SaaStr

NOVEMBER 23, 2023

So I see a lot of folks give the same piece of advice, which I do think has a lot of truth in it: “Be careful with titles. They’re almost impossible to fix later.” Almost every successful founder has a story where they made someone a VP or even a CRO or CMO that didn’t really deserve it and it just created headaches down the road.

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Sales Hiring Marketing Management Sales 242

The Moz Blog

NOVEMBER 23, 2023

Optimizing your content for the questions searchers are asking can be a powerful way to reach them. Learn methods, tools, and advice for doing so in this article.

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SaaStr

NOVEMBER 23, 2023

Dear SaaStr: What Are Some Things That Make a Founder Look Naive? A few in my experience: Mocking the competition, especially successful competition. The best founders do win, but they also profoundly respect the competition — and understand and learn from them. Hiding core issues during fundraising. Hiding that they don’t really have a CTO, or that they’ve already raised a ton of money, or other big issues.

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CTO 222

User Pilot

NOVEMBER 23, 2023

Investing in product analytics software can be a worthwhile investment as it helps you attain deeper insights into user behavior. That said, the Hotjar pricing model can be both expensive and confusing if you don’t familiarize yourself with all its quirks. In this guide, we’ll walk you through each subscription tier to help you find the right option for your needs!

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Pricing Investment Software Review Scale 93

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Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.

Payment Solutions

Andreessen Horowitz

NOVEMBER 23, 2023

Taking a company from idea to household name is always difficult. But the past few years presented challenges that caught even the most-seasoned CEOs off guard. In this episode, you’ll hear from two CEOs that navigated these waters and somehow, came out on the other side. These recordings come straight from our exclusive Connect/Enterprise event, bringing together top executives across the a16z network.

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Business Enterprise 69

Subscription Flow

NOVEMBER 23, 2023

In the fast-paced business environment of today, it is imperative to comprehend the significance of SaaS renewal management. These renewals frequently go unnoticed, and managers and their teams only become aware of them when the invoice shows up on their desks. You run the risk of losing out on important opportunities if your contracts are set to automatically renew and you do not have a strong SaaS renewal management system.

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SaaS Payments Payment Features Payments Strategy 59

User Pilot

NOVEMBER 23, 2023

To be a kick-ass product manager , you need a very diverse skill set. This article explores both hard and soft skills that product managers need in their everyday work, so if you’re curious to learn more, dive right in. TL;DR Hard skills, like technical knowledge, are job-specific and enable product managers to perform their core responsibilities.

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Management Technical Review SaaS Leadership 82

Subscription Flow

NOVEMBER 23, 2023

The current Software-as-a-Service ( SaaS ) business landscape is going through a mass subscription revolution. Thanks to the advent of cloud computing, SaaS businesses are no longer selling their products in the forms of hardware. This has greatly facilitated the widespread implementation of subscription based billing models. It is very important to realize that under subscription based business models, billing becomes a key business decision that can make or break the deal.

Payment Services 59

Payment Services SaaS Payments Payment Features Payment Facilitation 59

TurnKey Labs

NOVEMBER 23, 2023

Ever wondered how your competitors manage to juggle intricate software development projects, effortlessly meeting deadlines, and expanding their technological prowess? What’s their secret sauce for success in the ever-evolving digital landscape? The answer might just be on a different shore.

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Development Software Development Technology Software 52

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ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.

Payments

User Pilot

NOVEMBER 23, 2023

Cohort analysis is one of the most useful kinds of product analytics reports. In our guide to cohort analysis, we discuss: what is cohort analysis how it can help you improve your KPIs its main types how to conduct cohort analysis and interpret cohort tables best tools for analysis It’s quite a bit so without further ado, let’s get into it!

Customer Lifetime Value 52

Customer Lifetime Value Acquisition Retention SaaS 52

Chargebee

NOVEMBER 23, 2023

High customer churn rates can be a major challenge for businesses, causing unexpected drops in revenue and decreased profitability. Worse still, many companies struggle to identify the root cause of churn and find effective ways to reduce it. This can be frustrating and demotivating for SaaS marketers who are trying to grow their customer base and increase loyalty.

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Churn Retention Revenue Strategy 52

Audacix

NOVEMBER 23, 2023

Table Of Contents Testing security of a website is a process that needs to be followed with each new update for your application. But it's not limited to that. As cyber threats and attacks are getting more complex, it is the need of the hour to continuously check security measures for your software using web application security testing tools. Just investing in security testing tools is not sufficient in this day and age.

Software Review 40

Software Review DevOps as a Service Underperforming Technical Team Outsourcing Services 40

Chargebee

NOVEMBER 23, 2023

The software as a service (SaaS) industry is projected to reach $195 billion by the end of 2023. But, while the market for subscription-based businesses is booming, even the fastest-growing subscription businesses have to deal with cancellations from time to time. When a customer says they don’t want to continue using your product or service, you shouldn’t shoot off a perfunctory confirmation.

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Payment Features Subscription Software SaaS 52

Speaker: David Warren and Kevin O’Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

Revenue

User Pilot

NOVEMBER 23, 2023

What is the impact of AI on product management? This is the main question that Malte Sholtz , the CPO and CEO at Airfocus, explored in his talk at this year’s Product Drive Summit hosted by Userpilot. Let’s get right into it! Malte Scholz: Impacts of AI on Product Management. TL;DR According to a study by Airfocus, 92% of product managers believe AI will have a huge impact on their work in the future. 70% of PMs are concerned AI might take their jobs whereas 21% feel they don’t have adequate ski

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AI Management Data Analysis Technical Review 92