Mon.Mar 24, 2025

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9 Key Methods to Foster Exceptional Customer Retention

The Daily Egg

If you are responsible for customer retention, and you dont have 5-6 initiatives in-progress, you are headed down a dark road. Say the customer retention. The post 9 Key Methods to Foster Exceptional Customer Retention appeared first on The Daily Egg.

Retention 240
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We’re Back. Q1 Was a Record for Tech Acquisitions in Dollars. But Deal Count? It’s Doubled But Isn’t Close to 2021.

SaaStr

So Bloomberg and CB Insights have the latest data out on start-ups getting acquired, and 2025 is off to a record start : Wiz’s record $32 Billion acquisition by Google pushes the dollar value to a record, but you may have also missed there were 11 VC-backed $1B+ exits already in 2025, worth $54.5 billion altogether, per Bloomberg. And 37 over the past 12 months, which is twice the prior 12-month period.

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SaaS operations management guide

BetterCloud

Picture this: its 3AM, and your phone is buzzing. Not with a server fire, but with a cascade of support tickets. Users are screaming about needing to reset their password in your companys CRM, and after frantic work, youve made it through half of the tickets before more come in. Sound familiar? With just about every company now running on SaaS, managing software applications has evolved from simple license tracking to a complex orchestration of integrations, performance monitoring, security, and

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How to Meet 1,000+ Leading CMOs, CROs, CCOs, and CFOs at 2025 SaaStr Annual on May 13-15!

SaaStr

Last year, our VIP SaaStr Summits were all “sold out” and wildly popular: 245 top CMOs and VPs of Marketing came to our CMO Brunch + Summit 3 34 top CCOs and VPs of Customer Success came to our CCO Summit 316 top CROs and VPs of Sales came to CEO+CRO Poker Nigh t 116 top CFOs and VPs of Finance came to our CFO Summit That’s over 1,000 top C-level and VP execs!

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Why your conversion optimization strategy isn’t working (and how to fix it)

GetUplift

Most conversion optimization strategies are setting you up for failure. Theyll tell you to test things like removing form fields or changing button colors. You end up testing random elements with random (or, let’s be real, non-existent) results. You spend a ton of time and money with nothing concrete to show for it. And it ultimately leads you down a cycle of continuous testing with no real strategic insights to glean.

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AI Billing Innovations, Usage-Based Pricing, Credits, and Prepaid Models

Blulogix

By BluLogix Team AI Billing Innovations, Usage-Based Pricing, Credits, and Prepaid Models AI Billing Needs a New Approach Unlike traditional SaaS, AI products often require real-time metering and consumption-based pricing. Companies must find ways to manage infrastructure costs while giving customers flexibility and predictability. Creating a Monetization Framework For Your Business View the Whitepaper How AI Companies Are Innovating Billing AI vendors are experimenting with multiple billing mo

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How to Convince Investors to Fund You With Data: Christoph Janz of Point9 Capital

SaaStr

So what’s the real bar to raising a Seed, Series A or Series B round today? Christoph Janz of Point9 Capital came to SaaStr Annual to do a deep dive. Who is Christoph Janz? Christoph Janz isn’t just another VC he’s been spotting and backing SaaS winners for over a decade as Managing Partner at Point Nine Capital. If you’ve used Zendesk, Algolia, Contentful, or Loom, you’ve experienced the impact of his investment thesis firsthand.

Data 147
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Five clear signs your customer success technology needs an upgrade.

ChurnZero

Too many customer teams are still relying on mismatched technologyand it’s holding them back. ChurnZeros latest Customer Success Leadership Study found that technology adoption shifts depending on company size by revenue. Nearly 70% of CS teams at larger companies ($500 million or greater) have adopted CSPs, while teams at smaller companies tend to lean on support and CRM software.

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AI is Already Remaking SaaS. 10 Trends To Watch Right Now. And Not Fall Behind On.

SaaStr

AI is already reshaping B2B SaaS, and its only going to accelerate. Heres what I think is happening and whats next: #1. AI is Table Stakes Now. Now It’s Time to Make It S-Tier. AI isnt a differentiator anymore per se its the baseline. Customers expect AI to be baked into your product, whether its automating workflows, improving onboarding, or delivering predictive insights.

AI 147
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5 Ways to Improve Revenue from Integrated Payments

Speaker: Pete Uselman, Director of Partner Experience at Wind River Payments

Most integrated payments providers share a percent of the payment revenue with their software partners. But, oftentimes, that revenue share is only a fraction of the true income potential software providers can realize. If you want to maximize income opportunities from your payments program, check out Wind River Payments’ webinar-on-demand.

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Top Mobile Product Manager Job Roles (+Candidate Spotlight)

User Pilot

Want to advance your career in mobile product management or find top talent for your team? This article shares exciting mobile product manager roles and showcases standout candidates in the field. Recommended product manager job openings in data-driven companies Looking for a job in mobile product management? Here’s a highlight list of the coolest openings right now: 1.

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How to Create an Ideal Customer Profile with Templates & Examples

Dubb

Everything you need to know about ICP Imagine spending countless hours creating content, running ads, and optimizing your marketing funnel, only to see minimal results. Frustrating, right? The hard truth is, if youre trying to talk to everyone, youre actually talking to no one. Conversion rates skyrocket when you speak directly to the right The post How to Create anIdeal Customer Profile with Templates & Examples appeared first on Dubb Blog.

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SMS Campaigns: Best Practices, Definition, and Examples

Dubb

If you're looking to create an SMS campaign and send engaging Dubb video messages through your favoritemarketing platform, whether it's a CRM or an automation tool, this guide is for you. We'll cover the best practices for SMS message campaigns, definition and examples, and how to track the success of your SMS outreach. [link] The post SMS Campaigns: Best Practices, Definition, and Examples appeared first on Dubb Blog.