Payrix
AUGUST 14, 2024
As a software company getting ready to or thinking about embedding payments into your platform, there is much to consider. One point of consideration is the merchant underwriting process and the onboarding experience you’re creating for your customers. What’s involved in merchant underwriting is not always clear to merchants from the beginning, further complicating the tedious process.
SaaStr
AUGUST 14, 2024
By the time we get to SaaStr Annual 2024, Sep 10-12 in SF Bay , we’ll be overloaded with side events, official, semi-official and unofficial parties, and so much more! We’ll update this list at least weekly but here are some of the events already lined up you can sign up for! Tuesday, September 10 Taco Tuesday on-site!! 4-7pm at SaaStr Annua l. We’ve have the best gourmet tacos, margaritas and more right at the venue, Come on Tuesday, join some braindates and mentoring sessions, and then grab
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Tom Tunguz
AUGUST 14, 2024
Kevin Scott, CTO of Microsoft, framed the opportunity in AI this way : work on problems that used to be impossible, but are now really hard. My immediate reaction : what technical problems are now possible but still hard? What can computers achieve by themselves that two or three years ago would be intractable? But, this point isn’t purely about technical innovation.
SaaStr
AUGUST 14, 2024
Dear SaaStr: Once you find product market fit in SaaS, what should your next steps be to take the market? Hire a VP of Demand Gen / Marketing. I say this not because it’s the only step, but it’s likely the most important step you can take to grow faster after product-market fit that basically always work — that you probably haven’t already done. I hired mine at $20k in MRR, and it wasn’t too early.
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For SaaS businesses, improving retention is one of the easiest and most effective ways to drive revenue and profits. With a clear link between failed payments and customer churn, having a robust failed payment recovery solution isn’t optional—it’s essential. Achieving your retention goals starts with the right solution.
Buffer Resources
AUGUST 14, 2024
If you’re on the hunt for a social media management tool, chances are that Buffer and Hootsuite are some of the first names that pop up — with good reason. These two options are among the best, and both come packed with features that will help you make your social media workflows more efficient and, ultimately, grow your audience. So, which one is best?
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
The Moz Blog
AUGUST 14, 2024
Client meetings are one of the keys to success for any SEO consultant or marketer. In this edition of Moz’s educational Next Level series, Meghan shows you how to use Moz Pro to prepare for and run a successful meeting with your clients.
User Pilot
AUGUST 14, 2024
At its very core, product-led design is all about creating a seamless customer experience that enables users to unlock value with your product quickly. The idea is that once users truly see your product’s benefits, they naturally want to upgrade to the paid plan. What’s in it for you? Simple: Increased customer lifetime value and sustainable revenue growth!
Groove HQ
AUGUST 14, 2024
Nothing beats the excitement that comes with winning new customers. Finally, you get to see your sweat and tears pay off. However, in some ways that’s where the hardest work of all begins. Customer support is absolutely vital for keeping customers happy and building a reputation. But when you’re juggling a million tasks as a […] The post Top 5 AI Customer Support Software for Small Businesses appeared first on Groove Blog.
User Pilot
AUGUST 14, 2024
Userpilot Product Drive Summit is coming back in 2024! What does the conference have to offer this year? Here’s a quick overview of the Product Drive program: the talks and the speakers. Let’s dive right in! What is Product Drive? Userpilot Product Drive is an annual conference for product folks organized by Userpilot. That’s us! It features known and respected speakers from the SaaS industry who share insights, strategies, and best practices to help product teams build and grow successful produ
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Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.
Nimble - Sales
AUGUST 14, 2024
We’re thrilled to announce a major upgrade to Nimble! We now offer an enhanced bulk editing functionality for contact management! This powerful new feature allows you to efficiently manage and update your contacts, saving valuable time and ensuring data consistency The post Update Your Contacts Effortlessly with Nimble’s Enhanced Bulk Editing appeared first on Nimble Blog.
User Pilot
AUGUST 14, 2024
According to the 2024 State of CX Personalization Report by Medallia, customers who go through very personalized experiences rate their overall satisfaction as 9.4 out of 10. By developing a customer segmentation strategy, you can build the right segments, analyze their behavior, and set tactics to reach them through tailor-made initiatives. In this article, we’ll explore definitions, customer segmentation models, benefits, and how to design a customer segmentation strategy that boosts product e
Chargebee
AUGUST 14, 2024
Media and publishing have undergone significant shifts. The transition from traditional print to digital formats has reshaped how content is produced, distributed, and consumed. Historically dominated by newspapers, magazines, and print books, the industry has navigated a complex transformation, driven by technological advancements and evolving consumer preferences.
Inturact
AUGUST 14, 2024
A startup founder jumps for joy as her SaaS product hits 1,000 users. A month later, she's pulling her hair out—50 customers have left. Is this normal? Disastrous? Or perhaps even good? When it comes to churn rates in the SaaS world, the answer isn't always clear-cut.
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ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.
SaaS Metrics
AUGUST 14, 2024
The right web hosting can elevate your blog's performance, but are you considering the essential factors that could impact your success? The post How to Choose Web Hosting for Bloggers and Content Creators first appeared on SaaS Metrics.
Scytale
AUGUST 14, 2024
Scytale announces full support for the NIS2 Directive, strengthening cybersecurity for essential and important service providers across the European Union and enabling a simplified compliance process. New York, NY, August 14, 2024 You’ve probably heard about the EU’s new NIS2 cybersecurity legislation and wondered, “what does this mean for my company?
SaaS Metrics
AUGUST 14, 2024
Before diving into web hosting, unravel the essential terms and jargon that could make or break your online experience—are you ready to learn? The post How to Understand Web Hosting Terms and Jargon first appeared on SaaS Metrics.
Stax
AUGUST 14, 2024
Experienced payments and sales executive joins Stax leadership team to drive accelerated growth for Stax Connect and embedded payments. Stax Payments , Inc., a leading payment technology provider, has appointed Jeremy Krahl as the SVP, ISV Business Development. Krahl brings more than 25 years of experience in integrated payments partnerships and sales across verticals such as healthcare, government, and technology companies, including senior level roles with Elavon, TSYS, and at his own successf
Speaker: David Warren and Kevin O'Neill Stoll
Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng
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