Blulogix

MARCH 25, 2024

By BluLogix Team Mastering the Art of Complex B2B Recurring and Subscription Billing: Navigating Financial Process Complexity in B2B Subscriptions The financial backbone of B2B subscription models rests on efficiently managing complex processes spanning billing, payments, revenue recognition, and reporting. As businesses strive to adapt to the evolving landscape of subscription services, the intricacy of financial operations increases.

Payment Services 94

Payment Services Payment Features Payments B2B 94

SaaStr

MARCH 25, 2024

Dear SaaStr: How Would You Invest a 5 Million Dollar Payout From an Acquisition? Bear in mind I’m not a CFA, CPA, or professional financial advisor. But I have been through it. And so I know this is a more difficult question to answer than you might think. The other day at our most recent SaaStr Miami Super Meetup, I was with a founder that had made $50m over 18 months ago.

Acquisition 264

Acquisition Investment Startup Marketing 264

Tom Tunguz

MARCH 25, 2024

Selling software will evolve to selling agents , AI that acts on behalf of users. The efficiencies for rote work are too massive to ignore for many uses. As the technology rapidly evolves, so too will the sales strategies. Sellers & the startups they represent will need to re-imagine roles. In a sense, selling AI agents is analogous to category creation.

AI 192

AI Startup Technology Customer Success 192

Entrepreneur - SaaS

MARCH 25, 2024

SaaS is not just about convenience; it's a smart move that helps businesses save on IT costs and focus more on their main operations instead of dealing with complex software issues.

Trends 129

Trends Marketing Software SaaS 129

Advertisement

For SaaS businesses, improving retention is one of the easiest and most effective ways to drive revenue and profits. With a clear link between failed payments and customer churn, having a robust failed payment recovery solution isn’t optional—it’s essential. Achieving your retention goals starts with the right solution.

Payment Solutions

The Moz Blog

MARCH 25, 2024

Connect with diverse audiences across the globe by embracing a multi-local strategy. Explore how brands can merge cognitive science with local expertise.

Branding 121

Branding Strategy 121

Subscription Flow

MARCH 25, 2024

The function of the MoR – merchant of record ecommerce – has become essential for companies looking to streamline their online sales operations in the ever-changing world of digital commerce. A Merchant of Record ecommerce solution acts as a vital middleman, taking on the vital duty of financial and legal facilitation in transactions, acting as the visible party for both consumers and regulatory bodies.

Merchant Services 105

Merchant Services Payment Services Payment Methods Payment Facilitation 105

User Pilot

MARCH 25, 2024

Whether you’re planning your exit, seeking VC funding, or setting up ESOPs, a SaaS valuation is a must. Our article: Explains different SaaS valuation methods. Introduces key metrics that can affect your company’s value. Covers common valuation mistakes. Shows how to leverage PLG strategies to boost the value of your SaaS business. Let’s get to it!

SaaS 84

SaaS Customer Lifetime Value Acquisition Churn 84

Chargebee

MARCH 25, 2024

Customer churn can be a major component of your business’s success or failure. It’s better to be proactive with your approach. Learn how you can predict churn.

Churn 52

Churn 52

User Pilot

MARCH 25, 2024

A user activity trend can provide key insights into changing user behavior and help you increase conversion rates and product engagement. In this article, we’ll dig deeper into what user activity trends are and outline the key tips to monitor them. We’ll also discuss a few useful tools to analyze user activity. TL;DR A user activity trend represents a pattern or change in user behavior over time.

Trends 84

Trends Acquisition Retention Engagement 84

Advertisement

Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.

Payment Solutions

Chargebee

MARCH 25, 2024

Increasing your AOV can be a great way to improve revenue, customer loyalty, and their overall lifetime value. Here are some ways you can get started.

Strategy 52

Strategy Sales Revenue 52

User Pilot

MARCH 25, 2024

What if we told you you could track user sentiment in the user feedback , social comments, and online reviews you receive? That you can analyze these texts to identify the emotion behind them? In this article, we’ll explain what user sentiment analysis is, why it’s important, and uncover some of the best tools for tracking and analyzing customer sentiment.

Social Media 83

Social Media Software Review Technical Review Machine Learning 83

Crafty CTO

MARCH 25, 2024

I’ve been intending to get my feet wet with the new Claude models from Anthropic, especially Opus. When I saw Simon’s recent “sidequests” post I decided to update to the latest version of his LLM CLI tool (part of Datasette ) and get Opus access from the command line, using the Claude plugin. While I was at it, I connected Google Gemini, Anyscale Endpoints, and gpt4all, the latter providing the abovementioned 15 local models, which auto-install when you first request a mo

Artificial Intelligence 52

Artificial Intelligence ChatGPT 52

User Pilot

MARCH 25, 2024

What will you give to reduce customer attrition rate and drive business growth? While acquiring new customers is important, it’s more expensive than customer retention. In this article, we explore what customer attrition is, why it matters, and 15 effective strategies for strengthening customer relationships, boosting loyalty, and driving long-term growth.

