Casey Accidental

NOVEMBER 13, 2019

As someone who has spent a lot of time building marketplaces in my career, a curious thing has happened over the last couple years. Founders have started reaching out asking for help converting their SAAS or SAAS-like business into a marketplace. Note: I am blatantly stealing Brandon Chu’s platform definitions for this.

Marketplace as a Service 106

Marketplace as a Service Business Model Business Underperforming Technical Team 106

SaaStr

MARCH 19, 2021

In drilling down to the cloud companies on that list, we find the majority of them on the Cloud 100: the definitive ranking of the top 100 private cloud companies that Forbes and Bessemer put together every year. Cloud Marketplaces. Fintech and crypto players are changing financial services forever. Product-led Growth.

Cloud 267

Cloud Scale Payment Methods Payment Solutions 267

Neil Patel

NOVEMBER 16, 2020

So naming just one as the definitive “best overall” option is impractical. With that said, there are definitely CMS platforms that are better than others, depending on your specific use cases and unique scenarios. If you can’t find a custom function from a feature marketplace, you’ll need to have a developer build one for you.

Payment Methods 141

Payment Methods Payment Solutions Systems Review Technical Review 141

Sales Hacker

OCTOBER 13, 2020

Why it’s hard to build a two-sided marketplace [13:38]. And the ones that aren’t are generally, kind of related industries, IT services and those sorts of things. And the other thing I learned is it’s very, very hard to build a two-sided marketplace, Sam. Show Introduction [00:10].

Marketplace as a Service 102

Marketplace as a Service CTO Hire Sales Recruiting Scale 102

Intercom, Inc.

MAY 2, 2019

Instacart is valued at nearly $8 billion and since joining, he’s helped to make the company’s services available to more than 80% of U.S. Even with Instacart’s enormous valuation, he continues to see tremendous growth potential for the service, similar to what he saw in Instagram’s early days. Thanks for signing up.

Marketplace as a Service 184

Marketplace as a Service B2C PayPal Scaling 184

Intercom, Inc.

JANUARY 16, 2020

Andrey explains why embracing the professional services sector in a unique way has paid dividends. We also think about community and consultants and professional services as an ecosystem around our product. Embracing professional services as a distribution channel. So our platform is also built for them to use. Andrey: Exactly.

Consulting 249

Consulting Marketplace as a Service Scale Development 249

SaaStr

JULY 22, 2020

One is two thirds enterprise, one third consumer, some healthcare as well now, and I would say, over the last few months, we have still continued with the same areas that we were excited about before so very much in marketplaces and consumer subscription and SAS. And so that’s definitely an area that we’re investing in.

Venture Capital 254

Venture Capital Investment Travel Marketplace as a Service 254

User Pilot

AUGUST 14, 2024

It also offers extensive integration options and a robust app marketplace. By offering a robust suite of integrated tools and customizable solutions, Salesforce supports various functions from sales to customer service. However, it isn’t just the user-friendly design that has led Slack to success.

Scale 90

Scale User Experience Acquisition Technical Review 90

Neil Patel

NOVEMBER 13, 2020

But Bluehost also provides domain registration services. Definitely make sure you get “Domain Privacy + Protection” located in the “Package Extras” section. I’d get them, but there are alternative third-party services out there that you can use for site backups and security. But Namecheap is definitely my favorite.

Payment Methods 145

Payment Methods Payment Services Marketplace as a Service Sales Hiring 145

Intercom, Inc.

MAY 28, 2020

Here are five quick takeaways: One of Aircall’s superpowers is that it built an App Marketplace – and then opened it up for partners to build their own integrations. Today, more than 60% of the tools on the marketplace have been built by third parties. We are definitely seeing very interesting things during that period.

Marketplace as a Service 186

Marketplace as a Service Cloud Government Retention 186

Neil Patel

DECEMBER 18, 2020

However, Wanelo’s recent decline has made it necessary for online sellers to look elsewhere for the services Wanelo provided. It’s definitely a Wanelo alternative you should consider. However, over the years, the platform has become a marketplace that attracts 5 million diverse shoppers. Consider the Number of Users.

Merchant Services 145

Merchant Services Marketplace as a Service Social Media Systems Review 145

Neil Patel

JUNE 22, 2021

It includes: Facebook Ads Business Pages Facebook Marketplace Facebook Groups. As I explained earlier, Facebook Ads are definitely not the only way to grow your brand through the platform. Join the Facebook Marketplace. If you sell products online, check out the Facebook Marketplace. What Is Facebook Marketing?

