SaaStr
JUNE 16, 2024
Dear SaaStr: How Can a SaaS Business Reactivate Churned Customers? This may sound simple, but the #1 thing you can and should do is create a series of marketing campaigns targeted only to churned customers. You will get some back, especially if you have a High NPS in general and most of your customers like / love you. RevenueCat manages 30% of all mobile apps subscriptions, across 10,000+ paid apps.
Tom Tunguz
JUNE 16, 2024
I was chatting with a friend of mine about the advent of robotic surgery and he was lamenting the challenges associated with training younger doctors. Before robotic surgery, medical surgeons stood shoulder to shoulder alongside seasoned surgeons operating. Today, the head surgeon manipulates a robot independently while students watch through a window or video.
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User Pilot
JUNE 16, 2024
User onboarding helps users discover features they need to achieve their goals and trains them how to use them. In the article, we share 11 user onboarding tips and show you how to implement them. Curious? Let’s get to it! TL;DR User onboarding is the process of introducing key product functionalities and providing guidance to enable customer success.
Nimble - Sales
JUNE 16, 2024
CRM for Transportation and Logistics management is a buzzword, that’s cropping up here and there with medium and small LSPs, while the major role of CRM in logistics has been acknowledged by heavyweights for decades. The Global Logistics market was The post CRM for Logistics & Transportation Industry. Let’s Move IT! appeared first on Nimble Blog.
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Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.
User Pilot
JUNE 16, 2024
Are you thinking of launching a new feature for your product but unsure if it’s the right one or if it will be successful? Then, you need to consider a painted door test. This test allows you to determine, with minimal effort, whether what you have in mind is something your users would be interested in. This article will examine what a painted door test is and how to carry one out.
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
User Pilot
JUNE 16, 2024
Whether you’re a seasoned professional or new to the field, understanding the nuances of product specialists is essential for success. In this guide, we’ll delve into the core responsibilities, salary insights, essential skills, and more, providing you with the knowledge and tools you need to excel as a product specialist. TL;DR A product specialist is a professional who is responsible for ensuring a product’s marketability and profitability.
User Pilot
JUNE 16, 2024
Whether you’re a seasoned professional or new to the field, understanding the nuances of customer onboarding specialists is essential for success. In this guide, we’ll delve into the core responsibilities, salary insights, essential skills, and more, providing you with the knowledge and tools you need to excel as a customer onboarding specialist.
User Pilot
JUNE 16, 2024
Whether you’re a seasoned professional or new to the field, understanding the nuances of customer experience specialists is essential for success. In this guide, we’ll delve into the core responsibilities, salary insights, essential skills, and more, providing you with the knowledge and tools you need to excel as a customer experience specialist.
User Pilot
JUNE 16, 2024
Whether you’re a seasoned professional or new to the field, understanding the nuances of localization managers is essential for success. In this guide, we’ll delve into the core responsibilities, salary insights, essential skills, and more, providing you with the knowledge and tools you need to excel as a localization manager. TL;DR When businesses begin to scale, one of the things they begin to do is the international market, and that’s where a localization manager comes in.
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ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.
User Pilot
JUNE 16, 2024
Whether you’re a seasoned professional or new to the field, understanding the nuances of product marketing managers is essential for success. In this guide, we’ll delve into the core responsibilities, salary insights, essential skills, and more, providing you with the knowledge and tools you need to excel as a product marketing manager. TL;DR A product marketing manager is a professional responsible for promoting and selling their company’s products.
User Pilot
JUNE 16, 2024
Whether you’re a seasoned professional or new to the field, understanding the nuances of growth product managers is essential for success. In this guide, we’ll delve into the core responsibilities, salary insights, essential skills, and more, providing you with the knowledge and tools you need to excel as a growth product manager. TL;DR Growth product manager is a specialist position within product management focusing on identifying and executing product-led growth opportunities in a
User Pilot
JUNE 16, 2024
Whether you’re a seasoned professional or new to the field, understanding the nuances of customer insights managers is essential for success. In this guide, we’ll delve into the core responsibilities, salary insights, essential skills, and more, providing you with the knowledge and tools you need to excel as a customer insights manager. TL;DR A customer insights manager is a professional responsible for analyzing and interpreting data related to customer behavior , preferences, and f
User Pilot
JUNE 16, 2024
Looking for reliable metrics benchmarks to gauge your product performance and inform your decisions? That’s what you can find in Userpilot’s Product Metrics Benchmark Report. In this article, you’ll learn how this report was created and how it differs from similar ones. We also share 6 key insights for product managers that we found particularly interesting.
Speaker: David Warren and Kevin O’Neill Stoll
Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng
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