Sales Hacker

SEPTEMBER 18, 2020

Marketing and Sales Development groups tackle engagement, Sales covers execution, and Customer Success and Account Management handle continuity. Sales Operations (SOPs) entered the fray as technologies allowed sales leaders to bring technologies closer into their orbit and away from centralized IT. Simple right? Execute FAST.

Technical Review 138

Technical Review Development Team Review Systems Review Engineering 138

Andreessen Horowitz

FEBRUARY 13, 2024

This simplicity is of course shrouded in the complexity of biology, and demands that biotech companies thoughtfully de-risk existential concerns throughout the drug development lifecycle. Here, we’re sharing an actionable guide for biotech leadership teams as they start the process of building or renovating their own data room.

Development Team Review 125

Development Team Review Technical Review Finance Systems Review 125

Neil Patel

NOVEMBER 9, 2020

From Facebook to Microsoft, there is a massive trend to seek out tiny teams of five or less, buy them, and use the technology and talent to gain a competitive edge. Over the last couple of years, there have been clear trends in why big companies are choosing to invest in these small teams and use them as part of their growth strategy.

Technical Review 144

Technical Review Payment Methods Acquisition Development Team Review 144

Payrix

APRIL 10, 2025

In todays competitive software market, forward-thinking trade and field service platforms are no longer asking if they should modernize their payment infrastructure, theyre working diligently to source the right payments partner to implement innovative solutions before their competitors beat them to the punch.

Payments 100

Payments Payment Services Outsourcing Services Payment Solutions 100

FastSpring

JANUARY 23, 2025

And the biggest difference between the two of those statements is one, low value to sort of medium and high value, and then two, the actual service layer built into the technology underneath the hood. And when you’re doing the due diligence, there’s only so many assets within a YouTube channel you need to assess.

Scale 120

Scale Entrepreneurship Scaling Underperforming Technical Team 120

Stax

DECEMBER 4, 2023

Best practices for ensuring AML compliance as a PayFac include continuously updating your AML policies, utilizing advanced technologies for monitoring, periodic internal reviews and audits, and engaging with AML experts and consultants. Reviewing and continuously updating your AML policies is therefore necessary.

Merchant Services 88

Merchant Services Payment Services Payfac Technical Review 88

SaaStr

JULY 25, 2021

The reason I contemplated doing it because I really want to be involved in cutting edge technology and work with smart people. You can have the great product and a great team, but the market of small or very niche. How defendable is the technology of the product or the business model? So I think it plays on both dimensions.

Sales Recruiting 265

Sales Recruiting Sales Hiring Scale VP of Engineering 265

SaaStr

JULY 8, 2020

It sounds minor or technical, but if you want to due diligence on a human being, I get to do it a few 100 times a year. Personally, our team has been holding back a little bit. Aileen Lee: And so, they’re just way easier due diligence, I think. I’m here.” Jason Lemkin: Thank you for coming.

Investment 217

Investment Technical Review Part-Time VPE Development Team Review 217

Sales Hacker

SEPTEMBER 15, 2022

Why your sales team is losing deals in 2022. But in today’s business landscape, it is nearly impossible for even the most gifted and aggressive salespeople to thrive if they are not equipped with reliable data, cutting-edge technology, and dynamic protocols to improve workflow and finetune best practices. The bottom line.

Scale 127

Scale Technical Review Development Team Review Underperforming Technical Team 127

Andreessen Horowitz

MAY 6, 2024

The Cultural Leadership Fund (CLF) team is often asked by portfolio founders how exactly cultural leaders can be a game-changing asset for their companies. along with their management team, friends or family to better understand their investment goals and appetite are great first steps to building a relationship.

Technical Review 104

Technical Review Innovation Technical Cofounder Development Team Review 104

Stax

JANUARY 8, 2024

Not only must PayFacs safeguard themselves and their clients against potential threats like fraud or cybersecurity breaches but also ensure PCI compliance , customer due diligence, and adherence to card regulations. Most PayFacs have technology in place to prevent these breaches.

Merchant Services 88

Merchant Services Payfac Payment Services SaaS Payments 88

Payrix

APRIL 3, 2024

Before we dive into the risks associated with payments, let’s review why embedding payments is good for SaaS businesses and the three payment processing solutions available to software companies today. What are the benefits of adding payments to vertical software? What is a PayFac® developer?

Payment Services 100

Payment Services Merchant Services SaaS Payments Payment Facilitation 100

Tom Tunguz

MARCH 14, 2013

Typically, startups win share by focusing on their strength: product design, sales effectiveness, marketing deft or technology advantages. If a team of founders believes product design will revolutionize mobile social networking, the team would blunder to outsource that design.

