SaaStr
APRIL 2, 2024
Dear SaaStr: What Do Founders Need to Know to Navigate a Merger/Acquisition? My #1 tip: Get Zen. Once you sell it, it is not yours anymore. And both your upside and your downside are now capped. You can no longer fail or run out of money, but really, you can no longer win in the same ways, either. You now have a much, much narrower role than you did before the deal, in most cases.
The Moz Blog
APRIL 2, 2024
Using Google Tag Manager effectively first requires a comprehensive understanding of how it works and what it can be used for. This introductory guide to GTM will clear up any confusion or fears you had about using the tool, arming you with all the knowledge you need to get started.
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Payrix
APRIL 2, 2024
A comprehensive Embedded Payments strategy isn’t complete without value added services. But, as a software platform, what value added services should you be considering? And when should you start thinking about these solutions and infusing them into your payment ecosystem and experience? On this episode of the PayFAQ: Embedded Payments podcast we delve into just that.
Buffer Resources
APRIL 2, 2024
I started dreaming of creating a tool for ice facials when I realized there was no easy and accessible tool out there. My mom and I were both obsessed with using cold temperatures to increase cellular turnover, reduce inflammation, and firm the skin, but I hated the experience of having to hold an ice cube in my hands for minutes at a time. I was shocked to find there were no solutions on the market, so asked my partner, Lewis Battersby, if we could use his 3D printer to test some ideas.
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For SaaS businesses, improving retention is one of the easiest and most effective ways to drive revenue and profits. With a clear link between failed payments and customer churn, having a robust failed payment recovery solution isn’t optional—it’s essential. Achieving your retention goals starts with the right solution.
Sales Hacker
APRIL 2, 2024
Kyle Lacy spent the last 17 years building, scaling, failing, and winning in high-growth software. He is currently serving the Jellyfish team as their CMO, and before joining the Jellyfish ‘bloom’, He had the pleasure of building a company called Lessonly, employing over 230 people and changed the lives of many more after the acquisition. He has also been fortunate to lead teams at Seismic, OpenView, Salesforce, and ExactTarget.
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
Nimble - Sales
APRIL 2, 2024
In B2B technology, maintaining strong client relationships is crucial for success. A robust CRM system can serve as the backbone of your operations, enabling seamless communication, efficient collaboration, and targeted sales efforts. In this guide, we’ll explore the best CRM options specifically designed for B2B technology companies, with a focus on enhancing productivity, optimizing sales […] The post Best CRM for Technology Companies appeared first on Nimble Blog.
Buffer Resources
APRIL 2, 2024
How do you know the number of likes, comments, and shares you’re getting is good enough? Your social media results don’t exist in a silo. To get the full picture, you need to compare your metrics to other businesses that look like yours. This article will delve into social media benchmarks for various industries and platforms. I’ve used data from the following reports: Buffer’s best times to post on social media — which analyzed one million posts sent through B
Groove HQ
APRIL 2, 2024
The new frontier of competition in developer markets was and remains customer service. If companies play their cards right, customers are ready to absorb a higher price just because they believe the brand and know that if anything happens – they will receive the best support their is. This is just one of the areas […] The post Elevating Your Business Through Customer Focus appeared first on Groove Blog.
Zuora
APRIL 2, 2024
Modern businesses are embracing and experimenting with how they think about business models and monetization strategies. Monetization is how businesses create value, bring that value to market, and generate and collect revenue from it. With the increased pressure and competition businesses face, they need new ways to grow. Retaining your existing customers is more important […] The post Recurring revenue opportunities in Adobe Commerce appeared first on Zuora.
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Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.
Mucker Capital
APRIL 2, 2024
In this Mucker Growth session, Mike Genstil with ValueCore delves into the concept of value selling and its application in enterprise sales. Delivering value at every touchpoint of the customer journey is crucial. As a founder, ideally you want your sellers, marketers, and product leaders aligned in transforming product features into value-based messages to accelerate sales cycles and secure corporate deals.
