SaaStr

JUNE 19, 2020

Guru is the knowledge management solution that delivers the information you need when and where you need it. Guru lets your team capture information instantly, wherever it surfaces, Slack, Gmail, Salesforce, Microsoft Outlook and Teams, and more, without ever leaving their workflow. Visit getguru.com/SaaStr to get guru for free.

Development Team Review 191

Development Team Review Software Review Management Sales Hiring 191

Sales Hacker

SEPTEMBER 18, 2020

And it’s not just for CROs; if you’re a marketer, SDR, sales rep, manager, VP, or CRO, this one’s for you. Engagement : The process (or rather processes) that result in a qualified sales pipeline. Due to the nature of the role, RevOps has to work with multiple stakeholders. Simple right? Execute FAST.

Technical Review 138

Technical Review Development Team Review Systems Review Engineering 138

Intercom, Inc.

FEBRUARY 26, 2018

I’m referring to the full spectrum of business execution, from product management to design to engineering to marketing to sales to support and all the other functions needed to scale a business. are making it easier and faster for software developers to develop complex software applications atop this infrastructure.

Outsourcing Services 224

Outsourcing Services Software Review Software Outsourced Development 224

Neil Patel

NOVEMBER 9, 2020

From Facebook to Microsoft, there is a massive trend to seek out tiny teams of five or less, buy them, and use the technology and talent to gain a competitive edge. Over the last couple of years, there have been clear trends in why big companies are choosing to invest in these small teams and use them as part of their growth strategy.

Technical Review 144

Technical Review Payment Methods Acquisition Development Team Review 144

Intercom, Inc.

JULY 5, 2018

Doug Landis often sees an unsuccessful sales pitch stumble straight out of the gate. Previously, however, he ran sales productivity for teams at Google, Salesforce and Box. His time at the latter culminated in the title of Chief Storyteller, where he rewrote the script for how Box sales team talked to and about their customers.

Sales Hiring 171

Sales Hiring Technical Review Development Team Review Scale 171

Intercom, Inc.

JULY 5, 2018

Doug Landis often sees an unsuccessful sales pitch stumble straight out of the gate. Previously, however, he ran sales productivity for teams at Google, Salesforce and Box. His time a the latter culminated in the title of Chief Storyteller, where he rewrote the script for how Box sales team talked to and about their customers.

Sales Hiring 163

Sales Hiring Technical Review Development Team Review Scale 163

Sales Hacker

MARCH 19, 2019

At the beginning of March, we announced the winners of the 2nd annual Sales Hacker Top 50 Awards, presented by Bravado. We searched through all of the reasons for nominations we received and picked out the stories about people in sales who do the hard work of elevating the sales profession.

Scale 106

Scale Sales Hiring Development Team Review Sales 106

Neil Patel

SEPTEMBER 25, 2020

Hiring a social media marketing consultant could be a game-changer for your business. You could use the help of an expert if: You’re struggling to acquire or retain customers You aren’t getting the ROI you’d like from social media Your social media strategy is all over the place You or your team don’t have much social media experience.

Social Media 141

Social Media Consulting Development Team Review Marketing 141

OpenView Labs

OCTOBER 29, 2021

This is why, even for early-stage startups, the sooner you hire your first product person, the better. But when, exactly, should you make that hire? Who should you hire? On a recent episode of the BUILD Podcast , Blake Bartlett spoke with Nikita Miller about best practices for building an early-stage product team.

Sales Hiring 60

Sales Hiring Sales Recruiting Development Team Review Management 60

Sales Hacker

MAY 9, 2019

A great sales compensation plan needs to accomplish quite a lot. And of course, a strong sales comp plan needs to motivate reps to hit goals that grow the company while still maintaining a profit margin. The Process for Creating a Sales Compensation Plan. Know what to Include in a Sales Incentive Plan. Keep it Simple.

Compensation 110

Compensation Sales Hiring Development Team Review Sales Recruiting 110

SaaStr

JULY 8, 2020

It sounds minor or technical, but if you want to due diligence on a human being, I get to do it a few 100 times a year. Personally, our team has been holding back a little bit. Aileen Lee: And so, they’re just way easier due diligence, I think. I’m here.” Jason Lemkin: Thank you for coming.

Investment 216

Investment Technical Review Part-Time VPE Development Team Review 216

Sales Hacker

MAY 15, 2019

The biggest mistake a leader can make is to hire the wrong person. The truth is, you need to know when to fire a sales rep. I learned these lessons the hard way, from painful personal experience in leading teams for multinationals. 5 Lessons on When to Fire a Sales Rep. 5 Lessons on When to Fire a Sales Rep.