Social Media 145

Social Media Marketing Marketplace as a Service Advertising 145

Sales Enablement, SaaS and Growth

MARCH 23, 2020

There’s many definitions out there, but essentially, mental models are frameworks, principles and ideas which allow you to examine and solve problems in a systematic way and when applied correctly, help you think better. Network effects (marketplace). The right mental model is a shortcut to the right answer - they provide an edge.

Underperforming Technical Team 213

Underperforming Technical Team Scale Sales Hiring Marketplace as a Service 213

Intercom, Inc.

NOVEMBER 14, 2019

Kayti argues, “Even in self-service models, there’s a relationship that they’re feeling with your product.” For Yelp, that means creating advocates for both sides of their two-sided marketplace: the individual consumers as well as small business owners. We love the marketplace you’ve created.’”. We love you.

VP of Engineering 108

VP of Engineering Customer Success Churn Scale 108

SaaStr

JUNE 10, 2021

So the whole world of software as a service and cloud has just exploded and will continue to grow enormously. And if we look at the specifics of the word SaaS, software as a service. And service many times means it’s human beings doing it. So how does this even work with software as a service.

Outsourcing Services 154

Outsourcing Services Marketplace as a Service Outsourced Development Scale 154

SaaStr

MAY 14, 2023

Algolia went from zero to seven figures in revenue in 12 months, and the launch of their search as a service product, and grew pricing from $19 a month to $100,000, which sounds amazing. web services. ” Nicolas : VP of Marketing, definitely. We definitely under invested last year. Nicolas : Yeah, definitely.

Sales Hiring 278

Sales Hiring Sales Recruiting Scale Payment Methods 278

SaaStr

NOVEMBER 7, 2019

For me, one definition I like is the one from Bill Gates when he said, “the platform is when the economic value of everybody that uses it exceeds the value of the company that creates it” That’s what a platform according to Bill Gates. What would be your definition? Right, Renaud? What do you have in mind?

Payments 151

Payments Merchant Services Payment Solutions Payment Services 151

Intercom, Inc.

MAY 10, 2018

Andrew: Definitely. Switching to a different service is something that takes a lot of effort. Andrew: I started on the driver side of the business, and as everyone knows about marketplaces, the supply side is often the trickiest, hardest side. I saw both sides of the marketplace, which was a lot of fun.

Acquisition 224

Acquisition Marketplace as a Service Retention Startup 224

ChurnZero

FEBRUARY 8, 2022

This award is earned by software products and companies that provide best-in-class customer service products and experiences for their customers. Our customers’ performance and satisfaction are what motivate us to deliver the best possible software and service,” says Abby Hammer, chief customer officer of ChurnZero. “The

Software Review 98

Software Review Technical Review Software Marketplace as a Service 98

Neil Patel

OCTOBER 28, 2020

The answer to these questions will definitely impact the dropshipping company you choose. Dropshipping Marketplaces. A dropshipping marketplace is an online platform with a network of different dropshipping companies. Similar to an online marketplace, it’s a single location for you to find various suppliers.

Software Review 110

Software Review Marketplace as a Service Systems Review Scale 110

Neil Patel

SEPTEMBER 18, 2020

Certain insurance providers are definitely better for specific types of insurance, as well as other factors. Customer Service. This protects businesses sued by clients claiming damages for professional services that you provide. They are known for exceptional customer service. If not, look elsewhere.

Payment Methods 125

Payment Methods Business Technical Review Compensation 125

Sales Hacker

SEPTEMBER 2, 2019

Any activity that stimulates interest in a product/service and attracts potential customers for the purpose of filling the sales pipeline. The digital marketplace has made it easier to connect with people, but it’s multiplied the connections we manage on a daily basis. What Is Lead Generation? Cold Email. Conferences and Networking.

Scale 84

Scale Social Media Sales Hiring Marketplace as a Service 84

SaaStr

JULY 9, 2019

The challenge, however, is that because of the limited disposable income that both consumers and businesses have, you can’t charge a lot of money for services there. ” At this point we were offering the service for free. That’s very difficult for startups because startups by definition are new brands, right?

Scale 206

Scale Sales Recruiting Scaling SaaS Payments 206

TrackStreet

APRIL 26, 2024

In a competitive industry for a specific type of product or service, businesses often engage in pricing wars that lead to a steady decrease in the value of goods. Now you’re wondering: Is there more to the definition of Pricing Erosion? What usually causes it? And how can you avoid it? What is Pricing Erosion?

Pricing 52

Pricing Marketplace as a Service Technical Review Innovation 52

Intercom, Inc.

JULY 13, 2018

While this may sound simple, it can be incredibly challenging to find new opportunities for growth and customer acquisition in an increasingly crowded marketplace. Before I joined Intercom, I led all of Intuit’s small-business products and services, including QuickBooks accounting, payroll and payments. Makes sense, right?

