SaaStr
DECEMBER 8, 2023
One of the worst ways to deliver bad news to a truly high performer is via a S**t Sandwich. But I see it being used more and more these days by founders. What is it? Well, the classic s**t sandwich is first leading off with something nice or some good news, often droning on a bit too long. And then dropping in some tough news, then wrapping it up with a generic “good stuff” comment.
Clouded Judgement
DECEMBER 8, 2023
Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! Subscribe now Q3 ‘23 Earnings Summary Preview The vast majority of all software companies have now reported Q3. I’ll put together a deeper dive review in a week or two, but wanted to provide a preview here. Overall, I’d describe the tagline of Q3 software performance as “stabilizing trends with some green-shoots starting to show up.” Here’s
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SaaStr
DECEMBER 8, 2023
A founder gave away too much equity in the early rounds and will become a minority holder in the company before series A. How can this be tackled? Don’t raise venture capital. Venture capital is not a gift. Your VC investors are looking for 10x returns. Venture capital is not an accomplishment. It’s a means to an end. A way to either get your company off the ground, or to grow faster.
FastSpring
DECEMBER 8, 2023
Looking to be truly hands-on with the technology and tools needed to boost your career in the music industry? If so, join FastSpring at NAMM 2024 on Jan. 25–28, at the Anaheim Convention Center at booth 8200! We’d love to talk with you in person! The NAMM (National Association of Music Merchants) Foundation celebrates and promotes the intrinsic value of music education.
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Andreessen Horowitz
DECEMBER 8, 2023
Originally discovered in bacteria, CRISPR quickly became the workhorse gene-editing system underlying the next generation of programmable medicines. Today’s landmark approval by the US Food and Drug Administration of Vertex Pharmaceuticals’ and CRISPR Therapeutics’ Casgevy, the world’s first CRISPR-based treatment, marks a groundbreaking shift in how we tackle intractable diseases.
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
The Moz Blog
DECEMBER 8, 2023
Your video content, the video platform that you use, and your video webpage all contribute to the value of your on-page video SEO. Learn more in this Whiteboard Friday with Crystal Carter.
Sales Hacker
DECEMBER 8, 2023
The greatest technology does not always win. Rather, how you go-to-market is a significant determinant of success. Likewise, the new products you launch do not determine your success. Instead, how you launch them into the market is a huge factor in success. Today, we’re diving straight into the details with product marketing leaders. On the menu: less ‘obvious’ tactical tips on how these experts have aced the art of nailing a product launch – from pre-launch, to launch-day, to post-launch.
Andreessen Horowitz
DECEMBER 8, 2023
Introducing usage-based pricing requires a fundamental mindset shift away from securing cash up front and toward providing value so your customers consume more. But too often, I see GTM leaders hit their customers with overages as a way to get those customers to commit to higher spends up front—which gives the vendor more predictable revenue streams and a reliable way to upsell existing accounts.
User Pilot
DECEMBER 8, 2023
A mindset of product experimentation is vitally important for product success and growth. If product managers can consistently apply the scientific method, analyze the effect of multiple variables changing, and gather reliable data about the future direction of the product, they’re in a strong position to improve customer outcomes. Ready to learn more about experimentation?
Speaker: Pete Uselman, Director of Partner Experience at Wind River Payments
Most integrated payments providers share a percent of the payment revenue with their software partners. But, oftentimes, that revenue share is only a fraction of the true income potential software providers can realize. If you want to maximize income opportunities from your payments program, check out Wind River Payments’ webinar-on-demand.
Chargebee
DECEMBER 8, 2023
Customer loyalty is like gold dust in today’s volatile economic landscape. With inflation reaching decades-high levels, customers are adjusting their buying habits and have no qualms about switching to more cost-effective brands to get the deals and benefits that matter to them. Price isn’t the only deciding factor for consumers. The ongoing value exchange makes a brand’s relationship with customers unique.
Andreessen Horowitz
DECEMBER 8, 2023
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Chargebee
DECEMBER 8, 2023
The psychology of subscriptions and how to foster customer loyalty Customer loyalty is like gold dust in today’s volatile economic landscape. With inflation reaching decades-high levels, customers are adjusting their buying habits and have no qualms about switching to more cost-effective brands to get the deals and benefits that matter to them. Price isn’t the only deciding factor for consumers.
How To Buy Saas
DECEMBER 8, 2023
In the pursuit of the perfect business acquisition, you’ve likely noticed a surge in available entities for sale, a trend accelerated due to the recent pandemic. It’s clear that this phase of economic uncertainty presents potential benefits for the strategic investor. Suppose you’ve found yourself in the fortunate seat of having multiple business opportunities at your disposal.
Advertiser: ZoomInfo
ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!
Chargebee
DECEMBER 8, 2023
Some of us have heard/read/believed (even before 2023) that retaining customers delivers better ROI for our invested capital than spending additional money to acquire new customers. Leaders and investors across various industries and markets are looking more closely than ever into Net Retention Revenue [NRR], voluntary churn [customers wanting to move out of our platform], and involuntary churn [payment failures, disputes].
SaaStr
DECEMBER 8, 2023
Hear the latest insights on AI from leading investor and SaaStr fan-fave, Tomasz Tunguz of Theory Ventures. At SaaStr Annual , he was joined by Jordan Tigani, Founder and CEO of Mother Duck Maggie Hott, GTM at OpenAI , and Sharon Zhou, Co-Founder and CEO of Lamini to discuss the new architecture for building Software-as-a-Service applications with data and machine learning at their core.
Chargebee
DECEMBER 8, 2023
How well you retain your customers can make or break your business’s success in the long run. With customer retention rates varying widely across different industries, understanding the average rates can provide valuable insights into how to keep customers coming back. In this article, you’ll see how your company compares to other businesses in the industry and understand if you have room to improve your rates.
Chargebee
DECEMBER 8, 2023
Based on a benchmark report from PwC, Finance teams continue to spend about 30-40% of their bandwidth on data collection, quality checks, and reporting. While our customers deeply appreciate the efforts and time their Finance teams invest in ensuring everything runs smoothly, we’re always looking for ways to lighten their load. That’s why today, we’re excited to showcase a few recent updates from Chargebee that will help Finance teams gain greater efficiency, wrap up their work more quickly, and
Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage
When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m
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