SaaStr

JUNE 21, 2024

Sam Blond, the former CRO at Brex with 15 years in tech sales, took the stage at SaaStr Europa 2024 to share nine easy sales concepts that so many get wrong. Sam got his first job in tech sales as an SDR for Jason Lemkin’s company, EchoSign, which later sold to Adobe and launched his career. These nine sales concepts, when done correctly, will greatly improve your sales and sales teams. #1: Don’t Outsource Recruiting Founders and sales leaders often ask Sam, “Which external recruiting firm do yo

Sales Recruiting 217

Sales Recruiting Sales Hiring Scale Outsourced Development 217

Clouded Judgement

JUNE 21, 2024

Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! Subscribe now What It Takes For A Premium Multiple Private companies often *think* they’ll exit at a >10x revenue multiple because “that’s where Snowflake is trading and we’re also a data infra business.” Or they’re a security company and “that’s where Crowdstrike and Zscaler trade.” It’s never that simple, so I w

Cloud 154

Cloud Scale Scaling Revenue 154

User Pilot

JUNE 21, 2024

Wondering how to deliver a positive user experience to your customers? If so, you're in the right place! That's because it's exactly what you will learn from the article. From customer research to in-app experience localization, we show you how to refine your product UX design to delight customers. Let's dive right in! TL;DR To offer a positive user experience, you first need to understand customer needs and pain points.

User Experience 97

User Experience AI Search AI Social Media 97

The Moz Blog

JUNE 21, 2024

In this Whiteboard Friday, learn about UTM tagging for Google Business Profiles with Claire Carlile Rees.

Business 112

Business 112

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Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.

Payment Solutions

User Pilot

JUNE 21, 2024

It appears the WalkMe-SAP marriage is becoming a reality. In their 5 June press release, the two companies announced that SAP is acquiring WalkMe for $1.5 billion, roughly 45% more than its valuation of around $880 million (subject to WalkMe shareholder approval and necessary regulatory clearances). What does it mean for the two companies and its customers?

Business 76

Business Automotive Operational efficiency. Acquisition 76

CloudKettle

JUNE 21, 2024

Credits power usage in Salesforce Data Cloud — every time you perform an action in Data Cloud, credits are consumed. Credit consumption is based on different actions performed in the platform, where the actual consumption rate is based on the platform feature, the complexity of that feature, and ultimately the underlying compute cost of the […] The post Everything You Need to Know About Salesforce Data Cloud Credits appeared first on CloudKettle.

Cloud 52

Cloud Data 52

BetterCloud

JUNE 21, 2024

The all too familiar onboarding struggle is no small feat. New hires are chomping at the bit to get started, but your onboarding process feels like navigating a bureaucratic labyrinth. Multiple departments need to be involved, access needs to be granted based on role and team, and let’s not forget the teams that span across the globe. It’s enough to make even the most seasoned IT admin reach for another cup of coffee.

Onboarding 52

Onboarding Azure Leadership Innovation 52

Panintelligence

JUNE 21, 2024

What is data driven analytics? Data driven analytics refers to the process of collecting, analyzing, and interpreting large volumes of data to make informed business decisions. This approach leverages statistical methods, algorithms, and machine learning techniques to uncover patterns, trends, and insights that can drive strategic initiatives. By focusing on empirical data rather than intuition or guesswork, organizations can enhance their decision-making processes, optimize operations, and impr

Data 52

Data SaaS Operational efficiency. Healthcare 52

FastSpring

JUNE 21, 2024

Japan has become the latest country to enact regulatory laws targeting companies such as Apple Inc. and Google LLC from limiting third-party companies that want to distribute and monetize their own apps on Google and Apple devices. Per Kyodo News , “The law will prohibit the providers of Apple’s iOS and Google’s Android smartphone operating systems, app stores and payment platforms from preventing the sale of apps and services that directly compete with the native platforms’ own.

Merchant Services 132

Merchant Services Marketplace as a Service Payments Payment Solutions 132

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ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.

Payments