SaaStr
JANUARY 25, 2024
I thought this year would be better for venture: – Folks internalized markdowns, write-offs – Ready to get back to business – Most top VCs have fresh funds to invest But: – The "AI Chase" burning up tons of energy – Unicorns not fully written down – Top investments still… — Jason ✨Be Kind✨ Lemkin ??
Tom Tunguz
JANUARY 25, 2024
ServiceNow, a $150b market cap company, made this statement yesterday in their earnings call : “In Q4, our gen AI products drove the largest net new ACV contribution for our first full quarter of any of our new product family releases ever, including our original Pro SKU.” That’s pretty sensational for a company with 3 massive business lines & enough acronyms to fill a dictionary : “With technology, customer and creator, we now have 3 workflow businesses over $1 billi
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SaaStr
JANUARY 25, 2024
“Doubling Down” is a new series where we hear from top B2B SaaS investors on their most recent activities and takes on the current market. We had a great one last time with Mark Roberge, Co-Founder and Managing Director at Stage 2 Capital. Check that out here. This week we’re focusing on Satya Patel, Partner at Homebrew! #1. What’s your most recent disclosed investment?
Buffer Resources
JANUARY 25, 2024
Buffer has been in business for 13 years now, and we’ve had transparent salaries for 10 of those. This means that for over a decade, all Buffer salaries have been publicly viewable, and we’ve shared our approach to salaries and the formula we based them upon openly. We’ve maintained transparent salaries through significant market (and world) changes and through ups and downs in our performance as a business.
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For SaaS businesses, improving retention is one of the easiest and most effective ways to drive revenue and profits. With a clear link between failed payments and customer churn, having a robust failed payment recovery solution isn’t optional—it’s essential. Achieving your retention goals starts with the right solution.
SaaStr
JANUARY 25, 2024
Dear SaaStr: What happens to employees after your startup gets acquired? It varies — a lot. But as a rule: Top engineers will all be given retention packages, extra money / RSUs / options designed to keep them for 2-4 years. All engineers and product people will want to be kept. Then, either: They’ll want to keep everyone for a while; or They won’t see the value in keeping much of sales, marketing, finance, etc. for anything longer than a transition period, and either won̵
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
Andreessen Horowitz
JANUARY 25, 2024
Few people love the software they use to get things done. And it’s no surprise why. Whether it’s a slide deck builder, a video editor, or a photo enhancer, today’s work tools were conceived decades ago — and it shows! Even best-in-class products often feel either too inflexible and unsophisticated to do real work, or have steep, inaccessible learning curves (we’re looking at you, Adobe InDesign).
The Moz Blog
JANUARY 25, 2024
Link building plays a crucial role in your SEO campaigns and overall business success. Setting OKRs can help you implement the best link-building strategies and achieve your SEO goals.
Buffer Resources
JANUARY 25, 2024
My wife Jess and I were not planning on starting a company when the idea for Custom Neon came into our lives. Jess was on maternity leave with our first baby from a role that she loved and fully intended to return to. I was already running a very successful teeth-whitening e-commerce business. But then, we tried to purchase a custom neon sign for my son’s room and found it more difficult than we anticipated.
Infinicept
JANUARY 25, 2024
DENVER, January 25, 2024 – Leading provider of comprehensive professional tax preparation solutions, Drake Software® announces the launch of an integrated contactless payment acceptance system, Drake Pay.
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Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.
Buffer Resources
JANUARY 25, 2024
My wife Jess and I were not planning on starting a company when the idea for Custom Neon came into our lives. Jess was on maternity leave with our first baby from a role that she loved and fully intended to return to. I was already running a very successful teeth-whitening e-commerce business. But then, we tried to purchase a custom neon sign for my son’s room and found it more difficult than we anticipated.
Nimble - Sales
JANUARY 25, 2024
In real estate, successfully managing client communications and relationships and efficiently handling transactions are key to success. This is where a Customer Relationship Management (CRM) system comes into play. This article will explore using CRM for real estate, ensuring you stay ahead in this competitive market. What is a Real Estate CRM A CRM tool […] The post How to Use a CRM for Real Estate: 20 Tips appeared first on Nimble Blog.
ChurnZero
JANUARY 25, 2024
How will customer success jobs, and the skills they require, evolve in 2024? In the following guest post, Swati Garg founder and CEO, and Lindsay Lynch , senior recruitment consultant at Melo Associates, a customer success and professional services recruitment firm , explore the key trends shaping CS roles and specializations in 2024, and the skills and experiences that CS professionals and leaders should build to capitalize on them.
Blulogix
JANUARY 25, 2024
How Billing Platform Innovation Helps You Stay Ahead of the Curve By BluLogix Team In the rapidly evolving world of business, staying competitive demands continuous innovation and adaptability. This is especially true in the realm of subscription billing platforms, where technological advancements and shifting customer expectations are the norm. BluLogix recognizes the critical importance of this evolution and is dedicated to ensuring that BluIQ remains a leader in the field.
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ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.
Valuize Consulting
JANUARY 25, 2024
Mastering Digital Customer Success: Insights From Valuize Spark Toronto What does your Digital CS model look like today and what was the journey like to get here? That was the question that sparked a thought-provoking 90-minute conversation at our very first Valuize Spark event in Toronto. In the rapidly evolving B2B recurring revenue economy, the focus on Digital Customer Success is more pertinent than ever.
Blulogix
JANUARY 25, 2024
Billing Platform Innovation: The Importance of Staying Ahead of the Curve By BluLogix Team In the rapidly evolving world of business, staying competitive demands continuous innovation and adaptability. This is especially true in the realm of subscription billing platforms, where technological advancements and shifting customer expectations are the norm.
CloseSaaS
JANUARY 25, 2024
Maximize project efficiency with the Waterfall Methodology. Learn how this proven process can take your project management skills to the next level.
SmartKarrot
JANUARY 25, 2024
Introduction Project management is the art and science of planning, executing, and controlling complex tasks and activities to achieve specific goals and objectives. Project management software is an umbrella term referring to a wide range of platforms designed to help people manage projects. These products range from a simple checklist app or calendar to organize small projects to robust tools that provide an overview of the entire project lifecycle and offer advanced features such as automatio
Speaker: David Warren and Kevin O'Neill Stoll
Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng
SmartKarrot
JANUARY 25, 2024
Introduction Project management is the art and science of planning, executing, and controlling complex tasks and activities to achieve specific goals and objectives. Project management software is an umbrella term referring to a wide range of platforms designed to help people manage projects. These products range from a simple checklist app or calendar to organize small projects to robust tools that provide an overview of the entire project lifecycle and offer advanced features such as automatio
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