SaaStr

JULY 16, 2024

Dear SaaStr: What Does a Typical Day Look Like for a SaaS Sales Rep? How much of it is prospecting, cold emails or cold calls, reaching out through network, giving demos, trying to close deals, etc.? Here’s my experience directly and indirectly for inside sales AE, from about $1m to $50m in ARR or so. (In the very early days it will be different): Generally, almost 0% of time on cold calls and cold emails once the engine is running, especially for inside sales reps.

Scale 206

Scale Sales SaaS Travel 206

Clouded Judgement

JULY 16, 2024

Recently OneStream their initial S1 statement. A S-1 is a document companies file with the SEC in preparation for listing their shares on an exchange like the NYSE or NASDAQ. The document contains a plethora of information on the company including a general overview, up to date financials, risk factors to the business, cap table highlights and much more.

Benchmarks 180

Benchmarks Data Machine Learning Artificial Intelligence 180

Tom Tunguz

JULY 16, 2024

Large scale ETL (extract, transform, load) processes are a critical part of any data pipeline. They are responsible for moving data from one place to another, transforming it into a usable format, and loading it into a destination system. In the world of blockchain, these processes are even more complex. In web2, the engineering team building a payment processing system will convey to the analytics team the data schema.

Blockchain 179

Blockchain Merchant Services Payment Solutions Investment 179

SaaStr

JULY 16, 2024

Dear SaaStr: Am I Better Off Hiring an Outside CEO or Promoting Someone From Within? There is no magic answer here: At Shopify, Tobi Lutke wasn’t the original CEO , but he stepped up and became the CEO when the original CEO … quit. At Github, Chris Wanstrath never did find a replacement CEO. Instead in the end, they sold to Microsoft for $7.5B. At LinkedIn, Reid Hoffman hired Jeff Weiner as a very successful outside CEO , leading to a $25B acquisition by Microsoft.

Acquisition 136

Acquisition SaaS 136

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Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.

Payment Solutions

Stax

JULY 16, 2024

The writing on the wall is clear. Cash payments are passé. Consumers are increasingly opting for debit and credit cards or other digital payment methods—for in-store and eCommerce purchases alike. A study by the Pew Research Centre found that in 2022, 41% of consumers didn’t use cash for weekly purchases of essentials like groceries and gas. This was a huge leap from 2018 when only 29% used cashless payments for the same.

Payment Services 88

Payment Services Merchant Services Payment Methods compliance 88

Buffer Resources

JULY 16, 2024

As a marketer, small business owner, or creator, you might be tempted to brush Reddit off as the domain of internet trolls and cat memes.  And while there is a fair bit of that on the platform, you can gain a huge amount of value from getting active in Reddit’s hundreds of thousands of niche communities.  With more than 82 million daily active users and 16 billion posts and comments (as of May 2024 ), the social media platform can be a powerhouse for brand reach and growth

Social Media 63

Social Media Marketing Advertising Branding 63

User Pilot

JULY 16, 2024

Are you a SaaS product manager in search of product differentiation examples to inspire your differentiation strategy? In this article, we’ll explore the types of product differentiation strategies and go over cases of real-world brands that have used these strategies to drive product growth. TL;DR Product differentiation is the process of making your products stand out by leveraging their unique qualities.

Branding 90

Branding Market Segmentation AI Search Education 90

Groove HQ

JULY 16, 2024

As a small business owner, you’re likely juggling a hundred tasks just to keep things running. Amid all that, competing with bigger companies can feel overwhelming. You might think you need a massive budget and lots of free time to create a brand that truly stands out. But the truth is that effective small business […] The post 7 Tips for Effective Small Business Branding appeared first on Groove Blog.

Branding 59

Branding Business 59

User Pilot

JULY 16, 2024

While your SaaS company’s success depends on several elements, the most crucial ingredient will always be your product experience. Providing a great product experience helps SaaS companies reduce churn and improve product management metrics like customer satisfaction and customer lifetime value. But what is SaaS product experience, and why should you focus on it?

SaaS 90

SaaS User Experience Churn Onboarding 90

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ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.

Payments

Chargebee

JULY 16, 2024

Subscription-based revenue models have taken center stage in a macroeconomic climate focused on efficient growth. Effectively managing subscriptions is more than a simple task—it’s critical to drive efficient revenue growth and ensure customer satisfaction. This article will discuss how subscription management is pivotal in modern revenue operations for Salesforce users.

Payment Features 59

Payment Features Subscription Revenue Management 59

CloudKettle

JULY 16, 2024

The latest email editing experience for Marketing Cloud Account Engagement is here! The new builder was introduced in the Spring ‘24 release and is available for all Account Engagement editions. It is optional to use and is offered at no extra cost by Salesforce. Now that we’ve had some time to dig into it, we’re […] The post Marketing Cloud Account Engagement: The New Email Experience appeared first on CloudKettle.

Cloud 52

Cloud Engagement Marketing 52

Zuora

JULY 16, 2024

Authored by: Aaron Kerzner, VP of Customer Innovation at Zuora As we think about the nearly endless applications of artificial intelligence (AI) for business, it can quickly become overwhelming. Where should businesses begin and what are the most important focus areas? Strategic planning and practical implementation are required to harness the full potential of AI, […] The post From data to dollars: Practical tips to make AI work for you appeared first on Zuora.

Artificial Intelligence 52

Artificial Intelligence AI Data Innovation 52

Panintelligence

JULY 16, 2024

Ethical AI in Fintech is not just a passing trend; it is a fundamental necessity. The financial sector deals with highly sensitive data , and any misuse can lead to severe consequences, including financial losses and a breakdown of trust. In this blog, we explore ethical AI in Fintech. What is ethical AI in Fintech? Ethical AI in Fintech refers to the responsible and principled use of Artificial Intelligence technologies within the financial sector.

Artificial Intelligence 52

Artificial Intelligence Development Systems Review Technical Review 52

Speaker: David Warren and Kevin O’Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

Revenue

Sparktoro

JULY 16, 2024

Great news—the last of our three, search-focused features in SparkToro V2 has finally launched. It’s called Ranking Pages and you can now find it in the keywords section of every SparkToro report. Our next few features will focus on expanding V2’s coverage to the UK and Canada, and providing data about the ad platforms that reach an audience.

Data 52

Data 52