Wed.Sep 18, 2024

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Top SaaS Tools for Knowledge Management

SaaS Metrics

Discover the top SaaS tools for knowledge management that can revolutionize your team's collaboration—are you ready to unlock their potential? The post Top SaaS Tools for Knowledge Management first appeared on SaaS Metrics.

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Dear SaaStr: We’ve Gotten a Good But Not Great Acquisition Offer. Should I Take It?

SaaStr

Dear SaaStr: We’ve Gotten a Good But Not Great Acquisition Offer. Should I Take It? Should you sell your startup if you get a good M&A offer? For years, while I pretended to be neutral on this question, I’d still quietly root for founders not to sell if growth was strong: Why sell at $10m growing 100%, if in 12 months, you’ll be worth twice as much?

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Writing Software for Robots

Tom Tunguz

In a few years, most feature flags & linting tools & other developer tools will be implemented predominantly by robots. Already, 50% of code at Microsoft & other large internet companies is written by AI. This idea expands far beyond developer tools. Robots will manage sales development, paralegal work, medical intake, & many other tasks.

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7 Simple Habits to Help You Get Better at Creating Content More Consistently

Buffer Resources

There’s a lot you can do to increase your chances of success on social media — think optimizing your content for engagement , sharing at the best times to post , or using strong hooks. All these tactics are well and good, but even they don’t guarantee success. Few things do when it comes the navigating the ever-changing labyrinths of social media algorithms.

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An Omnichannel Payment Solution––Without the Complexity

Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.

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How Pipedrive Increased Organic Sign-Ups by 33% with BOFU Content

The Moz Blog

Pipedrive revamped its SEO strategy to prioritize bottom-of-funnel content. Read the case study to learn how the SaaS firm increased sign-ups by 33%.

Strategy 105

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What Are AARRR Metrics? Pirate Metrics Framework Explained

User Pilot

AARRR might sound like the noise you make when annoyed. But its origins lie in the classic pirate expression — “arr, matey!” And that’s also why AARRR metrics are called pirate metrics. Short for acquisition, activation, retention, referral, and revenue, these metrics help you measure and drive product growth. In this article, we’ll dig deeper into the AARRR framework and the relevant metrics associated with each stage.

Metrics 86
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How To Track and Use Real Time Customer Insights

Groove HQ

Traditional customer data from surveys and the like is useful, but limited. Sometimes, you need information that’s more immediate. Memory is inherently biased, and once a customer responds through traditional methods it may already be too late to take action. Damage control isn’t ideal. It’s a lot better to avoid problems proactively.

Data 69
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Back to Finance: Why I’m Joining the Board of Vic.ai

Kellblog

You can’t run a financial planning company for six years and not develop a certain affection for working with the office of the CFO. It doesn’t hurt when, despite your exterior marketing shell, there’s an inner finance person down there underneath. Since selling Host Analytics five years ago, I’ve tried to stay in touch with my finance roots.

Finance 64
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Top 10 Help Desk Software for Small Businesses

Groove HQ

Help desk software is essential for any small business, especially if you offer support via multiple channels. What tool you choose will have a huge impact on your team’s efficiency, as well as the customer experience you provide. There are lots of options out there. Most help desk software offers similar core features, though: omnichannel […] The post Top 10 Help Desk Software for Small Businesses appeared first on Groove Blog.

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How Clinic Sense Reduced Churn and Unlocked More Revenue

ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.

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Nimble CRM Launches Email Sequence Automation for End-to-End Sales Management

Nimble - Sales

Nimble’s new Email Sequence Automation is designed to streamline your entire sales process from lead capture to conversion. This update connects Email Sequences with Workflows, Web Forms, and Webhooks to automate follow-ups, personalized outreach, and repetitive tasks. By automating these The post Nimble CRM Launches Email Sequence Automation for End-to-End Sales Management appeared first on Nimble Blog.

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Chargebee expands in Europe with new Dublin office

Chargebee

We are thrilled to announce the opening of our new office in Dublin, marking a significant milestone in Chargebee’s European expansion. As a leader in subscription billing and revenue growth management, we continue to enhance our presence across Europe, and Dublin’s vibrant tech scene makes it the perfect hub for this growth.

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Harnessing Social Selling Techniques To Boost Sales

Teamgate

Gone are the days of cold calls and awkward sales pitches. Today, smart businesses are tapping into the power of social selling to engage with customers where they’re already hanging out—on social media. It’s not just about making a sale; it’s about building relationships, earning trust, and turning your social presence into a revenue-generating powerhouse.

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Best SaaS Solutions for Business Intelligence

SaaS Metrics

In exploring the best SaaS solutions for business intelligence, discover the crucial factors that could transform your data strategy and decision-making. The post Best SaaS Solutions for Business Intelligence first appeared on SaaS Metrics.

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Usage-Based Monetization Musts: A Roadmap for Sustainable Revenue Growth

Speaker: David Warren and Kevin O’Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

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How Much Will It Cost to Get PCI DSS Audited?

Scytale

If your organization handles credit card transactions, you’re likely aware of the importance of PCI DSS compliance. But what often gets overlooked is the cost. PCI DSS audits aren’t a one-size-fits-all process, and the price can vary significantly based on several factors. If you’re curious about the PCI DSS certification price, this guide will break down everything you need to know to plan for those expenses without any surprises.

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Understanding The Revenue Recognition Principle

Subscription Flow

Revenue recognition is a reflection of the accrual accounting principle. Accrual accounting states that revenue must be counted when it is earned, rather than when payment is received at your end. Cash is not equivalent to revenue. Revenue is earned only when a company fulfills its obligations toward its customer. Revenue Recognition Principle Example To grasp the concept better, let us take the example of a SaaS subscription-based company.

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The State of GTM Jobs: Sales

Sales Hacker

This is a special edition of The GTM Newsletter by GTMnow – read by over 52,000 revenue professionals weekly to stay up-to-date on go-to-market and scale their companies and careers. GTMnow is the media brand of GTMfund – sharing go-to-market advice from the top 1% of revenue operators including the 350 executives behind the fund, news, and our viewpoints from working with hundreds of portfolio companies.