Chargebee
AUGUST 28, 2024
What is a retention expert anyway? Whether you are a marketing leader in SaaS or in B2C, you have to make clear decisions about the priority and order of hiring for your team.
SaaStr
AUGUST 28, 2024
So we’re very excited to have René Lacerte, founder and CEO of Bill, at 2024 SaaStr Annual, Sep 10-12 in SF Bay ! Grab the final tickets here!! And with that, it seemed a good time to dig in with one of the great SMB leaders Bill. At $1.4 Billion in ARR, growing 22% year-over-year. With a super impressive 111% NRR from SMBs. 5 Interesting Learnings: #1.
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Tom Tunguz
AUGUST 28, 2024
With the rise of AI, web3 has become a quieter part of the venture ecosystem. I was curious about the current state of affairs. The launch of the Bitcoin ETF has amassed roughly $58b. Meanwhile, the Ethereum ETFs has about $500m, two orders of magnitude smaller. The some major Web3 tokens have done pretty well in 2024 ; others have underperformed the Nasdaq (+19% YTD).
SaaStr
AUGUST 28, 2024
Dear SaaStr: I Just Sent a Email to a VC with Two Typos. Should I Resend It? No, no, no and no. First, VCs want to see strength. Not arrogance usually, but strength. Some whimpy email apologizing for some typos isn’t strength. Second, it shows poor prioritization. This is really a good use of your time? Third, VCs have lots of typos, too. They don’t even care.
Speaker: Jay Allardyce
As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.
Payrix
AUGUST 28, 2024
With the number of fraud claims reaching 2.4 million in 2022, according to the latest data released by the Federal Trade Commission , ensuring that your software platform has the proper payment fraud prevention and detection measures in place before launching payments to your users is essential to protecting your organization and customers. However, before you can have the proper strategies in place, you’ll need to understand what payment fraud detection and payment fraud prevention are and how
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
Groove HQ
AUGUST 28, 2024
Common CX challenges often have a root cause that you can uncover with the right information. But many startups struggle to understand how to use data to improve customer experience in productive ways – or even where to look. Is your business struggling to understand why customers keep abandoning their shopping carts before completing purchases? […] The post How To Use Data To Improve the Customer Experience: A Guide For Small Businesses appeared first on Groove Blog.
User Pilot
AUGUST 28, 2024
Interested in customer success analyst roles? You’re in the right place! In this guide, we’ll explore the ins and outs of customer success analyst roles through detailed job descriptions and handy templates. Whether you’re hiring, job hunting, or simply curious, we’ve got you covered with practical insights and ready-to-use resources.
Chargebee
AUGUST 28, 2024
Editor’s Note This blog post features insights from a guest author affiliated with our valued partner, Avalara, with a fresh perspective on subscriptions and sales tax. The subscription economy is rapidly reshaping industries worldwide; for instance, IDC’s Worldwide Software Business Model Forecast (2021–2025) notes that subscriptions are set to drive over 80% of software revenue.
User Pilot
AUGUST 28, 2024
Interested in product coordinator roles? You’re in the right place! In this guide, we’ll explore the ins and outs of product coordinator roles through detailed job descriptions and handy templates. Whether you’re hiring, job hunting, or simply curious, we’ve got you covered with practical insights and ready-to-use resources. Let’s dive in!
Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage
Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.
SaaS Metrics
AUGUST 28, 2024
Harnessing the right features in SaaS services can elevate your organization, but have you considered the surprising elements that could transform your operations? The post Top Features to Look for in SaaS Services first appeared on SaaS Metrics.
User Pilot
AUGUST 28, 2024
Interested in customer success director roles? You’re in the right place! In this guide, we’ll explore the ins and outs of customer success director roles through detailed job descriptions and handy templates. Whether you’re hiring, job hunting, or simply curious, we’ve got you covered with practical insights and ready-to-use resources.
Panintelligence
AUGUST 28, 2024
Key takeaways How AI enhances efficiency, accuracy, and customer satisfaction in the insurance industry. The role of AI in transforming risk assessment, claims processing, and customer service. The potential risks of AI in insurance, including data privacy, algorithmic bias, and the need for transparency. Artificial intelligence (AI) is transforming numerous sectors, and insurance is no exception.
User Pilot
AUGUST 28, 2024
Interested in customer onboarding coordinator roles? You’re in the right place! In this guide, we’ll explore the ins and outs of customer onboarding coordinator roles through detailed job descriptions and handy templates. Whether you’re hiring, job hunting, or simply curious, we’ve got you covered with practical insights and ready-to-use resources.
Speaker: Jamie Bernard
Success in product management goes beyond delivering great features - it’s about achieving measurable financial outcomes that resonate across the organization. By connecting your product’s journey with the company’s financial success, you’ll ensure that every feature, release, and innovation contributes to the bottom line, driving both customer satisfaction and business growth.
How To Buy Saas
AUGUST 28, 2024
Are you a new SaaS business trying to maintain steady revenue growth and profitability? Then the Rule of 40 will be very helpful for you to determine the health of your company and build a successful business. If you are still unaware and don’t know how to go about it, then worry not! In this blog, we will explain it in detail, along with its benefits, use cases, and best practices.