Underperforming Technical Team 84

Underperforming Technical Team Sales Hiring Development Team Review Sales 84

Point Nine Land

DECEMBER 1, 2020

A methodology in five simple steps I learned how to run forecast and pipeline reviews, first, by distilling what my sales managers did when I was a sales rep and, then, building my own systems as a sales leader at Revinate, at Framer, and advising a number of B2B SaaS companies. Why forecasting?

Development Team Review 59

Development Team Review Systems Review Forecasting Software Review 59

Tom Tunguz

MARCH 14, 2013

During the life of a startup, the question of outsourcing can arise frequently whether for PR, marketing, product design, sales or engineering. Typically, startups win share by focusing on their strength: product design, sales effectiveness, marketing deft or technology advantages.

Outsourcing Services 100

Outsourcing Services Outsourced Development Development Team Review Technical Review 100

Sales Hacker

NOVEMBER 28, 2018

You’re collecting all this sales data but are you really getting your best use out of it? Your data is the key to optimizing your revenue engine and kicking your sales process into high gear. Don’t rely on intuition to determine your organization’s sales processes but rather look to your CRM. Sales rep or sales team.

Scale 94

Scale Sales Hiring Data Sales 94

SaaStr

DECEMBER 3, 2019

And then also what was new to me that I’m still adapting to is the high touch sales process and how much institutional effort has to go into making that happen. And so when I think about those first hires, it’s what am I going to do to do both of those things? So those things definitely translated. Jason Green : Yeah.

Scale 162

Scale Sales Hiring Development Team Review Technical Review 162

Outseta

AUGUST 13, 2019

While that’s the case, it’s always bothered me that there’s often so much apprehension around the hiring process—both from the perspective of the hiring company and the job seeker. The hiring process is even worse from the perspective of the job applicant. She heard me out, then said something profound.

Sales Hiring 54

Sales Hiring Sales Recruiting Interviewing Development Team Review 54

SaaStr

NOVEMBER 13, 2020

What about, as someone who’s gone from your own solo GP fund in 2012 to a team, how does a founder think about a new partner? I actually think they’re getting done with less diligence, not no diligence, but you don’t have the four weeks of in-person meetings, they’re getting done in days.

Sales Recruiting 225

Sales Recruiting Development Team Review Technical Review Sales Hiring 225

Sales Hacker

APRIL 22, 2019

This week on the Sales Hacker podcast, we speak with Nick Worswick, Global Head of Growth for WeWork. How to hack your hiring process to drive scale. The importance of due diligence in company selection. Subscribe to the Sales Hacker Podcast. Welcome to the Sales Hacker Podcast. What You’ll Learn.

Development Team Review 67

Development Team Review Scale Software Review Sales Hiring 67

Buffer Resources

JUNE 13, 2024

Why isn’t it just about developing awe-inspiring content anymore? The most important thing to remember is that earned media channels will always belong to third parties, such as bloggers, news websites, and review platforms, so ultimately you have little to no control over them. Consider your marketing goals, too.

Strategy 129

Strategy Social Media Development Team Review Software Review 129

Baremetrics

OCTOBER 31, 2021

When you first get started, effectively any hosting setup will do the trick: your application is small, you have relatively few customers, and perhaps (depending on your sales process) expectations around performance and reliability are a bit lower during the beta phase. It distracts the team from writing new features + fixing bugs.

AWS 115

AWS DevOps as a Service Underperforming Technical Team Development Team Review 115

OpenView Labs

OCTOBER 11, 2019

At Hired, we started out with a transactional model that was—at the time—a super disruptive approach and one of our key differentiators. I’ve had roles in almost every function from sales to product to customer success. At Hired , we help top R&D, engineering, and tech talent find jobs they love. Customers called us.

Sales Hiring 40

Sales Hiring Part-Time VPE CTO Hire Technical Review 40

Stax

JANUARY 8, 2024

Not only must PayFacs safeguard themselves and their clients against potential threats like fraud or cybersecurity breaches but also ensure PCI compliance , customer due diligence, and adherence to card regulations. Monthly sales amount (volume), average transaction amount, sales-to-purchase return ratio, etc.

Merchant Services 88

Merchant Services Payfac Payment Services SaaS Payments 88

SaaStr

SEPTEMBER 12, 2019

They told us they would do tons of all this pricing stuff and help us with hiring and introduce us to customers, and all of these things. Your sales team becomes more efficient, your customer success team becomes efficient, your customers like you more. I have a team of people who work on numbers. But it worked.

Investment 113

Investment Underperforming Technical Team Sales Hiring Software Review 113

Baremetrics

NOVEMBER 9, 2021

Scalability Other Factors That Affect the Sales Multiple How to Make Your SaaS Business More Attractive and Valuable 1. Develop a Full Marketing Strategy 2. Lower Churn Prepare for a Sale Where to Sell Going it Alone Through a Private Sale Working With a Broker for a Win-Win Situation.

