SaaStr

JANUARY 23, 2025

Look for an innovative enterprise customer who: Is willing to be a development partner Has clear needs you can solve today Will give you access to testing environments Can help shape your roadmap The goal isn’t to build custom features – it’s to deeply understand enterprise requirements and bake them into your core product.

Enterprise 244

Enterprise Sales Hiring Scale Outsourced Development 244

SaaStr

NOVEMBER 27, 2024

Mangomint has one onboarding manager for every two sales reps, but with no contracts and a 30-day free trial, onboarding starts during the trial. Mangomint has managed such a high NRR despite having no long-term contracts. What’s worked is going deep on the product experience. Those are two separate considerations.

SaaS Payments 259

SaaS Payments Payments Payment Solutions Payment Services 259

FastSpring

OCTOBER 16, 2024

Luckily, FastSpring isn’t just a payment service provider — we’re a merchant of record, which means you can outsource the entire cross border transaction process to us , and we’ll handle all the complexities that come with it. And typical payment service providers won’t help you with most of those concerns.

Merchant Services 158

Merchant Services Payment Services Payment Methods Outsourcing Services 158

SaaStr

APRIL 6, 2025

4 Unexpected Learnings from Databricks’ Sales Growth Machine Calendar scraping reveals top performers spend disproportionate time on new prospects – Databricks uses calendar data to track how their best AEs allocate time, discovering that overachievers focus on prospect development over existing accounts.

Scale 205

Scale Sales Hiring Sales Outsourced Development 205

SaaStr

APRIL 28, 2025

The SaaStr AI is already one release away from being able to automatically send contracts for simple sponsorship deals rather than just connecting prospects with sales reps. Companies will need to develop clearer pricing tiers, transparent discount structures, and simplified proposals. The AI needs clear rules about what it can offer.

AI 234

AI Underperforming Technical Team Sales Technical Review 234

Predictable Revenue

AUGUST 15, 2022

Learn why more and more B2B companies are choosing to outsource their sales development reps (SDRs) to grow outbound sales faster. The post Why Are B2B Companies Choosing SDR Outsourcing in 2022? appeared first on Predictable Revenue.

Outsourced Development 165

Outsourced Development B2B Development Sales 165

SaaStr

MARCH 23, 2025

Their product is generating an impressive 45% of developers’ code on average. Beyond their code assistant, they’ve developed Windsurf AI, an agentic IDE allowing non-technical users to build applications – accelerating productivity even further. The 5 Key Elements of Codeium’s GTM Scaling Playbook 1. .”

Sales Recruiting 245

Sales Recruiting Sales Hiring Scale AI 245

TechEmpower SaaS

MARCH 4, 2024

TechEmpower has been instrumental in developing chatbots like these, utilizing generative AI to sift through internal documents and user manuals, enabling them to provide precise answers to customer service questions. It also facilitates rapid prototyping, allowing for quicker iterations and thus shorter development cycles.

Generative AI 443

Generative AI CTO Hire AI Sales Recruiting 443

SaaStr

APRIL 15, 2025

With 17 years of venture capital experience, Ethan began his career in consumer investing before pivoting to B2B, where he developed particular expertise in developer platforms and B2B software. Focus on the right metrics : Be transparent about your key metrics rather than relying on vanity numbers.

Technical Review 159

Technical Review Venture Capital Outsourced Development ChatGPT 159

USIO

JUNE 28, 2024

Competitive Rates and Flexible Contracts: Benefit from Usio competitive pricing and avoid long-term commitments. to empower their users with a secure and efficient payment solution,” said Chris Ross, Director, Partner Development at Usio. Learn more at [link] Contact: Chris Ross – Usio Director of Partner Development E.

Payments 130

Payments Merchant Services Payment Solutions Payment Services 130

Tom Tunguz

MARCH 31, 2022

There are roughly 27m software developers in the world. Every quarter, RedMonk publishes a chart of the most popular developer languages. The two most popular languages for authoring smart contracts are Solidity for Ethereum and Rust for Solana and Cosmos, circled in red. developers - about 61%. Crypto is young.

Engineering 363

Engineering Outsourced Development Marketing Software Development 363

FastSpring

JUNE 9, 2022

Fred, who is the current director of growth at Planday and an advisor to FastSpring, explains that SaaS companies can scale much faster when they focus development on things that directly add customer value. In our conversation, I asked him what functions companies could outsource so they could free up development resources to scale faster.

Outsourced Development 147

Outsourced Development Merchant Services Scaling SaaS 147

SaaStr

FEBRUARY 10, 2025

This inefficiency stemmed from the high costs associated with maintaining sales development representatives (SDRs), customer success managers (CSMs), and account executives. Apollo’s sales-led approach was proving unsustainable, spending one dollar to acquire just eighty cents of revenue.

