SaaStr

NOVEMBER 27, 2023

The process is all about aligning the process across all departments and looking at the most critical KPIs and definitions. Anytime you have an opportunity or an interaction with a customer, it has to be logged into the system. The weekly cadence feeds into the greater annual cadence review. Don’t just drive a weekly cadence.

Forecasting 284

Forecasting SMB Sales Technical Review 284

Tom Tunguz

NOVEMBER 8, 2023

Most sophisticated data teams run like software engineering teams with product requirement documents, ticketing systems, & sprints. The Semantic Model Becomes a Must-Have: Semantic models unify a single definition across an organization for a particular metric. Looker did this within the context of a BI system.

Artificial Intelligence 228

Artificial Intelligence Trends Data Software Review 228

Neil Patel

MARCH 6, 2021

You can definitely start with one of their base options for each category according to your site needs. Needless to say, this VPS plan is definitely developer-friendly. This means: Daily automatic and rebootless updates Managed installs and upgrades of core software Smart system notifications 99.9% Runway 2 – $7.99

Software Review 140

Software Review Systems Review Technical Review Scale 140

Neil Patel

OCTOBER 8, 2020

If you need other features, like a virtual phone system or the ability to host webinars, you can bundle conference calling services with software specializing in something else. 1 – GoToMeeting Review — The easiest conference call software. 2 – RingCentral Review — The best all-inclusive communications tool.

Software Review 145

Software Review Technical Review Systems Review Mobile 145

Scytale

MAY 9, 2025

When you’re looking for a new vendor to provide a service or solution (think cloud hosting, data analytics platforms, HR systems), you would use an RFP to: Clearly outline what you need Ask vendors to pitch how they would fulfill those needs Compare vendors on pricing, features, implementation, and more It’s not just a casual inquiry.

Systems Review 52

Systems Review compliance Scale Pricing 52

SaaStr

AUGUST 12, 2020

And, so we learned and adapted key elements of their system and incorporated it into this cadence. So, the first insight is that there’s two key systems in a startup. The first system is what I call the sales finance system. And, the second system is what I call the product marketing system.

Startup 293

Startup Software Review Scale Systems Review 293

SaaStr

SEPTEMBER 11, 2024

It required Lucid to change its product, process, and overall user and administration systems to be able to scale with the customer. It also required them to: Negotiate their first Enterprise customer contract Undergo deep security reviews Once you land your first Enterprise customer, it might be time to build that first sales team.

Scale 307

Scale Scaling Sales Hiring compliance 307

Neil Patel

FEBRUARY 28, 2021

VPS Hosting: GoDaddy’s self-managed virtual private hosting plan is definitely one of its redeeming offers because of how affordable it is for developers and system administrators that want a more hands-on approach to their websites with plenty of customizable options. The post GoDaddy Review appeared first on Neil Patel.

Systems Review 127

Systems Review Pricing Management Development 127

FastSpring

DECEMBER 7, 2023

Not doing due diligence on taxes and employee benefits — both of which can vary greatly by region — or having a lot of debt can raise the risk factor for the buyer, who then has to set aside more money to cover the issues. So as probably most listeners know, WordPress is a content management system for building websites.

Software Review 148

Software Review Technical Review Development Team Review Branding 148

Buffer Resources

SEPTEMBER 5, 2024

Refine through self- and peer-edits We run a peer-editing system where each member of the Content team reviews each other’s work. But before sending the article off to my colleagues for review, I run a perfunctory check through Grammarly, for which we have a team subscription.

AI Search 105

AI Search Social Media Systems Review Technical Review 105

USIO

MAY 13, 2024

Paper checks usually cost around $4 to $20 and fluctuates due to certain companies and how they function. Which will most definitely increase this mammoth sized total. As time presses on, a world of paperless transactions catches up with the world everyday. Over time the world has seen a speedy decline with paper checks.

Payment Methods 264

Payment Methods Payment Services Payments Payment Solutions 264

User Pilot

JULY 22, 2024

Key elements include definition, target audience, key benefit, category, competitive advantage, and differentiation. Look at your competitor’s marketing materials, websites, and customer reviews to gather insights. Plus, it supported seamless data import from other tools, creating a cohesive work operating system.

Underperforming Technical Team 103

Underperforming Technical Team Market Research Technical Review Interviewing 103

Intercom, Inc.

APRIL 8, 2020

. “Intercom’s entire software delivery system is built on the ability to move fast…We decided that now is not the time to experiment with slower ways of shipping” Shipping is our heartbeat , and we’ve built up a solid system to get software safely and quickly to production. Oncall together, in isolation.

