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By BluLogix Team Creating a Flexible Pricing Engine for Future Success Introduction In the subscription economy, customer expectations are evolving, and Managed Service Providers (MSPs) must adapt to meet these dynamic demands. One of the critical aspects of thriving in this environment is having a flexible pricing engine that can accommodate diverse pricing models and deliver value to both customers and the business.
When Dan O’Connell stepped into the CEO role at Front , a customer service platform with nearly 9,000 customers and nearly $100M in revenue, it wasn’t his first rodeo. Having previously taken over from the founder as CEO at TalkIQ (pre-revenue), Dan brought to SaaStr Annual his valuable insights about managing change at different company stages.
The GTM Podcast is available on any major directory, including: Apple Podcasts Spotify YouTube Guy Yalif is a seasoned B2B SaaS executive with over 20 years of go-to-market experience. As the co-founder and CEO of Intellimize (acquired by Webflow), Guy brings a unique perspective from his journey through iconic companies like Microsoft, Yahoo, and Twitter, as well as his background in aerospace engineering.
So SaaS is back. Top SaaS stocks are on fire the past few months, and the SaaS downturn in B2B2B appears to be behind us. And as stock prices rip higher, growth VC floods back in. It’s natural. But how aggressive will late stage investors be? In AI, it’s insane. As is growth, in some cases. The 300x ARR round is here. It’s 2021 but all over again, and different But in SaaS overall, the growth playbook hasn’t totally worked out on the last 4 SaaS IPOs.
Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage
If AI agents are going to deliver ROI, they need to move beyond chat and actually do things. But, turning a model into a reliable, secure workflow agent isn’t as simple as plugging in an API. In this new webinar, Alex Salazar and Nate Barbettini will break down the emerging AI architecture that makes action possible, and how it differs from traditional integration approaches.
Defining the right Customer Success Manager (CSM)-to-account ratio is a nuanced challenge. This applies to any customer success focused role assigned a portfolio of accounts. Getting it wrong impacts your Net Revenue Retention (NRR) performance, customer experience, and operational efficiency. Traditionally, companies have set CSM ratios based on revenue tiers or account sizes, yet these methods are woefully simplistic when considering the complexity of driving customer adoption, retention and e
2024 is almost in the books, making it the perfect time to recap the biggest events and pop culture moments that blew up on social media this year. From Beyoncé going country to Reddit going public, social media had no shortage of events to talk about (and meme about, for that matter). As has become an annual year-end tradition, this year the folks at Forekast and Something Great Marketing explored the pop culture events that captivated our hearts, minds, and feeds.
2024 is almost in the books, making it the perfect time to recap the biggest events and pop culture moments that blew up on social media this year. From Beyoncé going country to Reddit going public, social media had no shortage of events to talk about (and meme about, for that matter). As has become an annual year-end tradition, this year the folks at Forekast and Something Great Marketing explored the pop culture events that captivated our hearts, minds, and feeds.
Anyone else feel like 2024 breezed by? As we round the corner to 2025, the IT landscape is poised for significant transformation. With a focus on streamlining operations and enhancing security, emerging IT trends prove 2025 will be a doozy. The value era is here to stay Managing SaaS has evolved through three distinct eras: SaaS Expansion to SaaS Austerity to now SaaS Value.
As 2024 winds down, I’m feeling incredibly grateful. To everyone who’s used Buffer this year, shared feedback, or cheered us on — thank you. This year was all about making Buffer work harder for you, helping you streamline your workflow, and unlocking more possibilities for your content. Here’s a look at what’s new: Welcome to the fediverse This year, Threads and Bluesky took the social media world by storm — and you were ready to dive in.
Were thrilled to announce that Scytale is the only compliance automation platform that officially enables customers to complete and manage their entire penetration testing process directly within the platform, being your one end-to-end, go-to space for every part of your security and compliance workflows. We eliminate the need for external tools or endless back-and-forth communication, with every process, request, and task related to your penetration testing project managed inside Scytale –
Picture this: It’s 2025, and your digital product is a seamless extension of your users’ lives. Frustration? Gone. Confusion? A thing of the past. Engagement? Through the roof. It isn’t a far-fetched dreamit’s the potential reality of user experience optimization done right. But let’s be real: Users are flooded with options, their attention spans are shrinking, and their expectations are high.
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
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