SaaStr
JANUARY 12, 2024
So a question I get a lot from folks is “How Will 2024 Be?” — mostly from folks who had a tougher 2023. Now let’s be clear. 2023 wasn’t hard for everyone: First, it was mainly hard for folks that sold into “tech”, broadly speaking : Monday sells mainly outside of tech — it crushed 2023. Asana and Atlassian, competitors who sell more to tech?
The Daily Egg
JANUARY 12, 2024
Interactive Voice Response (IVR) payments allow customers to handle purchases and pay bills by interacting with an automated system. This means your. The post How To Set Up IVR Payment Without Storing Credit Card Data appeared first on The Daily Egg.
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SaaStr
JANUARY 12, 2024
Is it the end of an era for customer success in SaaS? We just wrote up how some of the biggest changes of SaaS are now coming, specifically in Customer Success and Sales. Back in 2015, when didn’t have the data or NRR or GRR of 115 public SaaS companies. The number one insight back then was to put a person on it. Now, in 2024, we’re in the age of efficiencies, and we’re rethinking whether we should put more people on it or tolerate more churn and issues because we want to be cash flow positive.
The Daily Egg
JANUARY 12, 2024
Imagine customer service that never sleeps—meaning you’ll face no late-night support scrambles and won’t have to worry about the limitations of human. The post With Cloud IVR, Yes, You Do Offer 24/7 Customer Service appeared first on The Daily Egg.
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For SaaS businesses, improving retention is one of the easiest and most effective ways to drive revenue and profits. With a clear link between failed payments and customer churn, having a robust failed payment recovery solution isn’t optional—it’s essential. Achieving your retention goals starts with the right solution.
SaaStr
JANUARY 12, 2024
So what were the best attended and most upvoted SaaStr Workshop Wednesdays ? The ones you actually just have to catch up? The 2023 list below! And sign up for FREE Workshop Wednesdays here. The Impact of Generative AI on Software : Where Opportunity Will Exist for Software Startups with Redpoint Ventures with Tomasz Tunguz, Former Managing Director @ Redpoint Ventures How to Grow Revenue Faster with Sam Blond, Partner @ Founders Fund 10 Things That Always Work in SaaS Marketing with SaaStr wit
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
The Moz Blog
JANUARY 12, 2024
Conversion Rate Optimization doesn't happen in a vacuum. All the different marketing initiatives that we do impact each other. Knowing a little bit about CRO will help you and will go a really long way.
Sales Hacker
JANUARY 12, 2024
The enduring truth of the statement “ people buy from people they know, like, and trust” remains a constant in the realm of sales. This principle has stood the test of time and continues to be a significant factor in the sales decision-making process. “Sales authenticity” resonates with people in different ways. This week, we’ll dissect two areas that sales authenticity derives from and how to embrace it to – well, sell.
User Pilot
JANUARY 12, 2024
There are more types of charts and graphs than ever before. Graphs and charts are a great way to display statistics and visualize data points. As we move deeper into the era of data, data visualization is even more important. It helps product managers motivate teams to action, impress stakeholders, and quickly derive actionable insights. But as any data visualization expert will tell you, few things are as annoying as the wrong use of visualizations.
Nimble - Sales
JANUARY 12, 2024
Introduction If you are in real estate, you have probably already gone through several different CRMs, feeling overwhelmed by the plethora of options available. Each CRM promises to be the solution to your needs, yet finding the right one can feel like navigating a complex maze. This constant search for the perfect fit can be […] The post What is a CRM in Real Estate?
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Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.
TurnKey Labs
JANUARY 12, 2024
How can businesses navigate the complex and dynamic waters of offshore software development to ensure successful outcomes? In today’s globalized business environment, the appeal of offshore software development is undeniable. It offers access to a vast pool of talent, cost efficiency, and the ability to operate around the clock.
SaaS Metrics
JANUARY 12, 2024
In the fast-paced world of mobile communication, leveraging technology to streamline tasks is crucial. When it comes to faxing, an iPhone app provides a host of advantages that make it the go-to choice for modern users. Mobile Accessibility: Access your faxes anytime, anywhere directly from your iPhone. No need for a dedicated. Read more The post Top Reasons to Use an iPhone Fax App first appeared on SaaS Metrics.
TurnKey Labs
JANUARY 12, 2024
How can businesses navigate the complex and dynamic waters of offshore software development to ensure successful outcomes? In today’s globalized business environment, the appeal of offshore software development is undeniable. It offers access to a vast pool of talent, cost efficiency, and the ability to operate around the clock.
Blulogix
JANUARY 12, 2024
The Role of Data Integration in Selecting a Billing Platform By BluLogix Team Welcome to the eleventh entry in our in-depth series on choosing the ideal subscription billing platform. Throughout our journey, we’ve delved into various critical facets of this decision-making process, discussing key factors, contrasting different platforms, and highlighting the distinct advantages of BluIQ by BluLogix.
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ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.
Dubb
JANUARY 12, 2024
Think of building a tall house with just one pillar — not very sturdy, right? You'd need at least four pillars to make it strong. It's the same deal when it comes to making a successful business. You've got to set up several strong pillars to make it work. So, what are these four The post Podcast: The Pillars of Business Profitability with Cyndi Lesinski appeared first on Dubb Blog.
Kalungi
JANUARY 12, 2024
You have a quality product, you’ve confirmed interest in the market, but at what point have you hit product-market fit (PMF)? Understanding your growth stage is crucial for developing the right go-to-market strategy for your B2B SaaS business—it’s also something CEOs and founders often get wrong.
Clouded Judgement
JANUARY 12, 2024
Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! Subscribe now Reinventing Founder Friendliness - Back to the Future This week I joined Ed Sim (Founder and Managing Partner at Boldstart Ventures) on Harry Stebbings podcast to chat about the state of venture backed companies heading into 2024 and 2025.
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