Outsourcing Services 100

Outsourcing Services Outsourced Development Development Team Review Technical Review 100

Unbounce

JUNE 11, 2019

AI is a blanket term that covers several different technologies. Even if you don’t know much about it, though, you probably use AI-powered technology dozens or hundreds of times per day. You’ll need to do your own due diligence on each of these tools, however. McKinsey predicts $2.6

Scale 111

Scale Artificial Intelligence AI Search AI 111

OPEXEngine

JUNE 14, 2022

New solution supports better resource allocation and engineering outcomes across the $300B+ technology R&D sector. The benchmarks help technology executives invest in R&D with more confidence by comparing their own costs and performance with similar organizations.

Technical Review 45

Technical Review Benchmarks Outsourcing Services Development Team Review 45

Tom Tunguz

MARCH 20, 2016

So, one of the questions I typically ask potential customers during diligence calls is, “Where on your list of priorities does this problem fall: top 3, top 5, or top 10?” The startup will observe slower sales cycles because the sales team will be challenged to create urgency within the buyer’s company.

Development Team Review 100

Development Team Review Technical Review Software Review Innovation 100

SaaStr

DECEMBER 5, 2019

We’d been doing some investment, the product and technology leaders, but we talked about creating a proper investment fund to spur innovation around Workday ecosystem to get earlier stage companies, part of the Workday story for our customers. Not just beneficial for the big company. How easy is it going to be to work with each other?”

Development Team Review 147

Development Team Review Scale Technical Review Software Review 147

Intercom, Inc.

JULY 5, 2018

Previously, however, he ran sales productivity for teams at Google, Salesforce and Box. His time at the latter culminated in the title of Chief Storyteller, where he rewrote the script for how Box sales team talked to and about their customers. I help source and complete deals, and I perform due diligence on deals.

Sales Hiring 171

Sales Hiring Technical Review Development Team Review Scale 171

Intercom, Inc.

JULY 5, 2018

Previously, however, he ran sales productivity for teams at Google, Salesforce and Box. His time a the latter culminated in the title of Chief Storyteller, where he rewrote the script for how Box sales team talked to and about their customers. I help source and complete deals, and I perform due diligence on deals.

Sales Hiring 163

Sales Hiring Technical Review Development Team Review Scale 163

Intercom, Inc.

JULY 23, 2020

Though technology has allowed us to work remotely for quite some time, companies have debated whether it’s truly best for business. When most people think of product development, they imagine an in-person experience. But remote work is here to stay, which means that teams must now focus on building those muscles.

Technical Review 199

Technical Review Payment Methods Payment Solutions Development Team Review 199

Baremetrics

NOVEMBER 9, 2021

Develop a Full Marketing Strategy 2. SMB SaaS companies tend to have higher churn rates due to their lower demand and less sophisticated needs. The owners tend to be thought leaders in their industry and operations are developed with department heads and teams working under them. Transferability 2. Sustainability 3.

SaaS Payments 105

SaaS Payments Technical Review Development Team Review Software Review 105

Sales Hacker

NOVEMBER 14, 2019

At the forefront of this change is what we at Engagio call, Account-Based Everything (ABE), some people know it as Account-Based Sales Development (ABSD), and others call it Account-Based Marketing (ABM). We’re going to look at what data you need to develop an account targeting strategy and where to get that data.

Underperforming Technical Team 82

Underperforming Technical Team Technical Review Data Development Team Review 82

Intercom, Inc.

DECEMBER 2, 2021

From the process of disambiguation and the worst outage we ever had to our obsession with speed and how legal and engineering teams can work better together, Engineer Chats will give you a peek behind the engineering process at Intercom. The legal team isn’t there to slow R&D down. That is an ambiguous problem.

Engineering 178

Engineering Technical Review Underperforming Technical Team Systems Review 178

ChurnZero

MAY 4, 2023

As the customer enablement team lead, I oversaw this initiative alongside our community manager, Branden Maue. It hasn’t always been easy, but we’ve diligently documented some of the lessons learned so that we can share these with other SaaS companies aiming to build a customer community.

Development Team Review 98

Development Team Review Technical Review SaaS Scale 98

Scytale

SEPTEMBER 16, 2024

Think of it as your roadmap for identifying, assessing, and managing all those pesky risks that come with using Information and Communication Technology (ICT). Scenario-based testing : Test out different disruption scenarios to make sure your team is ready for anything. Perform due diligence and stay on top of ongoing monitoring.

compliance 59

compliance Technical Review Systems Review Development Team Review 59

Sales Hacker

NOVEMBER 28, 2018

Sales rep or sales team. You can now see what’s going on within your organization and what your team needs to do to reach their goals. . Review all of your lead data to see where you’re seeing the most success. . Your marketing teams will test out different messaging for ads, content, campaigns, etc. Contact data.

