Intercom, Inc.

JUNE 13, 2018

It’s something you definitely don’t get with paid advertising either. Definitely not. You can’t just lock yourself in a room or outsource it to some agency. When you’ve started to see some success in your early events, it can be tempting to outsource your events to ramp things up. Is it as measurable? Not always.

Branding 205

Branding Outsourced Development Scale Travel 205

SaaStr

JULY 15, 2022

But I almost never see mediocre outsource SEO really work for B2B. Ash Bhoopathy (@ashbhoopathy): What the key things are to have to absolutely make sure you have in-house versus nowadays it seems like there’s a whole bunch that you can actually outsource? Experiments are great to outsource, but you cannot outsource your core.

Scale 298

Scale Outsourcing Services Sales Hiring VP of Engineering 298

Tom Tunguz

NOVEMBER 8, 2023

Data Teams are Becoming Software Teams : DevOps created a movement within software development that empowers developers to run the software they wrote. The Semantic Model Becomes a Must-Have: Semantic models unify a single definition across an organization for a particular metric. The same thing is happening in data.

Artificial Intelligence 228

Artificial Intelligence Trends Data Software Review 228

TurnKey Labs

JANUARY 7, 2024

Colombia has an exciting and quickly growing software development industry that’s taking the development world by storm. With top-tier development talent and a thriving tech and […]

Outsourced Development 62

Outsourced Development Software Development Development Software 62

SaaStr

JANUARY 21, 2020

It surprises me because that is not my definition of culture. So today we’re going to talk about my very personal definition of culture. My definition of culture is the attitude and behavior that your team, exudes each day in pursuit of your company objectives, so that’s how we’re going to discuss culture.

Sales Recruiting 332

Sales Recruiting Sales Hiring Scale Sales 332

Incredo

JULY 8, 2019

The team of software engineers and testers is the main asset of any SaaS company – they develop, test and improve the product so the company can attract more and more interested users. Word-of-mouth is definitely one of your company’s greatest strengths but relying solely on it can stack the odds against you.

Outsourcing Services 200

Outsourcing Services Scale Outsourced Development Sales Hiring 200

SaaStr

SEPTEMBER 11, 2024

It also required them to: Negotiate their first Enterprise customer contract Undergo deep security reviews Once you land your first Enterprise customer, it might be time to build that first sales team. It required Lucid to change its product, process, and overall user and administration systems to be able to scale with the customer.

Scale 312

Scale Scaling Sales Hiring compliance 312

Payrix

APRIL 10, 2025

This is common when outsourcing payments. Together, we will thoroughly scope how you will enable payments on your platform and help you develop a monetization strategy to maximize revenue. Theres more to this strategy than just the nice revenue bump. Our team will help you establish a payments roadmap and timeline for integration.

Payments 100

Payments Payment Services Outsourcing Services Payment Solutions 100

Intercom, Inc.

JULY 14, 2022

Questions about production: We wanted our definition to be wide, generic, and representative of the broad scope of workflows we cater for. Armed with our own definition of observability, we assessed our existing practices and formulated a problem statement. Answers*: Note the asterisk. Stage 1: Problem and solution.

Engineering 272

Engineering Outsourced Development Metrics Pricing 272

FastSpring

MARCH 3, 2023

When you’re using a DIY payment solution like Stripe, making it work for your business falls on your developers. What if, instead of spending so much time making your payment stack work for you, your developers could focus on your product? And this leads to our third point.

Merchant Services 148

Merchant Services Payment Services Outsourcing Services SaaS Payments 148

Sales Hacker

FEBRUARY 2, 2021

To put it simply, a sales cycle is the journey a potential client embarks on that begins when they develop an interest in a product to when they make a purchase. Contract Negotiation: All stakeholders involved understand the value and have an order form in hand–payment terms and price are negotiated at this point, if necessary.

Sales Hiring 113

Sales Hiring Payment Services Sales Strategy 113

The Angel VC

MARCH 23, 2016

This is not compliant with the US GAAP definition of "revenues", which uses different revenue recognition rules, but since SaaS companies live and breathe MRR I think it's the right approach for a SaaS financial model. In order to calculate Expansion MRR and Contraction MRR separately I'd have to add a couple of additional rows.

SaaS Payments 217

SaaS Payments Headcount SaaS Payment Methods 217

Sales Hacker

NOVEMBER 15, 2017

With the rise of AI, new sales technology and automation at the forefront of the sales echo chamber these days, we thought we’d take a moment to bring it back to BASICS – that’s why we’ve rounded up this complete glossary of sales terms and definitions to help you remember where it all started. Average Contract Value.

