SaaStr
DECEMBER 1, 2023
Dear SaaStr: What Do You Do When You Lose a Deal? #1: Put the company right back into your drip market campaign. But a special one for Lost Deals You Want to Win Back Later. Because you’ll have at least 3 more chances to close them — if you go long: 10 months out (Renewal #1). If your competitor really screwed it up. 20 months out (Renewal #2).
Clouded Judgement
DECEMBER 1, 2023
Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! Subscribe now Amazon ReInvent This week Amazon had their annual AWS ReInvent conference. Couple takeaways for me: 2024 is shaping up to be the “prototype to production” year for AI. This year, there was tons of experimentation.
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The Daily Egg
DECEMBER 1, 2023
The truth is, if your website doesn’t provide a good user experience (UX), your customers are less likely to return. Great UX. The post UXtweak Review appeared first on The Daily Egg.
SaaStr
DECEMBER 1, 2023
Hiring a VP of Sales isn’t new, but the conversations have evolved as the world has. SaaStr’s own Jason Lemkin shares the top 10 mistakes he sees during the hiring process during Workshop Wednesday, held every Wednesday at 10 a.m. PST. Jason has written about the cheat codes for hiring VPs of Sales since 2012 and realized it was worth a deeper dive.
Advertiser: ZoomInfo
Savvy B2B marketers know that a great account-based marketing (ABM) strategy leads to higher ROI and sustainable growth. In this guide, we’ll cover: What makes for a successful ABM strategy? What are the key elements and capabilities of ABM that can make a real difference? How is AI changing workflows and driving functionality? This Martech Intelligence Report on Enterprise Account-Based Marketing examines the state of ABM in 2024 and what to consider when implementing ABM software.
The Daily Egg
DECEMBER 1, 2023
A free Session Initiation Protocol (SIP) trunk seems like a great way businesses and organizations can save money on their VoIP phone. The post A Free SIP Trunk is Normal – Here’s How You Save Real Money appeared first on The Daily Egg.
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
Sales Hacker
DECEMBER 1, 2023
Traditional outbound is delivering diminishing returns across the entire technology landscape. Not only has the function grown in popularity but automation has allowed us to increase the volume per rep dramatically which leaves prospects overwhelmed and unresponsive. Luckily, there is a better way. Join Lars Nilsson and GTMfund to learn how to implement Account-based Sales Development (ABSD) strategies in your sales playbook – foster meaningful customer relationships while delivering real measur
Buffer Resources
DECEMBER 1, 2023
As part of my comprehensive Buffer onboarding — which had me up and running at full speed in a matter of weeks — I was tasked with setting up intro calls with the company executives. The prospect of sitting down (even virtually) with our CEO and other senior Bufferoos was daunting for a newbie. I was pretty nervous (in hindsight, I really didn’t need to be!).
Sales Hacker
DECEMBER 1, 2023
It’s no secret that this has been a tough year in the software and technology industry. However, there are companies excelling despite the challenging macro environment. How are they doing it? Is it their vertical? Are they simply ‘the lucky ones’? Most often, it comes down to go-to-market (GTM) execution. Take a peek behind the curtain with me on certain areas of insight into two companies that are excelling – let’s get into it.
TurnKey Labs
DECEMBER 1, 2023
Did you know that organizations with highly-rated cultures of recognition are 2.5 times more likely to witness improved employee engagement? This statistic encapsulates a profound truth — that acknowledgment and appreciation within a workplace can fundamentally transform the dynamics between an organization and its employees.
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For SaaS businesses, improving retention is one of the easiest and most effective ways to drive revenue and profits. With a clear link between failed payments and customer churn, having a robust failed payment recovery solution isn’t optional—it’s essential. Achieving your retention goals starts with the right solution.
Subscription Flow
DECEMBER 1, 2023
Recurring revenue models, or subscription models , can be a great way for businesses to generate income while providing customers with the options they want. This trend is even affecting business-to-business enterprises. For instance, certain aircraft manufacturers are switching from selling jet engines to leasing them as a service that includes upkeep and repairs.
ChurnZero
DECEMBER 1, 2023
The essential handbook for building the modern customer success program Are you ready to elevate your SaaS business with a robust customer success program? Dive into “the ultimate guide to customer success in SaaS” and gain the insights and strategies you need to create a high-performing customer success team. This comprehensive guide covers everything from foundational principles to advanced strategies, ensuring you have the knowledge to drive customer satisfaction and business grow
TurnKey Labs
DECEMBER 1, 2023
A lot of companies continue to be oblivious of the fact that there is an entire industry dedicated to helping their businesses grow by providing amazing talents from all over the world. These HR recruiting firms have been on the spotlight for years now thanks to the high-quality services they offer at very competitive prices.
Chargebee
DECEMBER 1, 2023
The reality is that each email you create can contribute to improving customer retention. Rather than treating emails solely as a means of completing transactions, approach them as opportunities to foster connections and establish confidence in every user interaction. Whenever you send an email for a password reset, feature update, or promotional offer, use the chance to remind users of the benefits your product or service provides.
Advertiser: ZoomInfo
Over the last two years, there’s been a 76 percent increase in AI adoption across sales organizations. The reason for its rise? AI increases teams’ productivity by predicting and automating actions that require manual effort. In other words, the research that takes reps hours, AI can do in seconds. For sales teams, AI opens up a world of new possibilities, including automating outreach, identifying best-fit buyers, and keeping CRMs flush with fresh data.
SaaS Metrics
DECEMBER 1, 2023
In the ever-evolving landscape of retail, businesses are constantly seeking innovative solutions to streamline operations and enhance the customer experience. One such technological marvel that has revolutionized the retail sector is Point of Sale (POS) systems powered by Software as a Service (SaaS). This dynamic duo has not only simplified transaction processes.
Chargebee
DECEMBER 1, 2023
In the dynamic world of eCommerce, your customers crave shopping experiences that are not only smooth but also profoundly personalized. Chargebee’s widgets and APIs are meticulously crafted to revolutionize how your customers interact with your product descriptions, carts, and checkout pages—focusing on the flexibility and innovation that today’s consumers demand, Chargebee opens up new avenues for your business to connect more meaningfully with your audience.
SmartKarrot
DECEMBER 1, 2023
As a seasoned professional in the realm of Customer Success , I’ve witnessed firsthand the intricate dance of client onboarding. Crafting an effective Client Onboarding Playbook is an art, but it’s not immune to pitfalls. In this piece, I’ll delve into the top seven mistakes that can plague your playbook, drawing on my experience to guide you toward a seamless onboarding process.
Sales Hacker
DECEMBER 1, 2023
Traditional outbound is delivering diminishing returns across the entire technology landscape. Not only has the function grown in popularity but automation has allowed us to increase the volume per rep dramatically which leaves prospects overwhelmed and unresponsive. Luckily, there is a better way. Join Lars Nilsson and GTMfund to learn how to implement Account-based Sales Development (ABSD) strategies in your sales playbook – foster meaningful customer relationships while delivering real measur
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Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.
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