SaaStr

JANUARY 26, 2024

So Vendr has their latest SaaS Buyer Report out here. There’s plenty of good data in there and it’s worth a read. One metric I wanted to highlight. And look, average sales cycles are almost meaningless. Bigger deals take longer. Small deals can close in one call. Some leads are warmer than others. More here. But still … across all the SaaS vendors that Vendr tracks, how long do deals take to close?

SaaS 306

SaaS Benchmarks B2B Metrics 306

Clouded Judgement

JANUARY 26, 2024

Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! Subscribe now ServiceNow Kicks Off Q4 Earnings Season ServiceNow kicked off Q4 earnings season on Wednesday (they are almost always the first software company to report), and I thought I’d dig in to see if they left any clues for what we should expect for the broader software market.

Cloud 161

Cloud Marketplace as a Service AI Payment Features 161

SaaStr

JANUARY 26, 2024

Dear SaaStr: What Are Some of the Biggest Changes for SaaS Founders and Startups in 2024? A few I’m watching: #1. The Rise of One-and-Done Fundraising as a Vibe Founders will get back to only planning to raise one round to truly get to product-market fit for real. More startups benefit as the dilution ends up far less, a la Klaviyo, or The Trade Desk, etc.

SaaS 294

SaaS Startup Scaling Product Marketing 294

FastSpring

JANUARY 26, 2024

With years of experience at managing customer success (CS), Jake Dipple knows how important it is to foster collaboration between businesses and their customers. And at a company like Sideways 6 — whose product is an idea management software to help organizations engage people and foster innovation — that emphasis on collaboration gets even louder. Jake, Head of Customer Success for Sideways 6, explains that the current trend is to measure their success through the customer’s success, with CS be

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Customer Success VP of Engineering Payments Payment Methods 136

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For SaaS businesses, improving retention is one of the easiest and most effective ways to drive revenue and profits. With a clear link between failed payments and customer churn, having a robust failed payment recovery solution isn’t optional—it’s essential. Achieving your retention goals starts with the right solution.

Payment Solutions

SaaStr

JANUARY 26, 2024

Dear SaaStr: What Was Your Biggest Early Days Mistake In Your Startups? Boy it’s tough to pick just one mistake. But I’d have to say in both my startups, the biggest mistake was not taking the time in the beginning to get the founding team right. This is tough. You want to go, go, go. You know perfection is the enemy. But the all-in cost of founders leaving, transitioning out, quitting etc is so very high.

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Startup Leadership 275

Andreessen Horowitz

JANUARY 26, 2024

As 2024 kicks firmly into gear, we’re keeping our eyes on some interesting stats and observations that may yield bigger developments down the line. Here are 4 things that stood out to us this month.

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Trends Development 93

User Pilot

JANUARY 26, 2024

Product-led growth is predicted to become even more prominent in 2024. For those who would like to implement the growth model, here's our product-led growth playbook. In this article, we share 11 tried and tested tactics for product managers who want to up their PLG game. Let's dive in! TL;DR Product-led growth (PLG) is a go-to-market strategy where the product is the main driver of customer acquisition , adoption, and account expansion.

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SaaS Acquisition Onboarding Retention 75

Nimble - Sales

JANUARY 26, 2024

Managing relationships with donors, volunteers, and beneficiaries is critical for nonprofit organizations. A Customer Relationship Management (CRM) system can be a game-changer in this sector, offering tools to streamline operations, enhance donor engagement, and optimize fundraising efforts. Understanding a CRM for Nonprofit Organizations CRM for nonprofit organizations differs from corporate CRMs as it focuses on […] The post Navigating Client Relations: The Best CRM for Nonprofit Organi

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Engagement Management 69

TurnKey Labs

JANUARY 26, 2024

Finding the right developer is a task that requires nuance and effort. It is a complex process, so it’s no wonder that various staffing agencies try different approaches to it. One of the most common you might encounter is a bench – when a company keeps a number of specialists on standby.

Development 62

Development 62

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Payment Solutions

Blulogix

JANUARY 26, 2024

What is the Future of Subscription Billing? Trends and Your Platform’s Role By BluLogix Team Subscription billing has undergone a significant transformation from its early days in print media to becoming a cornerstone of various modern industries, including Software-as-a-Service (SaaS) , Unified Communications-as-a-Service (UCaaS) , IoT , Managed Services Providers , and beyond.

Payment Features 52

Payment Features Trends Subscription Cloud 52

Dubb

JANUARY 26, 2024

Have you been wondering how to send actionable videos through LinkedIn messages? If so, you have come to the right place. LinkedIn is an underrated, yet fantastic platform to send actionable videos to prospects and clients. In fact, according to recent data, LinkedIn has about one billion users. Pretty much anyone in the world The post How to Send Actionable Videos in LinkedIn Messages: The Ultimate 2024 Guide appeared first on Dubb Blog.

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Data Communication Marketing 52

User Pilot

JANUARY 26, 2024

If you’ve been in the SaaS space for a bit, you must have heard about product-led growth strategy or product-led sales. But what about product-led content marketing? Our article explores what it is, its different types, and why it’s worth your time and resources. More importantly, we show you how to implement it in your organization and share some examples of excellent product-led content strategies.

Content Marketing 52

Content Marketing Marketing Social Media Education 52

Blulogix

JANUARY 26, 2024

The Future of Subscription Billing: Trends and Your Platform’s Role By BluLogix Team Subscription billing has undergone a significant transformation from its early days in print media to becoming a cornerstone of various modern industries, including Software-as-a-Service (SaaS) , Unified Communications-as-a-Service (UCaaS) , IoT , Managed Services Providers , and beyond.

Payment Features 52

Payment Features Trends Subscription Innovation 52

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ClinicSense is a SaaS platform that supports over 7,000 massage therapists who use it for appointment management, payments, scheduling, marketing activities and more. Despite having a relatively low payment failure rate, the company discovered that the failures disrupted the customer experience. This often led to churn as customers decided to cancel or abandon their account, preventing ClinicSense from realizing the full lifetime value (LTV) of its users.

Payments

Subscription Flow

JANUARY 26, 2024

When evaluating the growth and valuation of SaaS businesses, Monthly Recurring Revenue (MRR) is arguably the most commonly used SaaS metric out of all of them. However, and interestingly so, the MRR calculation is frequently misinterpreted, which makes it even more difficult for SaaS founders to evaluate and forecast revenue and cash flows. Keeping all that in mind, in this blog we will be underscoring the importance of SaaS MRR growth.

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SaaS Payments Payments SaaS Payment Features 52