SaaStr

SEPTEMBER 28, 2023

In this new SaaStr series called “What’s new at…,” Jason Lemkin chats with WorkOS CEO and founder Michael Grinich about what it takes to be Enterprise ready in SaaS, building vs. buying, and who the stakeholders are in a B2D motion. A problem many founders are trying to solve right now is going upmarket to Enterprise, and Lemkin and Grinich have a passionate perspective that every startup should take steps to check those Enterprise boxes in their first year.

Enterprise readiness 289

Enterprise readiness Payment Solutions Enterprise Payments 289

Buffer Resources

SEPTEMBER 28, 2023

Meet Chenell Basilio , a savvy creator who stumbled upon the power of newsletters almost by accident. Starting with a simple curiosity about how others were successfully growing their email lists, Chenell embarked on a journey of research and discovery with Growth in Reverse. Eight months later, she boasts an impressive following of over 20,000 subscribers who eagerly await her weekly deep-dive newsletters.

Social Media 127

Social Media AI Branding Trends 127

Andreessen Horowitz

SEPTEMBER 28, 2023

a16z’s Fintech partners analyze Intuit’s new AI assistant, JPM’s partnership with Gusto, and mark a recent embedded fintech development.

Payments 125

Payments Payment Solutions Payment Services AI 125

Buffer Resources

SEPTEMBER 28, 2023

At Buffer, we’ve long had teammates who have side projects in addition to working at Buffer. It’s pretty common for our team to run their own blog, we have several published authors on the team, and many of our engineers run apps that have nothing to do with their regular work. Though some companies prefer that anyone on their team not have side projects and actively discourage it, that has never been our way at Buffer.

Social Media 109

Social Media Construction Forecasting Payment Features 109

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For SaaS businesses, improving retention is one of the easiest and most effective ways to drive revenue and profits. With a clear link between failed payments and customer churn, having a robust failed payment recovery solution isn’t optional—it’s essential. Achieving your retention goals starts with the right solution.

Payment Solutions

User Pilot

SEPTEMBER 28, 2023

Product marketing is a nuanced, fast-paced, and multi-faceted endeavor. In a competitive environment with no guarantees, marketing experimentation serves as a surefire way to maximize reach, optimize conversions, and improve the user experience. In this guide, we’ll walk you through what marketing experiments are, why you should run them, how to conduct experiments successfully, and seven experiments to try for yourself!

Marketing 85

Marketing Underperforming Technical Team Onboarding Metrics 85

User Pilot

SEPTEMBER 28, 2023

While UX professionals say that user experience is vital to business success, most of them aren’t making the most of UX analysis. Companies simply aren’t getting to the heart of their products’ UX, leaving user journeys littered with friction. What does this lead to? High churn rates and dissatisfied customers. Product analytics tools can provide key growth insights that help you solve user problems and provide killer user experiences at the same time.

User Experience 83

User Experience Scale Churn Retention 83

Scytale

SEPTEMBER 28, 2023

There has been a lot of discussion regarding CMMC and NIST 800-171. How do they differ? How do you determine who would need which framework? With the ever-growing threats of cyber attacks, the government wants to make sure that companies’ data and systems are protected. Whether you’re a small business government contractor or a large defense company, you need to understand these frameworks and prepare to implement the necessary controls.

Cybersecurity 59

Cybersecurity Government compliance Technical Review 59

SaaS Metrics

SEPTEMBER 28, 2023

Sleep is crucial for good academic performance. It enables you to concentrate during revision and remember the concepts learned in class. Good sleep will also enable the body and mind to relax and in the process avoid fatigue. However, the anxiety that comes with exams denies many students the opportunity to sleep. Read more The post 5 tips on how to improve your sleep during exams first appeared on SaaS Metrics.

Metrics 52

Metrics SaaS 52

Teamgate

SEPTEMBER 28, 2023

In this comprehensive guide, we unravel the intricate distinctions between nonprofit and not for profit organizations. We’ll explore their unique structures, operational focuses, and the implications of each, providing clarity to help you navigate these often misunderstood terms.

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Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.

