Thu.Mar 14, 2024

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9 Customer Analytics Use Cases For SaaS

User Pilot

Looking for customer analytics use cases that can significantly improve your SaaS? You’re at the right place. This article lists key use cases for SaaS and explains how to implement them to unlock customer satisfaction and product growth. We also cover: Customer analytics categories. The three types of customer analytics and their significance. Key metrics you should be measuring.

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RevenueCat: Free Trials Are Way Up, Pricing is Stable in Mobile Subscriptions

SaaStr

So RevenueCat (where I was fortunate enough to be the first investor) now is the embedded mobile subscription API for 30,000 (!) mobile apps, across 290,000,000 subscribers and $6.7 Billion in tracked revenue. So they do have interesting data. Their 2024 State of Subscription Apps Report is out , and here were my top learnings: #1. 70% of Mobile Subscription Apps Now Offer Free Trials, At Least in Part.

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From Broad Market to Focused Success with Kristie Jones

Predictable Revenue

Collin dives into the journey from founder-led sales to establishing the first sales team with Kristie Jones from Sales Acceleration Group. The post From Broad Market to Focused Success with Kristie Jones appeared first on Predictable Revenue.

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Dear SaaStr: How Can You Land Big Customers If You’re a New Startup No One Has Heard Of?

SaaStr

Dear SaaStr: How Can You Land Big Customers If You’re a New Startup No One Has Heard Of? Solve one of their top pain points, for real — that no other vendor is solving. If you haven’t sold to the F500 / Global 2000 before, you’ll be somewhat surprised to learn that between the CIO’s office and functional heads, at most huge companies, there is a clear goal to bring in a handful of new “innovative vendors” into the company each year.

Startup 218
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An Omnichannel Payment Solution––Without the Complexity

Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.

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Claddagh: How Local Businesses Inspire Love, Loyalty, and Friendship

The Moz Blog

Miriam relays an old local business tale, with more than a dozen inspiring examples of love, loyalty, and friendship between local businesses and their customers. She ends with tips for removing barriers to form lasting business relationships.

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10 Ideas for Your Instagram as a B2B Company

Buffer Resources

When you think of “brands on Instagram,” you might picture fun, direct-to-consumer companies that make workout clothes or tinned fish. Many B2B companies forgo Instagram because it relies so heavily on visuals and “personality,” which is difficult to achieve when marketing payroll or restaurant software.  So, it’s true that your restaurant management tool requires a few more steps than someone seeing a new app or product and deciding to try it out, but Ins

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EMV Chip Cards: What You Need to Know About PIN or Signature Cards and How They Work

Stax

EMV (Europay, Mastercard, and Visa) chip card use has continued to expand in use since its tumultuous rollout in 2015. The EMV standard has now become a global standard for cards equipped with computer chips and the technology used to authenticate chip-card transactions. Yet, while time has provided customers and businesses with more education on the security benefits of EMV card chips, many businesses and consumers are still confused about key components.

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In-Depth Guide to GA4 Path Exploration (+Better Alternative)

User Pilot

Are you wondering what the GA4 path exploration report is? If so, you’re in the right place, as this is the main question we explore in the article! To be more specific, we: Cover its most common use cases. Show how to create the report. Explain its different settings. Compare it to Userpilot Paths. Let’s dive in, shall we? TL;DR The GA4 path exploration report provides a visualization of successive or previous actions that users take at a particular stage of the user journey.

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What is B2B Payments Processing and How Do You Implement It?

Stax

During the 2020s, almost all businesses will have been looking at b2b payments processing solutions to meet changing consumer needs. Online and contactless adoption multiplied, and digital payments rose. Between 2019 and 2020, the number of U.S. consumers using two or more types of digital payment methods increased by 8%. Consumers are increasingly gravitating towards quick and convenient payment methods such as contactless payments and mobile wallets when transacting with businesses.

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How Clinic Sense Reduced Churn and Unlocked More Revenue

ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.

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Amplitude Pathfinder: How Does It Work? [+ Better Alternative]

User Pilot

If you’re getting started with product analytics and want to better understand your users and how they reach conversion, then Amplitude Pathfinder is one of the most commonly recommended tools. Using a legacy pathfinder like this one can do wonders for your SaaS business: Tracking the steps users take to complete a specific event means you can study whether users take a less-than-optimal route or if they run into any friction.

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10 Ways SMBs Can Maximize Profit

Stax

In the world of small and medium-sized businesses (SMBs), turning a profit—and maximizing it—is the difference between success and shutting the doors. That said, effectively running a company is more than just having enough money to keep the business running; it’s about growing the business to the next level. Let’s talk about how you can do that.

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Userpilot for SaaS Reporting: Features, Pricing, and Review

User Pilot

Looking for an effective SaaS reporting tool and wondering if Userpilot is the best option for your SaaS company? With numerous Userpilot alternatives, it can be challenging to make a final decision. In this article, we’ll delve into precisely that – helping you determine whether Userpilot is the ideal choice for your SaaS reporting needs. We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process.

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8 Top WhatsApp API Providers for Businesses in 2024

How To Buy Saas

It is 2024, and WhatsApp is not just a tool to chat with your friends and family, but with the right techniques, you can use it for effective business communication with your clients and build a relationship with them. With a WhatsApp API, you can now solve one of your concerns, which is streamlining your communication with your clients and solving their queries and complaints.

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Usage-Based Monetization Musts: A Roadmap for Sustainable Revenue Growth

Speaker: David Warren and Kevin O’Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

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Heap for Funnel Analysis: Features, Pricing, and Review

User Pilot

Looking for an effective funnel analysis tool and wondering if Heap is the best option for your SaaS company? With numerous Heap alternatives, it can be challenging to make a final decision. In this article, we’ll delve into precisely that – helping you determine whether Heap is the ideal choice for your funnel analysis needs. We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process.