Scale 164

Scale Scaling Outsourced Development Sales 164

SaaStr

MARCH 31, 2021

It was founded way back in 2005 as an outsourcing company, then developed Windows software to automate scripts and more, and turned this into a powerhouse for automating complex functions integrating Cloud and on-prem. 2005: Started as a tech outsourcing company. And then after a decade … it started to come together.

Outsourcing Services 362

Outsourcing Services Outsourced Development Payment Features Cloud 362

Clouded Judgement

AUGUST 16, 2024

Today, IT budgets are roughly broken down into: ~50% headcount / personnel, ~25% software, ~15% hardware, and ~10% outsourcing / consultants. As software grows as a percentage, I think we see headcount / outsourcing shrinking. Let’s discuss why this matters. Consider a hypothetical budget scenario.

Outsourcing Services 274

Outsourcing Services Cloud Software Outsourced Development 274

Predictable Revenue

NOVEMBER 2, 2022

Rick Pizzoli joins the Predictable Revenue podcast to share his top lessons from sales outsourcing and what he’s learned from 20 years in the B2B sales industry. The post Lessons Learned From 20 Years Running a Sales Outsourcing in Europe appeared first on Predictable Revenue.

Sales Outsourcing 147

Sales Outsourcing Outsourced Development Sales B2B 147

SaaStr

JUNE 21, 2024

1: Don’t Outsource Recruiting Founders and sales leaders often ask Sam, “Which external recruiting firm do you recommend for sourcing and hiring sales leaders, AEs, or whatever the hire-of-the-day is?” So much effort goes into developing a product for a new product launch. They were everywhere on social that day.

Sales Recruiting 293

Sales Recruiting Sales Hiring Scale Outsourced Development 293

Tom Tunguz

MAY 15, 2022

The company likely needs 1-2 quarters to develop a product and then 2 quarters to book business. Minimize burn to lengthen runway and develop both the product and go-to-market efficiently. Will buyers slow processes, exert greater pressure on pricing, or look to opt out of contracts? This is the hardest place to be.

Startup 355

Startup Outsourced Development Scale Banking 355

SaaStr

DECEMBER 16, 2022

Outsourcing: If the economics don’t make sense by hiring sales reps in your location, consider outsourcing work overseas until the unit economics work out. Develop impactful messaging to tell your product story and embed that into your outbound strategy. As a result, the company earned 2-3 times more per customer. “

Outsourcing Services 285

Outsourcing Services Scale Sales Hiring Outsourced Development 285

Tom Tunguz

JUNE 22, 2022

Ad Networks educate users about new projects while providing revenue to Publishers, application developers and content publishers. NFTs, governed by smart contracts, reward users for engaging with ads with token drops or other on-chain benefits. These ad networks’ will use public wallet information to target users.

Blockchain 355

Blockchain Marketing Advertising Government 355

Tom Tunguz

AUGUST 26, 2020

Today, the company is a massively successful SaaS business and another example of the flywheel business model that creates demand at the individual user and leverages that interest to sell department and company-wide contracts. Asana records a contract size advantage of about 44%, with an ACV of $2165. per month on average.

Payment Solutions 363

Payment Solutions Payments Outsourced Development Payment Services 363

Tom Tunguz

MARCH 1, 2021

A company with this architecture will map out the customer journey sufficiently well to develop proxy metrics , leading indicators of customer behavior. A data scientist might develop a churn prediction algorithm. Data like customer contracts, contact history, event attendance, product usage. Should a sales person call them?

Data 363

Data Machine Learning Artificial Intelligence SaaS 363

Tom Tunguz

DECEMBER 31, 2022

With fewer than 100 accounts willing to spend $20-50k on a software contract, every interaction is precious, especially those larger accounts which dominate revenue. On the other hand, the software purchased by Sales & Marketing and Research & Development teams isn’t included in that line item.

Payment Solutions 351

Payment Solutions B2B Software Payment Services 351

Tom Tunguz

JULY 8, 2021

In the language of the land, the protocol is often called a smart contract. Smart contracts are open-source. Each has its own strengths and weaknesses that span attributes like speed, privacy, cost to write transactions, and developer friendliness. Protocols must decide which chain(s) they will support.

Outsourced Development 267

Outsourced Development Marketplace as a Service Banking Construction 267

SaaStr

APRIL 9, 2024

This platform lets you do all model training, development, deployment, prompt-tuning, and fine-tuning. Going Higher Up the Stack It’s crucial that you’ve got several different software development kits and APIs that help you embed that AI into specific applications, products, and solutions.

