User Pilot

MARCH 6, 2024

What conversion rate optimization trends are worth adopting? And which ones are misleading? CRO is a practice with a lot of room to explore, hence, there are many tactics you can experiment with to optimize sales and product engagement. That said, we’ll get right into the practices that are shaping the way we think about optimizing conversion rates.

Trends 82

Trends Social Media AI Search SaaS 82

SaaStr

MARCH 6, 2024

So Okta is one of our favorite SaaS and Cloud leaders. The story is super inspiring. Founder CEO Todd McKinnon was VP of Engineering at Salesforce and left to start Okta in the depths of the last downturn. Salesforce and Marc Benioff at first said the core market, security identity, was too small of a market. Then, they brought out a competing product :).

Fractional VPE 211

Fractional VPE Part-Time VPE Scale SMB 211

Payrix

MARCH 6, 2024

Embedded Payments have become a popular feature in the ecosystem of software developers who understand their role in driving better user engagement, value, growth, and competitive advantage. But in the rapidly evolving world of digital payments, nothing stays the same for long. New trends and themes are constantly emerging, which may have you wondering—what’s in store for Embedded Payments in 2024?

Payments 100

Payments Embedded Payments Merchant Services Payment Solutions 100

Stax

MARCH 6, 2024

As the business landscape continues its unstoppable evolution, the necessity for operational efficiency and innovation becomes even more pronounced. For businesses offering subscriptions, memberships, retainers, and other recurring services, recurring billing is a powerful solution to streamline processes and ultimately enhance revenue generation. Consider this: Consumers are already conditioned to the subscription model.

Merchant Services 88

Merchant Services Payment Services Payment Methods Payment Features 88

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Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.

Payment Solutions

Buffer Resources

MARCH 6, 2024

Many people battle with imposter syndrome—mine was compounded by the fact that I dreamed of starting my own coaching company in my non-native language.  I was born and raised in Peru, and even though I attended a bilingual school from the age of five, the idea of taking the plunge of building a business in my non-native language filled me with fear and discomfort.

Social Media 105

Social Media Business Banking Revenue 105

Chargebee

MARCH 6, 2024

Chargebee’s annual user conference, beelieve, buzzed with excitement as it brought together trailblazers and innovators from the subscription and revenue growth industry. One of the highlights of the event was the Beelievers Awards, a prestigious recognition celebrating visionary leaders and organizations that are shaping the future of the subscription landscape.

Innovation 100

Innovation Leadership Payment Features Subscription 100

Sales Hacker

MARCH 6, 2024

Stephen Hakami is the Founder and CEO of Wiza – the most accurate way to find verified contact information for B2B prospects. Stephen started the company in 2019 after a sales career of being frustrated with bad data, and set out to build a prospecting tool that’s powered by live LinkedIn data. Discussed in this Episode: The frustration with bad data and the inspiration behind building Wiza.

Entrepreneurship 96

Entrepreneurship Consulting Acquisition B2B 96

User Pilot

MARCH 6, 2024

How do you create a robust product funnel for your SaaS? This is the main question we explore in the article. We also explain: How product funnel differs from marketing and sales funnels. Why it is important for your product management efforts. Its different stages. Key metrics to track at each stage. It’s quite a lot of ground to cover, so without further ado, let’s get right into it!

Social Media 79

Social Media Sales Funnel Acquisition Retention 79

Groove HQ

MARCH 6, 2024

Customer satisfaction is critical for the success of any business, particularly in high-competition environments. Goes without saying that customer satisfaction is directly correlated with customer support quality. Your CSR, and live chat should always be at the top of your mind, but sometimes customers do not want to interact with anyone…they just an answer right […] The post Customer Self-Service: How To Build It?

Customer Support 69

Customer Support Business 69

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ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.

Payments

User Pilot

MARCH 6, 2024

Performing trend and product analytics can help you make data-backed informed decisions to stay ahead of the competition. With trend analysis, you’ll be able to better understand both internal and external factors affecting your business operations. But what exactly is a product trend analysis, how do you conduct it, and how does it help predict future trends to improve customer satisfaction?

Trends 75

Trends SaaS Data Analysis User Experience 75

How To Buy Saas

MARCH 6, 2024

In today’s ever-evolving landscape, WhatsApp is a great tool and is popular among people of all ages. It is currently used by over 2 million users. Many of us happen to use WhatsApp to connect with businesses in real-time, but with the normal app, it does not have much impact. And that is why WhatsApp has launched the WhatsApp Business Service with a set of premium features for businesses to run without much hassle.

Payment Methods 52

Payment Methods Payment Solutions Payments Technical Advisors 52

Andreessen Horowitz

MARCH 6, 2024

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How To Buy Saas

MARCH 6, 2024

In today’s world, messaging applications are essential to keep us connected with our loved ones. With over 2 million users worldwide, WhatsApp is one of the most popular and dominant messaging platforms that connects you to your friends and family within seconds. WhatsApp is a mobile-friendly app that instantly brings the world right into the palm of your hand, but are you wondering how to use it on your computer?

Mobile 40

Mobile Enterprise Communication Business 40

Speaker: David Warren and Kevin O’Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

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