Scale 105

Scale Payment Methods Sales Recruiting SaaS Payments 105

Intercom, Inc.

APRIL 19, 2018

It also helps us when we start thinking about outsourcing on undifferentiated heavy lifting. Who do we outsource to? How do we think about the companies we outsource to? That’s definitely how we move fast. We have a team dedicated to continuous delivery and developer productivity.

Outsourcing Services 192

Outsourcing Services Part-Time VPE Software AWS 192

The Angel VC

APRIL 30, 2015

If your dashboard contains any ambiguous metrics, add footnotes with precise definitions to make sure that an outsider understands exactly what he's looking at. That is, a chart that shows your new MRR, expansion MRR, contraction MRR, churn MRR and reactivation MRR for each month since launch. I created a template for that, too.

Software Review 186

Software Review Outsourced Development SMB Acquisition 186

SaaStr

JULY 25, 2021

So definitely some lessons I’ve learned that helped bring in as I tried to do a company again. And people who can’t change the sales playbook would struggle there definitely. The third thing I would say is in our business, you know, obviously developers are an important constituent, in fact, the most important constituent.

Sales Recruiting 264

Sales Recruiting Sales Hiring Scale VP of Engineering 264

Intercom, Inc.

JUNE 7, 2018

This wasn’t just a line item on a goals sheet; it was written into Sean’s contract. Adam: “Growth hacking” is a term you coined in 2010, but since then a lot of alternative definitions have sprung up. Developing a growth culture at Dropbox. That was actually in my contract. Sean: Yes.

VP of Engineering 196

VP of Engineering Growth Hacking Underperforming Technical Team Onboarding 196

SaaStr

FEBRUARY 11, 2020

It’s a new presentation he’s developing. If you have two SDRs, sales development reps, you need … outbound will not work without dedicated people to it. If you have an outbound program, whether it’s in-house, remote, outsourced, whatever it is, I just … 98% of you will have inaccurate metrics.

Scale 281

Scale Outsourcing Services Revenue Outsourced Development 281

Incredo

MARCH 20, 2020

But day by day, we developed policies and procedures that helped us be more productive and save time. Today we want to share the experience we have accumulated during half a year. You definitely don’t have time to drag and drop the same cards multiple times during the week. Trello is a great environment to add ideas.

Underperforming Technical Team 227

Underperforming Technical Team Outsourced Development Systems Review Software Review 227

Neil Patel

NOVEMBER 5, 2020

So double-check your contract before making a commitment. If you’re running a WordPress site, it’s definitely a good idea to consider WordPress hosting. As you can see, managed plans from TMDHosting definitely come packed with features and benefits. They’ll also compensate you for unused months on your other contract.

Technical Review 145

Technical Review Outsourced Development Software Review Scale 145

Payrix

JANUARY 28, 2025

But I think it’s going to create new vectors and one of the ones that I’m personally bullish on is I think we’re going to see Embedded Finance platforms be able to play in that space at scale where we’ve maybe only seen a dozen or so vertical or horizontal platforms really create outsourced opportunity there.

Payments 130

Payments Payment Solutions Merchant Services Payment Methods 130

SaaStr

JUNE 10, 2021

Marten Mickos: So we’re look into the definition of what this can mean and how you build value from your company that you can sell to another company so that they become tangible results for the customer. In the 2000s, we turn into software licenses where we sold support contracts on top of them. Is it an outsourcing business?

Outsourcing Services 165

Outsourcing Services Marketplace as a Service Outsourced Development Scale 165

Aaron Beashel

MARCH 9, 2018

We had great sales & marketing teams and growth definitely did happen, but it just seemed a lot more difficult. They target professional marketers at medium-sized companies and sell their product for an average of $300 per month ($3,600 Annual Contract Value). Is the annual contract value going to be in the hundreds of dollars?

Scale 192

Scale SaaS Payments B2B Strategy 192

Neil Patel

AUGUST 28, 2020

In this case, to increase your website’s domain authority, get relevant links pointing to your content, and boost ranking, you’ll need an SEO agency with expertise in link-building : As you saw in both examples above, it’s easier to know what type of SEO agency is worth considering when you’re definite about your goals and outcomes.

Outsourcing Services 144

Outsourcing Services Sales Hiring Outsourced Development Company Culture 144

User Pilot

DECEMBER 10, 2023

Revenue run rate (RRR) is one of the simplest metrics for developing a sound business strategy. The annual recurring revenue (ARR) is the sum of all revenue generated from customer contracts over one year. When used right, it helps SaaS companies analyze and understand their current performance and forecast annualized revenue.

