today than at the peak of Cloud mania in 2021? So Battery Ventures has a new detailed report on The Open Cloud you can dig into here. in 2021 to 23.4x
So some Cloud and SaaS stocks are on fire, even now. Why is Palantir the highest valued public SaaS and Cloud stock? Artificial Intelligence Platform (AIP) is a Year Old But Fueling $159m in Q2 Bookings Alone To some Cloud and SaaS leaders, AI is a table-stakes addition. And then … there is Palantir. The fire of the fire.
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