SaaStr

MARCH 19, 2024

So Carta put out some recent data I found very useful on how many startups raise another round, and how many sort of quietly wind down, in the first 5 years or so after being founded (from 2018 to early 2024): Almost none IPO’d in the first 5 years, but that just makes sense. It takes at least 8-10 years, on average, to IPO these days. And half the Seed stage startups had shut down by Year 5.

Pricing 323

Pricing Acquisition Startup Education 323

Tom Tunguz

MARCH 19, 2024

Within data teams, a tension exists. Centralize the data analysis to ensure accuracy or enable end-users to analyze their own data directly which is faster & more direct. The pendulum between these two states started with centralization during the 2000s with BI products from Microstrategy, Cognos, BusinessObjects, & Hyperion. In 2004, Tableau emerged from the Stanford campus to deliver their application to the users.

Data 147

Data Data Analysis AI Cloud 147

SaaStr

MARCH 19, 2024

Dear SaaStr: Does the fund make the VC or VC make the fund? The VC makes the fund — but it’s a little more nuanced than that. Only 2 things matters for VC until it’s late stage, and maybe even then: Getting the best founders to pick you; and Picking from the best founders that do pick you. Everything else is just an input. Deal flow is just an input.

Branding 290

Branding Investment Business Leadership 290

Buffer Resources

MARCH 19, 2024

You could be making the most attention-grabbing, helpful, entertaining videos — if you’re not leveraging the power of YouTube SEO, you’re leaving views on the table.  YouTube is effectively the video version of its parent company, Google, so the way users discover videos on the social media platform is a lot like how they search for something on the search engine.

Social Media 133

Social Media Engineering Trends Engagement 133

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For SaaS businesses, improving retention is one of the easiest and most effective ways to drive revenue and profits. With a clear link between failed payments and customer churn, having a robust failed payment recovery solution isn’t optional—it’s essential. Achieving your retention goals starts with the right solution.

Payment Solutions

SaaStr

MARCH 19, 2024

If you’ve been an operator in the SaaS industry for a long time, you’ve probably considered starting your own company. What does it take to become a founder, and how does it differ from operations? In a recent week’s Workshop Wednesda y, held every Wednesday at 10 a.m. PST, Jeff Yoshimura shares his five major themes every first-time founder should consider and his lessons learned.

Headcount 271

Headcount Scaling Finance Engineering 271

Sales Hacker

MARCH 19, 2024

Katrina Wong is the Divisional CMO / VP Marketing at Twilio Segment. She has a proven track record for launching products in new markets and helping companies move up to the Enterprise. She has also created award-winning integrated campaigns with data storytelling. Prior to Twilio Segment, Katrina worked at Zuora, Salesforce and SAP. She started her career as a management consultant for PricewaterhouseCoopers.

SaaS 93

SaaS Banking Acquisition Consulting 93

Stax

MARCH 19, 2024

Business owners are increasingly showing an overwhelming preference for SaaS platforms with embedded payment capabilities as part of their offerings. Manual payment processing and disconnected software and payment solutions are dying out, and research by Sifted shows that the integrated financial services market will grow to $3.6 trillion by 2030. Only SaaS companies that take the step to offer seamless integrated payment processing on their platforms will retain the loyalty of their customers

Payments 88

Payments Payment Services Payment Methods SaaS Payments 88

User Pilot

MARCH 19, 2024

Even if you’ve been a product manager for a while, a new feature rollout can be a challenging experience. Fear not, though, as this article provides lots of valuable insights into the process. We explain what a feature rollout is, why it is important for product teams, and how to conduct them. We also share some best practices. Ready to dive in?

Software Development 87

Software Development Scale Development Benchmarks 87

Andreessen Horowitz

MARCH 19, 2024

“There is a revolution unfolding in biotech. The confluence of new biological methods like CRISPR, virtually unlimited computational capacity, and machine learning has fundamentally transformed our ability to engineer biology for wide-ranging applications.” Vijay Pande, founding general partner at a16z Bio + Health, joins the Software Engineering Daily podcast to talk about innovation in biotech and healthcare, the biotech startup landscape, the impact of AI, and much more.

Software Engineering 79

Software Engineering Engineering Software Healthcare 79

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Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.

Payment Solutions

User Pilot

MARCH 19, 2024

As today’s user increasingly desires swift solutions when using digital products, user experience optimization can spell the difference between the success and failure of a product. To retain users, continuous improvement of your UX optimization efforts is critical. This guide takes an in-depth examination of steps you can start implementing right away to improve your product’s UX optimization.