Scale 94

Scale Sales Hiring Data Sales 94

ChurnZero

JANUARY 18, 2024

This often includes leading implementation, customer success and customer support teams. 1: Chief customer officer at Semrush Semrush is a marketing technology company best known for its SEO tools. Collaborate with marketing, sales, product development, and other departments to align customer needs with business objectives.

Development Team Review 52

Development Team Review Technical Review Software Review Sales Hiring 52

Audacix

AUGUST 22, 2022

B2B technology startups can use SOC 2 compliance to gain and reach enterprise customers , because typically these customers require security procedures with rigorous monitoring procedures. With a SOC 2 report, businesses will spend less time performing due diligence as part of the sales cycle.

Software Review 75

Software Review Development Team Review Systems Review Software 75

ChurnZero

OCTOBER 22, 2020

This article will cover the reasons to give pause before undertaking the complex development of a Customer Success platform. . If your Sales team needed a CRM, you wouldn’t expect it to be built in-house – they’d purchase Salesforce. If your Marketing team required a marketing automation platform, they’d simply buy HubSpot.

Software Review 59

Software Review Technical Review Outsourcing Services Customer Success 59

Sales Hacker

SEPTEMBER 11, 2020

Typically this occurs through a funding round that helps foot the bill for things like payroll, research and development, and endless La Croixs (we’ll discuss the various stages of a funding round shortly). Nor is it necessary for a startup to work on technology, or take venture funding, or have some sort of ‘exit.’

Outsourcing Services 108

Outsourcing Services Scale Startup Outsourced Development 108

Scytale

SEPTEMBER 16, 2024

Think of it as your roadmap for identifying, assessing, and managing all those pesky risks that come with using Information and Communication Technology (ICT). Scenario-based testing : Test out different disruption scenarios to make sure your team is ready for anything. Perform due diligence and stay on top of ongoing monitoring.

compliance 52

compliance Technical Review Systems Review Development Team Review 52

ProfitWell

DECEMBER 19, 2019

These measures you put in place should be threaded throughout your technology stack. Think about your technology like a layer cake, where each part of your stack builds on the next to create a secure environment. Infrastructure is the software used in the lower part of your technology stack. Infrastructure. Encrypt your data.

SaaS Payments 74

SaaS Payments Payment Services Technical Review Payment Methods 74

OPEXEngine

SEPTEMBER 15, 2021

OPEXEngine will add strategic benchmarking capabilities to Bain’s growing suite of proprietary data offerings supporting multiple industries, including software, technology, private equity, and M&A investors across strategy and enterprise value creation. OPEXEngine is based outside of Boston, Massachusetts.

Software Review 52

Software Review Benchmarks Technical Review Development Team Review 52

Andreessen Horowitz

MARCH 1, 2024

While funding is just a small part of the value we aim to provide our founders, we’re thrilled to share today that we’re dialing up our investment in the Spring 2024 and subsequent cohorts to $175,000 per team, up from $100,000. With that said, we are proud to announce TxO’s Spring 2024 cohort. Once in the U.S.,

Technical Cofounder 72

Technical Cofounder Development Team Review Technical Review Software Review 72

ChurnZero

OCTOBER 11, 2019

Q4 is where the magic happens – prospects are geared up and ready to buy, to capitalize on extra end of year budget and set themselves and their teams up to have the right tools moving into the new year. With the end of year being the busiest buying season, it then also in turn becomes the heaviest renewal period for Customer Success teams.

Development Team Review 66

Development Team Review Software Review Technical Review Outsourced Development 66

Sales Hacker

JULY 26, 2023

The future of AI in sales What AI can do for account executives The Harvard Business Review found sales teams using AI increased leads by more than 50% and reduced costs by up to 60%. So, fellow account executives, rather than fearing AI, let’s embrace this technological revolution.

ChatGPT 96

ChatGPT Scale AI Search AI 96

ProfitWell

OCTOBER 14, 2019

But the way Hiten talks about how he builds a remote team did a lot to alleviate my doubts. Going remote requires a shift in how teams traditionally interact. The mechanisms that make these actions easier when working in an office don’t exist for remote teams. I’m still a bit skeptical. Subscribe and Listen.

Development Team Review 72

Development Team Review Technical Review Communication Leadership 72