User Pilot
AUGUST 28, 2024
Interested in customer experience analyst roles? You’re in the right place! In this guide, we’ll explore the ins and outs of customer experience analyst roles through detailed job descriptions and handy templates. Whether you’re hiring, job hunting, or simply curious, we’ve got you covered with practical insights and ready-to-use resources.
Chargebee
AUGUST 28, 2024
It’s time to stop hiding your cancel button To all you subscription businesses out there, we need to have a conversation. It’s time to stop hiding your cancel button. Free your customers to cancel your subscription service online, with minimal effort, and you might be surprised.
User Pilot
AUGUST 28, 2024
Interested in product support specialist roles? You’re in the right place! In this guide, we’ll explore the ins and outs of product support specialist roles through detailed job descriptions and handy templates. Whether you’re hiring, job hunting, or simply curious, we’ve got you covered with practical insights and ready-to-use resources.
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Discover what B2B SaaS needs to know to become a Payment Facilitator. This guide includes: Earning Revenue from Payments Bank Sponsorship, Underwriting Risk Requirements In depth Descriptions of Staff Requirements Detailed Timeline Itemized Cost List Case Study And more!
SaaStr
AUGUST 28, 2024
We’ve pulled together an epic group of CMOs and VPs of Marketing and Growth on Sep 12 for a deep dive on just what’s happening today in SaaS! Apply NOW to join us in San Mateo on Thursday Sep 12, with leaders including the CMOs of Snowflake, Freshworks, Workato, New Relic, and so many others: We’ve got an incredible group of hundreds of the best marketers in SaaS coming: 10:00 – 10:05 CMO-Brunch – Welcome and Overview with Carilu Dietrich, ex-CMO of Atlassian 10:05
User Pilot
AUGUST 28, 2024
Interested in product assistant roles? You’re in the right place! In this guide, we’ll explore the ins and outs of product assistant roles through detailed job descriptions and handy templates. Whether you’re hiring, job hunting, or simply curious, we’ve got you covered with practical insights and ready-to-use resources. Let’s dive in!
Scytale
AUGUST 28, 2024
Let’s be real, navigating the world of service organization controls can feel pretty damn overwhelming. There are a ton of frameworks out there. Two major standards that often come up in this journey are SOC 2 and SAS 70. While both deal with evaluating controls at service organizations, they cater to different needs and come with their own set of guidelines.
User Pilot
AUGUST 28, 2024
Understanding the salary range for product support specialists is crucial whether you’re entering the field or looking to advance your career. In this guide, we’ll provide an overview of typical product support specialist salaries, explore factors that can influence earnings, and share valuable resources to help you progress in your career.
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Explore various models of Embedded Payments, uncovering their benefits, drawbacks, and impacts on customer experience. Gain valuable advice for evaluating and implementing the best payment strategy for your business needs. This concise overview equips software companies with the insights needed to optimize their payment ecosystems effectively. Download today to learn more!
How To Buy Saas
AUGUST 28, 2024
The world of internet proxies can seem complex, going by all the technical terms that pop up whenever you conduct a search on the topic. In this article, we seek to explain the concept of proxies. We’re putting things simply, so even a layman can understand. Internet Proxies Explained How often do you think of your privacy when browsing the internet?
User Pilot
AUGUST 28, 2024
Understanding the salary range for customer support specialists is crucial whether you’re entering the field or looking to advance your career. In this guide, we’ll provide an overview of typical customer support specialist salaries, explore factors that can influence earnings, and share valuable resources to help you progress in your career.
User Pilot
AUGUST 28, 2024
Understanding the salary range for customer advocates is crucial whether you’re entering the field or looking to advance your career. In this guide, we’ll provide an overview of typical customer advocate salaries, explore factors that can influence earnings, and share valuable resources to help you progress in your career. Let’s get started!
User Pilot
AUGUST 28, 2024
Understanding the salary range for usability testers is crucial whether you’re entering the field or looking to advance your career. In this guide, we’ll provide an overview of typical usability tester salaries, explore factors that can influence earnings, and share valuable resources to help you progress in your career. Let’s get started!
Speaker: Conrado Morlan
In this engaging and witty talk, industry expert Conrado Morlan will explore how artificial intelligence can transform the daily tasks of product managers into streamlined, efficient processes. Using the lens of a superhero narrative, he’ll uncover how AI can be the ultimate sidekick, aiding in data management and reporting, enhancing productivity, and boosting innovation.
User Pilot
AUGUST 28, 2024
Understanding the salary range for UX consultants is crucial whether you’re entering the field or looking to advance your career. In this guide, we’ll provide an overview of typical UX consultant salaries, explore factors that can influence earnings, and share valuable resources to help you progress in your career. Let’s get started!
User Pilot
AUGUST 28, 2024
Understanding the salary range for customer onboarding managers is crucial whether you’re entering the field or looking to advance your career. In this guide, we’ll provide an overview of typical customer onboarding manager salaries, explore factors that can influence earnings, and share valuable resources to help you progress in your career.
User Pilot
AUGUST 28, 2024
Understanding the salary range for customer engagement managers is crucial whether you’re entering the field or looking to advance your career. In this guide, we’ll provide an overview of typical customer engagement manager salaries, explore factors that can influence earnings, and share valuable resources to help you progress in your career.
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