Underperforming Technical Team 77

Underperforming Technical Team SaaS Payments Payment Methods Payment Solutions 77

Advertisement

ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.

Payments

How To Buy Saas

MARCH 25, 2024

Over the past decades, the logistics market has become quite popular among entrepreneurs. By 2030, the logistics market is projected to be worth USD 18.23 trillion. Obviously, competition in this industry is going to be more fierce in the upcoming years. To neatly organize your business in this industry, you need to incorporate innovative solutions with Software as a Service (SaaS) leading the way.

Business 52

Business SaaS Generative AI Transportation 52

User Pilot

MARCH 25, 2024

The number of sessions per user metric is key to understanding user behavior and user satisfaction with your platform. This article shows you: Easy ways to track this metric using Userpilot and GA4. Best practices to improve product engagement. Sessions per user benchmarks and what to aim for. TL;DR The number of sessions per user shows how often a single user engages with your website or app within a given period.

Metrics 74

Metrics Underperforming Technical Team Engagement Benchmarks 74

How To Buy Saas

MARCH 25, 2024

Regardless of the professional skills at hand, many leaders encounter serious challenges in their journey to establish a collaborative and healthy working atmosphere. That is because effective team management requires time, serious efforts, and dedication along with professional skills. Leading a team is not a piece of cake, but when done correctly, you will reap all the fruitful benefits it offers, whether it be successfully handling tough projects, inspiring your team to go above and beyond to

Software Review 52

Software Review Software Management Innovation 52

User Pilot

MARCH 25, 2024

Behavior Flow analysis was one of the key reports in General Analytics. Since then, that version of Google Analytics has been phased out and replaced with Google Analytics 4. In the article, we show you how to replicate the behavior flow report in GA4. We also introduce Userpilot product analytics as an alternative solution. Let’s get right to it!

Software Review 73

Software Review Technical Review User Experience Metrics 73

Speaker: David Warren and Kevin O'Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

Revenue

How To Buy Saas

MARCH 25, 2024

Implementing effective sales strategies is pivotal in driving revenue and securing a market-leading position within the competitive business landscape. Sales enablement is critical in equipping sales teams with the necessary tools, skills, and processes to increase performance and foster sustainable growth. As corporations invest in enhancing their sales operations, focusing on sales enablement becomes essential to their agenda.

Sales Enablement 52

Sales Enablement Sales Technology Strategy 52

User Pilot

MARCH 25, 2024

Product tours are very common in SaaS products. However, not all product tours are created equal: many companies fail to realize their full potential. Worry not, though, as our in-depth guide explores the best practices for designing this popular type of onboarding experience. We also show you a few good product tour software tools. Ready to dive in?

Software Review 52

Software Review Onboarding SaaS AI 52

How To Buy Saas

MARCH 25, 2024

Hardly can we imagine a business that doesn’t wish to appear on the first page of Google’s search engines. One of the foolproof options to achieve it is establishing a robust SEO strategy. Regardless of the industry you operate in, there is no long way to succeed without a solid SEO strategy. In this guide, we will explore the core advantages that SEO offers to one of the constantly growing industries, software as a service (SaaS).

Outsourcing Services 52

Outsourcing Services Customer Lifetime Value Business SaaS 52

Crafty CTO

MARCH 25, 2024

I subscribe to Simon Willison’s email newsletter (really just selected blog posts via email), and his last two were excellent. Last week he talked about his casual daily use of the new Claude 3 Opus model via his own LLM tool, as well as ChatGPT GPT-4. He describes such use as “sidequests,” a description that resonates with me and my own daily LLM use.

Artificial Intelligence 52

Artificial Intelligence ChatGPT Management 52

Advertisement

Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?

Enterprise

SaaS Metrics

MARCH 25, 2024

Every day, technology is developing more and more, and we are witnessing it very closely. For example, AIs have just come out, and we can use them everywhere in our lives. Whenever we have a problem, we ask them or consult them for ideas. As technology is evolving so much, it’s affecting. Read more The post The Role of Emerging Technologies in Transforming the iGaming Industry first appeared on SaaS Metrics.

Technology 52

Technology Consulting AI Metrics 52

How To Buy Saas

MARCH 25, 2024

Online retailers have many options for promoting their goods and interacting with their potential customers and buyers. However, it could take quite some time and effort to find your way through the different platforms. Here’s where cross-posting comes in, a strategic plan that enables retailers to increase their visibility on several e-commerce sites simultaneously.

Software 40

Software Social Media Engagement Education 40