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The seven steps of a successful customer success book shift

ChurnZero

Every customer success leader has encountered or will eventually encounter a book shift: the process of reassigning accounts between different customer success managers. While simple in concept, a book shift is a complex and challenging project, with an array of stakeholders and moving parts that require skillful management and—ideally—an experienced hand.

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Userpilot for User Analytics: Features, Pricing, and Review

User Pilot

Looking for an effective user analytics tool and wondering if Userpilot is the best option for your SaaS company? With numerous Userpilot alternatives, it can be challenging to make a final decision. In this article, we’ll delve into precisely that – helping you determine whether Userpilot is the ideal choice for your user analytics needs. We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process.

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WhatsApp Chatbot: An Ultimate Guide For SMB & Enterprise Businesses

How To Buy Saas

WhatsApp is, as you know, everyone’s favorite messaging platform. It has also become a valuable tool for businesses to connect with their customers. As per data from WhatsApp, people send over 100 billion messages via this network every day. Hence, WhatsApp marketing has become a turbocharged trend in the digital marketing realm. Every small or big, new or old brand is using WhatsApp marketing strategy to promote their products through improved customer experience and increased brand trust

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15 Modern Use Cases for Enterprise Business Intelligence

Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?

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Userpilot for SaaS Analytics: Features, Pricing, and Review

User Pilot

Looking for an effective SaaS analytics tool and wondering if Userpilot is the best option for your SaaS company? With numerous Userpilot alternatives, it can be challenging to make a final decision. In this article, we’ll delve into precisely that – helping you determine whether Userpilot is the ideal choice for your SaaS analytics needs. We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process.

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Finding value in your existing tech stack

BetterCloud

It’s 2024 and we’re all trying to make the best with what we have. From getting the last bit of toothpaste out of the tube to making coffee at home, we’re looking to get the best bang for our buck and maximize value everywhere. With inflation, interest rates, and the economy posing numerous uncertainties, everyone is trying to spend as efficiently as possible.

Scale 52
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Userpilot for Product Analytics: Features, Pricing, and Review

User Pilot

Looking for an effective product analytics tool and wondering if Userpilot is the best option for your SaaS company? With numerous Userpilot alternatives, it can be challenging to make a final decision. In this article, we’ll delve into precisely that – helping you determine whether Userpilot is the ideal choice for your product analytics needs.

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Plumbing Preservation for a More Eco-Healthy Living Space

SaaS Metrics

Taking note of the intricacies tied to your home’s plumbing can unlock the door to more eco-healthy living. U.S. Environmental Protection Agency statistics say up to 180 gallons of water can be saved weekly in households via minor adjustments and care for the plumbing system. As such, by learning about and implementing. Read more The post Plumbing Preservation for a More Eco-Healthy Living Space first appeared on SaaS Metrics.

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Buyer’s Guide: Finding The Best Payment Provider For Your Software

Choosing the right Embedded Payments partner can feel overwhelming. This comprehensive buyer’s guide simplifies the process by breaking down seven key criteria to consider, from platform technology to security and growth potential. Learn how to assess partners that align with your goals, offer personalized support, and drive long-term success. This guide equips software companies with the insights to make confident, informed decisions that enhance customer experience and fuel business growth.

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Heap for User Analytics: Features, Pricing, and Review

User Pilot

Looking for an effective user analytics tool and wondering if Heap is the best option for your SaaS company? With numerous Heap alternatives, it can be challenging to make a final decision. In this article, we’ll delve into precisely that – helping you determine whether Heap is the ideal choice for your user analytics needs. We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process.

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Building a Solid Foundation: How to Create a Real Estate Business Plan That Works

CloseSaaS

Are you a real estate professional? Then you need a real estate business plan! Follow this simple six-step process to create one for yourself.

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Heap for SaaS Analytics: Features, Pricing, and Review

User Pilot

Looking for an effective SaaS analytics tool and wondering if Heap is the best option for your SaaS company? With numerous Heap alternatives, it can be challenging to make a final decision. In this article, we’ll delve into precisely that – helping you determine whether Heap is the ideal choice for your SaaS analytics needs. We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process.

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Heap for Product Analytics: Features, Pricing, and Review

User Pilot

Looking for an effective product analytics tool and wondering if Heap is the best option for your SaaS company? With numerous Heap alternatives, it can be challenging to make a final decision. In this article, we’ll delve into precisely that – helping you determine whether Heap is the ideal choice for your product analytics needs. We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process.

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Prepare Now: 2025s Must-Know Trends For Product And Data Leaders

Speaker: Jay Allardyce, Deepak Vittal, and Terrence Sheflin

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

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Userpilot for Cohort Analysis: Features, Pricing, and Review

User Pilot

Looking for an effective cohort analysis tool and wondering if Userpilot is the best option for your SaaS company? With numerous Userpilot alternatives, it can be challenging to make a final decision. In this article, we’ll delve into precisely that – helping you determine whether Userpilot is the ideal choice for your cohort analysis needs. We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process.

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Userpilot for Funnel Analysis: Features, Pricing, and Review

User Pilot

Looking for an effective funnel analysis tool and wondering if Userpilot is the best option for your SaaS company? With numerous Userpilot alternatives, it can be challenging to make a final decision. In this article, we’ll delve into precisely that – helping you determine whether Userpilot is the ideal choice for your funnel analysis needs. We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process.

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Userpilot for Retention Analytics: Features, Pricing, and Review

User Pilot

Looking for an effective retention analytics tool and wondering if Userpilot is the best option for your SaaS company? With numerous Userpilot alternatives, it can be challenging to make a final decision. In this article, we’ll delve into precisely that – helping you determine whether Userpilot is the ideal choice for your retention analytics needs.