SaaStr

AUGUST 2, 2024

So there haven’t been many IPOs since 2021 … but they are slowly coming back. Klaviyo, Rubrik and Onstream are the first 3 SaaS IPOs in years. That’s not many. But it’s enough to look at some data. And with that … how long does it take to IPO in SaaS, on average — for those that do? The answer: 10.4 Years And the last 3 IPOs?

Trends 241

Trends SaaS Data Scaling 241

Clouded Judgement

AUGUST 2, 2024

Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! Subscribe now Uncertainty Everywhere The 10Y has been falling recently, and dipped below 4% for the first time since early Feb. Back then the median software NTM rev multiple was ~6x. Today it’s ~5x. Interestingly, as rates have fallen (10Y went from 4.5% at start of July to 4.0% at end of July) multiples have stayed flat.

Cloud 154

Cloud Azure GCP(Google Cloud Platform) AWS 154

SaaStr

AUGUST 2, 2024

Dear SaaStr: What Was The Worst Argument or Fight You’ve Had With a Cofounder? The biggest disagreement I had with a co-founder was ultimately unresolveable: The biggest difference between the various start-ups I’ve co-founded and worked at is when it was OK to fail: I do not believe it is OK to fail unless there was truly no other option. I do not believe you can quit until there isn’t an ounce of gas left in the tank.

Leadership 239

Leadership 239

FastSpring

AUGUST 2, 2024

Once a customer has landed on your website from any marketing funnel, how can you maximize the chances for them to convert? A good ecommerce website should be structured in a way that successfully communicates product features, value proposition, and market placement while eliminating distractions in order to reduce the time for the visitor to make up their mind.

Payment Methods 83

Payment Methods Merchant Services Payments SaaS Payments 83

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Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.

Payment Solutions

SaaStr

AUGUST 2, 2024

What is the PLG trap, and why do companies fall for it? Canva Head of Sales and Success for EMEA, Jorge Bestard, and Head of Strategic Sales for EMEA, Daniela Nyarko, share Canva’s journey from PLG to Enterprise, strategies to navigate the PLG trap, and why it’s so attractive. Identifying the PLG Trap It’s fair to say that most organizations using the PLG playbook focus on B2C or end-user acquisition.

Scale 217

Scale Sales Hiring Sales Enterprise 217

Kellblog

AUGUST 2, 2024

As readers will hopefully know, I’ve been running a podcast with Ray Rike for about the past year called SaaS Talk with the Metrics Brothers, Growth and CAC. (Ray’s growth and I’m CAC.) If that name rings familiar, it’s because our naming inspiration was Car Talk with the Tappet Brothers, Click and Clack. We ended up not duplicating Car Talk’s radio call-in format, and unlike many podcasts, we’ve also chosen not to center the podcast around guest interviews.

SaaS 94

SaaS Consulting Benchmarks Forecasting 94

Groove HQ

AUGUST 2, 2024

We live in a time of instant gratification. The public expects to be able to message your company on Instagram and receive a reply within minutes. Similarly, a Facebook complaint or tweet is treated with the same gravitas as a formal request via email. If you’re having trouble keeping up, you’re not alone. Fortunately, a help […] The post What Is a Help Desk (And Does Your Small Business Need One)?

Business 64

Business Customer Support 64

Nimble - Sales

AUGUST 2, 2024

In the dynamic and competitive world of real estate, effectively guiding potential buyers and sellers through the various stages of their journey is crucial for success. This is where the concept of a sales funnel comes into play. A well-structured The post Best Examples of Sales Funnels for Real Estate appeared first on Nimble Blog.

Sales Funnel 64

Sales Funnel Sales 64

Blulogix

AUGUST 2, 2024

By BluLogix Team Navigating Pricing and Bundling Complexity Pricing and bundling strategies are critical for business success, but they come with their own set of complexities. From dynamic pricing models to customizable bundles, businesses must navigate these challenges to stay competitive and meet customer demands. Ready to see how BluIQ can transform your billing process and help you achieve integrated, automated, and accurate complex monetization?

Pricing 59

Pricing Systems Review compliance Market Research 59

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ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.

Payments

Chargebee

AUGUST 2, 2024

Card payments have always incurred more processing fees than Account-to-Account (bank-based) payments. But with cards, you and your customers get the convenience of instant confirmation. You both know right away if the payment is successful, and if not, the customer can quickly try a different payment method and complete the checkout.

Payment Methods 40

Payment Methods Payment Services Banking 40

User Pilot

AUGUST 2, 2024

Looking to implement a product-led GTM for your brand? With the right approach, the product-led model can help you attract and retain customers almost effortlessly. Most SaaS buyers are used to the PLG model, so you’ll be creating systems that appeal to their needs. Sounds exciting? Let’s dive into the practical steps to take and start reaping the benefits of product-led growth.

Scale 93

Scale Strategy Acquisition Consulting 93

Buffer Resources

AUGUST 2, 2024

Social media users are facing some pretty big challenges today. They’re frustrated by being at the mercy of changeable algorithms or having their data sold to the highest bidder. And the idea that, should a platform move in a direction they don’t like (as is the case with some disillusioned folks on X/Twitter) or disappear from the market completely (which would happen in the case of the U.S.

Social Media 86

Social Media Underperforming Technical Team Government Blockchain 86