Payment Solutions

SaaS Metrics

SEPTEMBER 28, 2023

With the continuous development in today’s globalized landscape, several industries are incorporating digital and technical innovations. And the healthcare industry is no exception. The healthcare industry is undergoing an obvious digital transformation. Some of these transformations include the rise of electronic health records (EHRs), healthcare data is growing exponentially.

Healthcare 52

Healthcare Government Data Innovation 52

How To Buy Saas

SEPTEMBER 28, 2023

Imagine this: You’re standing in the middle of a remote, high-altitude observatory, gazing up at the night sky, where a tapestry of stars stretches out before you. The silence is profound, and the universe seems closer than ever. In this moment of awe, you might not think about the word “convenience,” but it’s precisely that concept that has been revolutionizing astronomical observatories worldwide.

Engineering 40

Engineering Innovation Investment 40

SaaS Metrics

SEPTEMBER 28, 2023

In this era of competition, when the global wellness industry showing off a shocking value of $4.4 trillion, taking position is more difficult than ever. Having such a big market, how can health startups hack a niche for themselves? The Imperative of Branding in the Health Sector The Role of Branding in. Read more The post Crafting a Wellness Brand: Why Health Startups Need a Branding Agency first appeared on SaaS Metrics.

Branding 52

Branding Startup Metrics SaaS 52

How To Buy Saas

SEPTEMBER 28, 2023

In the fast-paced realm of recruitment, agencies stand as the trusted bridge connecting top talent with organizations hungry for excellence. To navigate this dynamic landscape, agencies rely on a powerful duo – the best recruitment software for agencies and applicant tracking systems (ATS). Together, they create a synergy that elevates talent acquisition to new heights.

Systems Review 40

Systems Review Software Review Acquisition Technical Review 40

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ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.

Payments

SaaS Metrics

SEPTEMBER 28, 2023

In today’s complex financial markets, leveraging the right stock trading software can provide individual investors and day traders with a powerful advantage. Advanced trading platforms integrate robust analytics, automation, and risk management tools to amplify returns. This guide explains how the latest software capabilities are leveling the playing field for retail traders.

Software 52

Software Business Metrics SaaS 52

SmartKarrot

SEPTEMBER 28, 2023

Customer renewals are the benchmark for successful customer relationships and the cherry on top of every business’s revenue sundae. Yet, like all things worthy, the path to securing these renewals isn’t always easy. It involves understating the customer, the personas, their needs and usage, behaviours, and much more even before the account manager or customer success manager or a sales manager need to reach out to customers.

Scale 10

Scale Education Customer Success Communication 10

SaaS Metrics

SEPTEMBER 28, 2023

Recruiting suitable talent swiftly is critical for organizational success. However, traditional recruiting methods like job postings, cold calling, and manual application review are time-intensive, expensive, and inefficient. This article will discuss how automated recruitment software can slash costs and streamline hiring. The Hidden Costs of Manual Recruiting Manual recruiting is the traditional.

Software Review 52

Software Review Software Metrics SaaS 52

SmartKarrot

SEPTEMBER 28, 2023

The ever increasing competition in the business setting calls for entrepreneurs to find strategies they can use to make sure their brands stay ahead of their rivals. One way small businesses can do so is by enhancing their business processes using business process management tools that help in refining business operations. However, small businesses often have reservations when it comes to adopting new technologies, such as process management software.

Business 10

Business Management Software Review Technical Review 10

Speaker: David Warren and Kevin O'Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

Revenue

SaaS Metrics

SEPTEMBER 28, 2023

Managing memberships is a complex endeavor, especially for resource-constrained small businesses. In fact, as of 2020, 68% of businesses reported that managing member and customer relationships was a significant challenge without specialized software. With the majority of small businesses grappling with such complexities, it begs the question – what solutions can address.

Software 52

Software Management Business Metrics 52

SaaStr

SEPTEMBER 28, 2023

So most everyone is still working on figuring out just how distributed, hybrid, etc. we all want to be — and can be. Harry Stebbings recently did a great 20VC with Marc Benioff and there’s a ton of great stuff in there. One I found interesting was their Work from Home policy, circa now: Engineers just need to come to the office 10 days a quarter Sales & Marketing has to come to the office 3 days a week Marc works mostly from home himself, but “needs to be with his customer

Scale 257

Scale Engineering Marketing Sales 257