Software Delivery 223

Software Delivery Software Review Software Systems Review 223

Neil Patel

FEBRUARY 23, 2021

I reviewed dozens of different web hosting services and narrowed it down to the top eight options. Not only does DreamHost offer those support services, but they also have dedicated pages for knowledge base questions, system status, tech support, and discussion forums. I’ve spent hours reviewing different web hosting services.

Technical Review 112

Technical Review Software Review Systems Review Payment Services 112

User Pilot

JULY 2, 2024

TL;DR A self-service data platform is a user-friendly system that allows non-technical users to extract, transform, and visualize data without extensive IT support. A self-service data platform is a user-friendly system that empowers non-technical users to access, analyze, and visualize data without needing extensive IT support.

Data 105

Data Technical Review Software Review Government 105

Valuize Consulting

DECEMBER 17, 2024

Establishing effective yet efficient ratios requires aligning your CSM headcount with the mechanics of your customer lifecycle design including the definition of the CSM role in your company and the specific activities that achieve successful product adoption with your customers. Establishing dashboards for the customers KPIs.

Technical Review 52

Technical Review Systems Review Headcount Scale 52

User Pilot

AUGUST 16, 2023

For example, without proper data governance, there could be inconsistent data definitions across the organization leading to inaccurate analysis and reporting. Once they start getting independent, they will need a support system that will help them with troubleshooting and provide guidance on data-related problems. How can you do it?

Data 98

Data Technical Review Government Data Analysis 98

Buffer Resources

OCTOBER 2, 2024

Focus on refining your systems, creating & maintaining a solid content calendar , and building a community. Its competitor analysis features include analyzing your competitors’ strategies, ad spending, opinions on customer review sites, website traffic, app downloads, and more. Definitely. Starts at start at $19.90/competitor/month

Social Media 115

Social Media AI Search Benchmarks Software Review 115

Buffer Resources

JANUARY 18, 2024

I didn’t end up as a content writer at Buffer because of LinkedIn (that was down to a fun Instagram post , interestingly enough), but I definitely found it valuable in my job search. I went with that plan to ensure this review was as comprehensive as possible. Can you get LinkedIn Premium for free? Technically, yes!

Technical Review 133

Technical Review Systems Review Sales Recruiting AI Search 133

Neil Patel

SEPTEMBER 29, 2020

However, some software is definitely better than others in this category. The best way to determine the video quality of the software is by experimenting with free trials and reading reviews from current customers. The best video conferencing software will support all major operating systems. Meeting Room Systems.

Software Review 143

Software Review Software Healthcare Technical Review 143

SaaStr

DECEMBER 12, 2023

What is their definition of success? Some of the decision criteria for this ICP are: Whether it integrates with their POS system. Run film reviews to continue to optimize your playbooks and incorporate best practices. Why do they need the product now? What else are they considering? How are they going to make the decision?

Forecasting 293

Forecasting Point of Sale Technical Review SMB 293

Intercom, Inc.

FEBRUARY 20, 2018

All too often, onboarding is a finite project that’s owned by a single team (probably product or growth) and has a due date. All these elements need to form a unified system; a single experience thought about, owned by and worked on by the same group of people. This is absolutely the wrong way to treat your onboarding.

Onboarding 223

Onboarding Systems Review Education Software Review 223

SaaStr

JANUARY 12, 2022

Customer concentration is definitely a risk, but sometimes one worth taking. Because you’ll lose another, and/or not close enough key prospect, due to that gap. ” — Vivek Menon, Product @ Cisco DNA Spaces | VP of Marketing @ July Systems. More on that here. But it’s stressful. Point #2 is key.

CTO Hire 325

CTO Hire Sales Hiring New CTO CTO 325

Buffer Resources

DECEMBER 11, 2023

I’ll lay them all out here, but scroll on to ‘the verdict’ for my review of all these perks.  Account support: Access to a better support system to resolve issues that may crop up. Exclusive stickers: Access to Meta Verified stickers on Stories and Reels.

Technical Review 130

Technical Review Systems Review Social Media Subscription 130

Neil Patel

DECEMBER 9, 2022

Here’s my definition: Automating marketing processes that otherwise are tedious and take up too much time. It’s pretty much exactly what it sounds like, but I know most people love specific definitions. But, tons of marketers still don’t have integrated systems and aren’t taking advantage of marketing automation.