Acquisition 156

Acquisition Strategy SaaS Payments Payments 156

Intercom, Inc.

SEPTEMBER 26, 2019

The litmus test is if you’ve created a marketplace: are people actually building on your product because there’s value that you’ve created, or is it just a nifty integration? The upside of having this big two-sided marketplace and extending your product into tons of different products with an API is quite large. But are they platforms?

Underperforming Technical Team 170

Underperforming Technical Team Marketplace as a Service Outsourced Development Development 170

Intercom, Inc.

JUNE 23, 2022

The process of purchasing software is increasingly complex – the choices for products and services are endless, and customers have a harder time parsing which companies to trust and which product will better cater to their needs. But once they’re happy with a service, they can help build trust with new customers as well.

Software Review 118

Software Review Trends Software Marketplace as a Service 118

Casey Accidental

OCTOBER 20, 2020

Casey’s first sequencing business models essay talked about the transition from a SaaS business model to marketplace business model, and why it’s so difficult. In this essay, we’ll go deeper into the gradients of marketplace models that a company can sequence to, and as a follow up, we will do the same for platforms.

Marketplace as a Service 40

Marketplace as a Service Business Model SaaS Payments Payments 40

Intercom, Inc.

AUGUST 1, 2019

Tara: You definitely had relevant expertise, but I really love that you made the transition from the traditional industry (on Wall Street) to tech. Michael: McDonald’s is probably everywhere, but we definitely remembered their “billion customers served,” and we had that counter. Tara: You’ve got me smiling here, yeah.

Strategy 36

Strategy Payment Methods Payment Services Startup 36

CloudGeometry

JANUARY 15, 2022

Before you shout “Digital Transformation” in a crowded marketplace, it’s important to recognize two foundational principles in developing a SaaS product plan. For a deep dive, have a look at the AWS Definitions – SaaS Lens ; for a deeper dive, see the Google DevOps Catalog here. Or just drop us a line.

Well Architected Framework 130

Well Architected Framework DevOps as a Service AWS Traceability 130

Intercom, Inc.

DECEMBER 13, 2018

Whereas Facebook’s overall vision relies heavily on third-party developers having access to user data, Workplace wants to be the app that’s connected to all your other apps and a highly curated marketplace that has the best SaaS applications in the world. Live is definitely one of the top applications that people use at Workplace.

Scale 151

Scale Marketplace as a Service Mobile Sales Hiring 151

Buffer Resources

OCTOBER 19, 2023

I had spent the previous 15 years running my own local lawn care company, and I knew from experience both how difficult it was for a homeowner to get a reliable lawn mowing service and how challenging it was to make a living mowing yards. I felt a technology platform could solve this problem for both sides of the marketplace.

Strategy 132

Strategy Marketplace as a Service Social Media Investment 132

Neil Patel

SEPTEMBER 22, 2020

That’s all because of our ability to constantly optimize and improve our methods according to the current trends in the marketplace. You should check out the services of Neil Patel Digital. #2 3 WebMechanix — Best For All-In-One Services. Founded in 2009, they’ve been constantly expanding their team and services.

Sales Hiring 144

Sales Hiring Outsourcing Services Social Media Underperforming Technical Team 144

OpenView Labs

APRIL 28, 2021

Content marketing, in its simplest form, is creating and distributing content in order to build awareness about a product or service. It will definitely not work for companies in the data space building products for a savvy, tech-loving audience—people who know what they don’t want and are on the lookout to solve hard problems.

Data 55

Data Marketing Content Marketing Marketplace as a Service 55

Stax

APRIL 18, 2024

Independent Software Vendors (ISVs) and Software-as-a-Service Providers (SaaS) operate within the same market, thus creating a push-and-pull revenue dynamic. SaaS, or Software as a Service, companies host and deliver software applications over the internet on a subscription basis.

Outsourcing Services 88

Outsourcing Services SaaS Payments Payment Services Payment Methods 88

SaaStr

SEPTEMBER 3, 2019

We are definitely the fastest growing code school probably of all time. Uber is a classic marketplace company. It’s a two-sided marketplace. You had town car services before. And even if there was a small fee attached to that, it just doesn’t matter. And interestingly, nothing really on Uber is new.

Acquisition 159

Acquisition Software Review Payment Methods Marketplace as a Service 159

Neil Patel

OCTOBER 29, 2020

So if you’re interested in selling products or services on the web, you’ll need to find an ecommerce builder to create your online store. In some cases, you’ll have to customize your site’s functionality by adding features from a marketplace or app store. Not every ecommerce website builder comes standard with a long list of functions.

Payment Methods 99

Payment Methods Payment Services Payment Solutions Payments 99