User Pilot

MARCH 12, 2024

Collecting and interpreting user behavior analytics is crucial due to the extreme competitiveness in the SaaS space, which only continues to escalate. This guide will go over what user behavior analytics are, why they’re important, what you can track, and how to analyze user behavior. Read on to also find tools that can help you collect data, identify trends, and engage users to set your product growth on the right path.

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SaaS Software Review Systems Review Technical Review 52

SaaStr

MARCH 12, 2024

So we recently did a SaaStr survey on if folks would pick the same VCs if they have to do it all over again. The learnings aren’t surprising, but they are interesting: only 23% would pick the same VCs for sure. Now there is a lot of nuance beyond this poll. The relationship between investor and founders should be supportive. Interests truly are aligned, at least 90% of the time.

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Sales 228

Predictable Revenue

MARCH 12, 2024

In the highly competitive landscape of B2B sales, efficiency is often the key differentiator between high-performing teams and those that struggle to meet their quotas. The post Enhancing Outbound Sales Strategies with Document Management Tools appeared first on Predictable Revenue.

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SaaStr

MARCH 12, 2024

Former member of the M&A team at Google, Brett Goldstein, now Founder at Micro and Co-Founder & CEO of Launch House Ventures, shares the nine things founders should know about getting acquired. It’s a common dream for founders to hope their startup be acquired one day, but what is a company, like Google, really looking for in their acquisitions?

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Software Review Technical Review Acquisition Scale 215

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Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.

Payment Solutions

Payrix

MARCH 12, 2024

Embedded Payments have become a popular initiative among vertical specific software companies looking to deliver a more seamless customer experience, introduce new revenue into the business, and stay competitive in today’s digital world. Purchasing a solution is the easy part. Things can get prickly for software companies when it comes to building and executing a tactical plan of action for embedding payments.

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Payments Embedded Payments Merchant Services SaaS Payments 100

Stax

MARCH 12, 2024

In an ideal world, all customers would pay an invoice the moment they receive it. But in reality, companies often have to spend considerable time and resources chasing down late payments that are stuck in Accounts Receivable. Promptly collecting payments from your customers is essential to run a sustainable business. Over time, late payments have a detrimental effect on cash flow and company resources, especially if you need to get outside creditors involved.

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Payment Features Payment Methods Payment Services Stax 88

Infinicept

MARCH 12, 2024

Our guest today is Luke Voiles. Luke is the CEO of Pipe, leading the charge on embedded finance with their super interesting and appealing product. We discuss the role of vertical software in the embedded payments and finance ecosystem doing a deep dive into past, present, and future in the space. Read the full transcript below.

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Payments Finance Embedded Payments Payment Solutions 105

Sales Hacker

MARCH 12, 2024

Bob Moore is Co-Founder and CEO of Crossbeam, an Ecosystem-Led Growth (ELG) platform that helps companies use their partner ecosystems to generate leads, close deals, and grow faster. He previously co-founded the cloud data pipeline company Stitch (acquired by Talend in 2018) and business intelligence platform RJMetrics (acquired by Adobe by way of Magento Commerce in 2016).

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Cloud Trends Startup Pricing 102

Subscription Flow

MARCH 12, 2024

Established in the year 2015 because of Shola Akinlade as well as Ezra Olubi, Paystack Nigeria revolutionized the financial technology industry in the nation. Its ability to provide businesses coupled with a platform for accepting payments via a variety of channels, such as debit and credit cards, wire transfers, and mobile money, is what makes it so effective at facilitating smooth online transactions.

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Merchant Services Payment Services Payment Methods Payment Features 98

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ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.

Payments

User Pilot

MARCH 12, 2024

Tracking the right company activity metrics can help you measure and optimize your company’s performance, driving product growth. It can also help you pinpoint areas where your products or services fall short so that you can adjust and improve the health of your business. In this article, we will examine 14 of the most important activity metrics, how they function, and how you can monitor them closely.

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Metrics Scale Customer Lifetime Value Business 90

Groove HQ

MARCH 12, 2024

Customer acquisition is expensive and time-consuming, while the markets are getting more and more competitive. So who can win this battle? Businesses with high LTV. Apart from bigger profit margins, higher LTV allows you to invest more into development and be able to withstand higher CAC. One sure way to lose a customer is to […] The post How Live Chat for Customer Support Can Boost LTV?