SaaS Payments 105

SaaS Payments Technical Review Development Team Review Software Review 105

Mucker Capital

APRIL 6, 2024

Often that means trying to do things in the least expensive way possible and that means doing finance accounting on their own. But more often than not, founders don't have that expertise or background in finance AND they are focused on starting a business, developing products, getting out and selling, etc.

Payment Services 52

Payment Services Systems Review Development Team Review Technical Review 52

ChurnZero

JANUARY 18, 2024

A chief customer officer is an operational role responsible for all customer-facing activity post-sale. This often includes leading implementation, customer success and customer support teams. If a company needs to hire a chief marketing officer (CMO), they’ll find many marketing leaders with 20 or 30 years of experience.

Development Team Review 52

Development Team Review Technical Review Software Review Sales Hiring 52

Mucker Capital

MAY 8, 2024

Often that means trying to do things in the least expensive way possible and that means doing finance accounting on their own. But more often than not, founders don't have that expertise or background in finance AND they are focused on starting a business, developing products, getting out and selling, etc.

Payment Services 52

Payment Services Finance Systems Review Development Team Review 52

Sales Hacker

NOVEMBER 6, 2019

Sales development representative roles have grown 5.7X since 2012, according to LinkedIn’s State of Sales report. That’s a lot of new people entering sales! If you’re one of them, that’s both good news and bad: It means sales is growing, but you’re going to have a lot of competition getting started. Collin Cadmus.

Sales Hiring 76

Sales Hiring Development Team Review Technical Review Sales 76

OpenView Labs

SEPTEMBER 22, 2021

But no matter how thick a skin you develop, it’s never fun to be told ‘no,’ especially after you’ve spent significant time with an investor exploring a potential deal. To make matters worse, the customers revealed that instead of paying for a seat for each team member, they bought one login and shared it amongst 10 people.

Technical Review 73

Technical Review Scale Development Team Review Software Review 73

Sales Hacker

SEPTEMBER 11, 2020

Typically this occurs through a funding round that helps foot the bill for things like payroll, research and development, and endless La Croixs (we’ll discuss the various stages of a funding round shortly). Venture capitalists invest in startups because they believe in the founder(s) and their vision. What Happens Once They Raise Funding?

Outsourcing Services 108

Outsourcing Services Scale Startup Outsourced Development 108

Baremetrics

MAY 7, 2019

Choosing the right combination of funding for your business is just as fundamental as choosing the right co-founders (or not), the right market, the right product, and the right team. At this point in the business, Series A funding normally goes to two key areas: hiring and customer acquisition. What do I need funding for?

Finance 111

Finance Startup SaaS Payments Payment Methods 111

OpenView Labs

JANUARY 2, 2020

As business go-to-market models continue to evolve, so do sales organizations. Sales is a little unique at a product led growth (PLG) organization. Rather than being singularly focused on making the sale, the true goal is to deliver an effective customer experience. PLG Sales–One for All and All for the Customer.

Development Team Review 54

Development Team Review Sales Hiring Scale Customer Success 54

Sales Hacker

APRIL 18, 2019

Sales and Marketing have officially joined the likes of healthcare, telecom, and financial services as a regulated market. For any company with a Sales and Marketing function, compliance may very well be the new standard. So, how does all this affect Sales and Marketing leaders? Wait, what? When will the CCPA take effect?

Sales Hiring 63

Sales Hiring Development Team Review compliance Systems Review 63

Audacix

AUGUST 22, 2022

If you are interested in selling more SaaS subscriptions to larger enterprise customers then SOC 2 compliance, including detailed SOC 2 penetration testing reports are must-have tools for your sales armoury. With a SOC 2 report, businesses will spend less time performing due diligence as part of the sales cycle.

Software Review 75

Software Review Development Team Review Systems Review Software 75

User Pilot

JULY 25, 2024

Product Teams Can Use Userpilot to: Improve Product Adoption with Insights from Analytics Improve User Onboarding Interactive Guidance Collect User Feedback with No-Code In-App Surveys Get a Demo 14 Day Trial No Credit Card Required What is a retention specialist? Based on data across hiring platforms like Glassdoor, Indeed, etc.,

Retention 52

Retention Sales Hiring Development Team Review Software Review 52

User Pilot

JULY 28, 2024

Based on data across hiring platforms like Glassdoor, Indeed, etc., Product Teams Can Use Userpilot to: Improve Product Adoption with Insights from Analytics Improve User Onboarding Interactive Guidance Collect User Feedback with No-Code In-App Surveys Get a Demo 14 Day Trial No Credit Card Required What is a retention specialist?

Retention 52

Retention Development Team Review Sales Hiring Software Review 52