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Customer success needs to align with revenue. NRR (net revenue retention) is our north star. Renewals should be an outcome of good customer success. Any of these sound familiar? These adages have been around for years now, so it really should come as no surprise that as customer success teams have shifted away from customer satisfaction and towards driving growth, more and more CS teams are rolling up to the CRO (chief revenue officer).
"You don't have to raise $10m, $20m, $100m in venture capital. You can raise just one round if you want. A one-and-done. And maintain so much more optionality." w/ @thesamparr pic.twitter.com/6IGJrVB5GT — Jason SaaStr 2025 is May 13-15 Lemkin (@jasonlk) December 23, 2024 There are a lot of posts about how VCs make a ton of money with liquidation preferences when founders make zero.
Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! Subscribe now Authentication in the Age of AI Agents I've been reflecting lately on how AI agents might evolve and how they’ll be built. Specifically, I'm interested in the distinctions between web-based and desktop-based AI agents.
Speaker: Pete Uselman, Director of Partner Experience at Wind River Payments
Most integrated payments providers share a percent of the payment revenue with their software partners. But, oftentimes, that revenue share is only a fraction of the true income potential software providers can realize. If you want to maximize income opportunities from your payments program, check out Wind River Payments’ webinar-on-demand.
Dear SaaStr: I’m New to B2B Sales. How Do I Create Urgency? Closing your first B2B deals is about hustle, persistence, and creating urgency where there often really isnt any. Early on, youre not just selling your productyoure selling yourself, your vision, and the idea that your product is going to solve a real pain point right now. Heres how to at least increase urgency in deals: Start with Warm Leads.
Lets be realbusiness moves fast, and if your payment processes are stuck in the past, you’re only making things harder on yourself. To stay ahead, companies need to adapt quickly, streamline operations, and meet expectations without unnecessary delays. One of the best ways to make that happen? Ditch the outdated payment methods and switch to digital disbursements.
Lets be realbusiness moves fast, and if your payment processes are stuck in the past, you’re only making things harder on yourself. To stay ahead, companies need to adapt quickly, streamline operations, and meet expectations without unnecessary delays. One of the best ways to make that happen? Ditch the outdated payment methods and switch to digital disbursements.
Hello and welcome to The GTM Newsletter by GTMnow – read by 50,000+ to scale their companies and careers. GTMnow shares insight around the go-to-market strategies responsible for explosive company growth. GTMnow highlights the strategies, along with the stories from the top 1% of GTM executives, VCs, and founders behind these strategies and companies.
Customer success needs to align with revenue. NRR (net revenue retention) is our north star. Renewals should be an outcome of good customer success. Any of these sound familiar? These adages have been around for years now, so it really should come as no surprise that as customer success teams have shifted away from customer satisfaction and towards driving growth, more and more CS teams are rolling up to the CRO (chief revenue officer).
In the world of Business Intelligence, the ability to combine data from different sources is essential. Salesforce CRM Analytics (formerly Tableau CRM) offers a powerful feature called “joins” in its Recipe tool. You can think of creating joins as playing the role of a matchmaker for your data. They allow you to bring together data […] The post The Beginner’s Guide to Joins in CRM Analytics appeared first on CloudKettle.
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Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage
When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m
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