Revenue 104

Revenue Scale SaaS Forecasting 104

Neil Patel

OCTOBER 15, 2020

Small websites, personal blogs, and other newer websites can definitely get away with a cheap web hosting plan. To find the best cheap web hosting plan for your site, make sure to take the following elements into consideration: Contract Terms. These contracts are typically paid up-front and in-full. In short, they aren’t cheap.

Scale 145

Scale Outsourced Development Systems Review Cloud 145

Neil Patel

OCTOBER 26, 2020

The answer to this question will definitely have an impact on the type of WordPress hosting solution that’s right for you. But this factor should definitely rank high on your list. It’s definitely an upgrade from traditional hosting, and you’ll get tons of benefits. Traffic Volume. How much traffic does your website get?

Development Team Review 145

Development Team Review Technical Review Outsourced Development Engineering 145

Intercom, Inc.

NOVEMBER 3, 2022

I think about when Intercom started, creating this category definition around live chat and the importance of that. And with that, the orchestration layer, the planning, and the scheduling developed many more complexities. Do I just deflect the responsibility entirely to outsourcing agencies? Natasha: Yeah, definitely.

Scale 206

Scale Outsourcing Services Software Sales Hiring 206

How To Buy Saas

DECEMBER 20, 2024

Expense Management: SaaS companies have to spend often on various aspects like product development, marketing costs, customer support facilities, and much more. You can work on developing cash flow forecasts and try to automate your billing and payment processes to smoothen this process and improve efficiency.

Payment Services 52

Payment Services SaaS Payments Payment Solutions Payment Features 52

FastSpring

APRIL 26, 2022

And in part three, we’ll conclude with a set of definitions you can use when talking about churn with others — and some additional resources. Part I: SaaS Churn Benchmarks Part II: 5 Proven Strategies for Reducing SaaS Churn Part III: Churn Definitions and Additional Resources. Part III: Churn Definitions and Additional Resources.

Benchmarks 147

Benchmarks Churn Payments SaaS Payments 147

Incredo

OCTOBER 17, 2019

or “how long should I spend on developing my software ?”. To answer your questions correctly, we need to ask for clarification and more details about your software, its complexity and company goals. If you search on Google, Youtube or Quora, answers will tell you that 7%, 9%, 10% or more is the common approach.

SaaS Payments 150

SaaS Payments Compensation Payment Services Sales Recruiting 150

ProfitWell

APRIL 22, 2020

Phones and service contracts - This one is becoming less common than it once was, but it wasn't unusual in the past to get a free phone with a two-year service agreement. This is because automobile manufacturers are employing the same use of optional product pricing as mobile app developers and budget airlines.

Pricing 77

Pricing Airlines Outsourced Development Mobile 77

Intercom, Inc.

APRIL 8, 2021

My background is as a software developer, and I’ve been doing that for just over 20 years. Our first hire to the company was a developer in Poland, and we’re based in Melbourne, Australia. People did hire developers overseas, but not in the same way. Joel Friedlaender: Sure. But this was quite different.

Healthcare 211

Healthcare Outsourcing Services Underperforming Technical Team compliance 211

Sales Hacker

JANUARY 5, 2021

How the role of sales development has changed [13:10]. Sam Jacobs: This week on the show, we’ve got Kata Nyitrai , head of global sales development for Meero, a fast-growing company in Europe. You’re the global director of business development for a company called Meero. Show Agenda and Timestamps. Thank you so much.

Scale 117

Scale Sales Recruiting Technical Review Outsourced Development 117

Incredo

OCTOBER 17, 2019

or “how long should I spend on developing my software ?”. To answer your questions correctly, we need to ask for clarification and more details about your software, its complexity and company goals. If you search on Google, Youtube or Quora, answers will tell you that 7%, 9%, 10% or more is the common approach.

SaaS Payments 144

SaaS Payments Compensation Payment Services Sales Recruiting 144

Audacix

AUGUST 11, 2018

Far too often we receive mayday calls from prospects who have invested a lot of money, but more importantly time, into selecting and working with a outsourced test automation services provider, only to be rewarded with a never-ending tug of war that inflicts much damage to their professional reputations. If you pay peanuts, you get.

Outsourcing Services 40

Outsourcing Services Outsourced Development Software Review Software 40

Intercom, Inc.

APRIL 23, 2019

First, a quick definition. In some teams, I have even seen these pieces outsourced or delegated to a single engineer or designer to figure out on her own. Think about how you’re going to onboard users to each feature or process as you’re developing, designing, and implementing it.

Onboarding 199

Onboarding Strategy Underperforming Technical Team Outsourced Development 199