Scale 140

Scale Social Media Technical Review Software Review 140

Intercom, Inc.

AUGUST 25, 2020

Des: And we’re going to have a chat about this, because it’s definitely been an area we’ve learned a lot about over the years. And the other one is definitely going to shop around and compare us with some of the other incumbents. The end-to-end review. Hello, Paul. Paul Adams: Hey, Des.

Marketing 238

Marketing Scale Software Review Systems Review 238

Stax

FEBRUARY 26, 2024

Handling payment failures and retries Payment failures are an inevitable aspect of any payment system. Recurring payment systems are designed to handle such situations by employing automated retries, so you don’t have to spend as much time on the dunning process.

Payment Services 88

Payment Services Payment Features Merchant Services Payment Methods 88

User Pilot

APRIL 30, 2024

To measure the value you deliver, create a system of relevant value metrics, like NPS or Customer Lifetime Value (CLV). Develop a value-based metrics system How do you know how much value you deliver to your customers? Creating a solid value metrics system—developing robust KPIs around customer value (e.g.,

Strategy 105

Strategy SaaS Customer Lifetime Value Education 105

Incredo

MARCH 20, 2020

One of the major changes was that many businesses switched to a remote working system. But not all of them had experienced that approach before and the system might seem much more uncomfortable than it actually is. The tags in their turn help us understand whether that task is In progress, Done, In review, etc.

Underperforming Technical Team 227

Underperforming Technical Team Outsourced Development Systems Review Software Review 227

Intercom, Inc.

JULY 25, 2019

Maybe it’s useful to actually to share some examples instead of talking about this in the abstract, but it’s basically about us having a predictable system. We actually have a bit of a system. Paul: Exactly, so we spend a ton and ton of time on problem definition. .” Is that what you mean? Paul: Basically, yeah.

Engineering 209

Engineering Software Review Technical Review Systems Review 209

Stax

JANUARY 28, 2025

The payment system unified all the distinct online checkouts offered by Visa, American Express, Mastercard, and Discover, and once customers register their cards with any of the major card networks, they only need to tap the Click to Pay button on the websites of online retailers and service providers to make payments.

Payment Methods 68

Payment Methods Payment Services Merchant Services SaaS Payments 68

Intercom, Inc.

DECEMBER 2, 2021

Previously hosted by Jamie Osler , a Senior Product Engineer at Intercom for over seven years, it’s now up to Principal Systems Engineer Brian Scanlan to pick up the baton and keep the chats going. The core of algorithms and systems is data models. We have our own Rails app, and we have this external Zuora system.

Engineering 178

Engineering Technical Review Underperforming Technical Team Systems Review 178

Neil Patel

OCTOBER 7, 2020

Find out my top picks and read my in-depth reviews of each one below. Some extras are definitely more important to consider than others, depending on your business type and needs. Before we dive into the specific software reviews, I want to quickly highlight the different categories of employee scheduling software.

Software Review 145

Software Review Software Systems Review Sales Recruiting 145

Stax

MARCH 6, 2024

Choose the right service provider The ideal platform should offer robust functionality that includes flexible billing cycles, support for various payment methods, comprehensive security features, and seamless integration with existing systems. Regularly reviewing and optimizing pricing models keeps the offerings competitive and appealing.

Merchant Services 88

Merchant Services Payment Services Payment Methods Payment Features 88

Intercom, Inc.

JANUARY 5, 2022

Adam: Thank you, it feels a bit surreal still, mainly due to just how quickly the company has gone from seed to series, all in under a 12-month span. It allows companies to prove their real-time security posture just about any day of the year, so it accelerates their sales cycles and security reviews. How does that feel?

Scale 211

Scale Software Review compliance Technical Review 211

Sales Hacker

APRIL 10, 2023

And I see those same teams wrongly claiming, in deal reviews, that these are the things that killed their deals: Product functionality gaps The winning vendor’s solution included critical functionality that we don’t have. In your deal reviews, ask the following questions: 1. Discovery Review the discovery documentation.

Technical Review 113

Technical Review Development Team Review Underperforming Technical Team Systems Review 113

Neil Patel

OCTOBER 15, 2020

Small websites, personal blogs, and other newer websites can definitely get away with a cheap web hosting plan. But with that said, you should definitely take your website uptime rates and page loading speed into consideration. 1 – Hostinger Review — Best Web Hosting Plan Under $1. In a sense, you get what you pay for.

Scale 145

Scale Outsourced Development Systems Review Cloud 145