Fri.Jan 26, 2024

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How Long Does It Take to Close an “Average” Deal in SaaS? 43 Days Per Vendr

SaaStr

So Vendr has their latest SaaS Buyer Report out here. There’s plenty of good data in there and it’s worth a read. One metric I wanted to highlight. And look, average sales cycles are almost meaningless. Bigger deals take longer. Small deals can close in one call. Some leads are warmer than others. More here. But still … across all the SaaS vendors that Vendr tracks, how long do deals take to close?

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Clouded Judgement 1.26.24 - Q4 Earnings Season Kicks Off

Clouded Judgement

Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! Subscribe now ServiceNow Kicks Off Q4 Earnings Season ServiceNow kicked off Q4 earnings season on Wednesday (they are almost always the first software company to report), and I thought I’d dig in to see if they left any clues for what we should expect for the broader software market.

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3 Big Changes in Running SaaS Companies in 2024

SaaStr

Dear SaaStr: What Are Some of the Biggest Changes for SaaS Founders and Startups in 2024? A few I’m watching: #1. The Rise of One-and-Done Fundraising as a Vibe Founders will get back to only planning to raise one round to truly get to product-market fit for real. More startups benefit as the dilution ends up far less, a la Klaviyo, or The Trade Desk, etc.

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Forget Support — Optimize for Full Funnel Customer Success

FastSpring

With years of experience at managing customer success (CS), Jake Dipple knows how important it is to foster collaboration between businesses and their customers. And at a company like Sideways 6 — whose product is an idea management software to help organizations engage people and foster innovation — that emphasis on collaboration gets even louder. Jake, Head of Customer Success for Sideways 6, explains that the current trend is to measure their success through the customer’s success, with CS be

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An Omnichannel Payment Solution––Without the Complexity

Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.

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Dear SaaStr: What Was The Biggest Mistake You Made in Your Startup?

SaaStr

Dear SaaStr: What Was Your Biggest Early Days Mistake In Your Startups? Boy it’s tough to pick just one mistake. But I’d have to say in both my startups, the biggest mistake was not taking the time in the beginning to get the founding team right. This is tough. You want to go, go, go. You know perfection is the enemy. But the all-in cost of founders leaving, transitioning out, quitting etc is so very high.

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More Trending

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What You Should Know About LLMs (As a User and Marketer) — Whiteboard Friday

The Moz Blog

Whether you’re a user or a marketer, Robin will explain to you what you should absolutely know about Large Language Models.

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Product-Led Growth Playbook: 11 Tactics for SaaS Companies

User Pilot

Product-led growth is predicted to become even more prominent in 2024. For those who would like to implement the growth model, here's our product-led growth playbook. In this article, we share 11 tried and tested tactics for product managers who want to up their PLG game. Let's dive in! TL;DR Product-led growth (PLG) is a go-to-market strategy where the product is the main driver of customer acquisition , adoption, and account expansion.

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Navigating Client Relations: The Best CRM for Nonprofit Organizations

Nimble - Sales

Managing relationships with donors, volunteers, and beneficiaries is critical for nonprofit organizations. A Customer Relationship Management (CRM) system can be a game-changer in this sector, offering tools to streamline operations, enhance donor engagement, and optimize fundraising efforts. Understanding a CRM for Nonprofit Organizations CRM for nonprofit organizations differs from corporate CRMs as it focuses on […] The post Navigating Client Relations: The Best CRM for Nonprofit Organi

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Benefits of Custom Recruiting Over the Bench in Tech Staffing

TurnKey Labs

Finding the right developer is a task that requires nuance and effort. It is a complex process, so it’s no wonder that various staffing agencies try different approaches to it. One of the most common you might encounter is a bench – when a company keeps a number of specialists on standby.

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How Clinic Sense Reduced Churn and Unlocked More Revenue

ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.

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What is the Future of Subscription Billing? Trends and Your Platform’s Role

Blulogix

What is the Future of Subscription Billing? Trends and Your Platform’s Role By BluLogix Team Subscription billing has undergone a significant transformation from its early days in print media to becoming a cornerstone of various modern industries, including Software-as-a-Service (SaaS) , Unified Communications-as-a-Service (UCaaS) , IoT , Managed Services Providers , and beyond.

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How to Send Actionable Videos in LinkedIn Messages: The Ultimate 2024 Guide

Dubb

Have you been wondering how to send actionable videos through LinkedIn messages? If so, you have come to the right place. LinkedIn is an underrated, yet fantastic platform to send actionable videos to prospects and clients. In fact, according to recent data, LinkedIn has about one billion users. Pretty much anyone in the world The post How to Send Actionable Videos in LinkedIn Messages: The Ultimate 2024 Guide appeared first on Dubb Blog.

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Product-Led Content Marketing: Definition, Process, and Examples

User Pilot

If you’ve been in the SaaS space for a bit, you must have heard about product-led growth strategy or product-led sales. But what about product-led content marketing? Our article explores what it is, its different types, and why it’s worth your time and resources. More importantly, we show you how to implement it in your organization and share some examples of excellent product-led content strategies.

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The Future of Subscription Billing: Trends and Your Platform’s Role

Blulogix

The Future of Subscription Billing: Trends and Your Platform’s Role By BluLogix Team Subscription billing has undergone a significant transformation from its early days in print media to becoming a cornerstone of various modern industries, including Software-as-a-Service (SaaS) , Unified Communications-as-a-Service (UCaaS) , IoT , Managed Services Providers , and beyond.

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Usage-Based Monetization Musts: A Roadmap for Sustainable Revenue Growth

Speaker: David Warren and Kevin O’Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

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SaaS MRR growth

Subscription Flow

When evaluating the growth and valuation of SaaS businesses, Monthly Recurring Revenue (MRR) is arguably the most commonly used SaaS metric out of all of them. However, and interestingly so, the MRR calculation is frequently misinterpreted, which makes it even more difficult for SaaS founders to evaluate and forecast revenue and cash flows. Keeping all that in mind, in this blog we will be underscoring the importance of SaaS MRR growth.