Tue.Dec 17, 2024

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Creating a Flexible Pricing Engine for Future Success

Blulogix

By BluLogix Team Creating a Flexible Pricing Engine for Future Success Introduction In the subscription economy, customer expectations are evolving, and Managed Service Providers (MSPs) must adapt to meet these dynamic demands. One of the critical aspects of thriving in this environment is having a flexible pricing engine that can accommodate diverse pricing models and deliver value to both customers and the business.

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Change Management for New Leaders: 4 Practical Tips from Front CEO Dan O’Connell

SaaStr

When Dan O’Connell stepped into the CEO role at Front , a customer service platform with nearly 9,000 customers and nearly $100M in revenue, it wasn’t his first rodeo. Having previously taken over from the founder as CEO at TalkIQ (pre-revenue), Dan brought to SaaStr Annual his valuable insights about managing change at different company stages.

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GTM 126: Reverse Engineering the Founder Journey: From Scaling Twitter Ads to $650M, 20 Years Operating, and a Webflow Acquisition | Guy Yalif

Sales Hacker

The GTM Podcast is available on any major directory, including: Apple Podcasts Spotify YouTube Guy Yalif is a seasoned B2B SaaS executive with over 20 years of go-to-market experience. As the co-founder and CEO of Intellimize (acquired by Webflow), Guy brings a unique perspective from his journey through iconic companies like Microsoft, Yahoo, and Twitter, as well as his background in aerospace engineering.

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4 Truly Great SaaS IPOs Since 2021! But Not Always a Great Win for Their Late Stage Investors

SaaStr

So SaaS is back. Top SaaS stocks are on fire the past few months, and the SaaS downturn in B2B2B appears to be behind us. And as stock prices rip higher, growth VC floods back in. It’s natural. But how aggressive will late stage investors be? In AI, it’s insane. As is growth, in some cases. The 300x ARR round is here. It’s 2021 but all over again, and different But in SaaS overall, the growth playbook hasn’t totally worked out on the last 4 SaaS IPOs.

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SaaS Essentials: Failed Payment Solution Guide

For SaaS businesses, improving retention is one of the easiest and most effective ways to drive revenue and profits. With a clear link between failed payments and customer churn, having a robust failed payment recovery solution isn’t optional—it’s essential. Achieving your retention goals starts with the right solution.

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Defining CSM-to-Account Ratios: A Lifecycle Design Approach

Valuize Consulting

Defining the right Customer Success Manager (CSM)-to-account ratio is a nuanced challenge. This applies to any customer success focused role assigned a portfolio of accounts. Getting it wrong impacts your Net Revenue Retention (NRR) performance, customer experience, and operational efficiency. Traditionally, companies have set CSM ratios based on revenue tiers or account sizes, yet these methods are woefully simplistic when considering the complexity of driving customer adoption, retention and e

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What’s New in Buffer: 15+ New Features & Updates We Made In 2024

Buffer Resources

As 2024 winds down, I’m feeling incredibly grateful. To everyone who’s used Buffer this year, shared feedback, or cheered us on — thank you. This year was all about making Buffer work harder for you, helping you streamline your workflow, and unlocking more possibilities for your content.  Here’s a look at what’s new: Welcome to the fediverse This year, Threads and Bluesky took the social media world by storm — and you were ready to dive in.

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User Experience Optimization: Explore the Latest Techniques for 2025

Full Session

Picture this: It’s 2025, and your digital product is a seamless extension of your users’ lives. Frustration? Gone. Confusion? A thing of the past. Engagement? Through the roof. It isn’t a far-fetched dreamit’s the potential reality of user experience optimization done right. But let’s be real: Users are flooded with options, their attention spans are shrinking, and their expectations are high.

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22 Pop Culture Moments That Blew Up on Social Media in 2024

Buffer Resources

2024 is almost in the books, making it the perfect time to recap the biggest events and pop culture moments that blew up on social media this year.  From Beyoncé going country to Reddit going public, social media had no shortage of events to talk about (and meme about, for that matter).  As has become an annual year-end tradition, this year the folks at Forekast and Something Great Marketing explored the pop culture events that captivated our hearts, minds, and feeds.

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Penetration Testing Now Fully Integrated in Scytale!

Scytale

Were thrilled to announce that Scytale is the only compliance automation platform that officially enables customers to complete and manage their entire penetration testing process directly within the platform, being your one end-to-end, go-to space for every part of your security and compliance workflows. We eliminate the need for external tools or endless back-and-forth communication, with every process, request, and task related to your penetration testing project managed inside Scytale –

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An Omnichannel Payment Solution––Without the Complexity

Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.