Groove HQ
APRIL 2, 2024
The new frontier of competition in developer markets was and remains customer service. If companies play their cards right, customers are ready to absorb a higher price just because they believe the brand and know that if anything happens – they will receive the best support their is. This is just one of the areas […] The post Elevating Your Business Through Customer Focus appeared first on Groove Blog.
Mucker Capital
APRIL 2, 2024
In this Mucker Growth session, Holden Munson and Sofia Maravich from Rethink Labs , explore how to develop a useful system of collecting customer data and integrating it into your team. Creating an effective customer feedback loop can make a sizeable impact on your business. A customer feedback loop refers to the tools and processes to collect and analyze vital customer data, as well as then incorporating that data into your business.
CloudKettle
APRIL 2, 2024
Marketing Attribution has been a controversial topic among marketers. There are two sides in this debate: One side believes the attribution data collected today shouldn’t be taken too seriously, as we only capture the information provided to us at the point of conversion. The other side believes it is better to measure what’s available rather […] The post The Three Pillars of Marketing Attribution appeared first on CloudKettle.
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ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.
Mucker Capital
APRIL 2, 2024
In this Mucker Growth session, Mike Genstil with ValueCore delves into the concept of value selling and its application in enterprise sales. Delivering value at every touchpoint of the customer journey is crucial. As a founder, ideally you want your sellers, marketers, and product leaders aligned in transforming product features into value-based messages to accelerate sales cycles and secure corporate deals.
Crafty CTO
APRIL 2, 2024
Fascinating—and terrifying. Cox includes a solid list of Further Reading links at the end of his post.
Mucker Capital
APRIL 2, 2024
In this Mucker Growth session, Holden Munson and Sofia Maravich from Rethink Labs , explore how to develop a useful system of collecting customer data and integrating it into your team. Creating an effective customer feedback loop can make a sizeable impact on your business. A customer feedback loop refers to the tools and processes to collect and analyze vital customer data, as well as then incorporating that data into your business.
BetterCloud
APRIL 2, 2024
Meet Gabby from a mid-sized company working in marketing. She’s a go-getter, always looking to streamline her team’s everyday workflow. Last year, after careful research, Gabby decided that Asana was the perfect project management software for her team. She coordinated with IT to ensure that no other software was already in place, and then she made the purchase.
Speaker: David Warren and Kevin O'Neill Stoll
Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng
Blulogix
APRIL 2, 2024
By BluLogix Team Mastering the Art of Complex B2B Recurring and Subscription Billing: How to Manage Subscription Complexity: A Comprehensive Roadmap The evolution of B2B subscription models has introduced unprecedented flexibility and opportunities for businesses across various sectors. However, this evolution comes with its own set of challenges, primarily how to manage the complexities inherent in subscription management and billing effectively.
CloseSaaS
APRIL 2, 2024
Lead generation is fuel for small business growth.
Scytale
APRIL 2, 2024
In the modern-day information security and compliance landscape, there’s no shortage of tools, software, and platforms that promise to take over the burden of security compliance and provide effortless, smooth, and user-friendly solutions. But this comes as no surprise to us – we get it. Naturally, finding the ideal security compliance SaaS solution can be challenging (and daunting) considering the many factors that impact the decision-making process (your industry, risk landscape, budget,
How To Buy Saas
APRIL 2, 2024
1 The streamlining of administrative procedures 2 Guaranteeing Adherence to Legal Obligations 3 The improvement of Efficiency and Accessibility Schools and other educational institutions may greatly benefit from online notary services, like onenotary , since they streamline administrative tasks, guarantee compliance with regulations, and increase accessibility and efficiency.
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Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?
Scytale
APRIL 2, 2024
In the modern-day information security and compliance landscape, there’s no shortage of tools, software, and platforms that promise to take over the burden of security compliance and provide effortless, smooth, and user-friendly solutions. But this comes as no surprise to us – we get it. Naturally, finding the ideal security compliance SaaS solution can be challenging (and daunting) considering the many factors that impact the decision-making process (your industry, risk landscape, budget,
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