AI 299

AI Outsourcing Services Outsourced Development Government 299

SaaStr

MARCH 30, 2023

RapidAPI is the world’s largest API Hub where millions of developers find and connect to tens of thousands of public APIs. We’re a team of developers, building for developers, based in San Francisco, Tel Aviv, Tallinn, Berlin, and remote locations around the world. Vertice is a tech-enabled SaaS purchasing platform.

Outsourced Development 274

Outsourced Development Acquisition B2B Pricing 274

SaaStr

OCTOBER 21, 2021

You can outsource development. And $10B Notion took years to get to product-market fit. Product-market fit. You do have to eventually get to a minimum sellable product. You have to find a product the market wants to buy. A Minimum Viable Team. You can do a single co-founder startup. No chance without it.

Outsourcing Services 315

Outsourcing Services Outsourced Development Startup Product Marketing 315

SaaStr

APRIL 18, 2023

You can outsource development. You’re already ahead of 98% of the folks at WeWork and Galvanize if you are 100% committed to doing the time. Product-market fit. You do have to eventually get to a minimum sellable product. You have to find a product the market wants to buy. A Minimum Viable Team. You can do a single co-founder startup.

Outsourcing Services 286

Outsourcing Services Startup Outsourced Development Technology 286

SaaStr

MARCH 2, 2022

Use it to develop a hypothesis about what will work and turn it into a data-driven program. You can do this by creating community and developer advocacy teams that enable the community to succeed. The mandate for community and developer relations needs to be about community success and community growth.” – Asawari Samant.

Outsourcing Services 246

Outsourcing Services Scale Outsourced Development Marketing 246

Tom Tunguz

SEPTEMBER 19, 2021

implies a 17 month payback period with a contract size of $55k, but the S-1 suggests the enterprise part of the business has been an important focal point. The significant delta in the figures suggest customers pre-pay their contracts often. The sales efficiency of 0.67

Metrics 315

Metrics Outsourced Development Scale Cloud 315

Tom Tunguz

AUGUST 14, 2024

Nearly 10 years ago, I wrote a post about the minimum viable average contract value to justify a sales team. Most companies typically hire account executives & development reps at $15k or greater in contract value because the economics of lower ACVs aren’t viable for most.

CTO Hire 223

CTO Hire Outsourced Development Sales Hiring CTO 223

Tom Tunguz

MARCH 24, 2020

We already do this today for software with contract values at $50k. But the US has the potential to increase grocery delivery 5x if we look to other developed nations as a proxy for long-term adoption. Could we do it at $500k or $5M? Video might quicken the de-urbanization of the US. Entertainment is changing.

Software Review 361

Software Review Technical Review Entertainment Outsourced Development 361

SaaStr

OCTOBER 14, 2021

And the engine really never stopped running, evolving into a dominant DevOps Platform for software development. We’re getting used to seeing these super-high NRR numbers from the top developer-focused leaders, in many cases because utility pricing often encourages it (see also Datadog, Twilio, etc). 5 Interesting Learnings: #1.

Outsourced Development 67

Outsourced Development Software Development Innovation Cloud 67

Predictable Revenue

SEPTEMBER 9, 2022

Yoav Susz joins the Predictable Revenue podcast to discuss how contract management can shorten the outbound sales cycle and provide a better customer experience. The post How Contracts Can Put The Wind In Everyone’s Sales appeared first on Predictable Revenue.

Outsourced Development 147

Outsourced Development Sales Revenue Management 147

SaaStr

FEBRUARY 7, 2023

with Peter Fernandez, COO & Co-Founder at Sirius Support Innovative businesses, investing, m&a and meeting great people with Paul Evans, EGM, Corporate Development at Xero SaaS distribution for SMBs in the African continent with Karan Bathija, VP, Customer Success at Terragon Limited PLUS 13 more Braindates that are ALREADY FULL!

VP of Engineering 296

VP of Engineering Technical Cofounder Outsourcing Services CTO Coach 296

SaaStr

MAY 25, 2020

In your contracts. “Pacakage in extras, all users, projects, features into the price and reduce any hidden costs in contracts. “E contract” — Julie Grieve, CEO CritonHQ. ” — John Thackston, VP Business Development * Founder, SOAR Performance Group. “Simplicity. In everything.

Sales Hiring 344

Sales Hiring Sales Outsourced Development Technical Review 344

SaaStr

MARCH 13, 2021

More often than not, developers buy first, and then other business stakeholders are brought in as the footprint and deal size expands. #2. World-class, but a bit lower than some other developer-focused leader. Not pushing annual contracts so much helped. 120% may be a great yardstick if you are like Mongo. #4.

Scale 338

Scale Outsourced Development Cloud Scaling 338