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Customer Support Acquisition Investment Development 59

User Pilot

MARCH 12, 2024

With several cloud-based software solutions popping up each day, SaaS user management is no longer an afterthought. The growing number of applications used by employees must be carefully managed to optimize product engagement and maintain security. This article explores key tips and best practices to streamline your SaaS user management process and create a productive and secure work environment.

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Management Azure SaaS Systems Review 87

Scytale

MARCH 12, 2024

We are thrilled to announce that Scytale has officially partnered with Deel , a leading global platform that integrates hiring, HR, payroll, and compliance into one seamless system. This collaboration is designed with one goal in mind: to provide a hassle-free way for companies to grow their teams globally, while maintaining data security and privacy compliance every step of the way.

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Payment Services Payments Payment Solutions Scale 52

Speaker: David Warren and Kevin O’Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

Revenue

User Pilot

MARCH 12, 2024

Userpilot has been improving its analytics capabilities consistently to enable product teams to make data-driven decisions. Following Retention, Funnels, Trends, and Flow analytics, we’ve just launched Userpilot Paths. In this article, we explain what Paths is, how to create the report, its use cases, and compare it to similar features in other tools.

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The SaaS CFO

MARCH 12, 2024

There are four key finance data sources that we need monthly to scale our SaaS business. This data can mean the difference between running financially blind and financial transparency. The data sources that I outline below are core to my financial framework. I follow a sequential process to build data discipline and data integrity. You […] The post The 4 Key SaaS Finance Data Sources appeared first on The SaaS CFO.

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Finance Data SaaS Scaling 52

User Pilot

MARCH 12, 2024

When left unaddressed, feature drop-offs lead to user dissatisfaction and result in churn. This article helps you identify and eliminate them by answering the following questions: Why do users stop using certain features? How can you identify drop-offs with product analytics and user surveys? What strategies can you use to reduce drop-offs and improve the user experience?

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Underperforming Technical Team User Experience Retention Scale 81

How To Buy Saas

MARCH 12, 2024

The data-driven marketing approach has proven its transformative power on several levels. It helps marketers connect with and understand their customer base while outperforming less concerted earlier efforts despite smaller budgets. What’s in store for data-driven marketing now that AI is becoming a mainstay of every marketer’s tool belt? How are these rapid developments impacting consumer privacy?

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AI Search Data Scale Marketing 52

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Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?

Enterprise

BetterCloud

MARCH 12, 2024

Today we’re excited to announce the acquisition of G2 Track from G2, a leading spend management platform! Spend and budgeting is top of mind for every IT team. It is more common now than it was in previous years for IT to roll up to the CFO. In fact, more than half of IT professionals say that the attention SaaS purchases and spending have received in their organization is increasing compared to last year. “ 52% of IT professionals surveyed said there’s more scrutiny in SaaS purchasing than befo

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CloseSaaS

MARCH 12, 2024

Uncover the top trends revolutionizing outbound lead generation in 2024. Learn how you can stay ahead of the game and outperform the competition.

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Trends Sales 52

Andreessen Horowitz

MARCH 12, 2024

Rosana Kapeller, CEO of Rome Therapeutics, and Marty Taylor, physician-scientist at Harvard Medical School, join Vineeta Agarwala, general partner, and Bryan Faust, investment partner at a16z Bio + Health. Together, they discuss Rosana and Marty’s recent publication regarding a virus-like element in our genome known as LINE-1. LINE-1, part of our “dark genome,” was ignored as junk DNA for years, but is increasingly recognized to contribute to the pathology of autoimmunity, canc

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Investment Development Healthcare 18

Buffer Resources

MARCH 12, 2024

If Ali Abdaal can’t think of a sufficiently intriguing thumbnail for his video ideas, he won’t even make the video. No matter how great the idea is, the YouTuber with 5 million subscribers revealed it’s not worth the effort of writing, recording, and editing a video if he doesn’t have a showstopper thumbnail for it — because no one is going to watch it.

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Choosing the right Embedded Payments partner can feel overwhelming. This comprehensive buyer’s guide simplifies the process by breaking down seven key criteria to consider, from platform technology to security and growth potential. Learn how to assess partners that align with your goals, offer personalized support, and drive long-term success. This guide equips software companies with the insights to make confident, informed decisions that enhance customer experience and fuel business growth.

Payment Solutions

User Pilot

MARCH 12, 2024

The navigation UX determines how intuitive and efficient the product experience is. It involves all the elements that allow users to move through an app or web page, guiding them from point A to point B. That said, let’s look at the concept of navigation UX, explore the different types of navigation patterns, and implement some tips for enhancing navigation UX and improving product engagement.

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