User Experience 84

User Experience SaaS AI Search Customer Lifetime Value 84

Groove HQ

MARCH 19, 2024

“Customer service shouldn’t just be a department, it should be the entire company.” – Tony Hsieh Amongst the rising wave of new competitors that can offer similar services (or products) for comparable prices, importance of customer service can not be stressed out enough. In this post, we will go over the main points to have […] The post How To Start: Customer Service Management appeared first on Groove Blog.

Management 59

Management Pricing Customer Support 59

User Pilot

MARCH 19, 2024

Tracking user activity patterns helps you understand users better and uncover insights to increase product engagement. This article shows you practical steps to accomplish this task. You will also find the best tools for the job and learn about key behavior metrics to monitor for tracking user patterns. TL;DR User activity patterns are the trends and recurring behaviors users exhibit when interacting with a website or app.

SaaS 78

SaaS AI Search User Experience Engagement 78

Scytale

MARCH 19, 2024

You know it’s coming. The annual third-party audit looms ahead, and you’ve got a million things to do before the auditors arrive. Don’t panic! With a solid audit preparation plan, you can tackle the necessary steps efficiently and effectively. In this blog, we’ll walk through best practices for getting audit-ready, from getting your documentation together to prepping your team.

Payment Services 52

Payment Services Payment Solutions Payments SaaS Payments 52

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ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.

Payments

Chargebee

MARCH 19, 2024

For eCommerce businesses, success and business growth rely on a positive, memorable customer experience that will keep customers coming back. Learn more today.

Retention 52

Retention Business 52

CloseSaaS

MARCH 19, 2024

Inbound lead generation is the best of both worlds: sales + marketing work together to generate high-quality leads. Learn six inbound marketing strategies to try today.

Strategy 52

Strategy Sales Marketing 52

Blulogix

MARCH 19, 2024

By BluLogix Team Mastering the Art of Complex B2B Recurring and Subscription Billing: Managing Digital Inventory Complexity As the digital economy continues to expand, B2B companies are increasingly offering a variety of digital products and services, necessitating sophisticated strategies for managing digital inventory. Unlike physical inventory, digital inventory—comprising software licenses, cloud services, digital content, and more—presents unique challenges in tracking, billing, and ensurin

B2B 52

B2B Payment Features Subscription Management 52

BetterCloud

MARCH 19, 2024

Less than a year after BetterCloud opened its first international office in Mexico City , we opened a new bigger, better office for our growing team! A note from Ana Castañeda On March 7th, we proudly swung open the doors of our brand-new BCMX office to our global team, embracing them with the warmth and hospitality that defines our culture in Mexico. “Mi casa, es su casa” – a timeless Mexican expression that resonates deeply with us.

Branding 52

Branding 52

Speaker: David Warren and Kevin O'Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

Revenue

BitPay

MARCH 19, 2024

At BitPay, our mission has always been clear: to make cryptocurrency payments as easy, accessible, and convenient as possible for both merchants and customers. We're constantly evolving, striving to break new ground in the world of cryptocurrency payments. Today, we're excited to share our latest advancements that further this mission. What's New at BitPay?

Merchant Services 52

Merchant Services Payment Methods Payments Payment Services 52

How To Buy Saas

MARCH 19, 2024

With the rising demand for quicker and more reliable deliveries, organizations are continually looking for ways to advance their processes and maximize the efficiency of their delivery drivers. One solution that has gained some decent momentum is the utilization of SaaS (software as a service) route-planning apps. These apps use advanced algorithms and real-time data to smooth out delivery routes, lessen travel times, and eventually help driver efficiency.

Travel 40

Travel SaaS Operational efficiency. Pricing 40

How To Buy Saas

MARCH 19, 2024

In delivery operations, efficient route planning can represent the deciding moment for your business’s prosperity. With the rise of software-as-a-service (SaaS) solutions, organizations currently approach powerful route-planning tools that can smooth out their operations, decrease expenses, and improve consumer loyalty. However, with various available choices, picking the right SaaS route planner can be an overwhelming task.

Merchant Services 40

Merchant Services AI Search Business SaaS 40

How To Buy Saas

MARCH 19, 2024

In today’s fast-paced business landscape, gaining a competitive edge is beyond just a product or service you deliver. It does require efficiency and accuracy as paramount to business success. Among the various facets of operations that demand precision and effectiveness, invoicing stands out as a critical process as it directly impacts cash flow, financial reporting, and overall operational efficiency.

Payment Features 40

Payment Features Payment Services Payment Methods Payment Solutions 40

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Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?

Enterprise