Fri.Jan 12, 2024

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Clouded Judgement 1.12.24 - Hard Truths

Clouded Judgement

Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! Subscribe now Reinventing Founder Friendliness - Back to the Future This week I joined Ed Sim (Founder and Managing Partner at Boldstart Ventures) on Harry Stebbings podcast to chat about the state of venture backed companies heading into 2024 and 2025.

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How To Set Up IVR Payment Without Storing Credit Card Data

The Daily Egg

Interactive Voice Response (IVR) payments allow customers to handle purchases and pay bills by interacting with an automated system. This means your. The post How To Set Up IVR Payment Without Storing Credit Card Data appeared first on The Daily Egg.

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5 Predictions about the Future of Customer Success in 2024 with Gainsight CEO Nick Mehta and SaaStr CEO Jason Lemkin

SaaStr

Is it the end of an era for customer success in SaaS? We just wrote up how some of the biggest changes of SaaS are now coming, specifically in Customer Success and Sales. Back in 2015, when didn’t have the data or NRR or GRR of 115 public SaaS companies. The number one insight back then was to put a person on it. Now, in 2024, we’re in the age of efficiencies, and we’re rethinking whether we should put more people on it or tolerate more churn and issues because we want to be cash flow positive.

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With Cloud IVR, Yes, You Do Offer 24/7 Customer Service

The Daily Egg

Imagine customer service that never sleeps—meaning you’ll face no late-night support scrambles and won’t have to worry about the limitations of human. The post With Cloud IVR, Yes, You Do Offer 24/7 Customer Service appeared first on The Daily Egg.

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Embedding BI: Architectural Considerations and Technical Requirements

While data platforms, artificial intelligence (AI), machine learning (ML), and programming platforms have evolved to leverage big data and streaming data, the front-end user experience has not kept up. Holding onto old BI technology while everything else moves forward is holding back organizations. Traditional Business Intelligence (BI) aren’t built for modern data platforms and don’t work on modern architectures.

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The 10 Most Upvoted SaaStr Workshops!! Tunguz, MongoDB, Nick Mehta, Bessemer and More!!

SaaStr

So what were the best attended and most upvoted SaaStr Workshop Wednesdays ? The ones you actually just have to catch up? The 2023 list below! And sign up for FREE Workshop Wednesdays here. The Impact of Generative AI on Software : Where Opportunity Will Exist for Software Startups with Redpoint Ventures with Tomasz Tunguz, Former Managing Director @ Redpoint Ventures How to Grow Revenue Faster with Sam Blond, Partner @ Founders Fund 10 Things That Always Work in SaaS Marketing with SaaStr wit

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CRO Misconceptions Every SEO Should Know — Whiteboard Friday

The Moz Blog

Conversion Rate Optimization doesn't happen in a vacuum. All the different marketing initiatives that we do impact each other. Knowing a little bit about CRO will help you and will go a really long way.

Marketing 101
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Sales Authenticity Sells

Sales Hacker

The enduring truth of the statement “ people buy from people they know, like, and trust” remains a constant in the realm of sales. This principle has stood the test of time and continues to be a significant factor in the sales decision-making process. “Sales authenticity” resonates with people in different ways. This week, we’ll dissect two areas that sales authenticity derives from and how to embrace it to – well, sell.

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What is a CRM in Real Estate? A Detailed Guide

Nimble - Sales

Introduction If you are in real estate, you have probably already gone through several different CRMs, feeling overwhelmed by the plethora of options available. Each CRM promises to be the solution to your needs, yet finding the right one can feel like navigating a complex maze. This constant search for the perfect fit can be […] The post What is a CRM in Real Estate?

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The Most Efficient Strategies for Controlling Offshore Software Development

TurnKey Labs

How can businesses navigate the complex and dynamic waters of offshore software development to ensure successful outcomes? In today’s globalized business environment, the appeal of offshore software development is undeniable. It offers access to a vast pool of talent, cost efficiency, and the ability to operate around the clock.

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SaaS: How They’re Turning Payments Into Profit Centers

Discover how top SaaS companies are earning up to $700k + and zero upfront cost with Usio Integrated Payments.

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Top Reasons to Use an iPhone Fax App

SaaS Metrics

In the fast-paced world of mobile communication, leveraging technology to streamline tasks is crucial. When it comes to faxing, an iPhone app provides a host of advantages that make it the go-to choice for modern users. Mobile Accessibility: Access your faxes anytime, anywhere directly from your iPhone. No need for a dedicated. Read more The post Top Reasons to Use an iPhone Fax App first appeared on SaaS Metrics.

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The Most Efficient Strategies for Controlling Offshore Software Development

TurnKey Labs

How can businesses navigate the complex and dynamic waters of offshore software development to ensure successful outcomes? In today’s globalized business environment, the appeal of offshore software development is undeniable. It offers access to a vast pool of talent, cost efficiency, and the ability to operate around the clock.

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The Role of Data Integration in Selecting a Billing Platform

Blulogix

The Role of Data Integration in Selecting a Billing Platform By BluLogix Team Welcome to the eleventh entry in our in-depth series on choosing the ideal subscription billing platform. Throughout our journey, we’ve delved into various critical facets of this decision-making process, discussing key factors, contrasting different platforms, and highlighting the distinct advantages of BluIQ by BluLogix.

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Podcast: The Pillars of Business Profitability with Cyndi Lesinski

Dubb

Think of building a tall house with just one pillar — not very sturdy, right? You'd need at least four pillars to make it strong. It's the same deal when it comes to making a successful business. You've got to set up several strong pillars to make it work. So, what are these four The post Podcast: The Pillars of Business Profitability with Cyndi Lesinski appeared first on Dubb Blog.

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How to Leverage AI for Actionable Insights in BI, Data, and Analytics

In the rapidly-evolving world of embedded analytics and business intelligence, one important question has emerged at the forefront: How can you leverage artificial intelligence (AI) to enhance your application’s analytics capabilities? Imagine having an AI tool that answers your user’s questions with a deep understanding of the context in their business and applications, nuances of their industry, and unique challenges they face.

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10 Milestones To Reach Product-Market-Fit

Kalungi

You have a quality product, you’ve confirmed interest in the market, but at what point have you hit product-market fit (PMF)? Understanding your growth stage is crucial for developing the right go-to-market strategy for your B2B SaaS business—it’s also something CEOs and founders often get wrong.

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3 Reasons 2024 Has To Be Better Than 2023

SaaStr

So a question I get a lot from folks is “How Will 2024 Be?” — mostly from folks who had a tougher 2023. Now let’s be clear. 2023 wasn’t hard for everyone: First, it was mainly hard for folks that sold into “tech”, broadly speaking : Monday sells mainly outside of tech — it crushed 2023. Asana and Atlassian, competitors who sell more to tech?

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24 Essential Types of Charts for Data Visualization: Examples & Use Cases

User Pilot

There are more types of charts and graphs than ever before. Graphs and charts are a great way to display statistics and visualize data points. As we move deeper into the era of data, data visualization is even more important. It helps product managers motivate teams to action, impress stakeholders, and quickly derive actionable insights. But as any data visualization expert will tell you, few things are as annoying as the wrong use of visualizations.

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